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  4. North West London
  5. Maida Vale
The Waterway, London,

The Waterway

4.4
4.4
1943 Reviews
£26 to £40
European
The Waterway is a stylish bar and restaurant in Maida Vale, West London. Our menu is predominantly French and Modern European and focuses on delivering classic brasserie dishes. We also have a large, south-facing outdoor terrace that is open throughout the summer period. On the terrace, we offer a light grill menu for an alfresco dining experience by the Grand Union Canal. In addition, our wine list focuses on French wines but incorporates some great New World wines.

*If you require an outside table, please add a note to your booking request and we will do our best to accommodate, although we cannot guarantee this.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable reservation network.

If you like, we'll notify you by email if this restaurant joins.


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Order delivery or takeout

Options

  • Logo image for Deliveroo
  • Logo image for Just Eat
  • Logo image for Uber Eats

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    European

  • Hours of operation

    Mon–Sat 10:00 am–11:00 pm Sun 10:00 am–10:30 pm Brunch Sat, Sun 10:00 am–12:45 pm Breakfast Mon–Fri 10:00 am–12:00 pm

  • Phone number

    020 7266 3557

  • Payment options

    AMEX, MasterCard, Visa

  • Dress code

    Casual Dress

  • Executive chef

    Mahrez Loukal

  • Private party facilities

    For large bookings (7 and above) and Private Events please contact us at 02072663557 or info@thewaterway.co.uk.

  • Neighborhood

    Maida Vale

  • Cross street

    Bloomfield Road

  • Parking details

    None

  • Public transit

    Underground: Warwick Avenue

  • Additional

    Bar/Lounge, Beer, Cafe, Cocktails, Full Bar, Indoor Fireplace, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, View, Wine

Gift card

Gift card

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Popular dishes

What 1,943 people are saying

Overall ratings and reviews

4.4
4.4 based on recent ratings
  • 4.2Food
  • 4.4Service
  • 4.5Ambience
  • 4.1Value

NoiseModerate

Sort by

Filters

  1. OT

    OpenTable Diner

    London

    3 reviews

    3.0

    3 reviews

    Dined on April 9, 2022

    overall3food5service4ambience3
    We were extremely cold
  2. w

    willb

    London

    4 reviews

    3.0

    4 reviews

    Dined on March 27, 2022

    overall3food3service3ambience3
    Booking for 11:30 am Sunday morning. Only serving brunch, which isn't normally an issue, but the brunch menu offerings were a ridiculously small selection. A couple of actual mains and then a bunch of sides. Also, no one stated that there would ONLY be brunch on offer at the time of booking or confirmation (spoke with someone on the phone for confirmation). The waiter, while genuinely nice, seemed completely lost. We decided to wait until 12:00 for the lunch menu, and still had to ask a couple of times to see the lunch menu so we could order when able. The roast sirloin and fish and chips were great, but the pork was very dry. It wasn't very busy but seemed utter chaos. The other tables around us were having issues getting anyone over to place orders or ask for additional items (even had to ask for salt and pepper, not already on the tables). We go there often enough, and it's normally very good. This was hopefully just an off day for everyone. Will definitely go back. Suggest though that if they're only serving brunch until 12:00 that there should be more on offer. The Summerhouse brunch menu puts this one to shame.
  3. SH

    SimonH

    1 review

    4.0

    1 review

    Dined on March 26, 2022

    overall4food4service5ambience5
    Nice atmosphere, friendly service, good food and a great location
  4. JD

    JeremyD

    London

    11 reviews

    vip
    4.0

    11 reviews

    Dined on March 25, 2022

    overall4food4service5ambience5
    Great terrace, heaters ideal. Always pleasant service
  5. TM

    TrevorM

    London

    7 reviews

    vip
    3.0

    7 reviews

    Dined on March 20, 2022

    overall3food3service3ambience3
    Acceptable fare could be cleaner especially toilets really quite a basic type of food but well enough prepared very expensive on most wines Great location and pleasant staff
  6. VL

    VanessaL

    London

    1 review

    5.0

    1 review

    Dined on March 18, 2022

    overall5food5service5ambience5
    We had a bit of everything and everything was delicious! The duck burger is highly recommended.
  7. HC

    HannahC

    London

    3 reviews

    5.0

    3 reviews

    Dined on February 25, 2022

    overall5food5service5ambience5
    Lovely birthday meal for the family and very accommodating for dogs!
  8. S

    Spr1ngwell

    London

    3 reviews

    5.0

    3 reviews

    Dined on February 25, 2022

    overall5food4service5ambience5
    The experience was very relaxing with a good choice of fish dishes. The staff were friendly and obliging.
  9. AG

    AnnaG

    London

    1 review

    5.0

    1 review

    Dined on February 17, 2022

    overall5food5service5ambience4
    The food was amazing, I loved the tortellini, and the lamb shank! I really Recommend this place!
  10. MA

    MAS999

    London

    1 review

    5.0

    1 review

    Dined on February 15, 2022

    overall5food5service5ambience5
    Lovely evening as usual... Good service and great ambiance outdoors!
  11. OT

    OpenTable Diner

    London

    2 reviews

    5.0

    2 reviews

    Dined on February 14, 2022

    overall5food5service5ambience5
    We had a really good Valentine's Day Dinner.... love it....we will definitely come back
  12. OT

    OpenTable Diner

    Essex

    1 review

    5.0

    1 review

    Dined on February 14, 2022

    overall5food5service5ambience5
    Wonderful meal in the outside area. Great service which was quick and efficient. Would recommend to anyone looking for a night out with a partner!
  13. OT

    OpenTable Diner

    London

    1 review

    3.0

    1 review

    Dined on February 14, 2022

    overall3food3service3ambience3
    Food was good but not spectacular. Was aware of reviews mentioning that the place is relatively new and this was visible from interaction with the staff. Overall, it was decent.
  14. DT

    DiptiT

    1 review

    5.0

    1 review

    Dined on February 14, 2022

    overall5food5service5ambience5
    My friend and I had a great time at waterway. The waiter was very friendly and food was delicious.
  15. A

    Andrea

    London

    11 reviews

    3.0

    11 reviews

    Dined on February 12, 2022

    overall3food3service2ambience4
    Nice ambiance. Only seemed to be two servers working all the inside tables, plus a food runner on a Saturday night. Started off great service, but once all the tables filled up, we had to flag them down anytime we needed something (more drinks, dessert, the bill, etc.) - didn't come back to check in on their own once.
  16. LG

    LindaG

    London

    2 reviews

    4.0

    2 reviews

    Dined on February 7, 2022

    overall4food5service5ambience4
    I had the Tortellini for my main course which was absolutely delicious, however it was the size of a starter and had I been paying the full £15 I would not have been happy! Luckily I used my Winter Club card to pay half price. My friend had the Lamb shank which she said was lovely and certainly looked substantial. Staff were very attentive and friendly so overall a good experience.
  17. RP

    RichardP

    London

    1 review

    5.0

    1 review

    Dined on February 5, 2022

    overall5food5service5ambience5
    Great stuff, was nice food, but loud on the terrace but enjoyable.
  18. OT

    OpenTable Diner

    London

    5 reviews

    5.0

    5 reviews

    Dined on February 5, 2022

    overall5food4service4ambience4
    Great little restaurant on the canal, staff very pleasant and food very taaty
  19. R

    Renee

    London

    2 reviews

    5.0

    2 reviews

    Dined on February 4, 2022

    overall5food5service5ambience5
    Tasty food, good service and lovely ambiance. Would go back for sure
  20. OT

    OpenTable Diner

    London

    1 review

    4.0

    1 review

    Dined on February 4, 2022

    overall4food4service4ambience4
    Lovely dinner out with friends in a great spot - looking forward to trying out the garden in the summer!
  21. SS

    SueS

    London

    1 review

    5.0

    1 review

    Dined on February 3, 2022

    overall5food5service5ambience5
    I love the waterway restaurant. Great food, excellent staff, and fabulous location.
  22. F

    Foodie

    London

    14 reviews

    vip
    5.0

    14 reviews

    Dined on February 2, 2022

    overall5food5service5ambience5
    Burger is a big improvement. The burger is bigger than the bun so it looks great and the french fries portion is bigger than before too. Keep it up waterway!
  23. MD

    MayD

    1 review

    4.0

    1 review

    Dined on January 30, 2022

    overall4food4service4ambience4
    Had a lovely time with my family. When we arrived they had a table available outside with heaters so it was a no brainer! My only criticism is that they could have easily had a veggie Sunday roast option, I had to have a vegetarian option from the menu while my family ate a roast. Saying that the plant based burger was great. Staff were all lovely and friendly and would definitely recommend and go again.
  24. m

    michaelf

    Kent

    2 reviews

    5.0

    2 reviews

    Dined on January 30, 2022

    overall5food5service5ambience4
    We had the roast Sirloin of beef that came rare as requested. Its not often a kitchen gets this right but it was well seasoned and absolutely delicious. The orange Crème Brûlée again delicious. The top could have done with perhaps being a little crispier but thats personal preference. Overall couldn't fault it and will be back for more soon!
  25. E

    Emhay0

    1 review

    5.0

    1 review

    Dined on January 29, 2022

    overall5food5service5ambience5
    food was delicious, beautiful location, service was brilliant! Will defo come back
  26. PP

    PageP

    Northampton

    2 reviews

    5.0

    2 reviews

    Dined on January 29, 2022

    overall5food4service5ambience5
    Very enjoyable experience...service, food & ambience all great. Would definitely visit again.
  27. PM

    PaulMarlow

    London

    10 reviews

    5.0

    10 reviews

    Dined on January 24, 2022

    overall5food5service4ambience5
    Fantastic food and service
  28. OT

    OpenTable Diner

    New York Area

    6 reviews

    vip
    5.0

    6 reviews

    Dined on January 23, 2022

    overall5food5service5ambience5
    Great afternoon thanks to all the team.
  29. MK

    ManveenK

    New York Area

    1 review

    5.0

    1 review

    Dined on January 22, 2022

    overall5food4service5ambience5
    Great outdoor space, very well heated and decorated and overlooking a peaceful canal. Food was okay but we overall had an enjoyable afternoon. Good service. Surprisingly affordable wine bottles
  30. M

    Mary

    London

    5 reviews

    5.0

    5 reviews

    Dined on January 22, 2022

    overall5food5service5ambience5
    Great menu. Reasonably priced. Great value for money. Nice team.
  31. JD

    JDTheGlobalist

    1 review

    5.0

    1 review

    Dined on January 21, 2022

    overall5food5service4ambience5
    Used to live in Maida Vale for 10 years. Glad to see the standard and ambience have been maintained to a high standard. Great location!
  32. P

    Pinar

    San Francisco

    1 review

    5.0

    1 review

    Dined on January 20, 2022

    overall5food5service5ambience5
    Great ambiance and very friendly staff. Food was very good too.
  33. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on January 20, 2022

    overall5food5service5ambience5
    Cozy atmosphere, great food…. Lovely view…
  34. OT

    OpenTable Diner

    Los Angeles

    1 review

    4.0

    1 review

    Dined on January 16, 2022

    overall4food4service5ambience3
    The restaurant was very cold,apart from that we loved the service, food was good and dessert was excellent.
  35. CH

    CHRISTINEP

    London

    1 review

    3.0

    1 review

    Dined on January 16, 2022

    overall3food5service1ambience5
    Obviously the staff has changed and a new guy is at the door. Not exactly friendly and somehow rude compared to previous experience. Unhappy with my visit today and even though the food was nice we had brunch instead of lunch (booking was at 11:30) and we were refused another table in the restaurant after 12 (we were told it was fully booked) even thought just a few tables were taken by the time we eventually left (around 12). When we asked if we could get lunch instead of brunch from our existing table, the answer was yes but don’t forget you only have 1:30 hour booking. As a regular customer that previously would spend a 2 hours lunch or brunch there, I am not happy with that visit as we felt unwelcome by the cold attitude. Also I wanted to show my friend this place but the excitement went away after such an cold treatment. Previously the staff was more friendly and willing to help and we never turned such a reasonable request before.
  36. r

    racheleh

    London

    3 reviews

    5.0

    3 reviews

    Dined on January 15, 2022

    overall5food5service5ambience3
    We each had a hamburger it was delicious and the waiter served us quickly. All was good.
  37. PJ

    PatriciaJ

    London

    7 reviews

    3.0

    7 reviews

    Dined on January 14, 2022

    overall3food2service3ambience1
    Over all disappointed in the service,food & ambience. Really loud, lots of people smoking whilst eating. Wanted a simple ammendmenon the menu but they wouldn't accommodate that. For the price i would of been better going for a meal in Mayfair.
  38. WS

    WendyS

    London

    12 reviews

    5.0

    12 reviews

    Dined on January 14, 2022

    overall5food5service5ambience4
    Delicious food, fabulous service, never disappoints!
  39. LC

    LondonC

    Los Angeles

    15 reviews

    vip
    3.0

    15 reviews

    Dined on January 14, 2022

    overall3food3service4ambience4
    More vegan and non meat / fish salads wld be great
  40. GS

    GyanS

    1 review

    2.0

    1 review

    Dined on January 14, 2022

    overall2food3service3ambience2
    20.00 reservation fee not taken off order. Totally disappointed. Will be taking it further.

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
    • Contactless payment available
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waitstaff wear masks
  • Screening

    • Sick staff prohibited in the workplace

FAQs

The Waterway does offer delivery in partnership with Deliveroo, Just Eat and Uber Eats.

The Waterway is rated 4.4 stars by 1943 OpenTable diners.

The Waterway does offer gift cards which you can purchase here.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable reservation network.

If you like, we'll notify you by email if this restaurant joins.


Is this your restaurant?
Claim this listing

Order delivery or takeout

Options

  • Logo image for Deliveroo
  • Logo image for Just Eat
  • Logo image for Uber Eats

Additional information

  • Cross street

    Bloomfield Road

  • Neighborhood

    Maida Vale

  • Hours of operation

    Mon–Sat 10:00 am–11:00 pm Sun 10:00 am–10:30 pm Brunch Sat, Sun 10:00 am–12:45 pm Breakfast Mon–Fri 10:00 am–12:00 pm

  • Cuisines

    European

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    None

  • Public transit

    Underground: Warwick Avenue

  • Payment options

    AMEX, MasterCard, Visa

  • Executive chef

    Mahrez Loukal

  • Additional

    Bar/Lounge, Beer, Cafe, Cocktails, Full Bar, Indoor Fireplace, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, View, Wine

  • Phone number

    020 7266 3557

  • Private party facilities

    For large bookings (7 and above) and Private Events please contact us at 02072663557 or info@thewaterway.co.uk.

Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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