The Walnut Room - Chicago

4.5
3338 Reviews
$31 to $50
American


The world famous Walnut Room has been a Chicago tradition since 1907. Located on the 7th floor of Macy's on State Street, the Walnut Room was the first restaurant ever opened in a department store. Conveniently located in the heart of the Chicago theater district, the Walnut Room is an excellent choice to take a break from shopping or for a meal and a glass of wine before the show.
Enjoy our Famous Mrs. Herring's Chicken Pot Pie and other well known favorites on the menu.

The Walnut Room also offers private dining/ catering for any occasion! Please email us at walnutroom@macys.com for more information.



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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Contact tracing information collected
What 3338 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.2
food
4.4
service
4.6
ambience
4.2
value
Noise · Moderate
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E
Ethan
1 review
Dined 2 days ago
Overall5food5service5ambience5

The Walnut Room was amazing as always! Great service with friendly servers and an elegant atmosphere. I definitely recommend, it is a great stop for any meal of the day!

JN
JanetN
1 review
Dined 2 days ago
Overall2food1service2ambience2

We waited an hour for our food. Our waiter brought our bill and said no rush, when we haven’t even had our food brought to us. Just to find out that they were out of food. He apologized and a different option was chosen by this time 1hour 30mins had past. If you go don’t be hungry, thirsty and have plenty of time to wait for everything even drinks and no refills almost 3 hours.

KI
KayeI
Chicago
1 review
Dined 2 days ago
Overall5food5service4ambience5

Back to a touch of elegance. No rushing of service. Music of Nat King Cole, etc.
Actual tablecloths!! Just a real dining experience of a time forgotten.
Two complaints, no lobster bisque soup, no prime rib. Waitress very helpful to help
To accommodate our gluten free grandson. Thank you for a most lovely experience.

BH
BarbaraH
Chicago
4 reviews
Dined 4 days ago
Overall5food5service5ambience5

My post-Christmas luncheon with a friend at the Walnut Room was exactly what I wanted: a chance to socialize in a beautiful and welcoming space. Unfortunately, the current COVID situation kept people away, we were greeted by a friendly hostess and received tremendous service from our server. Despite a limited menu, we were able to select a reasonably priced entree that tasted as even better than it looked (the famous chicken pot pie). The frango mint pie we enjoyed for dessert was amazing! I do hope guests start going back into restaurants soon in order to support the staff working there.

OT
OpenTable Diner
Dallas
4 reviews
Dined 5 days ago
Overall4food4service5ambience3

This Chicago icon is on any new Chicagoian's bucket list. Can here for birthday dinner. Chicken pot pie is the best I've ever had.

OG
OliviaG
Indiana
2 reviews
Dined 7 days ago
Overall5food5service5ambience4

Our waitress sympathized with our missing the Christmas tree so she emailed a picture of it from her own phone to me so I could print it at home. The tree had been taken down the day before our reservation!

E
Emma
Chicago
1 review
Dined on January 9, 2022
Overall4food3service3ambience5

The chicken pot pie did not taste like it used to taste. Not as good.

AL
AlyssaL
Chicago
4 reviews
Dined on January 9, 2022
Overall4food5service4ambience3

The Christmas tree was beautiful on its final day, but the shopping floor around it looked abandoned. It felt like a time warp stepping into this antique design and empty store. Probably should’ve gone before Xmas. The food was delicious. Service seemed slow, but we sat, ate , and chatted til the bill came in less than an hr. So it must not have been that bad. It was a nice time with my family.

BB
BillB
1 review
Dined on January 9, 2022
Overall5food4service5ambience5

Lovely atmosphere. A tradition with our family to visit the Walnut Room during the holidays. The food was delicious and plentiful. The Pot Pie is always a selection. The staff were exception. The women who checked us in, the woman who greeted us and the wait staff, just made our dining experience exception. They were attentive, engaging and delightful.

JO
JimO
Chicago
2 reviews
Dined on January 9, 2022
Overall5food5service5ambience5

I had a great time there. I was very early but they were able to accommodate me and seat my party earlier. The atmosphere was great. Very clean. The tree was beautiful. The food and service were great. It was my mom's birthday lunch so the waiter brought out a special, complimentary dessert.

B
Bernadine
Chicago
50 reviews
Dined on January 9, 2022
Overall5food4service5ambience5

I had dined in the Walnut Room many years ago. I was talking with a friend who had always wanted to go. I invited her, her husband and two young children to dine and see the great tree with me. They loved it and were thrilled to be there. I will try and make reservations earlier next year for a return magical dining experience.

OT
OpenTable Diner
Chicago
5 reviews
Dined on January 9, 2022
Overall5food5service5ambience5

Holiday tradition

LP
vipLPod
Chicago
3 reviews
Dined on January 7, 2022
Overall5food5service5ambience5

JoVante was amazing and attentive and friendly. We enjoyed his service very much!

NE
NEEL
Chicago
1 review
Dined on January 7, 2022
Overall5food4service5ambience5

We were there post New Years, the big tree was still up, but it was super quiet. Great service, the food is fine, but definitely a place more about the ambiance.

LS
LeslieS
Chicago
4 reviews
Dined on January 7, 2022
Overall5food5service5ambience5

We had a lovely chicken pot pie under the tree which was gorgeous. Our server Jessica was amazing!

SJ
SteveJ
Chicago
1 review
Dined on January 7, 2022
Overall5food5service5ambience5

A delightful lunch at the still-charming Walnut Room. Made even nicer by the reservation system in place now, and the lack of suffocating crowds on account of the cold and vax requirement.

OT
OpenTable Diner
Charleston
1 review
Dined on January 6, 2022
Overall4food3service5ambience4

Christmas tradition

FF
FelipeFiorini
1 review
Dined on January 6, 2022
Overall5food4service5ambience4

Tasting food for a fair price. Beautiful room. Excellent service.

GL
GaryL
Chicago
7 reviews
Dined on January 6, 2022
Overall5food5service5ambience5

Really prefer the new reservation system, in on time, servers ready , food delivery prompt, everything very comfortable and in the holiday spirit

CS
ChristineS
1 review
Dined on January 6, 2022
Overall5food5service5ambience5

It was a delightful relaxing time and fun to renew a tradition I have done since a child. Have also brought my family to see the "big three" at Christmas time every year when it was Marshal Fields. This year Macys did well with Christmas windows of TipToe Reindeer and adding the figures to the tree. It would be nice to see different trees every year. The food was excellent as well. We could not get in before New Years however this day was delightful and very quiet and relaxing.

G
Greg08
Chicago
6 reviews
Dined on January 6, 2022
Overall5food5service5ambience5

Great place for traditional Christmas holiday period family meal. Our service was great. Food was excellent and more than I could finish.

OT
OpenTable Diner
1 review
Dined on January 6, 2022
Overall5food5service5ambience5

It was great experience!

RW
vipRobertW
Chicago
14 reviews
Dined on January 6, 2022
Overall5food4service5ambience5

A wonderful holiday tradition but equally great the rest of the year

OT
OpenTable Diner
Chicago
4 reviews
Dined on January 6, 2022
Overall5food5service5ambience5

Every year on New Years Day, we have a mother/daughters/granddaughters day in Chicago starting with lunch at the Walnut Room. As always, the food and service were great. The tree was beautiful. The menu offerings were scaled down due to Covid. I’m hoping that eventually we see the full menu offered again.

RB
RalphB
1 review
Dined on January 6, 2022
Overall4food4service5ambience5

Nice place to go especially with out of town guests. Take express elevator.

OT
OpenTable Diner
1 review
Dined on January 6, 2022
Overall2food1service5ambience4

We came for the tree and the mugs... keep your expectations low. The limited menu is all already prepared, so your food comes right out. My daughter's Mac and cheese looked like it had been sitting in a pan for hours. My salad had cold chicken, not much dressing and some brown lettuce leaves.

OT
OpenTable Diner
1 review
Dined on January 6, 2022
Overall5food5service5ambience5

Wonderful experience. Lori was our server and was lovely. Brought us an additional dessert, commemorative mugs. We felt like we were having lunch at a close family members home.

P
vipPatrick
Chicago
18 reviews
Dined on January 6, 2022
Overall4food3service5ambience4

As a adult (2) with no children it was a nice experiance and enjoyed the holiday enviornment. Our server was very efficent and pleasent. We also felt the food pricing was reasonable and our time there was very nice and not rushed. But we both felt the food items ( Pot Pie , Ceaser Saldad with Chicken and soup ) where just ok
and a little disappointing. We expected a really great Pot Pie after all these years. The Walnut Room is worth a trip to experiance , just not sure that its a dining experiance multiple times unless your building a family traditions with kids . Then the
event is a first rate memory.

C
Cheryl
Chicago
1 review
Dined on January 6, 2022
Overall5food4service5ambience4

Things were rather subdued due to Covid restrictions, nevertheless, the ladies who checked us in and our waitress, Lori, were so very friendly and gracious. The meal was delicious and we really appreciated being able to spend time in the former Marshall Field & Company Walnut Room. Our waitress, Lori, really went over and above helping us remember the old days at Marshall Field's for the holidays.

R
Rodney
Jackson Hole
2 reviews
Dined on January 6, 2022
Overall5food5service5ambience5

Our waiter made the day, his name is Adam, quick, energetic and smart, his kindness really set the pace. Please note that we have been coming to the Walnut Room as a married couple for over 40 years and a individules over 70. Thank you, Rodney Thompson

M
Mares
Chicago
9 reviews
Dined on January 5, 2022
Overall5food4service5ambience5

Wish they had the Asiago chicken on the menu. I was looking forward to it. Please bring it back. In general the menu was fairly limited in the walnut room. Chicken pot pies were good as usual and the side salad was a nice size. The walnut room
Mugs were a bonus!! Thank you.

J
John
Chicago
4 reviews
Dined on January 5, 2022
Overall5food5service5ambience5

We were so pleased with the service we received from Lori. We can't wait til our next visit!

CR
ChrisR
1 review
Dined on January 5, 2022
Overall5food5service5ambience5

My first time there and it was a fantastic experience!

R
Rudy
Chicago
3 reviews
Dined on January 5, 2022
Overall5food5service5ambience5

I had a wonderful relaxing time. the tree was beautiful.

EC
EdithC
1 review
Dined on January 5, 2022
Overall5food4service5ambience4

I brought my family there to be able to experience dining in one of the famous restaurants downtown. The food was good, our server did an excellent job and staffs are friendly too. Just that they have limited menu due to pandemic but overall the experience was fantastic!

OT
OpenTable Diner
Chicago
2 reviews
Dined on January 5, 2022
Overall5food5service5ambience5

So much fun! Haven't been there since I was a kid - as always, the Walnut Room does not disappoint. Great waiter, kind staff, nice ambiance.

OT
OpenTable Diner
Chicago
1 review
Dined on January 5, 2022
Overall5food5service5ambience5

JoVantle and Diamond, our servers, made what was already a fabulous experience next level - so very appreciated! A special meal and a special restaurant, what a magical memory!

J
Jaime
San Francisco
4 reviews
Dined on January 5, 2022
Overall5food5service5ambience5

Great service. Very good food. Beautiful decorations. Was surprised we weren’t asked to show proof of vaccination.

J
James
Chicago
14 reviews
Dined on January 5, 2022
Overall5food5service5ambience5

We had a very nice experience at the Walnut Room. The food was very good the setting was pleasant and our server was excellent. We would definitely go again when in Chicago.

LH
LarryH
1 review
Dined on January 5, 2022
Overall5food5service5ambience5

As usual our annual visit to the Walnut Room was perfect. Very accommodating waiter. So happy the event was not cancelled due to covid.

I left my mask in the car and was given one when I entered the store. The mask was just awful --no strings for around the ears but a terrible piece of plastic which was too short to span the face. Worse mask I have ever experienced.

FAQs

You can order delivery directly from The Walnut Room - Chicago using the Order Online button. The Walnut Room - Chicago also offers takeout which you can order by calling the restaurant at (312) 781-3139.

The Walnut Room - Chicago is rated 4.5 stars by 3338 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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