The Palmetto Cafe
Great ambience, perfect service and delicious, fresh food. It’s our “go-to” brunch place when we want a nice, relaxing meal.
Lily, Gray, and Michael were exceptional. They helped make my birthday very special. The food was amazing as usual and the service was impeccable!
This cafe is always wonderful.We come here for breakfast and lunches.Their food is amazing and such a beautiful presentation.You will never be disappointed !
Food, Service and Ambiance fabulous!
We live an hour from Charleston so we visit the city frequently. Unfortunately, my husband and I looked at the menu on line; a menu associated with a Google search under Palmetto Cafe. I still have it downloaded on my phone. We were expecting to spend $50 to $75 for brunch with a mimosa each for 3 but ended up paying, with tip, well over $165. Clearly the menu posted on their Google search is not the correct menu. Having invited a friend to lunch, we were mortified and yet, did not feel it was appropriate to leave after we were seated and given our menus. We felt hoodwinked and did not feel the food was good enough to have paid even what we initially were expecting to pay.
Food, service, and ambience were all excellent. Best cheeseburger I have had in a very long time. The restaurant has American cheese available for cheeseburger traditionalists. Simple syrup for the iced tea a great touch. Staff all very hospitable. My scallop appetizer was perfect as were both shrimp entrees that I tasted.
Great waiter delicious food and excellent coffee!
Zack did a great job as our server! Food was excellent and ambiance delight full. Michael came by to make sure everything was fabulous!
The service, ambiance and dining experience was 5 Star.
Let me start by saying that I am not a buffet person except at the Palmetto Cafe. What an incredible brunch they present! We have been there several times and because I am not a buffet person, the first time we went, I ordered off the menu and my husband had the buffet. I was so jealous (and my food off the menu was excellent ) as there were so many wonderful, tasty choices. So I learned my lesson and now at the Palmetto Cafe on Sunday, it is always the buffet. Delicious and our friends (first timers) will be returning with their adult children next time. Service is impeccable as well.
Wife took me there for my birthday Sunday brunch. Food, ambiance was excellent. Server Nasser was more than excellent. Would definitely recommend and will return for sure.
The Café is large, quiet, and has great light. It is one of the few restaurants that is quiet and where I can hear my table companion without yelling (that is a good thing). The waiter was a bit anxious and hung around the table too much. The food was good, but was quite overpriced, which may have accounted for the emptiness of the tables around us. An appetizer at lunch should cost around $10--and ours cost $18. The entrees were $30 and above for lunch--which is out of site for lunch and no one can afford. The salads were $18, which is extreme for a luncheon salad. Too bad this place is only for the ultra-rich. The side dish had a mornay sauce and it was good, but tasted a bit old, like it had been in the refrigerator for a while. I loved the light from overhead and that alone would bring me back sometime in the future, especially if the prices were more in line with normal restaurant pricing.
Facility needs attention....my chair had something splattered on the back. The overhead beams have peeling paint (problem has been there for over one year.)
My breakfast was wonderful! The presentation was superb, quality of the food was excellent and the service was impeccable. Very enjoyable experience!
This was a special bday occasion for my guest, and I included notes in the reservation to have champagne on the table for a toast as soon as we got there. The hostess must have seen the notes because she said happy birthday when we checked in; from there I’m not sure where the message was lost. There was no champagne at the table and when our server finally arrived he was clueless we were celebrating anything. When I ordered a bottle of champagne it overflowed quite a bit onto the floor when the server opened the bottle, and we were never offered another bottle or even asked if we were ok to drink the semi-flat (at that point) bottle; he just started pouring like nothing happened. I am optimistic the service issues were due to the server being new but I can’t state this for certain. I will say the food was excellent but at that price I would expect excellent service as well and an overall higher standard from start to finish. I was also a bit put off that I had to go out into the shopping area of the hotel to use the restroom. This restroom is notorious for long lines due to its small size and mixed use of shoppers, hotel guests and apparently restaurant guests. This time was no exception which left the bday guest sitting by herself for an inordinate amount of time. The food was great, but at this price the service and overall experience was definitely lackluster.
The dining room is atrium like with an overhead glass ceiling. Beautifully finished tile surfaces with a view to the outside garden area. Plenty of room between tables. Our waiter was cordial but not at the expense of being attentive and professional. Excellent service. Two different shift managers dropped by our table to say hello and make certain we had everything we needed.
I didn't know that service like this still exists.
The food was "off the hook".
A wonderful find for us, really made our Sunday.
Our waiter CJ made the lunch fun and enjoyable. He went over and beyond !!
Rubber, frozen (not fresh) shrimp, no restroom in the restaurant, slow service
Had lunch here, nice location. The food and service were very nice too.
We had a wonderful Sunday brunch with just about everything you could want and great service. The food was fantastic!
The shrimp and grits were the best I've ever eaten. The shrimp were on top and grilled separately to perfection.
One thing I did not appreciate was the 4 oz. glass of wine for $15 at lunch. Please! 4 oz. is chintzy.
Another custom I don't appreciate is that the hostess took us to the table and then waited for me to put my bags down, take my coat off and then she proceeded to put my napkin in my lap for me. I find that kind of service pretentious and disruptive to my visiting with my company. Now, if she had taken my coat away and hung it up somewhere, that would have made up for her intrusiveness.
My good to place for lunch, beautiful inside, clean and fresh like the food! Lots of seafood, salads, all fresh ingredient and a nice selection of Good wine!
The food was creatively presented and the service was efficient but not overbearing. Sunny, inner courtyard ambience made for a delightful afternoon birthday lunch that lingered for several hours. Never felt rushed.
always delicious food and perfect service. The hardest thing is to decide what to eat and the peach tea hits the spot!
The very best crab cake you will ever eat. The sampler was excellent. Service was impeccable. The ambience is lovely, especially when you are seated near the garden. A must visit if you are in Charleston.
Palmetto Café is our "go-to" restaurant for lunch in downtown Charleston.
Exceptional food snd lovely place!! No negatives at all!’
We stayed at the Belmond Charleston Place and had breakfast here. The food was very good and our waiter was very friendly and went out of his way to make our experience a pleasure. The cost of the food is pretty high for breakfast, but it was a buffet and was delicious!
We were staying in the classy Belmond Charleston Place Hotel and were happy to have the opportunity for breakfast in the attractive Palmetto Cafe. They have a number of choices for the French press prepared coffee and we enjoyed the Ethiopian Yrgecheffe. The shrimp and grits were delicious with many succulent large shrimp and a slightly spicy sauce on creamy grits.
The ambiance is lovely. I have been several times but if the Server knows that you have a discount certificate, he will definitely curtail his attention and service.
Great food, excellent service!
We had a great breakfast at the Palmetto Cafe. The food was delicious and our server, John, was wonderful. He was attentive and thoughtful, without being intrusive. All in all it was a lovely way to start the day.
Miss ruthie was wonderful! Food delicious! Mike was entertaining! Great restuarant!
It was outstanding as usual - i am never disappointed!
A great place to have breakfast, anytime we are in Charleston we will come back.
Unpretentious, in a good way. Service top notch. Friendly atmosphere. Weather permitting, the courtyard is great.
We enjoyed the Palmetto Cafe for breakfast -- which was awesome! It may be equally great for lunch and dinner but we would need to explore that on another trip. It is adjacent to a beautiful hotel lobby and was really a lovely venue. The food was high quality and the service excellent (like most high-end places in Charleston). I was very surprised at how reasonable the breakfast buffet was ($19 I believe) given the quality, service and ambiance. I would most definitely return and if I lived there this could easily become my "go to" place!
Food was excellent. Service was slow and poor. The restaurant seemed to be understaffed.
Waiter tried but just could not manage all the tables in a timely manner.
Warm and wonderful service and wonderful food. It is a really beautiful room and I just enjoy sitting there being pampered!
The experience is always second to none.