Yauatcha City

4.3
2311 Reviews
£25 and under
Chinese
Yauatcha City opened in May 2015 in Broadgate Circle, just outside Liverpool Street Station. This is Yauatcha’s second UK location following the success of its award winning restaurant in Soho.


Yauatcha City is an all-day dim sum teahouse, where friends and family gather to catch up over a wide selection of dim sum, wok dishes, tea and cocktails. To complement the cuisine, the drinks menu comprises nearly 40 types of tea, as well as cocktails inspired by Chinese ingredients and a broad wine and Champagne list.


Yauatcha’s first standalone patisserie, Yauatcha Patisserie, is located just below the restaurant, where Chinese heritage and modern European cooking techniques have inspired the pastry team to create a range of unique macarons, petits gateaux and chocolates.
What 2311 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.5
food
4.1
service
4.2
ambience
3.8
value
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EJ
EJay
London
3 reviews
Dined a day ago
Overall5food5service5ambience5

The service was lovely, staff were very friendly and the food was delicious!

AM
AmberM
London
4 reviews
Dined a day ago
Overall5food5service4ambience5

Really lovely food and great atmosphere in restaurant.

N
Noooo
1 review
Dined 2 days ago
Overall2food2service3ambience3

food is not expected. I should say not bad. Dan Dan noodles is not traditional Chinese noodle, small bowl more than 20 pounds. Tooo expensive.
Won’t visit again.

OT
vipOpenTable Diner
London
7 reviews
Dined 3 days ago
Overall5food5service5ambience5

Food was as good as always

MS
MaggieS
1 review
Dined 4 days ago
Overall5food5service5ambience5

Absolutely amazing food and service! Definitely recommend it!
However, make sure you book in advance as I saw a lot people being turned away because the place was fully booked for lunch.

SE
SmritiE
London
3 reviews
Dined on November 27, 2021
Overall3food2service4ambience4

Unfortunately, food was very average this time. We've been many times and were quite disappointed.

Yauatcha City
Responded 6 days ago

Dear SmritiE, Thank you for sharing your experience with us. We take great pride in our cuisine and source our ingredients from the best purveyors. We are constantly innovating and looking to provide an exceptional experience for our guests. We have made note of your comments, and have shared them with our management team. We do hope to have the opportunity to welcome you back. Best Regards, Yauatcha City Management Team

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OT
OpenTable Diner
1 review
Dined on November 27, 2021
Overall3food4service1ambience2

We’ve attended Yauatcha Soho and had a great time, and this was a few years ago. Unfortunately our visit this time was less than stellar.

The food was good, venison puffs, edemame and truffle / iberico pork dumplings all good. But service was a real let down. We were sat for a good 15 minutes before we had to flag someone down to take our order. No offer of water, requested it and throughout the meal we had to keep asking to get our glasses topped up. Just no real care in the service which was very disappointing. Mentioned it was my wife’s birthday, not expecting anything extravagant but an acknowledgment with a candle or something simple is always appreciated, but nothing.

Music very loud so hard to chat, full of people more interested in ‘being seen’ and wanting pictures/selfies for their Instagram pages than the food.

With the significant price rises since our last visit you expect a pretty seamless experience. But I can’t see us returning, there is just as good if not better dim sum in London, for less, and with much better service and ambiance.

Yauatcha City
Responded 6 days ago

Dear Guest, Thank you for dining with us at Yauatcha City. We appreciate the feedback on our service standards. We take comments such as these very seriously, and you can rest assured they are being addressed. Thank you, and we do hope to have the pleasure of welcoming you back. Sincerely, Yauatcha City Management Team

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d
dinap
London
4 reviews
Dined on November 27, 2021
Overall2food3service1ambience4

Disappointed with the service overall.. this has always been one of my favourite restaurants however the service was poor, we waited for drinks for over 45mins and had to keep asking! Then we were told we had half an hour as next sitting due! For a high end restaurant the service was not great!

Yauatcha City
Responded 6 days ago

Dear dinap, Thank you for dining with us at Yauatcha City. We appreciate the feedback on our service standards. We take comments such as these very seriously, and you can rest assured they are being addressed. Thank you, and we do hope to have the pleasure of welcoming you back. Sincerely, Yauatcha City Management Team

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AM
AbiM
1 review
Dined on November 27, 2021
Overall4food5service4ambience5

We had a good time and hospitality was top notch. Would visit again.

Yauatcha City
Responded 6 days ago

Dear AbiM, We take pride in customer satisfaction and making every guest to feel special. On behalf of myself and the entire Yauatcha City team we would like to thank you for your feedback. We look forward to seeing you soon at Yauatcha City. Kind regards, Yauatcha City Management

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OT
vipOpenTable Diner
London
1 review
Dined on November 27, 2021
Overall5food5service5ambience5

Wedding anniversary lunch. And Yauatcha didn’t disappoint! Great service from start to finish, very accommodating of our young boy (who was very well behaved thankfully) and the food was just perfect

Yauatcha City
Responded 6 days ago

Dear Guest, We take pride in customer satisfaction and making every guest to feel special. On behalf of myself and the entire Yauatcha City team we would like to thank you for your feedback. We look forward to seeing you soon at Yauatcha City. Kind regards, Yauatcha City Management

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OT
OpenTable Diner
1 review
Dined on November 27, 2021
Overall4food5service3ambience4

the service was a bit messy too many servers involved! we had a lively person to start but then she disappeared!
we ordered a round of drinks and we got them at the end when the food was all finished! we tried to get attention but …. it was impossible!

Yauatcha City
Responded 6 days ago

Dear Guest, It is disappointing to read that your dining experience did not live up your expectations and I must apologise for that. We do hope that the few concerns expressed will not deter you from visiting us again. Sincerely, Yauatcha City Management

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N
Nathan
1 review
Dined on November 25, 2021
Overall4food4service4ambience4

Really lovely evening. We were looked after very well. Thank you

Yauatcha City
Responded 6 days ago

Dear Nathan, We take pride in customer satisfaction and making every guest to feel special. On behalf of myself and the entire Yauatcha City team we would like to thank you for your feedback. We look forward to seeing you soon at Yauatcha City. Kind regards, Yauatcha City Management

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M
Maria
London
8 reviews
Dined on November 24, 2021
Overall5food5service5ambience3

Amazing as always! Dessert was special

Yauatcha City
Responded 6 days ago

Dear Maria, We take pride in customer satisfaction and making every guest to feel special. On behalf of myself and the entire Yauatcha City team we would like to thank you for your feedback. We look forward to seeing you soon at Yauatcha City. Kind regards, Yauatcha City Management

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E
Emmanuel
1 review
Dined on November 20, 2021
Overall5food4service5ambience5

Very good service, staff were very polite and professional and food was brilliant!

Yauatcha City
Responded on November 22, 2021

Dear Emmanuel, We take pride in customer satisfaction and making every guest to feel special. On behalf of myself and the entire Yauatcha City team we would like to thank you for your feedback. We look forward to seeing you soon at Yauatcha City. Kind regards, Yauatcha City Management

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OT
OpenTable Diner
London
1 review
Dined on November 20, 2021
Overall5food5service4ambience5

Great experience

Yauatcha City
Responded 6 days ago

Dear Guest, We take pride in customer satisfaction and making every guest to feel special. On behalf of myself and the entire Yauatcha City team we would like to thank you for your feedback. We look forward to seeing you soon at Yauatcha City. Kind regards, Yauatcha City Management

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O
Ojin
1 review
Dined on November 20, 2021
Overall4food3service3ambience5

It's ok but not great. The food was a bit too salty

Yauatcha City
Responded on November 22, 2021

Dear Ojin, We regret to hear that you weren’t happy with the food. We take every comment seriously and have passed your notes along to the team. We do hope to have the opportunity to welcome you back. Sincerely, Yauatcha City Management Team

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C
Ceyy
1 review
Dined on November 19, 2021
Overall1food2service5ambience2

£50 for a table !!! You people are rip off.
I saw a manager shouting at a waiter damanding way so rudee

Yauatcha City
Responded on November 22, 2021

Dear Ceyy, Thank you for dining with us at Yauatcha City. We appreciate the feedback on our standards. We take comments such as these very seriously, and you can rest assured they are being addressed. Thank you, and we do hope to have the pleasure of welcoming you back. Sincerely, Yauatcha City Management Team

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C
Chubby
Surrey
1 review
Dined on November 18, 2021
Overall4food4service4ambience4

I have been many times and NEVER dissapointed need I say more.

Yauatcha City
Responded on November 22, 2021

Dear Chubby, We take pride in customer satisfaction and making every guest to feel special. On behalf of myself and the entire Yauatcha City team we would like to thank you for your feedback. We look forward to seeing you soon at Yauatcha City. Kind regards, Yauatcha City Management

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EG
ElyseG
1 review
Dined on November 18, 2021
Overall5food5service5ambience5

Great location, great food, great staff & great place. An all round great place to choose.

Yauatcha City
Responded on November 22, 2021

Dear ElyseG, We take pride in customer satisfaction and making every guest to feel special. On behalf of myself and the entire Yauatcha City team we would like to thank you for your feedback. We look forward to seeing you soon at Yauatcha City. Kind regards, Yauatcha City Management

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M
Macca
London
3 reviews
Dined on November 17, 2021
Overall5food5service5ambience5

Excellent as ever, great food and great City location to meet friends or colleagues

Yauatcha City
Responded on November 22, 2021

Dear Macca, We take pride in customer satisfaction and making every guest to feel special. On behalf of myself and the entire Yauatcha City team we would like to thank you for your feedback. We look forward to seeing you soon at Yauatcha City. Kind regards, Yauatcha City Management

Report
OT
vipOpenTable Diner
London
1 review
Dined on November 15, 2021
Overall5food5service4ambience5

I love yauatcha

Yauatcha City
Responded on November 22, 2021

Dear Guest, We are really pleased that you enjoy Yauatcha City. We do hope we have the opportunity to welcome you back soon. Best regards, Yauatcha City Management

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OT
OpenTable Diner
London
4 reviews
Dined on November 13, 2021
Overall5food5service5ambience5

This was our 4th time back at Yauatcha and they did not disappoint. Service was impeccable. The food was divine. The whole experience was relaxing and delicious. Thank you once again!

Yauatcha City
Responded on November 15, 2021

Dear Guest, We appreciate your feedback. It’s great to hear that you loved the service and the food. Our guests are of the utmost importance to us and we pride ourselves on service that makes our guests feel welcome, comfortable and exceptionally looked after. We do hope to have the opportunity to welcome you back. Sincerely, Yauatcha City Management

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MW
MattW
London
2 reviews
Dined on November 10, 2021
Overall3food4service1ambience3

Food was good but the service was poor. We had to keep asking for service, little proactivity. Waiting nearly an hour before we were asked if we wanted to order food. We ordered the fortune menu which is good value, but they did not bring all items and so we had to ask for them to complete the courses.

Busy and obviously popular place, need to work on the service detail.

Yauatcha City
Responded on November 15, 2021

Dear MattW, Thank you for taking the time to share your experience with us. I can assure you that the experience you had with the service was not our standard. We have sent your feedback to our team and do hope you will visit us again in the future. Sincerely, Yauatcha City Management

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GF
vipGloriousFoody
Vancouver
25 reviews
Dined on November 5, 2021
Overall5food5service5ambience5

Really like this place. Food is delicious, presentation lovely. All the chefs are actually chinese, so quite authentic but with a western twist like truffle flavouring etc. My only comment is it’s very expensive for what you get. But the interior design and ambiance is chic and funky.

OT
OpenTable Diner
3 reviews
Dined on November 3, 2021
Overall5food5service5ambience5

Fab food and service.

OT
OpenTable Diner
London
1 review
Dined on November 2, 2021
Overall3food4service2ambience3

The waiter wasn’t especially attentive.
Beyond the initial G&T and water, wasn’t offered any other drinks
Had to wave for attention to get to order.

Hate ordering from the phone screen. Time to put menus back surely.

s
vipskywalker
London
81 reviews
Dined on November 1, 2021
Overall5food5service5ambience5

Very nice food and service.
I liked the changes to the menu !
100% recommended!

Yauatcha City
Responded on November 2, 2021

Dear skywalker, Firstly I would like to take a moment to Thank you for your review regarding the recent dining experience at Yauatcha City. Our guests are of the utmost importance to us and we pride ourselves on service that makes our guests feel welcome, comfortable and exceptionally looked after. We do hope to have the opportunity to welcome you back. Sincerely, Yauatcha City Management

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MR
MarkR
Cambridge
1 review
Dined on October 30, 2021
Overall5food5service5ambience5

The food is awesome. My favourte food to eat in London

Yauatcha City
Responded on November 1, 2021

Dear MarkR, Firstly I would like to take a moment to Thank you for your review regarding the recent dining experience at Yauatcha City. Our guests are of the utmost importance to us and we pride ourselves on service that makes our guests feel welcome, comfortable and exceptionally looked after. We do hope to have the opportunity to welcome you back. Sincerely, Yauatcha City Management

Report
BT
BTLion
1 review
Dined on October 29, 2021
Overall4food5service3ambience4

Delicious food, service good but our waitress server was not very organised but others were helpful

Yauatcha City
Responded on November 1, 2021

Dear BTLion, We regret to hear that you weren’t happy with the service. We take every comment seriously and have passed your notes along to the team. We do hope to have the opportunity to welcome you back. Sincerely, Yauatcha City Management

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CC
CatherineC
New York Area
1 review
Dined on October 28, 2021
Overall4food4service5ambience5

I will surely be returning for the dim sum dishes which are creative and delicious. The mains are well presented but not as inspired in terms of taste.

Yauatcha City
Responded on November 1, 2021

Dear CatherineC , Thank you for sharing your experience with us. We take great pride in our cuisine and source our ingredients from the best purveyors. We are constantly innovating and looking to provide an exceptional experience for our guests. We have made note of your comments, and have shared them with our management team. We do hope to have the opportunity to welcome you back. Best Regards, Yauatcha City Management

Report
AB
AllisonB
Essex
1 review
Dined on October 28, 2021
Overall4food5service3ambience4

Nice meal and ambiance was lovely, however food was extremely rushed…felt we were having to bolt our food down so they could use the table for another party.

Staff weren’t that accommodating if you food allergies which was a shame.

You have to view the menu via your mobile but there were so many options to select we lost interest and asked the waiter to just dish us up some food he recommended minus the allergies…

The restaurant is lovely, the food is lovely, perhaps just a little unlucky with the service. From seating to leaving we were only at the table for an hour…not quite the being we had in mind

Yauatcha City
Responded on November 1, 2021

Dear AllisonB, Thank you for dining with us at Yauatcha City. We appreciate the feedback on our service standards. We take comments such as these very seriously, and you can rest assured they are being addressed. Thank you, and we do hope to have the pleasure of welcoming you back. Sincerely, Yauatcha City Management

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OT
OpenTable Diner
London
3 reviews
Dined on October 28, 2021
Overall5food5service5ambience5

My business loved the food and it’s varieties

Yauatcha City
Responded on November 1, 2021

Dear Guest, Thank you for sharing your experience with us at Yauatcha City. We take great pride in customer satisfaction and making every guest to feel special at Yauatcha City. We do hope to have the opportunity to welcome you back. Sincerely, Yauatcha City Management

Report
OT
OpenTable Diner
1 review
Dined on October 23, 2021
Overall1food4service1ambience3

Good food, as always. However, really poor service. They served food to people at very different times. Even more, when asked to pay we provided a card, and the restaurant still charged the dinner to the (different) card used for the booking. This without any warning - which is unfortunate giving the person that provide the card thought they were offering the dinner to everyone else!

Yauatcha City
Responded on November 1, 2021

Dear Guest, Thank you for dining with us at Yauatcha City. We appreciate the feedback on our service standards. We take comments such as these very seriously, and you can rest assured they are being addressed. Thank you, and we do hope to have the pleasure of welcoming you back. Sincerely, Yauatcha City Management

Report
AK
AlexK
1 review
Dined on October 22, 2021
Overall1food1service1ambience1

Slow service

Was a lady next to us for pre wedding dinner with her friends they were so loud and on top of that waiters were going to chat there and making jokes and interacting with that table as they were not energetic enough
I guess it happened because they were ordering lot of drinks and bill would be higher but nobody told them to behave as also there were other customers.

Yauatcha City
Responded on October 26, 2021

Dear AlexK, Thank you for taking the time to share your experience with us. I can assure you that the experience you had with service was not our standard. We have sent your feedback to our team and do hope you will visit us again in the future. Sincerely, Yauatcha City Management Team

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OT
vipOpenTable Diner
London
2 reviews
Dined on October 21, 2021
Overall4food4service4ambience3

Too noisy and packed all in one small space

Yauatcha City
Responded on October 26, 2021

Dear Guest, Thank you for dining with us at Yauatcha City. We appreciate the feedback on our service standards. We take comments such as these very seriously, and you can rest assured they are being addressed. Thank you, and we do hope to have the pleasure of welcoming you back. Sincerely, Yauatcha City Management Team

Report
TB
TheydiaB
1 review
Dined on October 16, 2021
Overall4food5service3ambience5

My overall experience was great apart from the fact we waited a while to have our orders taken. The good and staff members were friendly and welcoming.

Yauatcha City
Responded on October 26, 2021

Dear TheydiaB, Thank you for sharing your experience at Yauatcha City. We appreciate the feedback on our service standards. We take comments such as these very seriously, and you can rest assured they are being addressed. Thank you, and we do hope to have the pleasure of welcoming you back. Sincerely, Yauatcha City Management Team

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OT
OpenTable Diner
London
1 review
Dined on October 16, 2021
Overall3food3service3ambience3

Birthday dinner

Yauatcha City
Responded on October 19, 2021

Dear Guest, Thank you for dining with us at Yauatcha City. We do hope to have the opportunity to welcome you back. Best Regards, Yauatcha City Management

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JO
JOOLS13
London
8 reviews
Dined on October 15, 2021
Overall3food4service3ambience3

Lost it's magic since covid
Menus by scanning the app so you spend time looking at your phone
Service slow to begin with although it did improve
Very loud drunken group when we arrived but thankfully they left
Very expensive for the decline in service and quality
Discretionary service charge has been sneakily raised to 13.5% and automatically added to bill

Yauatcha City
Responded on October 19, 2021

Dear JOOLS13, We regret to hear that you weren’t happy with the service and the food. We take every comment seriously and have passed your notes along to the team. We do hope to have the opportunity to welcome you back. Sincerely, Yauatcha City Management

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G
Graham
London
13 reviews
Dined on October 14, 2021
Overall5food5service5ambience5

Great atmosphere outside, kept warm by the patio heaters. Great food as always and super staff.

Yauatcha City
Responded on October 26, 2021

Dear Graham, We take pride in customer satisfaction and making every guest to feel special. On behalf of myself and the entire Yauatcha City team we would like to thank you for your feedback. We look forward to seeing you soon at Yauatcha City. Kind regards, Yauatcha City Management

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OT
OpenTable Diner
London
1 review