The Pump House

4.6
858 Reviews
$30 and under
American
The Pump House Restaurant offers Fine Dining in a Historice Atmosphere overlooking the Chena river. We are listed on the National Registry of Historic Sites and are the recipient of the DiRONA Award. Seasonal closure - January 1st through February 7th. Reopening February 8th.
What 858 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.4
food
4.6
service
4.6
ambience
4.2
value
Noise · Moderate
92% of people would recommend it to a friend
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TL
TammyL
Seattle
1 review
Dined on November 3, 2020
Overall5food5service5ambience5

My favorite place to dine when visiting Fairbanks.

F
Falex456
1 review
Dined on October 31, 2020
Overall5food4service5ambience5

I loved the charm and decor of the Pump House. The blueberry mule was delicious and my server Patrick was very knowledgeable and obviously loved his job.

AA
AAAkdiner
Anchorage
1 review
Dined on October 31, 2020
Overall5food5service5ambience5

Food and service was wonderful! We always enjoy our visit to the Pump house.

CL
CandaceL
Washington DC
6 reviews
Dined on October 24, 2020
Overall5food5service5ambience5

Everything was perfect! Great food and service. Steaks were perfectly cooked. Drinks were delish. Desserts were tasty. And the service was top notch.

JL
JamesL
1 review
Dined on October 23, 2020
Overall5food5service5ambience5

Wonderful service and food. Can't wait to go back!

KH
KimH
1 review
Dined on October 21, 2020
Overall5food5service5ambience5

The food was delicious, the waitress was friendly, funny and went out of her way to make sure that we were satisfied with our meal. Good job!!

NT
NickT
1 review
Dined on October 17, 2020
Overall5food5service5ambience5

As usual, food & service was top notch. Melissa & I thoroughly enjoyed our meal.

C
Cruxxy
1 review
Dined on October 17, 2020
Overall5food4service5ambience5

Food and service were excellent. Waitress was fantastic

DC
DeanC
Anchorage
3 reviews
Dined on October 10, 2020
Overall4food4service5ambience5

My only critic would be that my Alaska Grilled Halibut could have used more sauce.

S
Silas
1 review
Dined on October 2, 2020
Overall5food5service3ambience5

Everything was great there. Just had a little issue with the waiting times. Other than that, I would definitely go back because everything was so delicious and the environment was awesome and chill.

JL
JenniferL
Washington DC
2 reviews
Dined on September 26, 2020
Overall4food4service4ambience4

The food was delicious and presented nicely on the plate. The lighting and atmosphere was very cozy. We had a great time.

D
Diner
Anchorage
1 review
Dined on September 26, 2020
Overall5food5service3ambience4

This trip, the food was excellent, as usual, but the service was a bit sub par.

MB
MargaretB
1 review
Dined on September 25, 2020
Overall5food5service5ambience5

Staff friendly and prompt. Elk meatloaf, fish and chips, seafood pasta were all very good.

KB
KimB
1 review
Dined on September 25, 2020
Overall5food5service4ambience3

My husband had the rib eye that was cooked perfectly and was so moist it just melted in your mouth. I had the blackened halibut and it was fantastic and the side dish was amazing. It was my husband's birthday and we selected the chocolate cream cheese filled cake. The cake was dry but the ice cream was yummy and we did not get charged for that so it was fine. We each had a drink as well. I have not experienced that level of food eating out in a long time. We were visiting Fairbanks for the weekend and the next time we visit we will eat here again. Bravo to the chef!

OT
OpenTable Diner
Nashville
2 reviews
Dined on September 24, 2020
Overall4food2service4ambience4

Server was very pleasant
Food was not great.
Seafood chowder was excellent, scallop ere amazing however the remaining items on the plate were absolutely awful!.

OT
OpenTable Diner
1 review
Dined on September 23, 2020
Overall5food5service5ambience5

Everything from the service to the food was excellent. Perfect atmosphere and all the safety precautions were handled with care. Loved our server and the food was incredible.

RC
ReginaC
1 review
Dined on September 22, 2020
Overall5food5service5ambience5

Everything was great from the service to the food. Especially the dessert ❤️🥰

C
Christopher
1 review
Dined on September 18, 2020
Overall5food5service5ambience4

Great service and great food, well worth a visit while in Fairbanks

OT
OpenTable Diner
Chicago
1 review
Dined on September 10, 2020
Overall1food1service3ambience3

We were here on our last night in alaska before we had to catch our flight back home and wanted to make it special. We made our reservations in advance and were seated at a table which was right next to an occupied table. In light of the covid situation we asked our hostess if we could move one table behind to maintain some distance. She told us it was not possible as it was reserved. For the entire 1.5 hrs we spent there, that table was vacant. Coming to the food, i ordered the seafood risotto. While it was good, i had a really bad stomach ache and had to rush to find a restroom enroute to the airport, resulting in us nearly missing our flight. Overall i did not enjoy my experience and will not be going back to this restaurant.

KJ
KuyaJus
1 review
Dined on September 9, 2020
Overall5food5service5ambience5

Love the atmosphere and love the professionalism of the server. She asked about my aew shirt and my brother-in-law’s sweater and had an awesome conversation!

The food was awesome! I had the seafood combination thats beer-battered and I loved the sauce and grilled seafood that was on it.

I also would like to say the chocolate mousse cake blew me away with its smoothness! In fact, i’ve never been to a restaurant that had a menu where it was not on paper, but shows you on the tray!

When I visit fairbanks again, i would love to stop by. This restaurant was worth having my after-birthday dinner at.

k
kctjohnson
Phoenix
2 reviews
Dined on September 8, 2020
Overall4food4service4ambience4

This restaurant was probably the only restaurant in Fairbanks that I can truly say had good food. I ordered the crab & shrimp rangoon which was really savory and delicious. The reindeer medallion was cooked to my liking, but I think they were a little heavy-handed with the marsala in the risotto.

I went a second time (I was in Fairbanks for 4 days) and ordered the grilled halibut, which I thoroughly enjoyed. If I go back to Fairbanks to escape the Arizona heat again, I will definitely be eating here.

OT
OpenTable Diner
1 review
Dined on September 8, 2020
Overall5food5service5ambience5

As always very good. Excellent food and service, one of the best establishments in Alaska!

NO
NaomiOlson
1 review
Dined on September 7, 2020
Overall3food4service2ambience4

Overpriced for what was expected. Service was lacking, server was hard to track down. Food was ok but definitely overpriced. We had a similar meal a few days later somewhere else for $50 cheaper. One of our party members lost their hat and called to ask about it and staff was very unhelpful on the phone so we had to drive back to speak to the manager to find it.

ZD
ZDZD
Chicago
2 reviews
Dined on September 5, 2020
Overall4food1service4ambience5

I have eaten at the Pump House numerous times over the past 9 years and it has always been a go-to for my family. Unfortunately, the food has gone downhill so much that our last visit we decided it would be our last for a very long while. Hopefully, they get their act together.

g
geoffs
Anchorage
1 review
Dined on September 4, 2020
Overall5food5service5ambience5

A must when visiting Fairbanks; for service, ambience, food, and all things good in high quality dining experiences.

OT
OpenTable Diner
Anchorage
2 reviews
Dined on August 22, 2020
Overall4food3service4ambience4

Good service

D
Diner2
Anchorage
1 review
Dined on August 18, 2020
Overall5food5service5ambience5

Great food! We sat on the deck and it was absolutely beautiful!

ZN
ZelonaN
1 review
Dined on August 16, 2020
Overall5food5service5ambience5

I can't remember our waiter's name, but he's very helpful and quick response when we asks questions. Overall, fanstastic

OT
OpenTable Diner
1 review
Dined on August 9, 2020
Overall5food5service5ambience5

Great halibut!!

B
vipBrshimer
Minneapolis
8 reviews
Dined on August 7, 2020
Overall5food4service5ambience5

Great service. Food was good, great mix on the menu.

d
dlite
Los Angeles
2 reviews
Dined on August 2, 2020
Overall4food4service3ambience5

Although the service was super slow, we really enjoyed our food. Great crab cakes, great halibut dish and good size portions !

T
Tyler
1 review
Dined on August 1, 2020
Overall5food5service4ambience5

There was a long wait but good food and excellent service.

NA
New2Alaska
1 review
Dined on August 1, 2020
Overall4food3service4ambience4

This is the second time we have been to the Pump House. I paid $30 for a seafood and Halibut dinner, and it was the smallest piece of Halibut that I have ever seen. My plate was loaded with french fries, 3 shrimp, 2 scallops and a sliver of Halibut. I was very disappointing! I was banking on having lefter over for the next day, cause usually their portions are very large.

KA
KarenA
1 review
Dined on July 31, 2020
Overall5food4service5ambience5

Salmon salad was wonderful, but perhaps a little overpriced. 2 orders of Alaska Fish n Chips had large portions. The Asian cole slaw side wasn’t liked by either party, so the PH might want to reconsider this particular side. You can’t beat the ambiance anywhere else in Fairbanks. Our server was super professional. The desserts are pastry masterpieces.

EN
ErickaN
1 review
Dined on July 24, 2020
Overall5food5service5ambience5

We had a very enjoyable time! the servers and food were amazing we left very happy and full! everyone was following very good sanitation protocols and even when my steak was under they had no problem fixing it for me! Pump house for the win!

TB
TonyaB
1 review
Dined on July 24, 2020
Overall5food5service5ambience5

Our family loved dining at the Pump House. The food was excellent and so was the service!

CC
CanCan
Las Vegas
5 reviews
Dined on July 20, 2020
Overall5food5service5ambience5

Delicious Alaskan cuisine with excellent customer service. Great Alaskan ambience, too.

KB
KevinB
1 review
Dined on July 17, 2020
Overall5food5service5ambience5

The environment was a fun and family friendly. We were on a bit of a time crunch when we went, and when it took a little while for them to serve us they were very apologetic and gave us dessert for free. Dining there was a very pleasant experience!

AK
AKRs
1 review
Dined on July 15, 2020
Overall5food5service5ambience5

Wait staff were very friendly and waited on our table with enthusiasm. The food was excellent.

AN
AnnN
1 review
Dined on July 14, 2020
Overall5food5service5ambience5

Our server was awesome and more than accommodating to help one in our group that s allergic to onions. He suggested something and she really liked it. Will definitely return again

FAQs

The Pump House is rated 4.6 stars by 858 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.