Wild Ginger Downtown Seattle
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The service was horrible. I got one drink only because we saw our server two times. They messed up our order and didn’t care one bit. This is a busy place and they do not care about their customer service.
Great experience before a night of Kenny G. Food, ambiance, and attentive service was superb.
Great server, wonderful food!
Unfortunately the evening was busier then they were equipped to handle. We had reservations for 6 people at 6:00 and didn’t get seated until 6:30. I understand things happen but it would be nice to get updates from staff or maybe offered some water or something while we wait. Waitress was a bit short with us but I know how it goes when the place is busy. Just wanted a better experience for out of town guests.
The food is delicious and the environment is pleasant.
We were very disappointed in our experience at Wild Ginger. We have eaten there many times in the past and were really looking forward to our dinner before attending the Seattle Pops Concert. Despite having reservations for months, we were seated in an area that felt like the back room with no atmosphere at all. Mid meal, I received an email saying that our reservation was cancelled even though we were there. Our food was marginal, especially for the price. Our potstickers tasted like they came out of a bag. Our chicken satay was thigh meat and tough. Our shrimp was soggy. Our beef was tough. The rice was blah. The only saving grace was the spring roll starter. Our server appeared to be new and as hard as he tried, he couldn't keep up in time to give us enough time to enjoy our meal before having to rush across the street to the concert. Overall, the whole experience was negative.
We were a large group dining before an evening show. I made a reservation more than a month ahead, planning 2 hours for our meal which seemed like more than enough time. We also alerted our server of our schedule when we were seated, to ensure we received our meals promptly. Within those two hours we: waited 1/2 hour for our drinks and were still missing a cocktail, never received any of the 6 starters we ordered for the table, were missing an entree, did not have time for dessert, were never offered additional drinks, had to call in a manager who treated us in a very condescending manner, agreed to never dine at Wild Ginger again.
Our server, Megan, was fantastic. We were a group of 7 needing separate checks and to be on our way to Benaroya by 7:15. She accomplished all of this efficiently and with a great attitude.
An “off” night at WG for us. Usually spot on, this night our server was lackluster (not very engaging, forgot pieces of our order) and of all things the ever popular 7 Flavor Beef was undercooked and not hot. Chocolate cake for dessert was dry so we added coconut ice cream and that helped. I wouldn’t recommend dessert at WG- so many other good places.
Sea Bass was amazing - as usual. Portions VERY small tho so consider ordering two. Beans also yummy.
All in all just not my favorite night at WG. I gave it 4 stars (for a 3 star evening) based on previous outings. Hoping that year 31 for WG isn’t a downturn.
Got a little busy after Pops - they had printer problems - our waiter was the BEST and went the extra to make our experience great! Food was excellent too!
The food was good. It wasn’t blow you away good but it was good. We liked the duck a lot but would have liked more sauce. We would have asked but our waiter mostly ignored us and everything took forever. We watched two tables be seated ordered served before we got to order our main course.
Excellent food. Smaller than expected size for portions. Absolutely delicious though. Will definitely return
The hosts were very rude. Waiter was friendly but clearly overextended. Everything was delicious, though.
Server seemed very rushed. Food was mediocre at best.
We have been to this restaurant a number of times with great success. However this time left a little disappointed.
•3 beers on the menu had run.
•Vegetable selection on the menu had run out
•Server was a little off and not upto the usual standard we had previously had.
Princess Prawns. Curried Chicken. Duck. Sichuan Green Beans. All delicious. Excellent service. Highly recommended as a dinner spot.
A great business lunch. Wonderful service, great food and a success at all levels.
We often have dinner at Wild Ginger before events at Benaroya. The food is consistently good and the service is great. This time was no different that all the other times. We were seated upstairs in a quiet corner which was lovely for conversation with our friends.
Wonderful food! Very accommodating and great server!
Both lamb and beef were tough. Lamb satay chunks were over 50% inedible gristle. Disappointing.
Chose Wild Ginger for a business dinner as it is consistently excellent-and was wildly disappointed.
Our server was awful from start to finish. He was new (fine, we can work with that) but he was awful. He should not have been on the floor on his own.
Informed our table we had to order food before he would take drink orders, took appetizer orders then came back twice to ask if he could take appetizer orders, tried to deliver soup to our table twice (we didn’t order soup), told us to hurry up and order mains because the kitchen was about to fall apart (it was 7pm), dumped a paper bag of leftovers (not ours) on our table and walked away.
Disaster from start to finish. All the tables in our section were talking amongst ourselves, trying to understand what was going on, why new staff was not being monitored.
Luckily, my out-of-town guest has a sense of humor.
The food was excellent. The service was poor. Our server forgot to bring our appetizer and seemingly didn’t know how to process the bill including our use of Passport.
...it was good, but not as good as it used to be. ...so many new and lovely places in seattle, wish I had gone elsewhere...
The food was very salty and bland. We ordered 5 dishes even the jasmine rice was old and hard .
Don’t waste your money .
Petar, our server, was outstanding. Food was delicious and timely.
Consistently top shelf.
Long waits for food, long waits for drinks, even long waits for lemons and lime wedges. This place has always had poor servers, but the food quality was starting to suffer tonight. When the signature duck no longer makes the long waits and poor service worth it, duck out and head to one of the many surrounding options!!
Ginger martini recipe changed, its now sweet. Waiter was great but support service was not. Menu very limited, no fresh spring rolls, minimum small plates. After going there for years I now feel its canged too much for my enjoyment. I'll miss it.
Annual Christmas performance at Benaroya Hall with dinner at Wild Ginger was fabulous.
I we had really poor service, perhaps it was the holiday that had things backed up. We were seated on the mezzanine. We were half way through our appetizer when the waiter came back to say she’d forgotten one of our orders for the mains, so we told her. Long wait for the mains, when they arrived they were not as hot as they should have been. Empty water glasses were ignored, weren’t refilled until we’d finished our mains. As much as I appreciate those who work on the holidays, we felt very much that she didn’t didn’t want to be there.
It was thanksgiving; the place was booked solid but still managed to serve the rebels in a timely manner. The food was excellent. The server was obviously tired from how much work was needed. He was very chatty and gracious with the table next to us that seated a few minutes after us. He was polite but rather curt with us.
Wild Ginger, food , ambience and service great. The only low stars was for our server. It felt like she didn’t cate to be there or help. It wS thanksgiving, so yes, I most likely would want to be somewhere else, but unfortunately her tip was reflective on what we normally would tip. All said, I would definitely recommend and go again. 5 star on all others that helped us , food and experience.
Lovey spot for Thanksgiving for family with different preferences and dietary requirements. Considering how busy they were, service was prompt and cheerful.
Who would’ve thought you could get a great Thanksgiving dinner at an Asian fusion restaurant? Well it was amazing!
There for thanksgiving. Wild ginger is one of my top ten in Seattle...this occasion was not. Mongolian noodles were bland, greasy. Brussels sprouts weren’t cooked and no flavor. Sichuan beans, excellent! Satay was ok. Service great, but I was extremely disappointed overall, for Thanksgiving.
WG is a unique restaurant experience. They do their various dishes very well, but not excellent. For example I had their signature duck. It was good, but to be honest, I find that the duck at Kai Market (South Lake Union) much better. Their Sea Bass was excellent. The preparation and the flavors were perfect. I would recommend this to anyone who wants a unique dining experience in Seattle with an asian flair.
Fantastic Thanksgiving experience...I would recommend!
The staff is very friendly, attentive, and helpful!