urban an american grill

4.2
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310 Reviews
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$30 and under
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American
Urban, an American Grill, is located in the Westin at the Domain and serves a comforting menu highlighting local ingredients. Inspired by the flavors and spirits of Texas, our cuisine changes with the seasons but always includes favorites like Chef's signature meatloaf, crispy brussels sprouts , and our delicious wood fired pizzas. Our hand cut steaks are sourced locally from Cameron, Texas and include a delicious Filet Mignon, as well as a 14 oz. NY strip steak with all the fixings. In addition to our welcoming dining room, guests can experience our friendly service and outstanding value in our private wine room, our expansive private dining room, or outside on either of our two patios.....Join us for Comfort Food, reinvented.
What 310 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
3.9
food
4.2
service
4.2
ambience
3.6
value
Noise · Quiet
86% of people would recommend it to a friend
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J
vipJohnlovestoeatgoodfood
Austin
30 reviews
Dined on February 29, 2020
Overall5food5service5ambience5

Absolutely delicious food. . We thoroughly enjoyed the beet salad, the tenderloin dish, and the bananas foster dessert.
JaJa was a great server. Enjoyed speaking with the female chef who’s name I can’t recall.

Had not been to Urban in quite a while, as so many places to eat in the Domain now, but so glad we came back. We will definitely return.

OT
OpenTable Diner
1 review
Dined on February 14, 2020
Overall4food5service4ambience4

Food was amazing, gets pricy quick though. Well worth it though for special occasions.

S
Stan
Austin
1 review
Dined on February 14, 2020
Overall2food2service3ambience3

Valentines...poor menu. Had the short ribs (actually short rib) very small portion that wasn’t seasoned and overcooked. Appetizer was even smaller and ok at best. Dessert was good.

Waiter was inexperienced and said “my pleasure” to everything instead of bringing his own customer service into play. He knew very little about the menu, the drinks, or anything. Nice guy that seemed severely undertrained considering all the options at the Domain.

Had room service the next morning and spent 70 bucks for 2 eggs, bacon, and a bowl of oatmeal that was horrible.

Won’t go back, restaurant that seemingly is surviving by being in the hotel but lacks any character.

urban an american grill
Responded on February 17, 2020

Thank you for the feedback Stan. I am so sorry to hear of your poor experience and will be reviewing this with our team. We look to excel in all expectations for our guests, especially during holidays. We appreciate the honest review and hope you do give us another chance to show our true service and quality standards.

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OT
OpenTable Diner
San Francisco
1 review
Dined on February 14, 2020
Overall1food1service4ambience4

They had a very limited and very very overpriced menu for Valentine’s Day. Food was average at best pricing was off the charts.

urban an american grill
Responded on February 17, 2020

Thank you for the review, we will be reviewing with our team and make sure to excel in customer expectations in the future! We appreciate the feedback.

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p
phase731
Baltimore
6 reviews
Dined on February 14, 2020
Overall5food5service5ambience5

This restaurant was outstanding. From the waitress to the staff, and many thanks to the Chef as well as the cooks. The chef introduced himself and spoke about our Valentine Day food menu, and also served us our food. The food was great. I will definitely be back for another meal. Thank You.

JP
JanP
San Francisco
1 review
Dined on February 7, 2020
Overall5food5service5ambience5

After a week of meetings and business meals I decided to just eat dinner at the hotel. BEST meal I’ve had in quite a while. Started with the roasted beet salad and thoroughly enjoyed the beef tenderloin. It was cooked to perfection and melt in your mouth tender. Will definitely be stopping by next time I’m in town!

urban an american grill
Responded on February 10, 2020

Thank you for the 5 star review Jan! We are so glad you enjoyed your meal with us and are very excited to welcome you back again in the future!

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MD
vipMichelleD
Tallahassee
4 reviews
Dined on February 1, 2020
Overall4food4service2ambience4

The service was VERY slow, even though there were only 3 tables with 2 servers.

urban an american grill
Responded on February 7, 2020

Michelle, I want to personally extend my sincerest apologies for the slow service, that is not our standard and we will be sharing your concern to our staff in hopes to prevent this from occurring in the future. We really hope you will give us another opportunity to show the kind of service we strive for! Thank you

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D
vipDexterzoesmom
Austin
7 reviews
Dined on December 25, 2019
Overall5food4service5ambience5

Christmas buffet. It was good but chicken was dry and needed some fruit on the buffet. Brussel sprouts were amazing as were mashed potatoes. Variety of dessert. It was quiet and easy to enjoy ourselves and talk

OT
OpenTable Diner
San Diego
1 review
Dined on December 25, 2019
Overall5food5service5ambience5

Fantastic food, especially the brussel sprouts!

J
Jules
1 review
Dined on December 25, 2019
Overall3food4service4ambience4

Yes but not for this occasion, Christmas lunch. Thought it was overpriced at $56. And also told it would be brunch but there were no breakfast items. And desserts were only so-so.

MV
MarcosV
1 review
Dined on December 6, 2019
Overall5food4service4ambience5

The experience was great. I went for a birthday with family and was not disappointed. The only negative comment I could make was my scallops were slightly over seasoned, but other then that they were cooked beautifully.

OT
OpenTable Diner
Houston
3 reviews
Dined on November 28, 2019
Overall3food2service3ambience5

Go every yr for Thanksgiving cause I love the meal and experience, this yr I should have just went to Lubys cafeteria.

urban an american grill
Responded on December 8, 2019

We are so sorry to hear of the unsatisfactory experience this year. Please know we strive to make sure each holiday event is as great as possible and look forward to improving on these issues moving forward. We truly appreciate the feedback and hope you will come back again!

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a
austinjvmom
Austin
4 reviews
Dined on November 28, 2019
Overall4food3service4ambience3

The buffet was set up a little backwards, as the desserts and salad were placed together at the end of the buffet. I usually think of salad as a first course. They also could have used a appetizer section with cheeses and snacks. The stuffing was very gummy in texture and not good, however, the turkey and ham was awesome! I missed out of traditional sweet potatoes. The sweet potato wedges get like something I could get with a burger. The service was great until the waitress was explaining what desserts I had on my plate and actually touched my plate with her bare fingers. Flu is rampant and this seemed odd. All in all, we had a nice time, but I probably wouldn’t go back to this place for Thanksgiving again.

urban an american grill
Responded on December 8, 2019

Thank you so much for the review! We do apologize for the issue of touching the plate, that is not our standard at all and we do plan to bring these issues to our staff and chefs to better improve moving forward! We hope you give us another chance to show the quality and service we strive for! Thank you again

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LS
LSKN
Austin
6 reviews
Dined on November 28, 2019
Overall3food3service3ambience2

Went for the Thanksgiving buffet, because, honestly, no place else had open reservations. Now we know why. The turkey looked like it was from a breast loaf, total dry. Ham was OK. Sides were not great and not very hot. Dessert was terrible. Cake slices tasted like chemicals, not fresh at all. Berry crisp not served with whipped cream. Price was high given the quality.

urban an american grill
Responded on December 8, 2019

We are so sorry to hear of this sub-par experience you had with us. We truly want each guest to have a great time when enjoying the holiday meals with us! We will be sharing this with our management and chefs to better improve on future dining experiences. Thank you for sharing!

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ML
MarkL
1 review
Dined on November 28, 2019
Overall4food4service5ambience5

The food was delicious but it was barely warm, not hot. Fantastic service, lovely woman! Beautiful place.

urban an american grill
Responded on December 8, 2019

Thank you for taking the time for this review! We appreciate your feedback and look forward to improving on our quality and service moving forward! We do hope to see you again!

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JW
JoshuaW
Austin
1 review
Dined on November 23, 2019
Overall5food5service5ambience5

Very good. Great for a business meeting or quiet dinner.

urban an american grill
Responded on December 8, 2019

Thank you so much for the 5 star review Joshua! We hope you return again soon!

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c
chris
San Antonio
3 reviews
Dined on October 13, 2019
Overall3food3service3ambience3

Went for mother's birthday brunch, very confusing with hostess and wait staff. Our reservation was at 11am for brunch, apparently the breakfast buffet shuts down and brunch begins. Different prices and format. I feel the staff isnt properly trained and so the transition for format to format is confusing. Overall this was pleasant. Loved this place for mother's day and will think twice before coming back.

JN
JanetN
Little Rock
1 review
Dined on October 4, 2019
Overall5food4service5ambience5

Very nice music can be heard from bar area, but it wasn't overwhelming. We really dislike restaurants where you have to yell across the table to be heard. Not a huge variety of food, but food was fairly good with substantial portions. Our server was very attentive.

KS
vipKimberlyS
Austin
9 reviews
Dined on September 14, 2019
Overall5food5service5ambience5

My family and I were trying out the new brunch. Sat in the bar with Luke. The food was great and Luke took fantastic care of us. Will definitely be back for both.

OT
OpenTable Diner
Austin
2 reviews
Dined on July 13, 2019
Overall4food4service5ambience3

Picked based on location and timing. Little to no traffic, so worried that there was so little activity, but pleasantly surprised by the meal. Excellent service and you have to try the Brussel sprouts!

urban an american grill
Responded on August 8, 2019

Thank you so much for the 4 star review! Were so glad you enjoyed your experience with us! Check in on yelp next time you come and enjoy a free Brussels sprouts appetizer on us!

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F
vipFrambois
New York Area
148 reviews
Dined on June 3, 2019
Overall2food2service2ambience2

The food and service were fair. Nothing special. Same with atmosphere. Will not be returning as there are much better restaurants in The Domain.

urban an american grill
Responded on June 5, 2019

Thank you for the review! We do hope you can try us out again and have the opportunity to show you a great experience! We appreciate the feedback!

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TL
ToniL
Austin
2 reviews
Dined on May 12, 2019
Overall5food5service5ambience5

We were very impressed with Urban, which we found as a result of using Open Table. For years we had celebrated special events (Thanksgiving, Easter, etc) at a private club, but for this Mother's Day we were looking for something different. We nearly waited to late, however, and at almost the last minute searched Open Table and found Urban. It was perfect! The setting was relatively quiet which made for good conversation, the food was remarkable---there was something for every taste, our server was helpful and on-the-ball. We will definitely be back, and next time it won't be for a special occasion.

urban an american grill
Responded on May 18, 2019

Thank you for the amazing 5 star review! We are so happy you joined us and enjoyed this special holiday at Urban an American Grill! I will make sure to share your positive feedback with our team and do hope we see you again soon!

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KW
vipKenW
Austin
26 reviews
Dined on May 12, 2019
Overall4food3service2ambience5

Usually really great - they seemed overwhelmed at Mother’s Day. The buffet was good. The live music was outstanding!!

urban an american grill
Responded on May 13, 2019

Thank you so much for the review! We do hope you enjoyed your holiday with us overall and will make sure to share your feedback with our team!

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SH
SashaH
Austin
5 reviews
Dined on May 12, 2019
Overall5food5service5ambience5

I had a best Mother's Day Brunch at urban. The food was excellent and our server was very attentive.

urban an american grill
Responded on May 18, 2019

We are so glad you enjoyed yourself at Urban an American Grill! We hope we helped to make this holiday one to remember! See you back soon!

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SY
StretchY
1 review
Dined on May 12, 2019
Overall5food5service5ambience5

Went for Mothers Day brunch, they easily accommodated 9 of us. The food and service was fantastic. This is not our first time there and certainly will not be our last either.

urban an american grill
Responded on May 18, 2019

Thank you so much for the 5 star review! We are so happy you enjoyed yourselves for this special holiday and hope to see you back soon!

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TP
TamiP
Minneapolis
2 reviews
Dined on April 21, 2019
Overall3food3service4ambience3

Very average Easter brunch buffet. Nothing special.

urban an american grill
Responded on May 7, 2019

Thank you for your review! We will make sure to share your feedback with our staff as we want to ensure a special day for you and your family!

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OT
OpenTable Diner
Denver
3 reviews
Dined on February 27, 2019
Overall5food5service5ambience5

Lovely meal and great service!

urban an american grill
Responded on March 4, 2019

Thank you for the wonderful 5 star review of Urban an American Grill! We can’t wait for you to come back and join us again!

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OT
vipOpenTable Diner
Austin
109 reviews
Dined on December 31, 2018
Overall5food5service5ambience4

The butternut squash soup was so tasty I considered asking for a bowl to take home. My salmon was tasty and my partner enjoyed her steak. It was an accidental pick, I had forgotten we had come to brunch here before which was clearly unmemorable, but glad for the error because the food was delightful. Also, as an aside, the bread was a lovely surprise...I dont know whether it was the butter or bread itself, but a nicely balanced bite of crunchy outside, soft inside, butter and subtle sweet note. Awesome bite. We will go back.

urban an american grill
Responded on January 3, 2019

Thank you for the wonderful 5 star review! We love to hear that you enjoyed our specials for the New Years! Looking forward to you joining us again this year!

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O
Oopsa
Houston
7 reviews
Dined on December 30, 2018
Overall5food5service4ambience5

It was a very positive experience, part of Westin hotel, beautiful atmosphere. We had the Sunday brunch and the selection was quite good. Highly recommend the shrimp shuimai.

urban an american grill
Responded on January 3, 2019

Thank you for the wonderful 5 star review! We love to hear that you enjoyed our brunch and featured items! Looking forward to you joining us again this year!

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D
vipDavid
San Francisco
9 reviews
Dined on November 22, 2018
Overall5food5service4ambience4

Thanksgiving dinner was excellent.

urban an american grill
Responded on December 18, 2018

Thank you so much for the stellar 5 star review! We look forward to having you visit again in the future!

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OT
OpenTable Diner
Austin
3 reviews
Dined on November 22, 2018
Overall5food5service5ambience5

We went here for our Friends-giving, and had the 4 course meal they were offering. Everything was delicious!!

urban an american grill
Responded on December 18, 2018

Thank you so much for the fabulous 5 star review! We are so glad you enjoyed your holiday with us! Hope to see you back for more!

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HH
HaroldH
1 review
Dined on November 22, 2018
Overall4food4service4ambience4

We single friends have had our holiday meals here for two years. Obviously, we like it, and since it has a mainly transient clientele, it's not hard to get reservations.

GC
GlenC
1 review
Dined on November 22, 2018
Overall2food2service4ambience3

Very disappointed with the Thanksgiving meal. The Turkey was good and flavorful, but the sides were very lacking. There was no Thanksgiving staples like mashed potatoes & gravy, butternut squash, real stuffing etc.., The supposed stuffing they gave you were croutons slightly moistened only by the turkey...dry and not good. The price per value ratio was horrible...$150 with tip for two people for a really disappointing Thanksgiving dinner.

urban an american grill
Responded on December 18, 2018

I am so sorry to hear of the experience you had for Thanksgiving. I will make sure to personally review and share your feedback with our team to improve on future holidays. We hope you do join us again so that we can make this experience a better one in the future!

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SW
vipSuzyW
Austin
2 reviews
Dined on November 15, 2018
Overall5food5service5ambience5

Nice, quiet restaurant with wonderful food! The filet is so tender you can cut it with a fork. Friendly staff and excellent service. Keep in mind special occasion Easter and Mother’s Day brunch are fantastic!

urban an american grill
Responded on December 18, 2018

We appreciate the 5 star review!! We do hope you can join us again soon for some of our future holiday events as well!

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LM
LolaM
New England
7 reviews
Dined on October 7, 2018
Overall5food5service5ambience5

We spent several days at the Westin for my daughter’s wedding weekend and ate breakfast each day at urban. The brunch was great; there was a buffet that included made to order items from the kitchen. When we visited on Sunday and told the hostess it was the wedding day, she seated us in a private room and brought complimentary mimosas for the bridal party. They also had a talented musician playing for Sunday brunch. We appreciated the fantastic service and good food.

urban an american grill
Responded on December 18, 2018

Thank you so much for the wonderful review! We do appreciate the kind words and are glad we could help make this special occasion extra memorable for you! We hope you do join us again soon!

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NB
NicholeB
1 review
Dined on July 14, 2018
Overall4food4service5ambience4

They don't do anything special for birthdays however the staff and cook came up with a very nice surprise for me and it was delicious.

urban an american grill
Responded on December 18, 2018

We are so glad to have serviced you on this special occasion! Thank you so much for the review!

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JG
vipJohnG
Austin
8 reviews
Dined on June 10, 2018
Overall5food5service5ambience5

We came for Sunday brunch. It was amazing! The cost was only $19 per person but included Starbucks coffee and juice. It also included made to order omelets, waffles, and pancakes (all of which were good). Plus, you get an outstanding breakfast buffet of bacon, eggs, yogurt, oatmeal, grits, and a bunch of other things. Everything I had was good. We can't wait to go back again. And, on top of that, they had live music. Great place!!

KA
KellyA
Denver
2 reviews
Dined on June 10, 2018
Overall5food5service5ambience5

Great food with the most friendly staff. Our waitress was very attentive and so sweet!

M
vipMarine782
Austin
200 reviews
Dined on May 13, 2018
Overall4food4service4ambience4

Enjoyed Mother's Day brunch with 3 of our adult kids. The buffet was tremendous with a great selection of seafood, ham, beef, omelets, etc. Food was outstanding, including some tasty desserts. Our server was very attentive. Although it is a hotel restaurant, it is a good place to eat whether you are staying at the hotel or just shopping at the Domain.

KW
KathyW
Austin
2 reviews
Dined on May 13, 2018
Overall2food2service5ambience5

Not a fan. Salmon was raw and for the Mother’s Day buffet the choices were so limited. They had plenty of meat and fish choices but other than a salad if greens there were no other vegetable choices. Nothing but breakfast potatoes for a side. No rice or pasta or another kind of potato. For $35 per person it was very disappointing.

FAQs

urban an american grill offers takeout which you can order by calling the restaurant at (512) 490-1511.

urban an american grill is rated 4.2 stars by 310 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.