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Overall ratings and reviews
4.7based on recent ratings
4.8
food
4.8
service
4.8
ambience
4.3
value
Noise · Quiet
100% of people would recommend it to a friend
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OT
OpenTable Diner
New England
1 review
Dined on March 13, 2020
Overall5food5service5ambience5

Great! Lovely outdoor seating

T
Tater
Charleston
8 reviews
Dined on March 7, 2020
Overall5food5service5ambience5

This place is remarkable beginning with Lily(on weekends) as the hostess with the mostess(and I do not mean maybe). The staff is well trained and close to perfect in every way. The buffet is beyond great. Always fresh. The pastry chef must come from pastry heaven. Truly a master at what he does. Food/service/value- the tops.

OT
OpenTable Diner
New England
1 review
Dined on March 7, 2020
Overall3food2service4ambience4

Fine hotel restaurant, but not worth it if you are looking for an authentic Charleston experience.

RG
vipRoxanneG
Atlantic City
5 reviews
Dined on March 6, 2020
Overall5food5service5ambience4

Our server Paul was very attentive and pleasant

W
vipWes1
Chicago
31 reviews
Dined on March 6, 2020
Overall4food4service5ambience5

Perfect place for lunch!!

LM
vipLittleMac
Miami
10 reviews
Dined on February 22, 2020
Overall5food5service5ambience5

Great quality food. The short rib plaintains and chicken salad are awesome.

OT
OpenTable Diner
Philadelphia
2 reviews
Dined on February 22, 2020
Overall5food5service5ambience5

Great place to have breakfast in a quit intimate setting.I highly recommend this place.

J
vipJmc4152
Washington DC
24 reviews
Dined on February 22, 2020
Overall3food3service4ambience5

On our visits to Charleston we usually have breakfast at the Palmetto Cafe. And most of the time we go through the breakfast buffet. This visit we were a little disappointed as the eggs Benedict which had always been delicious was overcooked and dry. We rebounded with a good omelette however. Next time we may order from the menu. We will return as it is a great place to enjoy breakfast. Fresh OJ and French press coffee is delish

FX
vipFXM33
Charleston
49 reviews
Dined on February 19, 2020
Overall5food5service5ambience4

Best in Charleston for an elegant lunch. We keep going there!

T
vipThomas
San Diego
8 reviews
Dined on February 19, 2020
Overall3food3service4ambience3

A little disappointed as it was touted as such a great place. Good service but food was overpriced and not to the standard we expected.

AT
AnnT
Charleston
15 reviews
Dined on February 9, 2020
Overall5food5service4ambience5

Always beautiful and delicious. Kid friendly. Exceptional!

C
Cathy
Charleston
9 reviews
Dined on January 31, 2020
Overall5food5service5ambience5

Saturday lunch consisted of shrimp and grits and the sampler. She crab soup was excellent as was the burger. Paul, our waiter, was fantastic. Atmosphere was upscale but not stuffy.

J
vipJack
New England
87 reviews
Dined on January 27, 2020
Overall5food5service5ambience5

Breakfast was wonderful. Our sever was very nice. The food is second to none!!

Y
Yummyinthetummy
New England
17 reviews
Dined on January 25, 2020
Overall4food4service5ambience5

Lovely setting. Brunch is a tad pricey but selection is worth the splurge!

OT
OpenTable Diner
1 review
Dined on January 19, 2020
Overall5food5service5ambience5

Amazing! Such a delicious restaurant!

OT
OpenTable Diner
Charleston
1 review
Dined on January 12, 2020
Overall5food5service5ambience5

Always happy with Palmetto Cafe. Great service and food on a consistent basis. Highly recommend

JH
JaneH
Houston
1 review
Dined on January 9, 2020
Overall5food5service5ambience5

Servers were wonderful. We come here about once a year for special occasions. It is a bit pricey..

H
vipHiltonheadvisitor
Charleston
18 reviews
Dined on January 6, 2020
Overall5food5service5ambience5

A Charleston must. Clearly a cut above. Went for lunch. Great food and service. Attractive surroundings.

OT
vipOpenTable Diner
Vancouver
38 reviews
Dined on December 30, 2019
Overall5food5service5ambience5

Incredible! Beautiful surroundings of natural light and gardens. The buffet is where it’s at so you can sample all the amazing brunch foods. Truly a beautiful spot for an amazing bite.

MU
vipMarionU
New York Area
24 reviews
Dined on December 27, 2019
Overall5food5service5ambience5

Our server, Rebecca, made the entire Bday celebration a Win-Win! Loved everything!

SH
SandyH
Columbus
1 review
Dined on December 19, 2019
Overall5food5service5ambience5

Always a special lunch location for catching up over the holidays. Perfect

OT
vipOpenTable Diner
Charleston
86 reviews
Dined on December 4, 2019
Overall5food5service5ambience5

Friends Christmas lunch!

H
Hoppy
Charleston
1 review
Dined on December 3, 2019
Overall5food5service5ambience5

Excellent service and exceptional food! Beautifully decorated to reflect the holiday spirit!

OT
OpenTable Diner
Atlanta
35 reviews
Dined on November 29, 2019
Overall4food5service4ambience5

Made the reservation and requested table 21 well in advance. When we showed up, not only was someone else JUST seated at table 21, there wasn't any table ready for us, so we had to wait. The lady, who I believe was one of the managers, was very friendly and apologized profusely. Our waiter was nice, but forgot to bring an item we ordered, so had to flag him down to remind him. This is the second time he's waited on us and both times he went to get something we ordered and got side-tracked. Food was excellent and has been consistently great every single time we come to the Palmetto Cafe (we've been coming to the Palmetto Cafe for many years). Will be back, but will also start dining at their competition at the new Bennett Hotel just down the street.

BG
vipBobG
Charleston
31 reviews
Dined on November 27, 2019
Overall3food4service2ambience5

Service was somewhat lethargic, and our server not very enthusiastic. We waited to place drinks orders, and they arrived after about 5 minutes. The food is okay, not outstanding by Charleston standards.

ES
vipEverettS
Charleston
59 reviews
Dined on November 20, 2019
Overall5food5service5ambience5

Great service friendly staff and excellent food!

SH
SheilaH
New England
2 reviews
Dined on November 10, 2019
Overall4food4service5ambience4

I didn't realize this was a hotel restaurant when I booked the reservation. I might have considered another location had I realized it was in a hotel. The food and service were very good. The brunch buffet was fairly fresh and hot. It was a little noisy and very expensive. But overall an enjoyable brunch.

j
vipjays
Charleston
9 reviews
Dined on November 5, 2019
Overall5food5service5ambience5

Our server was divine

h
viphsnyder71
Charleston
4 reviews
Dined on November 2, 2019
Overall5food5service5ambience5

Service was amazing as was the food.

OT
vipOpenTable Diner
Charleston
4 reviews
Dined on October 27, 2019
Overall4food5service5ambience4

Brunch is a buffet which is unexpected for such an expensive and nice restaurant. Lunch menu mainly consists of seafood and salads which is rather disappointing, but nevertheless the shrimp and grits are great.

BP
BriP
Charleston
7 reviews
Dined on October 20, 2019
Overall3food3service4ambience4

For a “first” class establishment the Sunday Brunch was a disappointment. Besides a beautiful appearance of the fresh fruit and some smoked salmon only scrambled eggs cooked three different ways with potatoes or grits with shrimp in a soap tasting sauce was available. No ham, roast beef or similar was served. Comparing this brunch to the ones served Upstate the Palmetto Cafe event comes out like the “poor relatives menu”. Definitely not worth the expense.

LG
LyndaG
1 review
Dined on October 18, 2019
Overall5food4service5ambience5

The Palmetto Cafe was elegant, bright, beautiful and welcoming. We (two female friends visiting from out of town) did plan smartly ahead with a late afternoon reservation (2 p.m.) The portions are large and this was our meal for the day since we had evening tickets for a play. The short rib appetizer on plantains that we split was superb . I ordered the caesar salad with both scallops and chicken for my protein. I had ordered the salad with dressing on the side but it did arrive fully dressed. I chose not to send it back. The scallops were divine but the chicken was overcooked and tough. I left about half of what I was served. With one large table near us it was a little noisy, but the ambience of the room more than made of for the noise. I would definitely go back but probably share an entree if you are not a big eater.

MW
vipMaryanneW
New England
11 reviews
Dined on October 17, 2019
Overall5food5service5ambience5

Outstanding in every way!!! Impeccable service, ambience and delicious food that was beautifully plated!!!

OT
OpenTable Diner
1 review
Dined on October 13, 2019
Overall5food4service4ambience4

Beautiful restaurant. Food was food. Great service

v
volman
Kansas City
17 reviews
Dined on October 11, 2019
Overall5food5service5ambience5

Excellent food. The Palmetto Omelette was outstanding. Our waiter John was both professional and courteous. He made the experience a pleasure and enjoyable. We look forward to our next opportunity to dine there

f
vipfoodfan
Charleston
41 reviews
Dined on October 10, 2019
Overall3food3service2ambience4

In my opinion, a high-end breakfast buffet should have a made-to-order omelet station, not just a pan of scrambled eggs. Also, it is doubtful that the small shrimp in the shrimp and grits were local. More likely, they were frozen imports from Asia or South America. I enjoyed the cheese blintzes, smoked salmon, and fresh fruit, though. Service was slow at 7:30 am, although there were several servers milling about and only a few diners. My husband, daughter and I have dined at the Palmetto Cafe on several occasions (usually holidays) and have generally been happy with the food and service, but this visit was disappointing.

NB
NellaB
1 review
Dined on October 9, 2019
Overall5food5service5ambience5

Always wonderful! I go there frequently and often recommend it

P
Pickyhappyeater
New York Area
8 reviews
Dined on October 6, 2019
Overall5food5service5ambience5

What a pleasant way to spend a Sunday brunch, in a relaxed, comfortable bright space! We had a lovely experience and a terrific meal, complimented by well prepared and very tasty cocktails. Frankly, everything on the menu looked so good it was hard to decide what to order. The good news is that we could only enjoy so much at one sitting. We will be back!

JS
JessicaS
Nashville
1 review
Dined on October 6, 2019
Overall5food5service5ambience5

Wonderful service!! Great brunch buffet, lovely atmosphere, were happy to accommodate bringing in our stroller.

SL
vipSteakLovers
Philadelphia
88 reviews
Dined on September 29, 2019
Overall4food4service5ambience5

The Sunday Brunch was very good. They also have Gluten Free bread/toast is you ask for it.

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The Palmetto Cafe is rated 4.7 stars by 465 OpenTable diners.

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