urban an american grill
Absolutely delicious food. . We thoroughly enjoyed the beet salad, the tenderloin dish, and the bananas foster dessert.
JaJa was a great server. Enjoyed speaking with the female chef who’s name I can’t recall.
Had not been to Urban in quite a while, as so many places to eat in the Domain now, but so glad we came back. We will definitely return.
Food was amazing, gets pricy quick though. Well worth it though for special occasions.
Valentines...poor menu. Had the short ribs (actually short rib) very small portion that wasn’t seasoned and overcooked. Appetizer was even smaller and ok at best. Dessert was good.
Waiter was inexperienced and said “my pleasure” to everything instead of bringing his own customer service into play. He knew very little about the menu, the drinks, or anything. Nice guy that seemed severely undertrained considering all the options at the Domain.
Had room service the next morning and spent 70 bucks for 2 eggs, bacon, and a bowl of oatmeal that was horrible.
Won’t go back, restaurant that seemingly is surviving by being in the hotel but lacks any character.
Thank you for the feedback Stan. I am so sorry to hear of your poor experience and will be reviewing this with our team. We look to excel in all expectations for our guests, especially during holidays. We appreciate the honest review and hope you do give us another chance to show our true service and quality standards.
They had a very limited and very very overpriced menu for Valentine’s Day. Food was average at best pricing was off the charts.
Thank you for the review, we will be reviewing with our team and make sure to excel in customer expectations in the future! We appreciate the feedback.
This restaurant was outstanding. From the waitress to the staff, and many thanks to the Chef as well as the cooks. The chef introduced himself and spoke about our Valentine Day food menu, and also served us our food. The food was great. I will definitely be back for another meal. Thank You.
After a week of meetings and business meals I decided to just eat dinner at the hotel. BEST meal I’ve had in quite a while. Started with the roasted beet salad and thoroughly enjoyed the beef tenderloin. It was cooked to perfection and melt in your mouth tender. Will definitely be stopping by next time I’m in town!
Thank you for the 5 star review Jan! We are so glad you enjoyed your meal with us and are very excited to welcome you back again in the future!
The service was VERY slow, even though there were only 3 tables with 2 servers.
Michelle, I want to personally extend my sincerest apologies for the slow service, that is not our standard and we will be sharing your concern to our staff in hopes to prevent this from occurring in the future. We really hope you will give us another opportunity to show the kind of service we strive for! Thank you
Christmas buffet. It was good but chicken was dry and needed some fruit on the buffet. Brussel sprouts were amazing as were mashed potatoes. Variety of dessert. It was quiet and easy to enjoy ourselves and talk
Fantastic food, especially the brussel sprouts!
Yes but not for this occasion, Christmas lunch. Thought it was overpriced at $56. And also told it would be brunch but there were no breakfast items. And desserts were only so-so.
The experience was great. I went for a birthday with family and was not disappointed. The only negative comment I could make was my scallops were slightly over seasoned, but other then that they were cooked beautifully.
Go every yr for Thanksgiving cause I love the meal and experience, this yr I should have just went to Lubys cafeteria.
We are so sorry to hear of the unsatisfactory experience this year. Please know we strive to make sure each holiday event is as great as possible and look forward to improving on these issues moving forward. We truly appreciate the feedback and hope you will come back again!
The buffet was set up a little backwards, as the desserts and salad were placed together at the end of the buffet. I usually think of salad as a first course. They also could have used a appetizer section with cheeses and snacks. The stuffing was very gummy in texture and not good, however, the turkey and ham was awesome! I missed out of traditional sweet potatoes. The sweet potato wedges get like something I could get with a burger. The service was great until the waitress was explaining what desserts I had on my plate and actually touched my plate with her bare fingers. Flu is rampant and this seemed odd. All in all, we had a nice time, but I probably wouldn’t go back to this place for Thanksgiving again.
Thank you so much for the review! We do apologize for the issue of touching the plate, that is not our standard at all and we do plan to bring these issues to our staff and chefs to better improve moving forward! We hope you give us another chance to show the quality and service we strive for! Thank you again
Went for the Thanksgiving buffet, because, honestly, no place else had open reservations. Now we know why. The turkey looked like it was from a breast loaf, total dry. Ham was OK. Sides were not great and not very hot. Dessert was terrible. Cake slices tasted like chemicals, not fresh at all. Berry crisp not served with whipped cream. Price was high given the quality.
We are so sorry to hear of this sub-par experience you had with us. We truly want each guest to have a great time when enjoying the holiday meals with us! We will be sharing this with our management and chefs to better improve on future dining experiences. Thank you for sharing!
The food was delicious but it was barely warm, not hot. Fantastic service, lovely woman! Beautiful place.
Thank you for taking the time for this review! We appreciate your feedback and look forward to improving on our quality and service moving forward! We do hope to see you again!
Very good. Great for a business meeting or quiet dinner.
Thank you so much for the 5 star review Joshua! We hope you return again soon!
Went for mother's birthday brunch, very confusing with hostess and wait staff. Our reservation was at 11am for brunch, apparently the breakfast buffet shuts down and brunch begins. Different prices and format. I feel the staff isnt properly trained and so the transition for format to format is confusing. Overall this was pleasant. Loved this place for mother's day and will think twice before coming back.
Very nice music can be heard from bar area, but it wasn't overwhelming. We really dislike restaurants where you have to yell across the table to be heard. Not a huge variety of food, but food was fairly good with substantial portions. Our server was very attentive.
My family and I were trying out the new brunch. Sat in the bar with Luke. The food was great and Luke took fantastic care of us. Will definitely be back for both.
Picked based on location and timing. Little to no traffic, so worried that there was so little activity, but pleasantly surprised by the meal. Excellent service and you have to try the Brussel sprouts!
Thank you so much for the 4 star review! Were so glad you enjoyed your experience with us! Check in on yelp next time you come and enjoy a free Brussels sprouts appetizer on us!
The food and service were fair. Nothing special. Same with atmosphere. Will not be returning as there are much better restaurants in The Domain.
Thank you for the review! We do hope you can try us out again and have the opportunity to show you a great experience! We appreciate the feedback!
We were very impressed with Urban, which we found as a result of using Open Table. For years we had celebrated special events (Thanksgiving, Easter, etc) at a private club, but for this Mother's Day we were looking for something different. We nearly waited to late, however, and at almost the last minute searched Open Table and found Urban. It was perfect! The setting was relatively quiet which made for good conversation, the food was remarkable---there was something for every taste, our server was helpful and on-the-ball. We will definitely be back, and next time it won't be for a special occasion.
Thank you for the amazing 5 star review! We are so happy you joined us and enjoyed this special holiday at Urban an American Grill! I will make sure to share your positive feedback with our team and do hope we see you again soon!
Usually really great - they seemed overwhelmed at Mother’s Day. The buffet was good. The live music was outstanding!!
Thank you so much for the review! We do hope you enjoyed your holiday with us overall and will make sure to share your feedback with our team!
I had a best Mother's Day Brunch at urban. The food was excellent and our server was very attentive.
We are so glad you enjoyed yourself at Urban an American Grill! We hope we helped to make this holiday one to remember! See you back soon!
Went for Mothers Day brunch, they easily accommodated 9 of us. The food and service was fantastic. This is not our first time there and certainly will not be our last either.
Thank you so much for the 5 star review! We are so happy you enjoyed yourselves for this special holiday and hope to see you back soon!
Very average Easter brunch buffet. Nothing special.
Thank you for your review! We will make sure to share your feedback with our staff as we want to ensure a special day for you and your family!
Lovely meal and great service!
Thank you for the wonderful 5 star review of Urban an American Grill! We can’t wait for you to come back and join us again!
The butternut squash soup was so tasty I considered asking for a bowl to take home. My salmon was tasty and my partner enjoyed her steak. It was an accidental pick, I had forgotten we had come to brunch here before which was clearly unmemorable, but glad for the error because the food was delightful. Also, as an aside, the bread was a lovely surprise...I dont know whether it was the butter or bread itself, but a nicely balanced bite of crunchy outside, soft inside, butter and subtle sweet note. Awesome bite. We will go back.
Thank you for the wonderful 5 star review! We love to hear that you enjoyed our specials for the New Years! Looking forward to you joining us again this year!
It was a very positive experience, part of Westin hotel, beautiful atmosphere. We had the Sunday brunch and the selection was quite good. Highly recommend the shrimp shuimai.
Thank you for the wonderful 5 star review! We love to hear that you enjoyed our brunch and featured items! Looking forward to you joining us again this year!
Thanksgiving dinner was excellent.
Thank you so much for the stellar 5 star review! We look forward to having you visit again in the future!
We went here for our Friends-giving, and had the 4 course meal they were offering. Everything was delicious!!
Thank you so much for the fabulous 5 star review! We are so glad you enjoyed your holiday with us! Hope to see you back for more!
We single friends have had our holiday meals here for two years. Obviously, we like it, and since it has a mainly transient clientele, it's not hard to get reservations.
Very disappointed with the Thanksgiving meal. The Turkey was good and flavorful, but the sides were very lacking. There was no Thanksgiving staples like mashed potatoes & gravy, butternut squash, real stuffing etc.., The supposed stuffing they gave you were croutons slightly moistened only by the turkey...dry and not good. The price per value ratio was horrible...$150 with tip for two people for a really disappointing Thanksgiving dinner.
I am so sorry to hear of the experience you had for Thanksgiving. I will make sure to personally review and share your feedback with our team to improve on future holidays. We hope you do join us again so that we can make this experience a better one in the future!
Nice, quiet restaurant with wonderful food! The filet is so tender you can cut it with a fork. Friendly staff and excellent service. Keep in mind special occasion Easter and Mother’s Day brunch are fantastic!
We appreciate the 5 star review!! We do hope you can join us again soon for some of our future holiday events as well!
We spent several days at the Westin for my daughter’s wedding weekend and ate breakfast each day at urban. The brunch was great; there was a buffet that included made to order items from the kitchen. When we visited on Sunday and told the hostess it was the wedding day, she seated us in a private room and brought complimentary mimosas for the bridal party. They also had a talented musician playing for Sunday brunch. We appreciated the fantastic service and good food.
Thank you so much for the wonderful review! We do appreciate the kind words and are glad we could help make this special occasion extra memorable for you! We hope you do join us again soon!
They don't do anything special for birthdays however the staff and cook came up with a very nice surprise for me and it was delicious.
We are so glad to have serviced you on this special occasion! Thank you so much for the review!
We came for Sunday brunch. It was amazing! The cost was only $19 per person but included Starbucks coffee and juice. It also included made to order omelets, waffles, and pancakes (all of which were good). Plus, you get an outstanding breakfast buffet of bacon, eggs, yogurt, oatmeal, grits, and a bunch of other things. Everything I had was good. We can't wait to go back again. And, on top of that, they had live music. Great place!!
Great food with the most friendly staff. Our waitress was very attentive and so sweet!
Enjoyed Mother's Day brunch with 3 of our adult kids. The buffet was tremendous with a great selection of seafood, ham, beef, omelets, etc. Food was outstanding, including some tasty desserts. Our server was very attentive. Although it is a hotel restaurant, it is a good place to eat whether you are staying at the hotel or just shopping at the Domain.
Not a fan. Salmon was raw and for the Mother’s Day buffet the choices were so limited. They had plenty of meat and fish choices but other than a salad if greens there were no other vegetable choices. Nothing but breakfast potatoes for a side. No rice or pasta or another kind of potato. For $35 per person it was very disappointing.
urban an american grill offers takeout which you can order by calling the restaurant at (512) 490-1511.
urban an american grill is rated 4.2 stars by 310 OpenTable diners.
You can book this restaurant by choosing the date, time and party size.