The Walnut Room - Chicago

4.4
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2095 Reviews
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$30 and under
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American

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Pre/post Theatre
The world famous Walnut Room has been a Chicago tradition since 1907. Located on the 7th floor of Macy's on State Street the Walnut Room is the first restaurant ever opened in a department store. With Circassian wood paneling imported from Russia and Austrian chandeliers, the 17,000 square foot dining room is both elegant and comfortable. Conveniently located in the heart of the Chicago theatre district the Walnut Room is an excellent choice to take a break from shopping or for a meal and a glass of wine before the show at our Wine Bar. The Wine Bar features a small plate menu as well as more than 20 wines by the glass.
Enjoy a classic Mrs. Herring's Chicken Pot Pie or choose from the more contemporary menu offerings created by some of the country's best known chefs as members of the Macy's Culinary Council. Please note, if you are booking for Sunday, the only menu available is the brunch menu.
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Thanksgiving Dinner Special Menus & Offers

Join us for Thanksgiving Dinner Buffet. To pre-order your tickets, pricing and event details visit us at macysrestaurants.com

Thursday, November 28, 2019

What 2095 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.4
service
4.3
ambience
4.3
value
Noise · Quiet
93% of people would recommend it to a friend
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C
Chicago
11 reviews
Dined 4 hours ago
Overall 4food 4service 5ambience 4

Brunch was great. I liked the variety.

M
Chicago
31 reviews
Dined 6 hours ago
Overall 5food 5service 5ambience 5

The food and service was excellent. Our waiter Marccavies was extremely happy and a excellent server.

BB
Chicago
11 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 4

It was different to be there at a time other than the holidays. Very quiet, and the restaurant was not very full. We did get a window seat and enjoyed the view. Great food, liked the Octoberfest special menu.

p
Los Angeles
9 reviews
Dined on October 13, 2019
Overall 4food 4service 4ambience 5

A beautiful room for enjoying brunch. The food was good and the price reasonable. Some of the food was a bit dry but the traditional chicken pot pie was excellent!

H
San Antonio
107 reviews
Dined on October 12, 2019
Overall 4food 4service 4ambience 4

Old classic showing it’s age. Still fun for those of us who remember the glory days and the food was quite good.

R
Chicago
1 review
Dined on October 11, 2019
Overall 3food 5service 4ambience 1

Disappointing, especially relative to it's former beauty. I took out-of-town guests for lunch, and regretted this restaurant choice. Loud construction noise from floors above, black plastic tarps covered the second and third floors, the water fountain was dry, drinks arrived after our appetizers. Just all around sad.

KB
Chicago
1 review
Dined on October 10, 2019
Overall 5food 2service 5ambience 3

The service was excellent. The wait staff was friendly and extremely helpful. The tables are far apart allowing for a quite private dining experience. We were there for diner during the week so it was not crowded.

p
Chicago
4 reviews
Dined on October 6, 2019
Overall 5food 5service 5ambience 5

My sister and I went for the Jazz Brunch - I truly enjoyed the day. The food was great, there were a number of items to choose from. I would go again and again. I was told that it will end October 27th so they can get ready for Christmas. Hopefully they will offer it again after the holiday.

S
1 review
Dined on October 6, 2019
Overall 3food 2service 5ambience 3

I would recommend it as a quite and quick brunch spot, but it wouldn't be the first place I'd suggest. They could have offered a better selection of desserts and lunch options. The eggs were fantastic but the French toast was awful.

JM
1 review
Dined on October 6, 2019
Overall 5food 5service 5ambience 5

We were there to celebrate a birthday. Our wait staff person, Jessica, was the best ever! She explained brunch selections and was kind enough to get detailed answers regarding possible food allergies. Above and beyond service oh, that's where she went. And the food was great. Excellent music and fabulous veiw . No complaints whatsoever. We will definitely return.

DF
Chicago
2 reviews
Dined on October 4, 2019
Overall 3food 4service 2ambience 3

The restaurant appeared under construction which made the ambience questionable. Service was slow and somewhat inattentive. The food was okay and the price was too high for what we experienced.

V
Chicago
6 reviews
Dined on September 27, 2019
Overall 5food 5service 5ambience 5

Such a grand, beautiful room. We had the German food as part of Octoberfest. It was delicious.

w
Chicago
5 reviews
Dined on September 26, 2019
Overall 5food 5service 5ambience 5

One of my go to places to have a nice, quiet, and good food value lunch during the work week.

OT
Chicago
1 review
Dined on September 22, 2019
Overall 5food 5service 5ambience 5

Very pleasant experience overall!

OT
Denver
1 review
Dined on September 17, 2019
Overall 2food 3service 2ambience 1

From out of town. Didn’t know what locals later informed me. It’s really just a place to go around Christmas. Would not recommend any other time.

OS
1 review
Dined on September 15, 2019
Overall 5food 5service 5ambience 5

I went to the jazz brunch on Sunday to start the celebration of my birthday and was in awe! As I stepped off the elevator I heard the voice of the artist which got perfectly with the atmosphere! Lorin Paige! I had to get her card, that’s how beautiful her voice is! The food was magnificent ! The views from the building are breath taking and the customer service was awesome! I will be back for sure!

H
Chicago
16 reviews
Dined on September 15, 2019
Overall 5food 5service 4ambience 4

Food and service was fantastic. Excellent variety. Favorites were an amazing mixed salad, butternut squash ravioli, pretzel rolls, prime rib. Jessica was our server - very pleasant, attentive, and efficient.

OT
Chicago
1 review
Dined on September 15, 2019
Overall 5food 5service 5ambience 5

The food was delicious with an array of items to choose from. The service and the entertainment was stellar. I will go again.

TL
1 review
Dined on September 15, 2019
Overall 5food 5service 5ambience 5

The staff at the Walnut Room were very pleasant. Our waiter Jesus was a pleasure, very attentive, and kept us well hydrated. He remained the same during our 3hr visit. He managed to keep all 19 of us happy with the help of the manager Vee who went above and behind to make sure that my daughter was happy. I will most definitely be going back

c
New Orleans
19 reviews
Dined on September 13, 2019
Overall 3food 2service 4ambience 3

Food was adequate- nothing special. Beautiful room but could use some TLC.

OT
Chicago
1 review
Dined on September 12, 2019
Overall 4food 4service 5ambience 5

Food was enjoyable, service was great!

LH
Chicago
1 review
Dined on September 9, 2019
Overall 5food 5service 5ambience 5

The personal was great. The food as well. Nice view and interior.

OT
1 review
Dined on September 6, 2019
Overall 5food 4service 5ambience 5

The food was delicious and the service was excellent. A great value in downtown Chicago. The history of the restaurant can be felt in the ambiance.

SC
1 review
Dined on September 5, 2019
Overall 3food 3service 3ambience 4

Everything was pretty average. It wasn't bad, but not amazing. If you're already in Macy's, it's a good lunch spot, but don't go out of your way.

D
Chicago
28 reviews
Dined on September 4, 2019
Overall 5food 5service 4ambience 5

We had a very nice lunch at the Walnut Room. We both ordered the Mandarin Salads and they were delicious - I wish it had a little more mandarin oranges though. The salad dressing was excellent. Our server was very nice. The Walnut Room is always a pleasure to visit for lunch or dinner. It’s a beautiful place.

YM
1 review
Dined on September 3, 2019
Overall 5food 5service 5ambience 5

Good, service and surroundings were perfect before I took my daughter's to the theater. We had a lovely time and will definitely be back!

DR
1 review
Dined on September 1, 2019
Overall 5food 5service 5ambience 5

We had a wonderful time celebrating my birthday September 1st although it's not until the 4th. Ms. Zee and the staff were exceptional. I shared this with my friends and about 20 of us a looking foward to enjoying this for a Christmas gathering. I will be calling tomorrow to secure the reservation. Thanks again Mz Zee and staff for making my birthday so special

K
Cincinnati
9 reviews
Dined on August 31, 2019
Overall 5food 5service 4ambience 5

Unique restaurant taking me back to dining in my childhood at fancy restaurants. White table cloths, attentive service, delicious comfort food!

KH
Dallas
1 review
Dined on August 31, 2019
Overall 5food 5service 5ambience 5

Beautiful historic restaurant. Service was friendly and fast. Food was very good. Will definitely return next time we are in Chicago.

L
1 review
Dined on August 30, 2019
Overall 4food 4service 5ambience 3

Needs a renovation. I was expecting the same ambiance as the Macy’s restaurant in Manhattan, NYC. The customer service; however, was great and we enjoyed our meal.

CR
Chicago
1 review
Dined on August 28, 2019
Overall 5food 5service 5ambience 5

The entire group enjoyed the food. The service was spot on - loved the room and view!

CO
Denver
8 reviews
Dined on August 23, 2019
Overall 1food 1service 2ambience 1

The Walnut Room was very disappointing. The atmosphere was dark and unappetizing. I think it is past it’s prime. Macy’s has done nothing to make it vibrant and inviting. The food was mediocre - the chicken pot pie had too much gravy and the chicken salad was served with canned peaches!! I think it’s time to close this restaurant that is no longer a special experience for shoppers!

D
Indiana
15 reviews
Dined on August 18, 2019
Overall 5food 5service 5ambience 5

Beautiful room/ambiance. Sunday brunch buffet was wonderful. Ate too much, but that's the idea, right? Service was excellent, very attentive and courteous.

MM
1 review
Dined on August 17, 2019
Overall 3food 3service 3ambience 4

Very cold in the restaurant. They were out of quiche and we were there right at the lunch time. This should not happen.

KK
1 review
Dined on August 16, 2019
Overall 4food 5service 4ambience 5

First time there, so most of
my table had their famous Chicken pot
Pie which was pretty tasty and complimented by a mixed green salad. Then for dessert we had the key lime pie and white chocolate bread pudding...both VERY tasty!

m
Chicago
5 reviews
Dined on August 16, 2019
Overall 4food 3service 5ambience 4

I met an old friend fir lunch at The Walnut Room. The service was very good. We quite enjoyed ourselves.

OT
1 review
Dined on August 12, 2019
Overall 5food 5service 5ambience 5

The pot pies were good. The salads were great! My ten year old son said the chicken fritters were excellent.

Good service and beautiful venue.

RC
Chicago
18 reviews
Dined on August 10, 2019
Overall 4food 4service 4ambience 4

As always, good food and service. The bread pudding is definitely a winner.

BH
Chicago
10 reviews
Dined on August 10, 2019
Overall 5food 5service 5ambience 5

We love to go here before the Theater or a show. I am old fashioned and I like good food at a reasonable price. The service is always consistently good. We go here because it is not trendy, tiny portions and exceedingly noisy. So if you want good food in a lovely environment, go here.

BO
Chicago
9 reviews
Dined on August 7, 2019
Overall 3food 5service 4ambience 2

Everything was great until they sat a table of 18-20 including 10 screaming children across right next to us. Ruined the evening and we could not wait to leave. Totally not respectful of 6 adult tables enjoying their evening.

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