The Walnut Room was amazing as always! Great service with friendly servers and an elegant atmosphere. I definitely recommend, it is a great stop for any meal of the day!

We waited an hour for our food. Our waiter brought our bill and said no rush, when we haven’t even had our food brought to us. Just to find out that they were out of food. He apologized and a different option was chosen by this time 1hour 30mins had past. If you go don’t be hungry, thirsty and have plenty of time to wait for everything even drinks and no refills almost 3 hours.

Back to a touch of elegance. No rushing of service. Music of Nat King Cole, etc.
Actual tablecloths!! Just a real dining experience of a time forgotten.
Two complaints, no lobster bisque soup, no prime rib. Waitress very helpful to help
To accommodate our gluten free grandson. Thank you for a most lovely experience.

My post-Christmas luncheon with a friend at the Walnut Room was exactly what I wanted: a chance to socialize in a beautiful and welcoming space. Unfortunately, the current COVID situation kept people away, we were greeted by a friendly hostess and received tremendous service from our server. Despite a limited menu, we were able to select a reasonably priced entree that tasted as even better than it looked (the famous chicken pot pie). The frango mint pie we enjoyed for dessert was amazing! I do hope guests start going back into restaurants soon in order to support the staff working there.

This Chicago icon is on any new Chicagoian's bucket list. Can here for birthday dinner. Chicken pot pie is the best I've ever had.

Our waitress sympathized with our missing the Christmas tree so she emailed a picture of it from her own phone to me so I could print it at home. The tree had been taken down the day before our reservation!

The chicken pot pie did not taste like it used to taste. Not as good.

The Christmas tree was beautiful on its final day, but the shopping floor around it looked abandoned. It felt like a time warp stepping into this antique design and empty store. Probably should’ve gone before Xmas. The food was delicious. Service seemed slow, but we sat, ate , and chatted til the bill came in less than an hr. So it must not have been that bad. It was a nice time with my family.

Lovely atmosphere. A tradition with our family to visit the Walnut Room during the holidays. The food was delicious and plentiful. The Pot Pie is always a selection. The staff were exception. The women who checked us in, the woman who greeted us and the wait staff, just made our dining experience exception. They were attentive, engaging and delightful.

I had a great time there. I was very early but they were able to accommodate me and seat my party earlier. The atmosphere was great. Very clean. The tree was beautiful. The food and service were great. It was my mom's birthday lunch so the waiter brought out a special, complimentary dessert.

I had dined in the Walnut Room many years ago. I was talking with a friend who had always wanted to go. I invited her, her husband and two young children to dine and see the great tree with me. They loved it and were thrilled to be there. I will try and make reservations earlier next year for a return magical dining experience.

Holiday tradition

JoVante was amazing and attentive and friendly. We enjoyed his service very much!

We were there post New Years, the big tree was still up, but it was super quiet. Great service, the food is fine, but definitely a place more about the ambiance.

We had a lovely chicken pot pie under the tree which was gorgeous. Our server Jessica was amazing!

A delightful lunch at the still-charming Walnut Room. Made even nicer by the reservation system in place now, and the lack of suffocating crowds on account of the cold and vax requirement.

Christmas tradition

Tasting food for a fair price. Beautiful room. Excellent service.

Really prefer the new reservation system, in on time, servers ready , food delivery prompt, everything very comfortable and in the holiday spirit

It was a delightful relaxing time and fun to renew a tradition I have done since a child. Have also brought my family to see the "big three" at Christmas time every year when it was Marshal Fields. This year Macys did well with Christmas windows of TipToe Reindeer and adding the figures to the tree. It would be nice to see different trees every year. The food was excellent as well. We could not get in before New Years however this day was delightful and very quiet and relaxing.

Great place for traditional Christmas holiday period family meal. Our service was great. Food was excellent and more than I could finish.

It was great experience!

A wonderful holiday tradition but equally great the rest of the year

Every year on New Years Day, we have a mother/daughters/granddaughters day in Chicago starting with lunch at the Walnut Room. As always, the food and service were great. The tree was beautiful. The menu offerings were scaled down due to Covid. I’m hoping that eventually we see the full menu offered again.

Nice place to go especially with out of town guests. Take express elevator.

We came for the tree and the mugs... keep your expectations low. The limited menu is all already prepared, so your food comes right out. My daughter's Mac and cheese looked like it had been sitting in a pan for hours. My salad had cold chicken, not much dressing and some brown lettuce leaves.

Wonderful experience. Lori was our server and was lovely. Brought us an additional dessert, commemorative mugs. We felt like we were having lunch at a close family members home.

As a adult (2) with no children it was a nice experiance and enjoyed the holiday enviornment. Our server was very efficent and pleasent. We also felt the food pricing was reasonable and our time there was very nice and not rushed. But we both felt the food items ( Pot Pie , Ceaser Saldad with Chicken and soup ) where just ok
and a little disappointing. We expected a really great Pot Pie after all these years. The Walnut Room is worth a trip to experiance , just not sure that its a dining experiance multiple times unless your building a family traditions with kids . Then the
event is a first rate memory.

Things were rather subdued due to Covid restrictions, nevertheless, the ladies who checked us in and our waitress, Lori, were so very friendly and gracious. The meal was delicious and we really appreciated being able to spend time in the former Marshall Field & Company Walnut Room. Our waitress, Lori, really went over and above helping us remember the old days at Marshall Field's for the holidays.

Our waiter made the day, his name is Adam, quick, energetic and smart, his kindness really set the pace. Please note that we have been coming to the Walnut Room as a married couple for over 40 years and a individules over 70. Thank you, Rodney Thompson

Wish they had the Asiago chicken on the menu. I was looking forward to it. Please bring it back. In general the menu was fairly limited in the walnut room. Chicken pot pies were good as usual and the side salad was a nice size. The walnut room
Mugs were a bonus!! Thank you.

We were so pleased with the service we received from Lori. We can't wait til our next visit!

My first time there and it was a fantastic experience!

I had a wonderful relaxing time. the tree was beautiful.

I brought my family there to be able to experience dining in one of the famous restaurants downtown. The food was good, our server did an excellent job and staffs are friendly too. Just that they have limited menu due to pandemic but overall the experience was fantastic!

So much fun! Haven't been there since I was a kid - as always, the Walnut Room does not disappoint. Great waiter, kind staff, nice ambiance.

JoVantle and Diamond, our servers, made what was already a fabulous experience next level - so very appreciated! A special meal and a special restaurant, what a magical memory!

Great service. Very good food. Beautiful decorations. Was surprised we weren’t asked to show proof of vaccination.

We had a very nice experience at the Walnut Room. The food was very good the setting was pleasant and our server was excellent. We would definitely go again when in Chicago.

As usual our annual visit to the Walnut Room was perfect. Very accommodating waiter. So happy the event was not cancelled due to covid.

I left my mask in the car and was given one when I entered the store. The mask was just awful --no strings for around the ears but a terrible piece of plastic which was too short to span the face. Worse mask I have ever experienced.