419 West

4.1
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464 Reviews
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$30 and under
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American
419 West was opened to the public in May of 2002 by Roger Neel Jr. and Al Pollard, the same operators that started Corned Beef and Company and Frankie Rowland's Steak House. The building was remodeled to the current state with the addition of a perfect dome in the middle of the dining room, a hand built mahogany bar, two private dining rooms, and a state of the art "open" kitchen. The kitchen features a wood burning oven for our pizzas, and a charcoal grill seasoned with hickory chips, for our ½ Pound Certified Angus Beef hamburgers and St Louis Style Ribs.

The style of food is considered American with slight influences from the around the world and all over the United States. Whether you would like a multi course sit down dinner or are just stopping in for a hamburger or a pizza, we have menu items to suit your wants or needs. We would love the opportunity to serve you, so stop by to try one of our simple yet elegant dishes.
What 464 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.1
food
4.1
service
4.1
ambience
3.9
value
Noise · Moderate
81% of people would recommend it to a friend
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OT
vipOpenTable Diner
Richmond
2 reviews
Dined 2 days ago
Overall4food4service5ambience4

Eat there often. We enjoy it.

OT
vipOpenTable Diner
Richmond
11 reviews
Dined 5 days ago
Overall4food3service3ambience2

We were seated on the patio. Waited 45 minutes for our lunch.
Entire section was full.

OT
OpenTable Diner
1 review
Dined 7 days ago
Overall2food3service2ambience3

Arrived to our server stood by the door on her phone. She did not know if they could do mock tails and when asked what beers they have on draft she just handed me a page of her notepad with them written down.

She was not very attentive throughout the meal and unfortunately my wife’s white pizza was ruined by having raw broccoli sprinkles on top and wayyyyyy too much garlic (crunchy as it was not cooked adequately)
Luckily my food was tasty, but the above really spoiled our experience.

RH
RogerH
Richmond
9 reviews
Dined on September 12, 2020
Overall4food5service5ambience4

Good service. Good food. Appeared to let customers into the restaurant without masks. Allowed a large group of customers outside to eat to get together who were not family who were loud. Great way to spread COVID.

CK
CarolynK
1 review
Dined on September 11, 2020
Overall5food5service3ambience4

Four of us went for dinner as first time patrons. Food was great, presentation was nice. We will be repeat customers!

OT
vipOpenTable Diner
Charleston
1 review
Dined on September 9, 2020
Overall2food1service5ambience3

The food was burnt. Service was great however it was very slow. Not many people were there so there was not a good reason it was slow.

J
vipJudy
Richmond
13 reviews
Dined on September 9, 2020
Overall4food4service4ambience4

Nice to have a restaurant with a patio during covid. All the waiters and waitresses wear masks which is much appreciated. Food was very good. Service also good.

PH
PaulH
Richmond
1 review
Dined on September 6, 2020
Overall1food1service1ambience3

We arrived early and had a drink at the bar before our reservation. The service was outstanding. But then we sat at our table and it went downhill fast. The server took 10 minutes to make her first stop at the table and it was 45 mins for between ordering and getting our food, which arrived severely overcooked and cold. When we asked to speak with the manager the server left and then came back 10 mins later saying that she talked to the manager and discounted our meal but that the manager was "in a bad mood and isn't really being nice to anybody tonight". The manager then came and brought us a gift card and new bill. She was extremely pleasant and nice to deal with. She was obviously very upset at her servers comments. We would go back for the management but the server and food was horrendous.

m
michele
1 review
Dined on September 6, 2020
Overall2food3service1ambience3

Sadly, it took 2 hours to get our meals. Pizza undercooked and waitress never came back but once in between to refresh drinks or check on us. We really like the patio area, just wished it was a better experience .

MH
MarieH
Richmond
3 reviews
Dined on September 4, 2020
Overall3food3service1ambience4

We have dined at 419 many times. We were very disappointed in the service at our recent visit. I ordered a French 75, a classic cocktail. The waitress said there was some confusion, but it was coming. After almost 30 minutes, it had not arrived. The manager had to check on it and bring it to the table. He was wonderful. Our server, however, was not. A member of our party requested more Splenda. The waitress tossed a handful in the middle of the table. Most of our party (there were 6 of us) never received water refills, and we were there almost three hours. Salad plates were not all removed when entrees arrived, and entree plates were not all removed when dessert arrived. We moved the plates ourselves to a nearby empty table. We told her that we had a birthday in our party and asked if they did anything special. She said they did not. Right after, we saw two desserts go by with candles. We did not expect a free dessert, just a candle or “happy birthday.” The food was wonderful, and we had a nice evening. However, the service was very disappointing. We may not choose to return any time soon.

H
Handbgqn
Richmond
36 reviews
Dined on August 26, 2020
Overall5food5service5ambience5

419 West is always our go to lunch or dinner restaurant. During this time of Covid the tables are spaced appropriately and they offer outside dining as well. Our server was excellent and very personable as well. I did see them cleaning the menus after their use. Since March this was my first time dining out and 419 West was the perfect choice for us.

R
Review
1 review
Dined on August 22, 2020
Overall5food5service5ambience5

Server was amazing and food was excellent as well.

OT
vipOpenTable Diner
Richmond
4 reviews
Dined on August 13, 2020
Overall5food4service5ambience5

Service excellent- very busy but overcame.

RH
RogerH
Richmond
10 reviews
Dined on August 12, 2020
Overall4food5service5ambience4

Excellent food. Well cared for by our waitress.

R
vipRushfan
Richmond
62 reviews
Dined on August 10, 2020
Overall4food5service4ambience4

419 is a good place for food at decent prices. We had their pizza’s which are about the best in the valley

f
finefood4me
Richmond
5 reviews
Dined on August 7, 2020
Overall5food5service5ambience4

Though outside, it was still a little noisey, but OK. My Ahi Tuna salad was excellent. Fairly small, so I wouldn't recommend for a hearty appetite. Overall everyone enjoyed our evening and I certainly recommend outside.

S
Shannon
1 review
Dined on August 4, 2020
Overall5food5service5ambience5

Excellent everything! We got the chicken and shrimp, and the veggie spring rolls, and Caesar salads. Everything was excellently done!

OT
OpenTable Diner
1 review
Dined on July 31, 2020
Overall5food5service5ambience3

We were a table of four and have all been to 419 West before but as usual it was a great time! The staff, food, and atmosphere were all top notch as we come to expect from 419 West and we look forward to a return outing there soon.

BL
BobL
Richmond
3 reviews
Dined on July 29, 2020
Overall4food5service5ambience4

419 West closed for several weeks during the pandemic. It recently resumed dining room service with its recently-updated menu. I am particularly fond of the Mahi Mahi entree, and I was eager to order it once again. 419 didn't disappoint; the fish was perfectly prepared and absolutely delicious.

JK
JimK
Dallas
19 reviews
Dined on July 29, 2020
Overall4food4service4ambience4

Took my Dad and his wife there for Dinner. They have never been and enjoyed it very much.

OT
OpenTable Diner
1 review
Dined on July 18, 2020
Overall3food3service3ambience4

Food was good. Expensive with extremely small portions. If you like to eat this isn’t the place if you wanna eat. Maybe the place if you wanna overpay and be trendy.

DW
DrewW
1 review
Dined on July 11, 2020
Overall5food5service5ambience5

Excellent service with polite and helpful staff. My ribs were so tender I couldn’t even stab them with a fork. Incredible! Definitely recommend if you’re interested in some great and affordable food.

AM
vipAdeleM
Raleigh
7 reviews
Dined on July 10, 2020
Overall5food5service5ambience5

Nice sitting outside with the fans turned on. A little loud with others nearby showing videos on their phone.

D
Dianr
1 review
Dined on July 3, 2020
Overall5food5service5ambience4

Dining or lunching at 419 is typically a positive experience! We were seated on the patio, as requested, and even on a very hot evening, we were comfortable with a nice ceiling fan breeze. Our service was excellent, food delicious and we had a very enjoyable evening!!

RH
RogerH
Richmond
10 reviews
Dined on June 28, 2020
Overall5food5service5ambience5

Quiet, relaxing lunch outside under the awning while listening to a light rain.

OT
OpenTable Diner
1 review
Dined on March 14, 2020
Overall4food4service3ambience4

Went for our daughter’s 21st birthday. Food was good,
Server was a little slow.

TH
THATguy1
Richmond
17 reviews
Dined on March 6, 2020
Overall4food5service3ambience5

Food was good. Service was good till we turned down dessert. Had a hard time getting the waitress again for the check. Had to ask the girl cleaning tables to get her attention

OT
OpenTable Diner
1 review
Dined on February 29, 2020
Overall4food4service4ambience4

The food was tasty and delicious. Service was good and on spot. Surround noise was a little loud. Great atmosphere.

OT
OpenTable Diner
1 review
Dined on February 29, 2020
Overall5food5service5ambience5

One of my favorite restaurants! I’ve never had a bad experience here and would happily recommend to everyone I know.

OT
vipOpenTable Diner
Raleigh
22 reviews
Dined on February 21, 2020
Overall4food4service2ambience4

Our server was unable to answer basic questions related to the number of ounces of meat/fish in an entree and appetizer. She said the appetizer included 8 ounces, when in reality it was 4.
I asked to speak with the manager but instead, she approached the chef, who sent out additional tuna because “you were unhappy with the serving size”. The manager apologized for her error and managed the miscommunication well.
The food is always fabulous so we will return.

CC
CarsonC
1 review
Dined on February 14, 2020
Overall4food5service5ambience5

Prices are unnecessary higher than they need to be but the meal was still very good in a very nice atmosphere.

ML
MichaelL
Richmond
1 review
Dined on February 14, 2020
Overall4food5service3ambience5

The food and atmosphere was excellent but the service was very slow, took a while before we were acknowledged by waitress.

CW
CharlieW
1 review
Dined on February 14, 2020
Overall3food3service4ambience3

In all fairness it was an ok place to dine. We traveled about 45 minutes to dine there and will not do that again. Our server was good but we felt because we were not a familiar face they tried to seat us at a bad table (behind the hostess stand near the drafty door). We had made reservations and the place more than half empty. We requested a better table and got one. The hostess did not give us a wine/drink list or the Valentines special menu. The food was average; for us, not worth the 45 minute drive. As a neighborhood bar I am sure it is loved.

OT
OpenTable Diner
Washington DC
1 review
Dined on February 13, 2020
Overall5food5service5ambience5

It was the first time I got their pizza. It was amazing. I would go back there for pizza.

OT
OpenTable Diner
Charlotte
7 reviews
Dined on February 1, 2020
Overall5food5service5ambience5

First time eating there while visiting my son. Enjoyed the meal. Had reservations and was right on time getting seated. Bar area was super crowded due to some special event but not a problem.

B
Bren
Richmond
7 reviews
Dined on January 27, 2020
Overall5food5service5ambience5

Great food and ambiance to enjoy a birthday dinner!

MA
MATTHEWH
1 review
Dined on December 31, 2019
Overall5food5service5ambience5

Best pizza and drinks in the area. Very good environment for business and pleasure

MS
54MS
Richmond
11 reviews
Dined on December 31, 2019
Overall5food5service5ambience5

It was New Year's Eve-- maybe they stepped-up their game for the holidays? I don't know, but the food was vastly superior to past experiences. Husband had the filet ditto, my salad. Also, the blue point oysters were outstanding.

RH
RogerH
Richmond
10 reviews
Dined on December 31, 2019
Overall4food4service3ambience4

Nice restaurant, good food, nice for special occasions. Service could be better since it was not too busy; Somewhat pricey

BT
BrendaT
Richmond
1 review
Dined on December 25, 2019
Overall3food3service5ambience5

Food was very good and service was great. Easy parking. Did not try desert. I will be going back. Great variety of food offered.

FAQs

419 West is rated 4.1 stars by 464 OpenTable diners.

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