Woodlands Restaurant at Eagle Ridge Resort & Spa

A wonderful place to have dinner with your honey! Service and food was outstanding!

To say that we were disappointed would be monumental understatement. For my wife's birthday I took her to Galena for the weekend. After reading the reviews for The Woodlands, I opted to take her there for an 8pm reservation. When we arrived, we were told it would be a short wait by the hostess and the manager, Jack. We were not seated until 8:40 p.m. That is completely unacceptable when you have a reservation at 8 p.m. The food was decent and our waitress was quite nice. The manager came over as we were getting getting ready to leave and rather than apologizing was fishing for compliments. That doesn't sit well. When you run a restaurant, customer service should be your top priority. Instead of fishing for compliments he should have offered some sort of compensation , perhaps a drink while we were waiting at a minimum.

Feels like old home for us
Waitresses and head of catering are our friends!

So enjoyable

Nice family oriented restaurant with excellent food and very friendly service.

The food was

The staff was very friendly and accommodating. The menu selection was varied with several specials to choose from. The quality of our food was very good, and we were happy with the beer selections available.

Very good atmosphere, service. Omelettes were delicious, hash brown potatoes still not great, (the cubed potatoes were better).

Delicious food, amazing service & beautiful views! We will be back!

We come every month, normally excellent; today it took about 30 minutes to get our breakfast, and our bread and English muffin was not toasted, just barely warmed. Also the hash browns are not good, really greasy. The cubed potatoes they used to have at brunch were much better! (We overheard 2 other tables ask for those, so we’re not the only ones that don’t like the current hash browns). Looking forward to the return of their excellent brunch one day!

A restaurant that values the customer. Great service and friendly staff. Dinner was exceptional. Definitely will be back

We traveled to the Galena area for our wedding anniversary with friends. We brought all our own food, as I have severe food allergies and intolerances (no gluten, onions, garlic, broccoli, cauliflower, or lactose just to name a few) and eating out can be hectic. Upon looking at the menu I thought it looked like I could easily order a steak with no seasoning with a baked potato, and a salad with no dressing. When we saw they had not just prime rib (my husbands favorite) on Saturday night, our actual anniversary, but it was an all you can eat prime rib buffet, I decided to make us a reservation. I am so glad we did!! Our server was extremely knowledgeable about their menu and I had more of a meal than I even expected walking in. I got a salad and they offered oil and vinegar and made sure non of the possible contaminated items were on my plate. When I noticed that the seasonal vegetable was not something I could eat, she ran back and asked the chefs to change my veggie to something I could have. All four of us were so amazed by the service we all received! And the food was out of this world!! I highly recommend Woodlands Restaurant for their quality, their service, the beautiful view of the water, and just overall making it one of the most enjoyable meals out I have had in a very long time. If I could I would give it all the stars in the sky as a rating.

Wonderful food. I'm not sure if it was just because it was Valentines day, but food took over 1hr to get to table, but when it came out, it was wonderful. Server was so/so. Again, may have been just because of the day.

Our weekend away from screaming kids was finished off by a nice dinner! The sevice was great and so was the prime rib!

Everything we had was great and our server was wonderful

Excellent service. Excellent Prime Rib bar!!

On Saturday they have a Prime Rib buffet and we enjoy having it and would recommend it.

Service and food was outstanding.

Very nice touch of a special birthday dessert for the birthday boy.

A lovely Christmas Eve dinner. One of us did the prime rib buffet which was delicious. The host and waitress were extra friendly and we had a wonderful bottle of wine with our delicious food.

Some of the best food I've ever had in my life. They have a seasonal menu that is so amazing! The staff are all kind and friendly and I will always come back here. Try the cinnablast!

Everything about this meal was enjoyable. We were afraid eating out on Thanksgiving would be overly crowded etc. This was in a lovely, quiet atmosphere with a full menu and attentive service. We decided this should be an annual tradition. Oh yes, the food was awesome.

Great thanksgiving meal- thanks to all for making it seem like a home cooked meal!

We eat here often when we are at Lake Carroll. I have had outstanding dinners and wine here. The view of Lake Galena is outstanding. For a Thanksgiving Feast the portions were meager. 1 1/2 tablespoon estimate for cranberries. White meat/dark meat portions small. Green bean casserole portion adequate but tasteless. Stuffing one ice cream scoop size. Bottle of Etude wine was more than two meals for me and the wife. Sommelier was very helpful. Overall not a great Thanksgiving experience. We'll be back nonetheless because overall this venue is 4.5-5 stars

Fantastic service and top notch food. Very highly recommended.

Great food in a lovely setting.

The lighting was very bright for dinner after 7pm...didn't get turned down until we were almost done. Very slow service...waited 15 min. for a glass of wine. Food was just OK for the price.

Delicious Food, great service, The manager was Friendly upbeat and helpful along with our waitress. The Spa was relaxing and decently priced, my sister and I enjoyed every minute.

Old and outdated. The food was over priced for the quality we received. Service was fine but lacking character. Corn and sausage soup was the best thing we ate. Veal pot roast meat was very tender but vegetables were practically still raw. Chicken was moist but seasoning did not balance and the mashed potatoes were cold when they arrived. I expected much better for the price.

The worst prime rib I’ve ever had. Tough, fatty and flavorless. The baked potatoes were cold. This is the second time it hasn’t been good, won’t be going back for this.

We were somewhat disappointed by the Prime Rib buffet. The overall experience was not very positive.

Servers were under staffed. Kitchen was way behind. Manager should of walked around more. Our server was not a server, but made up for it with her personality and did a great job. Other waitress was rude. Food was great when it finally came out.

We love dining at Woodlands. Food is always delicious. We also tend to do take out because we have favorite items on the menu.

While we only had different soups and I had a Shrimp cocktail and my husband a salad, what we had was excellent. Service was outstanding. Wouldn’t hesitate to eat here at Eagle Ridge again.

Excellent. The food, the staff and room were first class.

Great food, value and service.

We have been here several times and it has always been wonderful. Tonight it was not. The food was cold and the service was slow. Our server seemed very stressed. There also seemed to be many employees in the restaurant who weren't doing much.

The food and service were incredible, great views from restaurant of Galena Territory.

Food was great but it took an hour and a half to get our food.

The lamb and the salmon were excellent. We had a table overlooking the lake. It was a great evening.

It was the prime rib buffet. The prime rib was very chewy and tasteless.