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We sat down stair even though I requested a window seat ,,, noisy could not hear my meeting with my guests
Fruit flies everwhere very very disappointing
This was simply the worst dining experience I have had. The service was non-existent; we couldn't even get water brought to our table but we did watch our server socialize and play on his cell phone. The food was good but: it took 2.5 hours to come out, some of the dishes came out and were left on a counter that shared space with the dirty dishes. My appetizer looked as if it was half eaten and recycled, we had two of the same appetizers for the table so we're not sure how the kitchen sent one out looking like that. We finally got the manager over because our waiter was upset that we asked for more water and another (second) round of drinks (which half the drinks did not arrive) and she was kind but overwhelmed.
Villa Francesca should not be on open table. They do not know how to manage this app or time.
We had a 8pm reservation and when we got there we were told by a rude waitress that everyone was waiting for a table, go get in line. Ok, that's not how Open Table works. We left.
Food was not good at all. Pasta was more like soup.
The service, food and atmosphere was wonderful. Planning to go back with my husband for a date night. This is now one of my favorite places to eat authentic Italian food!
Service was great. Food could have been hotter ( it was barely warm) and there was too much sauce on pasta dishes. Souplike
Tables are on top of one another. Not an intimate atmosphere at all. We were asked if we were celebrating a special occasion at the time reservation were made. Our response was that we were celebrating our anniversary. Nothing special was done that night. Why ask if its a special occasion, if nothing special is going to be done?
Food was so good
Our reservation was for 2:00 and we were seated promptly when we arrived. The service was great; attentive but not intrusive. Made recommendations and explanations when asked. Food was delicious. Value was fantastic. Several choices for each course-we were there for restaurant week. All in all a great experience and I would recommend it to anyone.
Went for restaurant week. Food was ok. Nothing special. Have been there before and it was much better. Think they were just trying to accommodate high volume. Would still suggest eating there.
Favorite for me. Falls into the "old school" Italian for me - but sometimes you just like good food that you can count on. Add in the grown up service from properly dressed waitstaff that calmly take care of you and it's great. Likes the prix fix menu myself.
We were here for Boston Restaurant Week and had a very enjoyable lunch. Mussels were particularly good. The service was very attentive and prompt. Only one of us ate dessert on site but our server kindly boxed mine up for me with all the accoutrements. Food prices are very fair but the wine is overpriced.
Been to Francesca many times and haven't been there for a while. Overall, food was excellent and place itself is great, but service was off. Negative - plates left on table from first course and never picked up before entree arrived - saw other tables have the same issue and heard several comments of such. Either they were short handed or their servers and assistants weren't able to keep up.
We often dine at Villa Francesca. It is a wonderful Italian establishment in the North End. The food is authentic and consistently outstanding. The pasta is fresh and they make wonderful traditional meals. The past time, the server was in training. She forgot our appetizer and got the drinks wrong. This has not generally been our experience here. The service is usually very friendly and knowledgeable. She was polite and apologized for the shortcomings in the service. The manager offered us complimentary wine. We will return to Villa Francesca regularly. It is an authentic gem in the North End.
All in our party got the wrong food.
We were very disappointed with the service, the best example we were sharing four appetizers family style. All we had were bread plate to put a salad on, I asked for larger plates to person delivering food, but I don’t think she understood , she nodded as to say ok but never brought plates and we ate off bread plates, so hopefully you get the picture. No complaints on food, it was good, not great, not like it was years ago
I've been coming to VF for more than 25 years - always a wonderful meal!
Always wonderful. My very favorite North End restaurant.
We had a wonderful time and the food was amazing! Our service was top notch as well.
Good and we liked it just not outstanding. Fairly standard menu and food solid but nothing special. Would go back but would also happily try other places in Boston North End
we have been to Villa Frncesca over 20 times. We love it. Except this time we brought a 5 year old who ordered spaghetti and meatballs. He was brought an adult portion with 2 huge meatballs and we were charged $24.oo
Beautiful place with amazing food and service! Tables are a bit close together because of the size of the restaurant but overall had a wonderful date night!
We came here for Valentine’s Day and it was great! Very affordable and quiet. The one thing that put me off though was the music. I know this is a really strange thing to pick up on, but they were playing like pop-rock Italian music. It just didn’t seem to fit the ambiance. Considering it was Valentine’s Day, it definitely made the experience much less romantic. Had they been playing traditional Italian music I think it would have suited the mood so much better.
Great service and great food
We had a great dinner And service was great as well
Food was good but service was awful.
We've been here many times before and they are always great! The food and service were fantastic and we really enjoyed being in the wine cellar!
Good food and service. I like the 3 course options. Only wish the space was a bit larger but it is the north end.
Food was bland, not much taste. Service was adequate. Would not go there again.
A fun spot right in the heart of the North End but slightly off the main drag, making it a more cozy respite on a busy Saturday night. The menu options are strong and the service was smooth. You receive the kind of bread while waiting which reminded me of the kind my father always had. The drink menu is robust - I enjoyed the Hendricks cocktail and then had a good white wine for dinner. The minestrone soup was excellent as was the insalata mista which had just the right amount of dressing. We had the fettucine con gamberi which was perfect and the seafood risotto which I could have kept eating forever. Enough to take home. Capped off with a cappuccino -too full for dessert. We'll be back!
Food was great and our waiter was awesome. Love this place!
Dinner was excellent. Highly recommend. Service was very good and dinner was great.
Wife and I needed a date desperately and this place seemed like the perfect place to go.
Typically this is one of our go to places but on this visit, our server was not very attentive. He did not come to our table to check on us. We saw him standing by the kitchen window a lot. The food was not very good. My husband had spaghetti with a meatball and sausage with a red sauce. After taking our order the waiter came back to confirm whether he said bolognese or meatball/sausage. My husband confirmed no bolognese. When his dinner came, There was not much sauce and the sausage was bland. I have a veal dish - the veal was over done and tough. When the bill came, there was a n additional $9 charge for bolognese which was confirmed he did not order at the time of order. He had made a reservation through Open Table and states he was celebrating my birthday but there was no mention at all. This experience left us saying - well there are a lot of places in the North End for us to try...
Very nice, perfect Italian food
2x portions on average culinary experience Waiter was eager for the night to end. I think the original vision of the owner/chef has been lost along the way. Was nicer with 4 stars here then on my Google review. Hope things get better guys.
One of my very favorite restaurants. ALWAYS a joy to visit here. Food and wine are always top notch. Service is superb. Never a disappointment in any regard.
Strongly recommend dining here.
I have been recommending this restaurant because of the excellent food, service and ambiance. I am extremely satisfied with the care that we received during our visit.
Very Cozy atmosphere with tasty Italian food at a good price for the North End.
Like many other North End restaurants, Villa Francesca has 2nd/underground level. We were seated down there. Unfortunately, there was a large group also seated there and it was very loud (the walls are stone). I feel like we should have been warned. The service was a bit slow (which I can forgive because it was New Year's Eve) and when we ordered (an app and entree), they came out basically on top of each other. We had just finished our app when the entree appeared. It felt like we were being rushed out. Food was good but not "knock your socks off" good. My husband ordered the Veal Valdostano. It didn't come with pasta so he ordered a side. We were surprised that the side of ziti cost $7.50. Seems a bit overpriced for a side that should have come with the dish to begin with. With so many other great restaurants in the North End, I won't be in a hurry to return.