The New Cross House

Delicious vegan options and friendly staff, lovely outdoor area

As lovely as always! My favourite pub in New Cross!

Checked the menu before hand to make sure there was enough veggie option for me the vegan cheeseburger and fries I went for was £14 and just ok...not great. Wouldn’t recommend for veggie vegan or pescatarian - what a shame...this place used to have an amazing varied menu!

Me and my mates had a great time, enjoying beers and food. The staff were really friendly. Great night all round.

Nice to get out and as usual service and food were great.

The worst Sunday lunch I've ever had. Avoid. We ordered the vegetarian wellington and the roast chicken. Seconds later two small pots of something that looked like solidified porridge arrived, long before the rest of the food. It turned out to be cold bread sauce. Who eats bread sauce cold? We were told that's how they serve it there. The food arrived, it wasn't hot, we sent it back and were offered free drinks. We didn't want free drinks, we just wanted hot food. It came back, some of it hotter, but not all of it. The chicken was dry, the vegetarian gravy was like carrot soup, and the veg wellington was strangely sweet. The horseradish sauce just tasted of vinegar. The only good thing about the whole terrible experience was that the manager kindly didn't charge us for any of it.

Lovely place to meet friends & eat out. Unfortunately they're heavy handed with the chilli which spoils most dishes.

Loved it! Now my favourite place in New Cross - ethically minded and kind staff

Nice atmosphere , good food, good beer & very good service. What more can you ask for👍🏾

The service was slow and food cold the server put her sleeve in my food when serving and when this was pointed out said that it was ok as it hadn't ruined her top!

The covid measures where farsicle. Although staff members wore a mask at least 5 came to our table at different points touching things. Then sat together with their masks off at a table once their shift had finished.

Have been before with much better service.

New Cross House is one of my favourite locals, great pizza

I was so impressed about how warm and friendly service was whilst maintaining an extremely high level of safety surrounding covid-19 prevention. I was pleasantly surprised as this is one of the only pubs I have felt completely safe in, in regards to the pandemic prevention techniques put in place. The food was great, even though the menu I had gotten used to changed, everything sounded lovely and my meal, along with my party's meals, were amazing and came out very quickly. Loved it!

Food was fantastic but we ordered starters and mains using the website thinking food would come out in that order but it all came out at the same time so I was waiting my main before my starter. You may need to order as you want it so place a starter order first and mains afterwards.

The pub was clean and well presented and all staff showed a positive and helpful attitude. The pizzas we were served were well presented and tasty, though could have had a bit more toppings. Staff could be more attentive, as they did not even bother to offer us cutlery and we had to request it. It was beyond belief to observe there were so many anti-Covid measures, yet staff were expecting us to eat our pizzas with our hands. The ambience was pleasant and welcoming. There could be more items on the menu, as the number of options was limited.

I absolutely love this pub! Been coming to the NXH for almost 5 years now.
Great food, delicious tipples, friendly staff, just a gorgeous venue, especially the garden area. This is the place to be for all occasions. #MissIt #MissOut

Had a lovely evening with my wife and daughters. Food was great, service was excellent and food came quickly!

So impressed by the way the staff are running this pub, I felt safe, happy, and really enjoyed my evening.
Nothing was too much trouble for staff and they kept the place spotless.
Well done!!!!

Friendly staff, good food, nice atmosphere and good selection of cocktails

Poor communication by staff after 40min telling us kitchen is busy they told us then there is no food. This should be better managed.

Have always loved this pub and so happy since it re-opened due to covid the staff where very friendly I had booked a table for me and my partner the staff where wearing PPE visors and it was a table service only so had to order via an online website which was okay and once you placed an order your drink come to the table very quickly didn't have to wait long for drinks also we ordered 2 margarita pizzas and they come very quick have always loved there pizzas in this pub overall was a very lovely night wasn't that busy inside but outside in the garden was busy will defo book again soon as love this pub and there prices and there selection of drinks I will say though when we visited some of the drinks where not available but the ones we could order from the website where perfect

Love this pub, staff great , food great will be going back

A great place to meet up and have something to eat and drink. The staff are friendly and the food is great with a good choice. The seating areas are comfortable too.

All round great experience staff fantastic

Great pub in a great location. Staff are really friendly and food is very good value for money.

The food was excellent, the Katsu curry was very tasty and the burger was delicious.

One of my favourite places, to enjoy a nice meal at great prices! But if don’t wanna eat, that’s ok. They have a great selection of board games, so you can just have a few drinks play games.

We were here for a Christmas do and had a lovely evening - it's a very buzzy venue but that suited us fine. Food is standard pub fare but not extortionate and they do have their our pizza oven which is a nice addition.

Yummy good and really helpful staff who want to make your experience as enjoyable as possible.
Great that they do student discounts too!

we took a different table bcs the requested one was not selected. seemed to be extra loud and cold though, but the pizzas are great.

Absolutely one of the best roasts I’ve ever had! Perfect!! Everything from the service to the food to the atmosphere. Will be coming again!!

Lovely space for a catch up - it is loud and energetic, but has a nice atmosphere. Decent range of food and great pizza. Toilets were a bit dirty, though, which could put people off.

Pizza was flavourless but everyone else seemed to enjoy their meals (not pizza)

I do love this pub -chilled, good food, good selection on draught, nice decor - they have a cinema night on Sundays and show the rugby in a non-take-over way...and a pizza oven! BUT I think it's a shame they've reduced their menu so much (and v few descriptions - what's included in a vegan roast?). I'm vegetarian not vegan, and it's eat vegan or not at all. And the service has dipped....on Sunday we ordered 4 meals together - all came out at different times with no apology so I was 1/2 way through my roast before boyfriend's burger arrived....and we saw it sat there for ages. However - the snarky vegan barman aside - this pub is a treat

Booked it for my birthday drinks, was sweet as, thanks for giving me a nice big table bigger than what I asked for!

Great food. Service was a touch slow but friendly.

not a very good experience, food was dry. the meat was overcook, vegetables raw

Female staff working at this restaurant are terribly unkind.

Had a really great night at New Cross House for my birthday, the staff were lovely, attentive and kind. The food was delicious and came all at the same time. Great space and I always love spending an evening at the New Cross House

Food was good, service was quite long though. Did enjoy my graduation meal, thank you

We wanted to try the Bottomless Brunch after first seeing it advertised on a chalkboard outside. It has changed from £10 to £15 (not yet reflected on the website) but apparently you now also get longer to take advantage of it - 1.5 hours.
I opted for mimosas and my boyfriend bloody marys. The staff were incredibly friendly and were attentive with topping up our glasses (most of the time). I was lucky enough to be able to order off the lunch menu rather than brunch and thoroughly enjoyed my sweet potato & black bean burger - delicious and the fries with it were seasoned very nicely with a lot of spice. I would have scored higher for the food except that my boyfriend's breakfast was a little light on for the price - 1 rasher of bacon and no hash but instead potato straws, that were cold!
We took full advantage of the bottomless brunch and left very satisfied.