The Rum Kitchen - All Saints Road

Reseñas de The Rum Kitchen - All Saints Road de comensales del restaurante. Basadas en valoraciones recientes.

1. D

   Darren

   Londres1 reseña

   1.0

   Comieron en 9 de diciembre de 2017

   1. Global 1
   2. Comida 4
   3. Servicio 1
   4. Ambiente 1

   Possibly the worst service I have ever experienced. We were first greeted by a confused waitress who seemed to have no idea what she was doing. She then offered us a table for 5 when we had booked a table for 6. Once seated things got a little better and food was ordered and served, food was good as previously experienced. We then wanted more drinks and dessert, this took 20 mins to order them and after half hour we still didn't have our drinks so we complained. We then complained several times after this until we had been waiting an hour for ours drinks and dessert. During this time the waitress seemed to be sitting with her friends at any opportunity who were also dining that night. We were unable to order our bill as no one was attending to us so decided to head to the till to pay. Our guests went ahead and left the restaurant, I was behind checking the table was clear and then proceeded to the till. At arrival to the till, everyone was very attentive trying to call security for the people who had 'left with out paying'. At this point I informed them that if they looked around their restaurant from time to time they would see that some of the party had yet to leave and in turn, pay. All in all this was a dreadful, painstaking experience which has left my opinion of the Rum Kitchen brand tarnished. The Crazy thing is I chose the notting hill branch due to my recent visit (october 2017) to Rum Kitchen carnaby street being ended short by a mouse running under my table whilst I was eating. The manager tried to palm me off with a free drink and acted like he knew there wwere mice!!! I should of learnt that these obviously aren't very professional outfits. BEWARE of Rum Kitchen!!!
   

   ¿Te fue útil?

2. N

   Nats389

   Londres1 reseña

   3.0

   Comieron en 4 de noviembre de 2017

   1. Global 3
   2. Comida 5
   3. Servicio 1
   4. Ambiente 2

   Staff were miserable and we felt pressured to order as soon as we sat down so we didn't feel relaxed. Good tasting food & cocktails.
   

   ¿Te fue útil?

3. G

   Gloria

   Londres4 reseñas

   4.0

   Comieron en 1 de noviembre de 2017

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   Love all the Rum Kitchens. Great atmosphere, good food & strong cocktails !
   

   ¿Te fue útil?

4. LP

   LisaP

   Londres3 reseñas

   4.0

   Comieron en 28 de octubre de 2017

   1. Global 4
   2. Comida 5
   3. Servicio 4
   4. Ambiente 5

   Loved the restaurant, the food was excellent big portions. I had the fritters for starters and the jerk chicken both dishes very nice. Nice atmosphere, drinks were a bit expensive but overall very nice . Would definitely recommend. Some staff were rude but others were really nice and helpful. Didn’t let it ruin our experience.
   

   • 

   ¿Te fue útil?

5. B

   Bubblz VIP

   Londres11 reseñas

   5.0

   Comieron en 14 de octubre de 2017

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Another awesome night again 😃
   

   ¿Te fue útil?

6. MG

   MichelleG

   Londres2 reseñas

   4.0

   Comieron en 14 de octubre de 2017

   1. Global 4
   2. Comida 4
   3. Servicio 3
   4. Ambiente 5

   Great place. Couple criticisms- Service a bit slow ! Food great although I had mutton that needed to be spicier for my taste But overall a nice place
   

   ¿Te fue útil?

7. OT

   Comensal de OpenTable

   Londres1 reseña

   4.0

   Comieron en 14 de octubre de 2017

   1. Global 4
   2. Comida 3
   3. Servicio 4
   4. Ambiente 5

   I visited The Rum Kitchen when it was newly opened and the ambience was great, especially the dance area downstairs. My latest visit on Sat 14 October (for a friend’s birthday) was great fun! We were allowed downstairs where we continued to drink and dance. However, the only downside to the night was 2 of my friends having to return their meals because the mutton (from the curry mutton) and the spicy chicken were undercooked. One re-ordered the fish (which is what i had), and the other re-ordered the Jerk Chicken. However, by the time they arrived, my friends had been put off eating further! They were complimentary about the portions, the cocktails and our waitress! Management were tentative and took our suggestions on board! I would go there again and stick to the saltfish fritters, the fish, the cocktails and the dancing downstairs!
   

   ¿Te fue útil?

8. OT

   Comensal de OpenTable

   Londres1 reseña

   4.0

   Comieron en 10 de octubre de 2017

   1. Global 4
   2. Comida 4
   3. Servicio 3
   4. Ambiente 3

   Great food, good for any occasion. Love this place.
   

   ¿Te fue útil?

9. v

   vhonrado1234567890

   Londres1 reseña

   1.0

   Comieron en 22 de septiembre de 2017

   1. Global 1
   2. Comida 3
   3. Servicio 1
   4. Ambiente 3

   We found the staff so rude ! The manager on duty on that night was lovely but hes staff the girls who serving us they make us fell so uncomfortable . The girl on duty at the front door entry light skinny one told the girls we have to leave because the table was reserve to another people , we did understand that our wine bottle was half way so we ask them if we can go downstairs they said no because was reserve for birthdays parties so we explained we are having a good time the food was nice today its Friday lets us go down for a drink they said no . I call the manager he told us its fine we could stay ,after we spoke to the manager they come back told us to leave we said we going to go downstairs now they told us you are not allowed . So we left the restaurant .it was a shame because the restaurant its lovely food are great but the girls all of them part from the one work in the bar were playing with us after a long week and day at work .make us fell not welcome we didn't do nothing wrong we were 4 girls who having a good time .
   

   ¿Te fue útil?

10. PG

    PaulG

    Londres2 reseñas

    5.0

    Comieron en 17 de septiembre de 2017

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Excellent food and great ambience .i celebrated my birthday and the Appleton went down well with my jerk burger . The staff where very accommodating and polite ,rarely found in London . Keep up the good work and big up to the chefs .🙏🏾👍🏾🎉🥊
    

    ¿Te fue útil?