Villa Francesca

We had a reservation at 6:30 and they gave us a seat at 7:20 pm but the worst was the owner attitude, he wasn’t nice he was crude to us and also to his workers, he was offensive and prepotent to us and to them. I wouldn’t recomend a place in wich the owner gives bad treatment to his own people.

I would rate Villa Francesca higher except for their blatantly ignoring a challenge to two glasses of wine we were charged for but which we did not order nor consume. Repeated emails with copies of the receipt, followed up by a phone call (voicemail) have not earned a reply of any kind. So if you choose to go, just check the bill more closely than I did before you sign it :-). The downstairs seating is a perfect spot, and the food really was excellent.

We have eaten at Villa Francesca quite a bit. For the first time the meal i had (I asked for fettuccine with white cream sauce and shrimp) was frankly, poor. It was not white cream sauce and the shrimp tasted bland. I did not complain at the time since we sadly, were rushing. One of the other guests had a pasta dish and told me later it was undercooked. Quite disappointing. Gerald Jones. Hingham.

They are one of the few North End restaurants that have stayed true to the local traditions. Excellent food, a willingness to satisfy the customers whims with good value for you buck

Always love Villa Francesca. Have been coming here for many years. A definite go-to in Boston.

They had hard rock music blasting. It was awful an way to loud. It ruined a nice meal. Left with a headache an it was a poor choice of music

The Food was very good and the wait staff was attentive. The Maitre D was not very friendly and did not honor my reservation. I was 15 minutes early for a reservation and wasn't seated until 45 minutes after my reservation. He took others who did not have a reservation before me and constantly was asking who I was. Very unorganized. Thank goodness the food redeemed itself or I would never recommend this establishment.

Very good food, they have traditional items not on menu they will make for you.

Great North End restaurant. Classic Italian. Food wonderfully prepared. Would do it again and again

We had an event here and everything was perfect - food, service, atmosphere.

Great service, great food. First snow of the season made it that much better.

Other than out waiter trying to pick up my 17 year old daughter, everything was great.

Food was outstanding! Dining room is very tight, didn’t like our table location felt like it was just an extra table stuck at the end for more seating. Service was very good.

Our visit to Villa Francesca was a wonderful experience! We are looking forward to our next visit there. The food, service, and ambiance is outstanding! I highly recommend this place for a fabulous dining experience.

Group of 8. Waited 30 minutes to sit with a reservation. Busy Saturday night so understand. Food was good, not great.

This restaurant has always been a favorite of mine. I had not been to Boston in 10 years. Before that I ate at this restaurant at least 5 times a year. I missed the broccoli and veal dish, though the veal is the best anywhere.
They also have dishes not on the menu.

Everthing and evryone was welcoming and the food was superb. The lobster ravioli is one of the best dishes I have ever had. Special place and we will return!

Our food was fantastic and waitstaff was good. The only negative was the rude host, but we saw that in a previous post. I would definitely go back!

This was my first time using open table.
I indicated it was my birthday. It was not celebrated.
It was not mentioned, and no cupcake.
It was embarrassing to mention it again.

Also, the idea of eating in the basement was weird.

The staff was very friendly. We had a large party and everyone enjoyed their meal. The Insalata Francesca was very fresh and delicious. I also had the Fettucine con Gamberi that was very tasty. My only complaint is that our waitress would disappear for large spans of time while we waited for additional silverware or plates. We would eventually ask other wait staff for the items that we lacked and they happily provided them.

We met an old friend for wine and dinner. The restaurant was not busy and we were seated immediately. Service was attentive and the wait for our meal was appropriate. The food was excellent and enjoyable. Cannolis made at the table for desert were delicious. The wine selection was limited but adequate. Valet parking was helpful in the very busy Hanover street area.

I've been coming to Villa Francesca for many years now. Always loved it. Still do. Delicious food. Friendly staff. My favorite restaurant in the North End!

to be fair food was great, my server was wonderful but the maître d’ was very rude, he was rude to patrons in line in front of me and rude to me and embarrassed me in front of my friends, so just for that I would never return to the restaurant. Experience shouldn’t be like that and there too many nice restaurants in the north end To subject yourself to management like that.

Outstanding food and service

Great place to experience the Italian North End Cuisine! Tirimisu was excellent! Atmosphere authentic and has been a favorite place for special occasions in the North End of Boston for many years!

VF was fabulous! The food was exceptional, the waitress was very attentive without being annoying, the prices were great, and other than one guest that felt the need to lecture his female companion on all her flaws, the atmosphere was pleasant. If you’re in the north end and want a great, authentic Italian meal, give them a try!

We had a 6:15 pm reservation. We arrived about 5 minutes prior to our reservation. When the host greeted us, he told us to wait inside or outside for our table to be ready. There was no sense of our table being ready anytime soon and the host didn't seem to care that we had to wait. There were a lot of people outside waiting. We waited inside and when we saw two seats open up at the bar we grabbed them. We can't say how long the wait would have been since we grabbed the seats at the bar. We had concert plans and assumed that a 6:15 pm reservation meant that we would be seated at 6:15 pm. The food was OK and the service was OK as well. The bar staff was doing there best to make drinks and serve food to the people at the bar. There are way too many other great restaurants in the North End. We won't be back

The food was delicious, but the service was terrible. The wait is long even when you have a reservation. Water not refilled, dessert with no silverware(we had to ask for it). You are one more number in this restaurant. Turn over the table is most important for them. I will not come back.

Villa Francesca is always a positive experience. Great Italian food, nice ambiance, and excellent service. You might even get a singing waiter. Five stars!

Don't rely on your Open Table reservation slot. This place runs 30 to 45 minutes behind the reservations and the service is extremely unfriendly. I inquired about the wait time to the male hostess and he was extremely condescending and rude. We only came to this place as a last resort because it was a weekend and we didn't plan in advance. The food is sub par and the prices are not reflective of the quality. Save your money - go around the corner to the myriad of other Italian restaurants that have better food and service for the same price. I would never come back to this place.

I would rate this restaurant a "C". It is not great but not bad either. We had an 8:30 reservation, finally seated around 9:20. They work hard here to try and accommodate everyone, which is the main issue I saw that night. Over promise and under deliver. They take too many reservations and/or walk ins and try to accommodate everyone and end up falling short on the whole experience. The chicken parm was good, the pasta dishes are ok, and one of us had the Sole and it was served cold. After waiting so long for everything, we did not complain. We were never offered bread, had to ask the for the bottle of sparkling water we had ordered. Service overall was minimal. Probably the best thing this restaurant has going for it is LOCATION and it is charming looking. If you truly want a great meal I would skip.

We had a reservation for 8:15 through open table and were not seated until 9:00. The whole reason for using open table is to avoid this kind of situation and the restaurant did a terrible job of handling the customers that were forced to wait on the sidewalk outside of the restaurant for 45 minutes to an hour. If the food had been spectacular I could understand, but it was not. The Calamari was overcooked and tough . The restaurant boasts the best Calamari in Boston. Granted the sauce was very nice.

As part of a celebratory weekend we booked a reservation at this restaurant. I don't know why, as the host didn't really care whether you had a reservation or not. We arrived on time and were told we would be called when the table was ready. After inquiries at fifteen and thirty minutes after our reservation time, we were told our table was almost ready. Interestingly, several tables both large and small, were seated in the meantime and I saw that they had later reservations than we did. One table didn't even have reservations. The host was poorly organized and not very bright as he kept referring to me by another name even after I corrected him several times. Sadly the host also doesn't understand the first thing about hospitality. If you can't seat someone within a reasonable time frame, it is customary to offer them a cocktail or appetizer while they wait. After 45 minutes we were finally seated at a table in the basement. Things did not improve as the service and food were solidly mediocre. I do not recommend this restaurant for any occasion.

I’m almost 60 years old...I’ve spent the past 38 years traveling around the world, I’ve dined at the most exalted and the poorest places imaginable...I’ve NEVER had a worse experience than Villa Whatever. Had a 7pm reservation for my family...arrived at 7:07 pm. Incredibly rude, arrogant (for what reason, I’m not sure) ‘host’ told me, verbatim, ‘you go wait outside with the others, 45 minutes minimum, you are late!’ When I tried to speak with this ‘host’ he ACTUALLY waved me off with his hand. Unbelievable, front man for a cheesy, over-priced red sauce slophouse...STAY AWAY, TOTAL TOURIST TRAP.

Felt very rushed by the waiter. Not a place to go and enjoy a leisurely meal. Clearly just wanted to turn tables as quickly as possible.

Although we had a group of 10, we were disappointed with the server and service
We were rushed, shorted on bread and general table service requests , which I attribute to the young server , Alex, not the management. It had been awhile since eating there, menu was limited and food was average . Staff did not seem to care.

Fantastic meal and experience. My children and I celebrated my 80th birthday, my sons 56, my son in Law’s 69 and my daughter in laws 50. We live in Seattle, Phoenix, and New York to celebrate 10 days in Boston and the cape. Celebrating our last night together at this restaurant and it was a perfect finale to such a great time together.

Great restaurant, good food
best part was our waiter, Brian !!! he was a gem

Only issue was we made reservations for 730 didn’t get seated until 845 that’s a big issue for me may not go back because of it.

Our waiter had no personality, mumbled through off menu items. He did not even ask what kind of pasta we wanted with our dinners!