Top of the Mark

Top of the Mark reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Alvin

   San Francisco10 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice experience Had champagne and caviar Fhjghhguj ighkhjj hi
   

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2. A

   Ann VIP

   Phoenix1 review

   4.0

   Dined on April 10, 2025

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 5

   Poor service for a famous and fairly high priced restaurant that serves appetizers.
   

   Top of the MarkResponded on April 14, 2025

   Hello, I apologize that your service experience wasn't up to par; though, hopefully the other elements of your time with us were enjoyable. I invite you to return anytime, and I will make it right. Just ask for me by name. Thank you, - Clayton (MGMT)
   

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3. D

   David

   San Francisco2 reviews

   5.0

   Dined on March 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a nice evening made reservations which is important as we did not wait at all to be seated and it was pretty busy . The small plates were filling and quick to the table after order. The views were amazing as advertised and the history incredible, Nice place to have a fun visit
   

   Top of the MarkResponded on April 2, 2025

   Hello David! Thank you for the stellar review! I agree 100% - though we specialize in shareables, the portions are plenty enough for a full dinner. Not to mention the all-you-can-eat views of the Bay and 99-years of hotel history! We hope to see you again soon, -Clayton (MGMT)
   

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4. L

   Lauren VIP

   Washington DC38 reviews

   5.0

   Dined on March 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely vibe, beautiful views & a great sunset evening - friendly staff, great drinks! Highly recommend!
   

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5. L

   Leavemealone

   San Francisco13 reviews

   3.0

   Dined on March 16, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   Visited on a Saturday for the music and appetizers. The music was great, but they placed a large party, talking (as they should), not interested in the music, closest to the entertainment, this made it distracting to hear the music. The appetizers, my choice, tuna tartare, spicy olives, spicy nuts, and tacos were subpar. The tuna was bland. The nuts were not spicy (possibly better if served warmed). The olives, good taste, possibly better if served warmed. The tacos were very good. Overall, it's not worth the value.
   

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6. K

   Kathryn VIP

   Orange County2 reviews

   5.0

   Dined on March 15, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The views were gorgeous and the service was exceptional.
   

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7. R

   Ralph

   Milwaukee4 reviews

   5.0

   Dined on March 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was an amazing experience. Having dinner there was a must! Our waiter was so kind. We celebrated my boyfriend’s birthday and they brought a special dessert with a candle. We will be back in our next trip to San Francisco. The views were amazing.
   

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8. J

   Jeff VIP

   Sacramento3 reviews

   4.0

   Dined on March 9, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food and service were very good. View was spectacular but space is old and tired. . .
   

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9. A

   Alisa

   Seattle2 reviews

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   The staff are very nice and give the best service.
   

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10. OT

    OpenTable Diner

    Salt Lake City6 reviews

    3.0

    Dined on March 8, 2025

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 4

    Provided details about a birthday and asked for a window seat. Wasn’t accommodated, service was slow and not attentive to us and celebrated a different table’s birthday with a candle in the dessert but neglected this in ours. This made my friend extremely disappointed as she thought the celebrations were for her then they walked right past. She left crying - thanks. Poor experience overall, not worth the elevated prices or the view imo.
    

    Top of the MarkResponded on March 9, 2025

    Hello, I am very sorry to hear that your experience fell short of the high standards synonymous with Top of the Mark. I will look into the situation to find out where/why missteps were made, in order to make this a teachable moment for the team. If you would allow us another chance to provide the personalized, detailed service for which we are well-renowned, I would love to host you as personal guests on an evening of your choice. Please don't hesitate to reach out - just ask for me! Thank you for your feedback, -Clayton (TOTM Manager)
    

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