Tidepools - Grand Hyatt Kauai

4.7
3540 Reviews
$31 to $50
Seafood
The most romantic setting on Kauai. For the ultimate in ambiance, delectable food and stellar service, Tidepools is the place. This quintessential Hawaiian setting has a backdrop of waterfalls with thatched roof bungalows that seemingly float above tropical lagoons. Savor contemporary Hawaiian style cuisine in this distinctive open-air setting. Diners rave about the exceptional service and fresh fish and steak options with a unique island flair including macadamia nut crusted mahimahi, grilled opah or a succulent steak. Salads feature greens grown at our hydroponic farm on site and the desserts are luscious. Don't miss this delightful experience.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 3540 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.6
food
4.7
service
4.9
ambience
4.3
value
Noise · Quiet
93% of people would recommend it to a friend
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B
vipBecky
Austin
35 reviews
Dined a day ago
Overall5food4service5ambience5

A truly beautiful venue.. Cocktails , wine and service were outstanding. My mani mahi-mahi was a bit overcooked although my wife's was perfect. Would highly recommend.

D
Dude
San Francisco
10 reviews
Dined a day ago
Overall4food3service4ambience5

Nice atmosphere, food was not as good as we remembered, waiter was great the Restraunt is understaffed, and our waiter had to help out in a large party.

LF
LeahF
1 review
Dined a day ago
Overall5food5service5ambience5

Amazing! We brought our kids, 8 and 10, and even they loved it! Expensive, but worth every penny. I had the mahi mahi, my husband the Hawaiian catch and the kids filet mignon and kids Mac and cheese. All perfectly cooked and worth the higher price tag. Our friendly and very knows server brought my chocolate loving son a molten cake with ice cream at the end as a surprise. The ambience and koi pond made the experience special for my kids too! Loved it!

NY
vipNYCtravelers
New York Area
36 reviews
Dined a day ago
Overall5food5service5ambience5

Great restaurant in Kauai

OT
OpenTable Diner
1 review
Dined 2 days ago
Overall5food4service5ambience5

My wife and I had a great dinner for her birthday. The staff as a whole was great and very attentive. Creating a great dining experience

OT
OpenTable Diner
Las Vegas
1 review
Dined 4 days ago
Overall5food5service5ambience5

This restaurant was beautiful and the food was extraordinary!! But what made this experience was our server. Les was accommodating and friendly. He helped sort out two picky kids and two pickier adults a meal that was delicious and beautiful!! The filet and Opah were outstanding and don’t leave out the lava cake.

OT
OpenTable Diner
Las Vegas
1 review
Dined 6 days ago
Overall5food5service5ambience5

First time here. The food was amazing. I had the Opah, very generous portion. My husband had the mixed seafood entree, also excellent. My kids enjoyed the keiki menu. Ambiance was great, koi pond right outside our table. Excellent service. We are going back later this week.

OT
vipOpenTable Diner
New York Area
2 reviews
Dined 7 days ago
Overall5food5service5ambience5

We enjoyed an amazing meal at Tidepools. We were seated by the window overlooking the Koi Pond. Mixed drinks were tasty-we enjoyed the gin martini and raspberry vodka lemonade. We started with the ribs and crab dynamite. Both were superb. Our children had the filet-and both commented it was the best they had ever had. My husband and I had the Hawaiian catch. Everything was excellent. We finished with the lava cake and donuts (zeppoles) with 3 dipping sauces. Our waiter Juan was the best-he was friendly and personable. It was definitely expensive but we felt like the food and experience was well worth it!

GS
GeneS
San Francisco
4 reviews
Dined on July 23, 2021
Overall5food5service5ambience5

Excellent cuisine, fantastic service. Robert was an amazing waiter. We had a great time and enjoyed the food immensely.

OT
OpenTable Diner
Hawaii
1 review
Dined on July 23, 2021
Overall5food5service5ambience5

A fabulous spot for top notch food, service and ambiance. The last 2 times I’ve dined there I been lucky to have Les as my server. He is friendly, knowledgeable, and an absolute pleasure. Drinks and food came out very quickly despite the restaurant being full. You can’t beat the view.

PS
PaulS
Hawaii
2 reviews
Dined on July 23, 2021
Overall5food5service5ambience5

Outstanding overall dining experience!

OT
OpenTable Diner
Los Angeles
1 review
Dined on July 23, 2021
Overall5food5service5ambience5

Beautiful surroundings… amazing food.. highly recommend!!

M
vipMark
New England
17 reviews
Dined on July 23, 2021
Overall5food5service5ambience5

Les was a fantastic server! The food was outstanding, I especially loved the forbidden rice! Excellent wine choices which are outstanding values on the island. It is a must for every visitor and a favorite of locals. Mahalo, Les. You brought a wonderful experience to the next level!

JG
JasonG
Vancouver
1 review
Dined on July 22, 2021
Overall4food5service4ambience4

I get what they’re trying to accomplish with this restaurant. The ambient uplighting paired nicely with the soft jazz and surrounding tiki torches creates the expected vibe of a fine dining experience at the luxurious Grand Hyatt Kauai. Unfortunately, the portions and the overall quality and impression that I got with this restaurant was not completely positive. I felt extremely ripped off upon exiting the restaurant, with slow service and the food being nothing special. I will not return.

LW
vipLisaW
Denver
1 review
Dined on July 22, 2021
Overall5food5service5ambience5

Great wait staff and excellent food. Especially fish!

J
Josh
Los Angeles
1 review
Dined on July 22, 2021
Overall5food5service5ambience5

Everything about this dinner exceeded our expectations, from the beautiful table location, to the quality of the drinks, to the presentation and taste of our meal. To top it off, our server, Les, was quite a character and made for a memorable experience.

OT
vipOpenTable Diner
Sacramento
8 reviews
Dined on July 22, 2021
Overall4food4service4ambience4

Nice place with new food. Our server was good

But a couple of problems

We checked in for our reservation and they forgot about us. I went to check is our table was ready yet— after waiting a while and was then told— oh your table is ready 😐

Please turn down the damn main light in the dining room. Ruins what is a beautiful setting

Food was fine— not outstanding. Drinks were meh compared to others in the neighborhood

OT
vipOpenTable Diner
San Francisco
1 review
Dined on July 21, 2021
Overall5food5service5ambience5

Great dinner at Tidepools. The setting and ambiance are perfect Hawaiian. Our food was the best we had in Kauai. Our server Les was great - explained all the entrees perfectly and was very attentive. We will definitely come back.

H
vipHello
Dallas
1 review
Dined on July 21, 2021
Overall5food5service5ambience5

We have been there multiple times and the food, service and ambiance never disappoints us! Another amazing evening!!

RC
RobertC
Philadelphia
1 review
Dined on July 21, 2021
Overall5food5service5ambience5

The food was delicious! Love this Hotel and Tidepools Restaurant!

DW
DaleW
Los Angeles
40 reviews
Dined on July 21, 2021
Overall5food5service5ambience5

Hands down one of if not THE BEST restaurant on Kauai. Everything as prepared to perfection and service from Juan our waiter was equally as perfect.
We started with the Lobster Dynamite, Stevenson’s Hamachi Sashimi and The Island Style Poke and finished with pictured entrees and of course their amazing Malasadas!!

This is our 2nd trip to Kauai and Tidepools, this time for our granddaughter’s 13th birthday. Last visit we ate at Tidepools 2X, we plan to visit again on our last evening on Kauai.
lobster dynamite appetizer,

SK
StefanieK
1 review
Dined on July 20, 2021
Overall5food5service5ambience5

Our daughter was married on Shipwreck Beach and we had dinner at Tidepools. They made a beautiful cake for her and the dinner was delicious. Of course the ambiance was absolutely stunning. The service was outstanding.

OT
OpenTable Diner
1 review
Dined on July 20, 2021
Overall5food5service5ambience5

Fantastic!!!!!

DH
DanielH
1 review
Dined on July 20, 2021
Overall5food5service5ambience5

Amazing!!!!!
I definite must do in Kauai…….
Service was outstanding and on point.
Another unforgettable experience Hyatt !

AB
AndyB
London
24 reviews
Dined on July 18, 2021
Overall3food3service5ambience2

Hyatt Hotel restaurant. Huge complex, Disneyland like. Feels like they are cooking for crowds so dishes didn’t feel personalized. Felt like they came off a conveyor belt. Macadamia crusted mahi-mahi was actuality Ono, was overcooked and dry. Poke was very good. Fresh garden salad was excellent. Not worthy of all the hype.

OT
vipOpenTable Diner
New York Area
2 reviews
Dined on July 17, 2021
Overall5food5service5ambience5

Absolutely wonderful dinner. Our server, Juan, made our evening spectacular. Food was delicious!

OT
OpenTable Diner
1 review
Dined on July 17, 2021
Overall4food4service5ambience5

Good is just alright.. not to die for

AF
AngieF
San Francisco
5 reviews
Dined on July 17, 2021
Overall4food4service5ambience5

From the moment we walked in we were impressed. The energy from the staff was electric. Greeter, server, waiter and bus boys were amazing. The food and wine were great. The best thing on the menu was the crab and ahi dynamite!

D
Davo
1 review
Dined on July 16, 2021
Overall4food5service4ambience5

Our server Juan was on point. Food was outrageously good. Loved the tropical drinks. Great setting for special occasions. Every dish including apps were plated beautifully. We loved every minute there. No regrets! Highly recommend.

OT
OpenTable Diner
1 review
Dined on July 16, 2021
Overall5food5service5ambience5

Tidepools is such a special experience with its location in the Grand Hyatt and the beautiful koi fish. Food was delicious and service was excellent. Prices are quite high is only drawback. Highly recommend it for a special dinner.

L
vipLupita
Chicago
32 reviews
Dined on July 16, 2021
Overall5food5service5ambience5

We had a fabulous meal a day drinks! Les our server very welcoming and knowledgeable!

S
Scaught
Palm Springs
20 reviews
Dined on July 16, 2021
Overall5food5service5ambience5

We revisit often following our wedding reception in 2007. Tide pools offers consistently high quality food and service. Juan made our recent anniversary dinner most enjoyable.

OT
vipOpenTable Diner
New York Area
12 reviews
Dined on July 16, 2021
Overall5food5service5ambience5

Food was very good with larger than expected portions. Our service was fantastic with a server that has been here for over 20 years (which is not out of the ordinary from what we’ve observed at the Grand Hyatt). Beautiful setting and a lovely first night meal at the resort after a day of travel.

DE
DEDEDE
New York Area
1 review
Dined on July 16, 2021
Overall5food5service5ambience5

We had dinner at Tide Pools to celebrate one night of our honeymoon. Our server, Les, was so personable, knowledgeable and friendly. We enjoyed our experience, and the food was amazing!

SD
SueD
Hawaii
3 reviews
Dined on July 15, 2021
Overall5food5service5ambience5

Wow, everything about the Grand Hyatt is, indeed, GRAND! Service was exemplary. Food as good as it gets. Feeding the beautiful koi fish made it all fun.

DW
DawnW
1 review
Dined on July 15, 2021
Overall3food3service4ambience3

Not impressed. Food was lacking in flavor, presentation, and overall value. Since we were so impressed last time we were here, quality has drastically deteriorated. Service was good. Cannot recommend based on the food. Poolside bar was great. Great service!

AG
vipAngelaG
San Francisco
2 reviews
Dined on July 15, 2021
Overall5food5service5ambience5

Our dinner was exceptional — the best one on the island so far, and we’ve eaten at many amazing restaurants during our stay. We have been coming to the Hyatt for over 20 years and eating at Tidepools has become something of a tradition for our family. We all thought this was our best visit yet. My Hawaiian Catch was outstanding. Others had the Opah and Ono, which were also delicious. My vegetarian daughter had the Pad Thai with Tofu and loved it. Really fun evening and our server Ron great too!

CS
vipCristinaS
Phoenix
6 reviews
Dined on July 14, 2021
Overall5food5service5ambience5

Food and ambiance were delicious. Wonderful server. His name was Rob. He was great.

OT
OpenTable Diner
1 review
Dined on July 14, 2021
Overall5food5service5ambience5

We had an amazing dinner and Alejandro was our server. He was excellent! It was our 20th wedding anniversary and they even bought us 2 desserts on the house for the occasion. The ambiance is perfect, especially for a romantic night out. Will be coming here again on our next visit to the island!

p
papa
Naples
6 reviews
Dined on July 14, 2021
Overall3food2service4ambience3

We have been to Tidepools on multiple occasions over many years. Quite frankly this was a disappointment. The fish was overcooked and tasteless. The caesar salad was very sloppy with baby romaine roughly chopped with a blast of caesar dressing piled onto one piece. Very difficult to consume and the croutons were some kind of sweet bread. They seemed to be in "push it out" mode. In the past, we have always frequented Dondaros in the same complex which has never failed to produce an outstanding meal. It seems like Tidepools has not recovered from the COVID hiatus. The desserts were the highlight of the meal.
The Lava cake was outstanding, as well as the Malasadas. The Crème Brulee was too deep dish, making the ratio of Brûlée to custard a bit much, but still flavorful. Overall, the salads and main dishes were just not up to par.

FAQs

Tidepools - Grand Hyatt Kauai offers takeout which you can order by calling the restaurant at (808) 240-6456.

Tidepools - Grand Hyatt Kauai is rated 4.7 stars by 3540 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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