The Parlour Italian Kitchen & Bar

The Parlour Italian Kitchen & Bar reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   J . Louis

   Edmonton1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Gaby our waitress was exceptional. Fantastic service ! The restaurant is easily among Edmonton’s best. We will definitely recommend The Parlour to friends. Thanks.
   

   The Parlour Italian Kitchen & BarResponded 2 days ago

   Hi J. Louis, thank you so much for the kind words! We're thrilled to hear Gabby provided you with exceptional service—she’ll be so happy to hear your praise. It means a lot to be considered among Edmonton’s best, and we truly appreciate your recommendation. We look forward to welcoming you back to The Parlour again soon!
   

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2. S

   Stephanie

   Edmonton4 reviews

   4.0

   Dined on May 3, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   We were greeted and seated by a lovely hostess. Service was delivered by several individuals all of which seem to know our order and kept our glasses filled. This was very appreciated! Food and wine were all delicious. We had the bruschetta, which is very generous serving, although suggest more bread be included if needed, without an extra charge. The pesto Orecchiette was generous and delicious as well. We’ll be back again and look forward to the patio this summer. 
   

   The Parlour Italian Kitchen & BarResponded 2 days ago

   Hi Stephanie, thank you so much for your kind and thoughtful feedback! We’re thrilled to hear you enjoyed the service, food, and wine—especially the bruschetta and pesto orecchiette. It’s wonderful to know our team made you feel taken care of throughout your visit. Thank you for the suggestions, they have been passed onto our kitchen managers for consideration. We can’t wait to welcome you back this summer on the patio!
   

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3. T

   Todd

   Palm Springs11 reviews

   4.0

   Dined on April 27, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Great food, good ambience but the service is slow. Server was not very attentive and we saw lots of different faces at our table. Delivering food, delivering drinks and taking our order. Maybe best to sit downstairs??
   

   The Parlour Italian Kitchen & BarResponded on April 28, 2025

   Hi Todd, thank you for taking the time to share your experience with us. We pride ourselves on our teamwork which is why you interacted with a number of our team members during your experience. If you would prefer to be sat in the lounge for your next visit, please note so in your reservation and we would be happy to accommodate the request to the best of our abilities. We thank you, again, for dining with us and we look forward to giving you the full WOW experience on your next visit!
   

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4. S

   Sharon

   Edmonton3 reviews

   3.0

   Dined on April 27, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   Normally, The Parlour is a 5-star experience, but unfortunately, this visit fell a little short. We chose it on an Oilers game day, and while the atmosphere was electric and lively, the service and food did not meet the usual standard. Our meatballs and pizza arrived cold, which was surprising given how quickly food seemed to be moving out of the kitchen. Typically, we would expect dishes to be piping hot, especially on such a busy night. Hopefully, this was just an off evening, as The Parlour is usually a fantastic choice.
   

   The Parlour Italian Kitchen & BarResponded on April 28, 2025

   Hi Sharon, thank you for sharing your feedback with us. We’re thrilled to hear that you enjoyed the lively atmosphere this weekend. That said, we’re genuinely sorry to hear that the food and service didn’t meet your expectations this time around. This feedback has been shared with the team; however, if ever we provide anything but excellent experiences for you, we would love to have the opportunity while you're still dining with us so we can quickly have your meatballs and pizza remade to come out piping hot and perfect and have you leaving full and happy.
   

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5. C

   Carmen

   Edmonton1 review

   3.0

   Dined on April 25, 2025

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 5

   Marguerita pizza consisted of dough, a small amount of pizza sauce and 5 small basil leaves.
   

   The Parlour Italian Kitchen & BarResponded on April 28, 2025

   Hi Carmen, thank you for taking the time to leave us a review and we sincerely apologize that your Queen pizza was less than perfect. I was one of the managers that evening who came to check in on how your pizzas came out tasting. Unfortunately, this feedback was not provided at that time where I would have been more than happy to have the Queen pizza remade to perfection for you while you were still dining with us to ensure you left happy. We'd love to have you back in to have a Queen pizza on us so you can taste how great it really is! At your convenience, please call us at Parlour and ask for Josh or Sam to book you in for this experience.
   

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6. P

   Pat

   Edmonton2 reviews

   5.0

   Dined on April 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great selection of pizzas and specialty drinks. Pizzas are made with fresh ingredients and cooked in a wood oven
   

   The Parlour Italian Kitchen & BarResponded on April 28, 2025

   Hi Pat, thank you for your wonderful review! We take great pride in crafting delicious pizzas with the freshest ingredients and cooking them to perfection in our wood oven. Pairing them with our specialty drinks makes for a truly enjoyable experience, and we're thrilled that you appreciated our selection. We look forward to welcoming you back for another Lime in the Coconut soon!
   

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7. D

   Dave

   Edmonton3 reviews

   5.0

   Dined on April 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service,food and atmosphere been here many times never disappointed Our waitress Sam was awesome thanks again for letting me use your tide pen for the mess on my shirt Highly recommend this place
   

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   The Parlour Italian Kitchen & BarResponded on April 20, 2025

   Hi Dave! Thank you for your wonderful review! We're so glad to hear that you've had consistently great experiences with us. Excellent service, delicious food, and a welcoming atmosphere are what we strive for, and it's fantastic that Sam made your visit even more memorable. We love going the extra mile to help our guests—Tide pen included! Looking forward to seeing you again soon. Cheers!
   

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8. K

   Kent VIP

   Saskatoon39 reviews

   5.0

   Dined on April 14, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   My go to place when in Edmonton downtown. Great choice of craft beer, lots of selection for appetizers and main course are good solid quality food. Short walk to the Edmonton Oilers games.
   

   The Parlour Italian Kitchen & BarResponded on April 20, 2025

   Hi Kent! Thank you for your fantastic review! We're thrilled to be your go-to spot in downtown Edmonton. And being just a short walk from Oilers games makes it even better. We appreciate your support and look forward to welcoming you back soon. Cheers!
   

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9. R

   Rohdy

   Unspecified1 review

   5.0

   Dined on April 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   One of my favourite places to eat in Edmonton before an event at Roger’s Food is always good. First time visiting with someone with a gluten allergy and they were very accommodating Furniture is starting to show its age.
   

   The Parlour Italian Kitchen & BarResponded on April 21, 2025

   Hi Rohdy, thank you for your thoughtful review! We're delighted to hear that our restaurant is one of your favorite spots before an event at Rogers. It’s wonderful that you consistently enjoy our food, and we’re especially glad that our range of gluten-free options were accommodating. We appreciate your feedback about the furniture as well. Looking forward to welcoming you back soon!
   

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10. C

    Christie

    Edmonton4 reviews

    5.0

    Dined on April 10, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Kate was beyond amazing. Very personable. Super accommodating. The food, amazing as always. Pizzas are so delicious. We celebrated a birthday and the staff acknowledged our celebration and took time to make it special. Always a great experience at the Parlour!
    

    The Parlour Italian Kitchen & BarResponded on April 10, 2025

    Thank you for your wonderful review! We’re absolutely thrilled to hear that Kate helped make your celebration extra special. It means so much to us that you continue to enjoy our delicious pizzas - last night's pizzas were made by Danny and Sam! We truly appreciate your support and look forward to welcoming you back for more amazing experiences!
    

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