The Rib Room at the Omni Royal Orleans

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1. MB

   MaryjaneB

   Atlantic City

   33 reviews

   vip
   3.0

   33 reviews

   Dined 1 day ago

   overall3food2service5ambience5

   Beautiful room, great cocktails and great service. But the fish was incredibly hard to cut - seemed as if it had been frozen. The lobster pops appetizer were pretty tasty but barely warm. Very small portion, too. Bread pudding was outstanding.

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2. OT

   OpenTable Diner

   Austin

   2 reviews

   2.0

   2 reviews

   Dined 4 days ago

   overall2food1service2ambience3

   Took over an hour to be served. Waiter asked how our food was and when he got an honest answer there was no questions he just walked. If he didn’t really want to know if there was a problem why did he ask

   Report
3. TW

   TimW

   Milwaukee

   10 reviews

   3.0

   10 reviews

   Dined 5 days ago

   overall3food4service3ambience4

   my wife and I have eaten here many times. service was not as good as in the past. Bartender made a terrible Sazerac. She did not know how. my wife asked for a glass of wine and they poured the most expensive. my wife had the Queen sized Prime Rib (only place you can get it in NOLA). I had fish, small portion for the price ($28)but tasted good. Waiter acted like he was not there. I am sad to see the decline.

   Report
4. DB

   DavidB

   1 review

   2.0

   1 review

   Dined on May 13, 2022

   overall2food4service2ambience4

   When I'm paying $55 for a steak and $180 for a bottle of wine, it comes with some expectations. First, the service should be more prompt and my server should know how to properly open a bottle of wine. Second, at those prices I expect a dress code to be enforced, and I shouldn't see people wearing shorts, t-shirts, and backwards baseball caps in the dining room.

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5. SH

   SueH

   Baltimore

   2 reviews

   5.0

   2 reviews

   Dined on May 12, 2022

   overall5food5service5ambience5

   Great staff. Great food. Great experience!

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6. a

   annag

   1 review

   5.0

   1 review

   Dined on May 11, 2022

   overall5food5service5ambience5

   You are the best. Better than the Palm and Morton’s

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7. OT

   OpenTable Diner

   New Orleans

   1 review

   vip
   5.0

   1 review

   Dined on May 8, 2022

   overall5food5service5ambience5

   Mother’s Day

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8. OT

   OpenTable Diner

   New Orleans

   1 review

   1.0

   1 review

   Dined on May 8, 2022

   overall1food1service3ambience3

   This was anniversary dinner. My prime rib looked like a rump roast. It was huge and presentation was awful. Unappetizing and looked like it was dumped on my plate. It tasted ok but definitely not good. My husband had the same view of his. It was not carved.

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9. OT

   OpenTable Diner

   Baton Rouge

   1 review

   5.0

   1 review

   Dined on May 7, 2022

   overall5food5service5ambience5

   GREAT Placr for locals and tourists! Beautiful inside and out. Excellent service and excellent food. Does not get much better!

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10. NA

    NADAG

    1 review

    2.0

    1 review

    Dined on May 7, 2022

    overall2food4service2ambience3

    Our reservation was for 7:30 pm. The service was very slow. We did not leave until after 10 pm, not by choice. Dessert took over an hour to receive and over 40 minutes for our food. This was a birthday celebration for my daughter and I. I told the waiter we were celebrating our birthdays, and this was completely ignored. Meanwhile, we hear birthday singing for a couple of other individuals in the restaurant. Not trying to be petty, just poor service from our waiter. I will go to Ruth's Chris next time for the same price.

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11. RW

    RhondaW

    New Orleans

    2 reviews

    2.0

    2 reviews

    Dined on May 7, 2022

    overall2food2service3ambience3

    Very disappointing

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12. j

    janem

    New Orleans

    27 reviews

    vip
    4.0

    27 reviews

    Dined on May 6, 2022

    overall4food4service5ambience4

    Server was excellent, always nice to sit by window watch people go by . We are regular dining .

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13. DW

    DavidW

    New Orleans

    77 reviews

    vip
    5.0

    77 reviews

    Dined on May 6, 2022

    overall5food5service5ambience5

    Jason and Renee and Frank took great care of us. Wonderful experience!

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14. SP

    SteveP

    New Orleans

    4 reviews

    5.0

    4 reviews

    Dined on May 3, 2022

    overall5food5service5ambience4

    All went well. Great service from Dylan and crew

    Report
15. MK

    MariaK

    Washington DC

    71 reviews

    vip
    2.0

    71 reviews

    Dined on May 1, 2022

    overall2food2service1ambience3

    I usually just skip a review if I didn’t like the meal but I won’t be going back to this one to give them a second try. I ate alone as my husband waited for his meal to be correctly prepared.

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16. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 30, 2022

    overall5food5service5ambience5

    very good food, excellent service, but bar was a little loud. 10/10

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17. BS

    BernardS

    Chicago

    18 reviews

    vip
    5.0

    18 reviews

    Dined on April 29, 2022

    overall5food5service5ambience5

    Always a pleasure dining here Food and service excellent

    Report
18. LH

    LisaH

    1 review

    5.0

    1 review

    Dined on April 29, 2022

    overall5food5service5ambience5

    Excellent food! I had the red snapper and my son had the prime rib. Very very good. Our waiter Christian was very attentive and made us feel welcome. We enjoyed talking to Frank!! We will absolutely return when in NO next time.

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19. ST

    STEPHENG

    New England

    2 reviews

    5.0

    2 reviews

    Dined on April 28, 2022

    overall5food5service5ambience5

    We spent our first night in New Orleans at the Rib Room as we arrived late to the Omni hotel and thought it would be convenient. Best dining decision we could have made. Great service, both friendly and helpful, and superb dinners. The next day we returned with our daughter and granddaughter and we all loved it. Everything was a hit - from the turtle soup, to the the steak, chicken, and lamb! We will be back next visit.

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20. b

    babybear

    Houston

    70 reviews

    vip
    5.0

    70 reviews

    Dined on April 27, 2022

    overall5food5service5ambience5

    We make sure we go to the rib room every time we are in nee orleans. I believe it was the best steak I’ve ever had, this last time. Well done! (ha ha). Keep up the great work!

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21. K

    Kevin

    Exclusive

    8 reviews

    vip
    3.0

    8 reviews

    Dined on April 26, 2022

    overall3food2service1ambience5

    The quality of the food was very deceiving. The steaks were not cooked to requested temperature. Way too much salt on all the food. Missing veggies on one of the plates. Waited 30 min before someone came and see us.

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22. P

    Pete

    New Orleans

    72 reviews

    vip
    5.0

    72 reviews

    Dined on April 25, 2022

    overall5food5service5ambience5

    Thanks to our waiter, Mark. Great time getting the crew together.

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23. LH

    LucindaH

    San Francisco

    11 reviews

    5.0

    11 reviews

    Dined on April 23, 2022

    overall5food5service5ambience5

    Noise level higher because it was a jazz brunch. Everything was great!

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24. PS

    PaulS

    Dorset

    1 review

    4.0

    1 review

    Dined on April 23, 2022

    overall4food4service4ambience4

    Nice restaurant service was prompt and efficient. Wine good value and food was nice but not exceptional exceptional. Far too much salt used for my slow còoked rib.

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25. DH

    DavidH

    1 review

    1.0

    1 review

    Dined on April 19, 2022

    overall1food1service1ambience3

    The service was abominable;2 and a half hours for lunch when it was a few salads ,3 soups and one taco .Everyone got their food at different times and there was literally an hour wait between the 4 th and 5 th diner being served. It seems like there was a staff shortage which is understandable but they should be closed rather than serve less than marginal food in a poor manner.I took clients there and was really embarrassed. I would never go back.

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26. OT

    OpenTable Diner

    Philadelphia

    1 review

    2.0

    1 review

    Dined on April 19, 2022

    overall2food2service2ambience3

    Reserved for 7:30 PM, was seated at 8:40PM. Turtle soup was watery. Rib Eye 16 oz was more than half fat. Peach cobbler was pasty. All in all a budget disappointment.

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27. DH

    DavidH

    1 review

    3.0

    1 review

    Dined on April 18, 2022

    overall3food3service2ambience3

    The service was very slow and our drink orders were incorrect. The cocktails were not good at all. Somewhat disappointing though the staff was friendly just unbelievably slow.

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28. PC

    PamC

    New Orleans

    12 reviews

    5.0

    12 reviews

    Dined on April 17, 2022

    overall5food5service5ambience5

    Easter awesome!

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29. KE

    KEVIND

    New Orleans

    1 review

    5.0

    1 review

    Dined on April 16, 2022

    overall5food4service5ambience4

    Birthday Celebration and Easter

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30. AT

    ATom

    1 review

    5.0

    1 review

    Dined on April 16, 2022

    overall5food5service5ambience5

    The staff at Rib Room were so amazing and accommodating. My bridesmaids and I went for my bachelorette weekend in New Orleans and we had such a great time. The food was absolutely amazing, the service impeccable, and the ambiance relaxing. Definitely recommend this restaurant! 10/10

    Report
31. OT

    OpenTable Diner

    New Orleans

    1 review

    2.0

    1 review

    Dined on April 15, 2022

    overall2food4service2ambience2

    The once delicious and sought-after Rib Room is currently something to be avoided. We live in NO and made reservations for an 8:30 pm dinner. Upon entering, I noted they were not necessary because the restaurant was around 50%capacity. They are short staffed as are many sites. Our cocktails arrived after a bit of a wait. Our waiter was reticent to offer dessert, which we wanted. She brought them out and remarked that she hoped they were good because she prepared them; the kitchen staff was gone. The food was tasty but keeping that thought isn’t easy. After paying our bill I spied a mouse casually enjoying floored crumbs and bits. We’re hoping this terrific location will be able to gain its former service and quality levels.

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32. s

    stevenl

    New Orleans

    3 reviews

    5.0

    3 reviews

    Dined on April 14, 2022

    overall5food5service5ambience5

    maitre d' Alan is first class and maintains high standards.

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33. OT

    OpenTable Diner

    Cincinnati

    1 review

    1.0

    1 review

    Dined on April 12, 2022

    overall1food1service1ambience5

    In a word our experience was horrible 😠 After reviewing the online menu and the menu posted at the restaurant our party of 4 decided to make a reservation for lunch. The lunch menu sounded perfect, salad’s, burgers, soup etc. After being seated we were approached by our waiter named Brandon who seemed to have an attitude, but oh well. He asked if we would like a drink? We asked for a wine list? He said no just tell me what you want. We were stunned, very rude. I said ok, what Cab’s do you have? He said, I’ll pick one out. At this point we look at the menu, no sandwiches, expensive steaks, pork chops, veal something. We then requested the lunch menu, nope just this menu, attitude again, ugh. We decided on the French onion soup which was delicious and the Moss salad, horrible. Nasty looking rotisserie chicken thrown on the top of lettuce tomatoes an olive or two. Our bill was $210.00 for lunch. We love NOLA for the culinary experiences but this wasn’t one of them. I appreciate the city has fallen on hard times with Covid however Brandon’s bad attitude and the nasty chicken, Louis Martini expensive Cab at $13.00 is not the way to rebound.

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34. E

    Elie

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on April 10, 2022

    overall5food5service5ambience5

    Came for an Anniversary celebration with friends. Felt really welcomed by the staff. The chef spoke with us personally about our meal. Great experience

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35. M

    Michael

    Houston

    15 reviews

    vip
    2.0

    15 reviews

    Dined on April 10, 2022

    overall2food1service2ambience3

    I have always loved The Rib Room but today was extremely disappointing. We had 10:15 reservations for brunch. When we arrived at 10:10, our waiter explained that the restaurants closes from 10:30 - 11:30 to set up for brunch so we needed to hurry and order. It was my mom’s 86th birthday and this was definitely not the experience we were expecting. Our waiter was terrible. My eggs Benedict were so over cooked that the center was hard. The waiter never refilled our coffee or bottomless bloody Mary’s unless we waved him down and he also forgot to bring some of the items we ordered. We spoke to the manager and he was very nice and helpful. However, the restaurant needs to explain that 10:15 reservations are not brunch but breakfast. They also should put a note explaining that 10:15 reservations mean you must hurry and order before 10:30 or you will be unable to eat and must leave soon. The waiter explained he will be in break and the dining room will be closed.

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36. OT

    OpenTable Diner

    Baton Rouge

    2 reviews

    3.0

    2 reviews

    Dined on April 9, 2022

    overall3food4service3ambience4

    Server was great.

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37. OT

    OpenTable Diner

    Seattle

    1 review

    5.0

    1 review

    Dined on April 8, 2022

    overall5food5service5ambience4

    Great service

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38. l

    laynem

    New Orleans

    23 reviews

    1.0

    23 reviews

    Dined on April 7, 2022

    overall1food1service5ambience3

    Service was good. Jeremy and Frank were very attentive and enjoyable. The lobster pops were delicious. Our three steaks were ordered as medium; however they were served well done. No one attempted to rectify the issue I am not in the habit of paying $59 for a filet that is overcooked. This was very disappointing! I have no intention of returning to this restaurant.

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39. b

    bigboy1

    Western NC

    3 reviews

    2.0

    3 reviews

    Dined on April 4, 2022

    overall2food1service1ambience5

    Big disappointment compared to previous dining experience

    Report
40. KG

    KathyG

    Palm Springs

    4 reviews

    vip
    4.0

    4 reviews

    Dined on April 4, 2022

    overall4food4service3ambience3

    In town for final 4

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