The Porter's House

Reseñas de The Porter's House de comensales del restaurante. Basadas en valoraciones recientes.

1. J

   Jamil

   Charlotte2 reseñas

   5.0

   Comieron hace 7 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Our server was very attentive, the ribeye was done perfectly, and the carrot cake was wonderful.
   

   The Porter's HouseRespuesta enviada hace 1 día

   Hi Jamil, Thank you so much for your kind words and perfect ratings! We're thrilled to hear that you enjoyed your meal, especially the ribeye and the carrot cake. We always strive to provide excellent service and delicious food, so your feedback means a lot to us. We appreciate your support and look forward to welcoming you back to The Porter's House soon! Best regards, The Management Team
   

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2. A

   Amanda VIP

   Charlotte10 reseñas

   5.0

   Comieron hace 7 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   I love going to the porter house. Food and drinks are always incredible. The service is impeccable. We went for Mother’s Day and to celebrate a soccer win for our son and they went above and beyond!
   

   The Porter's HouseRespuesta enviada hace 1 día

   Thanks for the review, Amanda! We're thrilled to hear that you always enjoy your visits to The Porter's House. It's wonderful to know that our food, drinks, and service met your expectations. It's also great to know that you chose Mother's Day to celebrate a special occasion with us. We're honored that you chose to celebrate with us and we're glad you had a wonderful time. We look forward to serving you again soon!
   

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3. M

   Marcia

   Los Ángeles3 reseñas

   5.0

   Comieron hace 7 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Food was amazing. Jessie our server was top tier. I will definitely return.
   

   The Porter's HouseRespuesta enviada hace 1 día

   Thanks for the feedback, Marcia! We're thrilled to hear that you enjoyed our food and found our server to be top-notch. It's always our goal to provide an amazing dining experience and we're glad we hit the mark for you. We can't wait to welcome you back to The Porter's House soon!
   

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4. J

   John VIP

   Charlotte16 reseñas

   5.0

   Comieron hace 7 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Excellent food, wonderful service! One of our favorite restaurants.
   

   The Porter's HouseRespuesta enviada hace 1 día

   Thanks for your review John!
   

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5. A

   Andria VIP

   Raleigh1 reseña

   1.0

   Comieron hace 7 días

   1. Global 1
   2. Comida 2
   3. Servicio 2
   4. Ambiente 2

   We are at the Porters House for Mother’s Day brunch. However, the Mother’s Day brunch was not really a brunch at all. The menu was extremely limited and they were not flexible in accommodating any changes or additions to the brunch menu items. We were not requesting drastic changes; for example, they had steak and eggs with eggs cooked over medium. We requested the eggs to not have the runny yolk and were told that they could not do that. Also, they had crab cakes on the normal menu; however, were unwilling to do crab cakes and eggs (with the runny yolk). This was extremely disappointing. The food was okay; however, the inflexible menu really soured the experience.
   

   The Porter's HouseRespuesta enviada hace 1 día

   Thanks for the review, Andria. We're sorry to hear that your Mother's Day brunch experience didn't meet your expectations. We understand your concerns about the menu changes. We strive to accommodate all requests and preferences but it can difficult for us on busy holidays, and we apologize for any disappointment. We hope to serve you again for a better experience.
   

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6. M

   Michael

   Charleston12 reseñas

   5.0

   Comieron en 10 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great experience with food and service as we celebrated our birthday and Mothers Day 🙌🏾🙏🏾❤️
   

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   The Porter's HouseRespuesta enviada hace 1 día

   Hey Michael, we're thrilled to hear that you had a great experience celebrating your birthday and Mother's Day at The Porter's House! It's wonderful to know that you enjoyed both our food and service. We truly appreciate your feedback and your kind words. We look forward to welcoming you back for more celebrations in the future. Thank you for choosing us to celebrate such special moments! - The Management Team
   

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7. M

   Megan

   Charlotte1 reseña

   5.0

   Comieron en 9 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Excellent experience. Ed was our waiter and he was absolutely wonderful!! Giving us enough space to have good conversation but also very attentive.
   

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8. H

   Heather

   Charleston6 reseñas

   4.0

   Comieron en 9 de mayo de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   Food was great and service was very good. However, I was disappointed they no longer have the “wine flights” on the menu any more and they never brought back the calamari for an appetizer (it was so good!) We sat in the bar, as we have done previously, and enjoy the more lively ambiance there.
   

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9. A

   Amy

   Nueva York4 reseñas

   5.0

   Comieron en 6 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The porterhouse has been our favorite restaurant for the past five years. Every single time we go, we have had the pleasure of having Aza as our waiter. He treats us like family and is always willing to go above and beyond. Thank you for a wonderful memorable night.
   

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10. B

    Bonnie VIP

    Charlotte9 reseñas

    1.0

    Comieron en 30 de abril de 2025

    1. Global 1
    2. Comida 1
    3. Servicio 1
    4. Ambiente 3

    What a disappointing dinner experience! We chose The Porter's House to celebrate a family birthday, having held similar occasions at the restaurant previously. However, last night's experience was a significant deterioration in quality - - if this is the new standard, we will not return. Slow, distracted service - we were promptly greeted and seated by the hostess, but waited more than 10 minutes to be acknowledged by a server. Throughout the meal, we needed to wave the server over to our table from across the dining room for various needs. He was very friendly, but obviously distracted. Poor quality food - all 3 steaks ordered "medium" and arrived differently (one was perfect, one was rare, one was well). The asparagus was all seeded and not enjoyable to eat - when brought to the server's attention, we were told "sorry" with no offer to resolve the issue. The carrots, while tasty, were not cooked through. And, the lobster thermidor off-menu special was missing a key ingredient - lobster! The special was presented as having "loads of lobster in the sauce, along with a 6 oz tail" - the tail was there, however, no lobster could be found in the sauce. Birthday acknowledgement- it was a nice touch to have a birthday card from the staff on the table when we were seated, however, the cold slice of grocery-store birthday cake served at the end of the meal was an enormous disappointment. Homemade desserts are loudly touted as a house specialty, with numerous mentions to us of the "complimentary cheesecake" by servers last night. This hype only emphasized the poor quality of the layer cake that was presented - it would have been better to have offered nothing. Having spent $429 on a meal for 3 people, what we had hoped would be a lovely celebration left us all sorely disappointed and a bit angry. We could have eaten anywhere in Charlotte - likely for half the price and twice the quality. We will not return.
    

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