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Tidepools - Grand Hyatt Kauai

4.6
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3260 Reviews
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$31 to $50
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Seafood
The most romantic setting on Kauai. For the ultimate in ambiance, delectable food and stellar service, Tidepools is the place. This quintessential Hawaiian setting has a backdrop of waterfalls with thatched roof bungalows that seemingly float above tropical lagoons. Savor contemporary Hawaiian style cuisine in this distinctive open-air setting. Diners rave about the exceptional service and fresh fish and steak options with a unique island flair including macadamia nut crusted mahimahi, grilled opah or a succulent steak. Salads feature greens grown at our hydroponic farm on site and the desserts are luscious. Don't miss this delightful experience.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
What 3260 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.7
service
4.8
ambience
4.1
value
Noise · Quiet
91% of people would recommend it to a friend
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suem
New York Area
2 reviews
Dined on March 15, 2020
Overall5food5service5ambience5

Lovely evening _ beautiful spot to celebrate our anniversary. Server was great and food delicious !

KH
KevinH
Las Vegas
1 review
Dined on March 15, 2020
Overall5food5service5ambience5

Excellent food, service and atmosphere. Well worth the price.

OT
OpenTable Diner
Cleveland
1 review
Dined on March 14, 2020
Overall2food1service4ambience5

Food was cold when served.

IJ
IsrealJ
1 review
Dined on March 14, 2020
Overall2food2service1ambience4

This visit was my first and also my 24th Wedding Anniversary. When the waiter arrived at the table, he never said anything or gave wishes at least to my wife regarding our 24th anniversary which I did mention in the special occasion block of the reservation. My wife order the filet mignon well done and recommended that they butterfly it to ensure it was cooked. I ordered the prime ribeye medium well. Her filet mignon came out rare and my ribeye was well done. The night was a disaster. We did have the waiter look at the filet to see for himself that it was rare. He did offer to remove that from the bill. I requested to have the bill brought and then he brought out a desert for our anniversary. Totally not the type of energy that I expected. First visit and last visit to Tidepools. Not worth the money for cheap service.

TJ
TracyJ
Los Angeles
2 reviews
Dined on March 12, 2020
Overall4food5service5ambience5

Delicious food. Setting was very nice. Enjoyed the koi fish.

OT
OpenTable Diner
1 review
Dined on March 11, 2020
Overall5food5service5ambience5

Food was so yummy and our server was great!!

RD
RogerD
Los Angeles
1 review
Dined on March 11, 2020
Overall5food5service5ambience5

Our waiter Les was outstanding ,he made our dining experience exceptional. Food and ambience could not have been better

VC
VickiC
New Orleans
4 reviews
Dined on March 10, 2020
Overall3food3service3ambience4

While the setting is very nice with many lovely tables overlooking lighted and active areas of the koi pond, our table was near a dark area with few fish and lots of scum bubbles. The food was way overpriced and not as good as one would expect for the around $50/entree prices. We were looking forward to an amazing and romantic dining experience but were disappointed.

SD
SharonD
Houston
1 review
Dined on March 10, 2020
Overall4food4service5ambience5

Great food and table next to the koi pond. Drinks were so-so. Service was excellent, attentive but not hovering.

RA
vipRitaAnn
Hawaii
3 reviews
Dined on March 10, 2020
Overall5food5service5ambience5

The new tempura lobster was delicious! The malasada dessert was just perfect.

OT
vipOpenTable Diner
Atlanta
51 reviews
Dined on March 8, 2020
Overall5food5service5ambience5

One of our favorite places on Kauai.Great food and atmosphere.

PM
PamM
San Joaquin
2 reviews
Dined on March 8, 2020
Overall5food5service5ambience5

Absolutely recommend....gorgeous atmosphere!! Staff was amazing and food was FABULOUS!!!

B
vipBeaujo
San Francisco
25 reviews
Dined on March 7, 2020
Overall3food4service3ambience4

We had reservations, checked in and apparently were forgotten. We had requested a table by the lagoon and were seated in the center of a room with what seemed like a spotlight on us. The lobster was very good or the evening would have been a disappointment especially given the prices.

NS
vipNoSnow
Vancouver
35 reviews
Dined on March 6, 2020
Overall3food3service2ambience4

Service got progressively worse as the night went on. For such an expensive place we would have expected better. Limited menu

KP
KoryP
1 review
Dined on March 5, 2020
Overall5food5service5ambience5

Amazing food, great people and service . Will be going be back.

M
vipMelroseman
Chicago
30 reviews
Dined on March 4, 2020
Overall5food5service4ambience5

Spectacular setting and excellent food. It is a bit pricey so it is not a place to go every day.

H
vipHealthyat50
Seattle
21 reviews
Dined on March 4, 2020
Overall5food5service5ambience5

Pleasantly surprised with the quality and value for a resort hotel. Our waiter, Les, went above and beyond quality service and made our first experience so memorable we came back the next night and requested him. We found that all the staff here were friendly and helpful. Only down side was I don’t prefer my lobster boiled so if I order again in future will ask them to broil it. The rib eye was the best we have had in years even at top steak houses.

JG
JuneG
Washington DC
7 reviews
Dined on March 3, 2020
Overall5food5service5ambience5

Our server was Marta and she was beyond outstanding. She helped create a memorable experience that will continue to bring us back year after year.

TC
ToddC
1 review
Dined on March 3, 2020
Overall5food5service5ambience5

Loved these fish, both on the plate and in the water

OT
vipOpenTable Diner
Dallas
14 reviews
Dined on March 2, 2020
Overall3food4service5ambience5

We enjoyed the evening-good was good but not great. Keoki’s seafood is much better.

RS
vipRamS
Baltimore
9 reviews
Dined on March 2, 2020
Overall4food4service5ambience5

Great Hawaiian food served in a great ambiance with excellent serive.

OT
OpenTable Diner
Jacksonville
1 review
Dined on March 1, 2020
Overall5food4service5ambience5

The ambiance was absolutely incredible with the upscale thatched roof bungalows over the koi ponds in the open air with glass panels in some areas to block the wind. There was even a white swan that lived in the ponds. Fusion island music played in the background, adding to the ambiance that I loved so much. The style was unique -with painted pottery and pretty silver ware. Our server was very good and seemed to truly love her job which always makes the experience extra enjoyable. Our table buzzer was wonderful and attentive as well. I started my meal with a cappuccino which was fantastic with perfectly foamed milk and sugar cubes on the side. I got stevia on the side with mine which is a rare find. The Thai coconut soup followed which was smooth with a touch of spice. The flavor of the ribeye was very good but over cooked. The broccolini was delicious and tender. Overall, it was a fantastic experience and I would return again and again if I could!

AH
AbbyH
1 review
Dined on March 1, 2020
Overall5food5service5ambience5

Lovely setting - super friendly waiter - yummy food. What's not to like?

MU
MaryU
Tahoe
1 review
Dined on March 1, 2020
Overall4food4service4ambience4

The service was good. I felt we were very close to the traffic in and out of our area so it was a bit distracting. My Caesar salad was very mediocre but the fish was excellent.

CC
CristaC
San Francisco
15 reviews
Dined on February 29, 2020
Overall4food5service4ambience5

Loved our meals. Service was good.

DP
DianeP
Seattle
7 reviews
Dined on February 27, 2020
Overall5food5service5ambience5

Such a lovely setting. We have dinner here every year when we visit Kauai. The food is amazing and the service is great. It’s a little spendy but so worth it.

JV
JohnV
New England
5 reviews
Dined on February 25, 2020
Overall5food5service5ambience5

Every dish was wonderful as was each part thereof. And, it was made all the more enjoyable by Les, our waiter. He didn't describe the ingredients in each menu item, he described what we would experience while eating it - much more important. Atmosphere was casually elegant and, Hawaiian.

J
Jawbreaker92
Phoenix
9 reviews
Dined on February 24, 2020
Overall5food4service5ambience5

Great place in Poipu. Food is very good (Beef/Fish/tofu- no poultry). Dinner reservation a must. The other option for walk ins is the bar- same food. Enjoy.

OT
OpenTable Diner
1 review
Dined on February 24, 2020
Overall5food5service5ambience5

Wonderful service. Close attention to our dietary requirements. All the dishes were exceptionally flavorful and well balanced. Desert was a huge and happy surprise.
And the venue is something very special.
Thanks for making my wife's birthday celebration so memorable.

DV
vipDouglasV
Calgary
1 review
Dined on February 23, 2020
Overall2food5service4ambience4

The food was excellent, but the whole experience was spoiled be given the worst table in the house. Despite having made a reservation several days earlier for two, we were shown to a table for four in a major traffic path. We asked about changing, and the hostess said it would be a 30-45 minute wait for another table. We foolishly accepted the table offered. The waiters, through no fault of their own, would jostle the table going by. It was not pleasant.

SR
SueR
Vancouver
5 reviews
Dined on February 22, 2020
Overall4food4service4ambience5

This seems to be a little hidden treasure of the Poipu area.
Good quality all around and while the setting has no ocean view, it is outstanding!
Well done, Hyatt.

OT
OpenTable Diner
Los Angeles
1 review
Dined on February 22, 2020
Overall5food5service5ambience5

Food and service both fantastic

SQ
vipSuzyQ
Los Angeles
22 reviews
Dined on February 22, 2020
Overall5food5service5ambience5

Beautiful setting, great food and the service was fantastic.

G
Gigima
Hawaii
2 reviews
Dined on February 21, 2020
Overall5food5service5ambience5

Food was amazing, service very my good and overall ambience beautiful

OT
vipOpenTable Diner
Dallas
2 reviews
Dined on February 20, 2020
Overall2food3service4ambience2

This was supposed to be a romantic dinner, but they sat us next to a loud group of 60 + people which ruined the ambience. Food was decent. Customer service was just ok

OT
vipOpenTable Diner
New York Area
1 review
Dined on February 19, 2020
Overall5food5service5ambience5

Birthday dinner on vacation in Hawaii. Beautiful atmosphere, delicious food excellent service!!! If you like immersive dining this is perfect. The view is amazing, you’re protected rain or shine and the koi swim right below you/next to you. Really feels like you’re out on the water. The macadamia crusted mahi mahi was as amazing, as was the prime rib and molten chocolate cake (which the server comp-ed for the birthday girl!). Obviously a very expensive dinner, but well worth it for the overall great experience.

OT
OpenTable Diner
1 review
Dined on February 19, 2020
Overall5food5service5ambience5

Great service! Wonderful food. Won’t regret

A
vipAwesome
Portland
30 reviews
Dined on February 19, 2020
Overall5food5service5ambience5

Very nice
We were at table 42
Awesome seating, meal, Doug
The best of everything
Mahalo
We will be back Sharon when we're on island

BH
BrentH
1 review
Dined on February 17, 2020
Overall5food5service5ambience5

The food was fantastic. Portion size was perfect. Exceptional views & location

OT
OpenTable Diner
Hawaii
3 reviews
Dined on February 17, 2020
Overall5food5service5ambience5

料理、雰囲気共に最高でした。
私の拙い英語でのやりとりにも笑顔で対処してくれて
気持ちの良い食事でした。
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FAQs

Tidepools - Grand Hyatt Kauai offers takeout which you can order by calling the restaurant at (808) 240-6456.

Tidepools - Grand Hyatt Kauai is rated 4.6 stars by 3260 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Tidepools - Grand Hyatt Kauai