XO Prime Steaks Downtown Cleveland

4.2
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1509 Reviews
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$31 to $50
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Steak
XO Prime Steaks, the standard for trend setting dining in Cleveland's Warehouse District is elevating Steakhouse dining to new heights. We offer stylish and fashionable dining and the only ALL Prime concept in town with incredible juicy steaks and fresh seafood. Cool, sexy and refreshing decor, unlike anything in Cleveland. The place to see and to be seen, with the most happening bar scene. Best place to impress for business or pleasure. Reservations suggested.
What 1509 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.3
food
4.1
service
4.2
ambience
3.8
value
Noise · Moderate
65% of people would recommend it to a friend
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CZ
vipCeylanZ
Cleveland
2 reviews
Dined on March 14, 2020
Overall3food2service3ambience3

The food was terrible! One order of salmon was raw( sent twice to be cooked)and the other was burnt!!!
The service was veryyyyy slow although we were the only table!!!!
Their espresso machine was not working and theirmushroom risotto was sooooo salty!
We always go to XO this time we had terrible experience! Very surprised and dissappointed!

T
Teeee
1 review
Dined on March 14, 2020
Overall5food5service5ambience4

Food and service was great! Would recommend to others and return!

RB
RobertB
1 review
Dined on March 13, 2020
Overall4food5service4ambience3

Thanx again, a great night. Low light was a good ambiance, however, it was difficult to read menu. Mati'd was very helpful, even tracking down the valets for us as we left.

OT
OpenTable Diner
Cleveland
4 reviews
Dined on February 29, 2020
Overall5food5service5ambience5

Amazing experience!

T
Theath
1 review
Dined on February 22, 2020
Overall3food2service2ambience5

Overall not an impressive restaurant. The service was poor, and food was mediocre. You would think spending $200 for dinner for 2 your service would be impeccable and not have to wonder when your waiter would return to ask for a refill. Our table was also incredibly wobbling. I will not be recommending friends or family to this establishment.

r
romel
1 review
Dined on February 14, 2020
Overall1food4service1ambience2

The restaurant was over crowded. The crowd in the restaurant were the who who of the underground world of Cleveland. If they weren't they sure looked like it. i thought this was a 5star restaurant where you can take a date and be romantic. it was not, after talking to colleagues they told me that they would not have recommended this place.

XO Prime Steaks Downtown Cleveland
Responded on February 21, 2020

We're sorry that not everything was as you expected and we wish we could have done better by you on Valentine's Day. Thanks for your feedback as we'll be sure to take it into consideration.

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KD
KimberlyD
Atlanta
2 reviews
Dined on February 14, 2020
Overall5food5service5ambience5

Everything about the experience was great. Our server was prompt and met all of our needs

OT
OpenTable Diner
Cleveland
5 reviews
Dined on February 14, 2020
Overall5food5service5ambience5

It was an amazing time! Everything was really good!

OT
OpenTable Diner
1 review
Dined on February 14, 2020
Overall4food4service4ambience5

Great food, but our steaks were not prepared as ordered.

OT
OpenTable Diner
Cleveland
1 review
Dined on February 14, 2020
Overall5food5service3ambience3

Valentine’s Day

OT
OpenTable Diner
Cleveland
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

Our dinner at XO was delicious and the service was great. Highly recommend the crab bisque and the baked potato as a side- it was the biggest potato I’ve ever seen! Very happy with our decision to dine here for Valentine’s Day.

OT
OpenTable Diner
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

Great food, great drinks, great atmosphere and knowledgeable staff. Perfect for our valentine's date dinner. My wife loved her Alaskan King crab legs, and I loved the Delmonico boneless ribeye steak. Thx XO

OT
OpenTable Diner
1 review
Dined on February 14, 2020
Overall2food3service2ambience2

A subpar steakhouse, disappointed since it was first time experience! Overpriced & service was poor based on the expense!

XO Prime Steaks Downtown Cleveland
Responded on February 21, 2020

So sorry to hear we didn't leave a good first impression. We hope you decide to come back again, because we think we can impress you.

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a
adasinger
Cleveland
11 reviews
Dined on February 14, 2020
Overall5food5service5ambience5

Absolutely wonderful experience. My filet and my husbands strip was perfection, as was the Calamari ordered and accessories.

JM
JohnM
1 review
Dined on February 8, 2020
Overall5food5service5ambience5

As good of a steak as I’ve ever had. Appetizers were delicious. Wife’s chicken was outstanding. Brought a complimentary dessert for our anniversary. Not a single complaint. Thanks for a wonderful evening.

FG
vipFoodieGal
Columbus
76 reviews
Dined on February 1, 2020
Overall5food5service5ambience5

Who says a hic-cup has to ruin a dinner? It was an amazing experience despite our steaks needing a redo. The turnaround was lightening fast and it seemed as though the whole wait staff was all over it. Hats off to XO chefs and servers, I’m not sure I’ve ever had better surf and turf! A repeat for sure!

JG
JakeG
Cleveland
1 review
Dined on January 23, 2020
Overall4food4service5ambience5

I had mixed emotions going into this dinner. I had been told by some that XO was great and others had told me that it was overpriced and not the place to go for steak. I was a little disappointed that they were out of the double-filet, but I was very satisfied with the Delmonico as a substitute. I have to say that I didn't think the prices were over the top at all. In fact, I thought it was right in line with other steakhouses in Cleveland. I really enjoyed XO and I would definitely go back.

OT
OpenTable Diner
Chicago
1 review
Dined on January 17, 2020
Overall5food5service5ambience5

Outstanding service, wonderful food, beautiful atmosphere! Nate was attentive and made excellent recommendations on food and wine. Highly recommended!

OT
OpenTable Diner
Cincinnati
1 review
Dined on December 31, 2019
Overall5food5service4ambience3

Overall great experience. Busy on NYE however they sat us 23 minutes after our reservations (we arrived 10 minutes before reservations) and watched them sit people who came after. Overall would eat there again because food was that delicious.

s
shirleys
1 review
Dined on December 30, 2019
Overall5food5service5ambience5

Staff very attentive and friendly. Steaks cooked to perfection and delicious!

NL
NatalieL
Toronto
1 review
Dined on December 29, 2019
Overall5food5service5ambience5

Best steak we’ve ever had and worth every dollar
Everything was phenomenal !!!!
Can’t wait to go back

DD
DougD
San Francisco
5 reviews
Dined on December 24, 2019
Overall5food5service4ambience5

Loved the food as always. Service was fine. Waitress was pretty quiet and didn’t have much to add or suggest.

j
jphe
Cleveland
2 reviews
Dined on December 22, 2019
Overall3food2service3ambience4

The room we requested was not available. People go came in after us received their meal faster. Also, the steak was undercooked

OT
vipOpenTable Diner
Chicago
2 reviews
Dined on December 22, 2019
Overall1food1service1ambience3

Food wasn’t prepared correctly. Lobster was ice cold and steak was over cooked and dry. Server never came by to ask how the food was. The bottle of wine that we ordered was not the correct vintage as displayed on the menu or served at the correct temperature.

XO Prime Steaks Downtown Cleveland
Responded on January 3, 2020

We're so sorry all of this happened when you joined us. While everyone has off nights, we have no excuse for that many lapses in one meal. We'll talk to our kitchen and service staff to make sure things like this don't happen in the future.

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d
debbiek
Cleveland
19 reviews
Dined on December 21, 2019
Overall5food5service5ambience5

Service was excellent as was food. Beautiful ambiance.

S
vipSangreg
Cleveland
60 reviews
Dined on December 21, 2019
Overall5food5service5ambience5

Had an excellent dinner including the seafood feast and Chilean sea bass. Great wine list. Excellent service.

J
vipJennifer
Cleveland
69 reviews
Dined on December 20, 2019
Overall3food3service4ambience3

We get a gift card every year to XO, and we've been going for several years now. It amazes me that this place still has the same menu, always. No innovation. Nothing outstanding that leaves diners wowed and telling their friends. There are too many exceptional steak places to rest on your laurels. Hopefully management realizes and ups its game.

DM
DMY425
Cleveland
2 reviews
Dined on December 17, 2019
Overall5food5service5ambience5

Always a fun time at XO. Never disappoints and always does the job never do I leave hungry! Keep up the good work!

OT
OpenTable Diner
Cleveland
1 review
Dined on December 14, 2019
Overall1food1service1ambience2

I ordered the wagu, $115 steak and it tasted like it was for a cafeteria

XO Prime Steaks Downtown Cleveland
Responded on December 20, 2019

We're so sorry you didn't like it. We'll pass your comments along to our kitchen staff so we can see how we can improve

Report
BC
BriannaC
1 review
Dined on December 11, 2019
Overall3food5service3ambience2

The food was very good but the service was absolutely horrible. Our waiter never said his name so my party had to keep yelling “excuse me” every time we needed something & we just thought it wasn’t very polite to keep yelling across the restaurant. Also the after never came back to check on us after we got the food as well as he only came back when it was time for the checks to come. Another thing is that when booking the restaurant should tell people to either bring cash only or make sure your card has the chip in it. I tired to pay with my card that did not have a chip in it & the waiter refused to tell me pay. He told me to walk down the street by myself in the cold dark night to go to the atm. We just thought that was very rude of him the way he said it. But overall the food & music was good but service was absolutely terrible. Not really sure I would recommend this place to anyone ever again.

OT
vipOpenTable Diner
Cleveland
15 reviews
Dined on December 6, 2019
Overall5food5service5ambience5

Never had anything less than a great meal there in 20 years. Best steakhouse in Cleveland.

DM
DianaM
Cleveland
2 reviews
Dined on December 6, 2019
Overall1food1service1ambience1

Food was extremely overpriced. For a $230 steak, it should melt in my mouth. My son's medium steak was more well done than my other son's steak which was supposed to be medium plus. We even had to send one of the steaks back. Terrible experience. We had 4 people in our party, each had a steak plus we ordered two "family style" orders of potatoes which were tiny, and two appetizers and the bill was $630!!! We didn't even have alcoholic drinks. The server was mediocre, but not very pleasant nor accommodating. For those prices, I expect good food and a very pleasant server. The Strip in Avon was less than half the price, WAY better steaks and the most attentive server! PUT THE X ON XO!

XO Prime Steaks Downtown Cleveland
Responded on December 13, 2019

Although it saddens us to read about your recent visit to XO Prime, we always appreciate our guests taking the time to share their feedback with us. We take great pride in all of the food that we serve, and are so very sorry to hear that what you ordered wasn't to your liking. We'll make certain that your comments are passed along to our kitchen staff so we can learn from your visit.

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LK
LaKendaT
1 review
Dined on December 5, 2019
Overall5food5service5ambience5

Dawn was great! The food was amazing and the pineapple Macaroon was amazing !

OT
vipOpenTable Diner
Cleveland
3 reviews
Dined on November 27, 2019
Overall5food5service5ambience5

Exceptional steaks and service. Loved the bar too!

S
vipSarmand
Indiana
8 reviews
Dined on November 24, 2019
Overall4food4service5ambience5

Food was delicious and service great!

C
Claire
1 review
Dined on November 19, 2019
Overall5food5service5ambience5

I had a truly amazing time.
The food was amazing the service was amazing. Everything was just perfect!! Our waitress was so kind and attentive. I couldn't of had a better experience!!
Thank you for making such a special day even more special!

Q
Qualityseeker
Cleveland
3 reviews
Dined on November 16, 2019
Overall2food3service3ambience2

Has been a little while since we visited this restaurant. Time for a facelift in the restaurant and the restrooms. Dirty menus. Food/service was fine but there are several other steak restaurants in Cleveland that offer a better overall dining experience.

XO Prime Steaks Downtown Cleveland
Responded on November 22, 2019

Thank you for bringing this to our attention. While we can assure you we keep our restaurant and restrooms in top shape, we'll definitely take a closer look to see where we can improve.

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OT
OpenTable Diner
Cleveland
1 review
Dined on November 14, 2019
Overall5food5service5ambience4

Went to dinner at XO before the Browns game. The restaurant was full and the atmosphere was great! The food was amazing and service was on point. We love having dinner there on weeknight games. Great vibe!

M
Mike
Cleveland
4 reviews
Dined on November 14, 2019
Overall3food3service4ambience3

Steaks are just OK. Not up to par with Red, Mortons or RC.

M
Matthew
Cleveland
2 reviews
Dined on November 9, 2019
Overall3food4service3ambience3

Reservation at 8, was finally seated at 8:40. Ordered an appetizer... it never came. Finally got our dinners at 9:45. Wait staff was less than attentive. Food was good, but not worth the wait.

FAQs

XO Prime Steaks Downtown Cleveland offers takeout which you can order by calling the restaurant at (216) 861-1919.

XO Prime Steaks Downtown Cleveland is rated 4.2 stars by 1509 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.