What 1191 people are sayingWrite a review
Overall ratings and reviews
4.7based on all time ratings
4.7
food
4.7
service
4.8
ambience
4.5
value
Noise · Moderate
97% of people would recommend it to a friend
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KG
KristyG
Charlotte
3 reviews
Reviewed on January 28, 2020
Overall5foodserviceambience

The is a nice gem in Gaston County. The food is great and service is always good.

m
michaeld
New Orleans
1 review
Reviewed on January 27, 2020
Overall5foodserviceambience

the savior of gastonia-superb dining in eclectic/upscale atmosphere. mr.& mrs. are 10x coustomers and will be returning many times in the future.
recommend to all

L
Lynnettew
Charlotte
1 review
Reviewed on December 26, 2019
Overall5foodserviceambience

Outstanding food, service and atmosphere. It’s inside an old movie house!

JM
JimM
Charlotte
10 reviews
Reviewed on November 17, 2019
Overall5foodserviceambience

Great bar scene...great food...wonderful bartenders

k
keevaw
Charlotte
3 reviews
Reviewed on November 13, 2019
Overall5foodserviceambience

The food is amazing. I've been twice and I'm sure I'll go again

JK
vipJanetK
Pinehurst
6 reviews
Reviewed on November 12, 2019
Overall4foodserviceambience

The restaurant setting and service are outstanding. The food can be inconsistent, but this is a "must-dine' experience!

C
vipCraig
Charlotte
29 reviews
Reviewed on November 2, 2019
Overall5foodserviceambience

Always good, usually stellar. This is a very well run restaurant with fantastic food produced by a great chef/kitchen crew. Great ambiance with a professional staff. A great customer experience from every customer contact. From the valet to the hostess, to the bar tenders, to the waiters, to the servers, etc., to management that is always looking for ways to make your dinning experience the best possible.

A
vipAnastasia
New York Area
16 reviews
Reviewed on October 30, 2019
Overall4foodserviceambience

I've eaten there 3 times (twice for dinner and once3 for lunch) and every time it's been excellent. Cool atmosphere and good food.

BA
BorninApril
Charlotte
24 reviews
Reviewed on July 22, 2019
Overall5foodserviceambience

I love Webb's. This is where we want to go every time we have a special occasion. I love sitting in the balcony. The booths are so romantic and you get a great view of the screen and the chefs. I love this place.

LH
vipLenaH
New York Area
4 reviews
Dined on August 30, 2018
Overall5food5service5ambience5

Better than any restaurant even in Charlotte!

OT
OpenTable Diner
Charlotte
3 reviews
Dined on August 18, 2018
Overall5food5service5ambience5

Great place with great food- service is on key-

AC
AdamC
1 review
Dined on August 2, 2018
Overall5food5service5ambience5

Great food, the atmosphere is very nice . Outstanding service by everyone I dealt with for the bar to the wait staff. Highly recommend!!

WS
WendyS
Charlotte
3 reviews
Dined on July 28, 2018
Overall5food5service5ambience5

Great food & servers

S
vipSoflotiger
Charlotte
16 reviews
Dined on July 28, 2018
Overall4food5service4ambience4

I reserved a table for four several weeks in advance on Open Table. I specifically requested one of the half-round booths in the balcony since we were bringing some good friends to help us celebrate our 37th wedding anniversary. I called one day before the reservation to confirm they would be able to accommodate the request. The young lady confirmed it would be no problem since we were dining early (5:45 pm). I even called the day of the reservation a few hours before to confirm yet again, as I wanted our friends(who had not dined @WCK before) to enjoy the great view from the lowest balcony level of the open kitchen. Upon arrival, I asked the hostess if they were still going to be able to accommodate my special request. She nodded yes and away we went upstairs. Unfortunately, the hostess seated us in the highest level at an end table that could not even see the lower level. I was very disappointed but didn’t say anything since all of the booths appeared to be occupied. I understand things happen and our guests did not complain, but I was disappointed that the restaurant could not accommodate my repeated request from several weeks earlier.

Other than the non-existent view and rather cramp space of the top corner table (plus it was a bit warm), service by Lex and the food was excellent. The server who brought our iced teas (one sweet & one unsweet) misidentified them and caused an additional delay while one was replaced since I sipped from the wrong one. My wife also noticed the Box Office salad is now in a plate instead of the normal bowl that we have seen previously. She thought it was smaller than before and the presentation was not as nice. The entrees (filet, parma grana chicken, short rib, prime rib) all received good reviews. Taste & temperature of the food was very good.

All in all- a 4* experience that could have been 5* had we been given the booth requested & repeatedly promised. We still love the place and will be back with other friends & family.

H
Harpers
Charlotte
2 reviews
Dined on July 27, 2018
Overall5food5service5ambience5

The food is always cooked to perfection and the managers stop by every table to ensure your having a great experience.

OT
OpenTable Diner
Charlotte
1 review
Dined on July 27, 2018
Overall5food5service5ambience5

Amazing food and service! Will be going back again soon!

NO
NiteOut
Portland
3 reviews
Dined on July 25, 2018
Overall5food5service5ambience4

Classic movie theater is the backdrop for a high quality meal of interesting ingredients. restaurant week allowed me to enjoy in a budget friendly way. We had a table with a great view of the movie screen and open kitchen.

Only downside is that it was incredibly hot upstairs.

S
Sarah
1 review
Dined on July 21, 2018
Overall5food5service5ambience5

Great food, service, atmosphere! Went during Restaurant Week so it was busy, but the service was wonderful! Love the space and ambiance, I will definitely be back. The food was excellent as well.

BK
BenitaK
Charlotte
1 review
Dined on July 21, 2018
Overall5food5service5ambience1

LA was a great server! We enjoyed our evening! Food was wonderful!

LR
LadyRobin1
Charlotte
7 reviews
Dined on July 20, 2018
Overall5food5service5ambience5

A great place with lots of interest and character. Awesome food and dedicated wait staff! Perfect place to dine for King/Queen’s Feast and anytime!

t
terry
Charlotte
2 reviews
Dined on July 18, 2018
Overall5food5service4ambience5

I am so glad that I discovered Webb custom kitchen! I have had the best meals of my life there. Sorry, but I don't tell many people about it because then we wouldn't be able to get in!

KR
KayR
Charlotte
4 reviews
Dined on July 13, 2018
Overall5food5service5ambience5

Great time! Place really crowded! Good job! Thanks!

CH
vipChristaH
Charlotte
13 reviews
Dined on July 10, 2018
Overall5food5service5ambience5

Great as usual.

OT
OpenTable Diner
1 review
Dined on July 7, 2018
Overall5food5service5ambience5

Excellent dinner. Late seating us but didn’t cause a problem for us. We will be back!

HA
vipHannahA
Western NC
5 reviews
Dined on July 7, 2018
Overall5food5service5ambience5

Absolutely fantastic. Filet mignon was perfect. Fabulous energy and ambience. Can’t wait for our next visit to Gastonia so we can go again!

L
Linda
Western NC
1 review
Dined on July 7, 2018
Overall4food5service4ambience4

We love this place. We have never had a dish that we didn’t like. Everything is delicious and fresh. The service is great and you are not rushed. They have never brought dinner with our appetizer on the table (like a lot of places). Our waitress was always there to remove an empty plate, glass or anything that was finished or might be in the way. The only complaint I have is that even though we had a reservation, it was almost 45 minutes before we were seated. But we grabbed a cocktail from the bar while we waited and our dinner was worth the wait.

g
garryb
Jacksonville
5 reviews
Dined on July 7, 2018
Overall5food5service5ambience5

Great concept, reception warm, ambitious menu, food tasty, waiters friendly; this will be a destination for us to plan for even if out of the way on our journeys. We sent pictures of establishment and plated food to our friends and encouraged them to attend.

ML
MLCurtis
1 review
Dined on July 7, 2018
Overall5food5service5ambience5

Food should not be allowed to taste that good!.. The waitstaff is professional and on point. The ambiance is romantic yet fun and I love that they show American movie Classics on the big screen while you dine... it’s definitely not cheap, but it’s worth every penny.

ME
MarkE
1 review
Dined on July 6, 2018
Overall5food5service5ambience4

Very good restaurant it’s the best in Gaston County. We will definitely become regulars.

GL
GloriaL
Charlotte
2 reviews
Dined on July 6, 2018
Overall5food5service5ambience5

This was our second visit & it was just as good as the first. Great selection with great taste.

J
vipJoshua
Detroit
7 reviews
Dined on July 6, 2018
Overall5food5service5ambience5

We were visiting from Michigan and heard a great review of Webb. This place did not disappoint! The service was fantastic with Southern charm, the food was spot on, and the ambiance was great. People need to venture from Charlotte to Gastonia for this place.

LM
LarryM
1 review
Dined on July 6, 2018
Overall5food5service5ambience5

The food was fantastic. The service was spot-on. Our server was attentive and came by our table frequently to check to ensure all was OK. We both had the Fillet, and it was one of the best steaks I have eaten.

I highly recommend Webb Custom Kitchen.

JY
JulieY
Charlotte
1 review
Dined on July 6, 2018
Overall5food5service5ambience5

A always the service and food were impeccable. Always amazed at how great and consistent everything is each time we visit. Family and friends are hooked as much as we are. Hope they are open for many years to come.

TB
TampaBob
Tampa
5 reviews
Dined on July 6, 2018
Overall5food5service5ambience5

We had heard it was a unique place. It is all that and more. The space itself is breathtaking. It’s a former movie palace — the kind that showed one film at a time. The cavernous space has been gorgeously preserved. The vast arched ceiling is a framework of polished wood and pale panels.

Now there’s an open-air kitchen in front of the screen instead of a stage. And there are elegant tables where rows of seats once stood, even in the balcony. The ornate original decor is enhanced with antique gear and new art along the walls.

But we came to eat, and again we were delighted beyond expectations. We had wraps for lunch — veggie and shrimp — with superb zucchini fries and an ice-cold lager. They were fresh, flavorful and filling. Prices are quite reasonable, at least for the lunches. If we lived in the area we’d be back often. Anyone looking for a neat experience in the Charlotte-Gastonia area should make a reservation or just go look.

OT
OpenTable Diner
Charlotte
1 review
Dined on July 5, 2018
Overall5food5service5ambience5

It was my friends birthday and it was great!

TR
TerryR
1 review
Dined on June 30, 2018
Overall5food5service5ambience5

The food was really good and the service was Awesome.

OT
OpenTable Diner
Charlotte
1 review
Dined on June 29, 2018
Overall5food5service5ambience5

Exceptional service and food. Steaks perfectly cooked. Loved the fried green tomatoes appetizer.

OT
OpenTable Diner
1 review
Dined on June 29, 2018
Overall5food4service5ambience5

This place was amazing and so pretty!! The server was the best and was so nice and the food was really good. A lot of the food seemed to overpriced for what you got but it was still worth it.

OT
OpenTable Diner
Charleston
1 review
Dined on June 27, 2018
Overall4food5service5ambience5

Everything was great. The only negative is that when we arrived we were told they did not have a reservation for us although I had a confirmation from open table. Not sure what happened with this.

OT
OpenTable Diner
Charlotte
1 review
Dined on June 27, 2018
Overall5food5service5ambience5

We went to celebrate a birthday and everything was excellent. Highly recommend the ribeye....it was amazing!!!!

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Webb Custom Kitchen is rated 4.7 stars by 1191 OpenTable diners.