The Melting Pot - Tacoma

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1. T

   Tryit

   1 review

   5.0

   1 review

   Dined today

   overall5food5service5ambience3

   I didn't like the ambience too much. It wasn't as romantic as I thought it would be and the bread offered for the cheese was untoasted and really wasn't a good combination. It was just ok. Our server Spencer was great though! Super guy!

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2. OT

   OpenTable Diner

   Seattle

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   overall5food5service4ambience5

   It was great! I really appreciate such food. The gentleman who was our waiter did a fantastic job! Definitely will be back again!

   Report
3. AA

   AlexanderA

   1 review

   2.0

   1 review

   Dined 3 days ago

   overall2food1service1ambience3

   We come to eat here a lot- the food is changing not as good and the staff are not providing the best service. Hard bread - bland food - poor service

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4. K

   Kale

   1 review

   5.0

   1 review

   Dined on May 15, 2022

   overall5food5service5ambience5

   Food was amazing. Service was 10/10. Love the entire experience

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5. T

   Tiara

   Seattle

   1 review

   3.0

   1 review

   Dined on May 15, 2022

   overall3food3service5ambience5

   It a good experience but if you’re hungry and want to eat this is not the place i would recommend service is a bit slow too

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6. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on May 14, 2022

   overall5food5service4ambience5

   We went for a team event. We were there just for dessert. We had a large group. The manager was great in helping set everything up. Everyone had a great time. The only thing is that it would have been nice if the waitress would have replenished drinks at least once. But great experience.

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7. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on May 12, 2022

   overall5food5service5ambience5

   Everything was Amazing my daughter loved it

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8. OT

   OpenTable Diner

   Orange County

   1 review

   2.0

   1 review

   Dined on May 9, 2022

   overall2food3service5ambience4

   Overbooked and understaffed. Don’t come here for a special event. We had reservations and still ended up waiting 30 minutes for our table, and then dinner took 3 hours. Our waiter was wonderful and doing his best but he was not set up for success. So I guess what I’m saying is it’s probably fine on a normal night. But do not come here when they’re busy.

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9. OT

   OpenTable Diner

   Seattle

   1 review

   5.0

   1 review

   Dined on May 9, 2022

   overall5food4service5ambience5

   I knew it would be busy going mother's Day weekend, but it was still a weekend to remember. From our waiter to the food to the atmosphere everything was on point. Thank you

   Report
10. EH

    EHEH

    1 review

    1.0

    1 review

    Dined on May 9, 2022

    overall1food3service2ambience3

    The fondue pots were dirty, the cast iron pans were also dirty with burnt food stuck to them. When I complained they had us clean them ourselves and then left the black burnt chunks all over our table and no one offered to clean the table. Towards the end of the meal we noticed that one of the burners on the table was leaking grease onto our shoes. Complained again and all they offered was to refund the $20 reservation fee, but that was supposed to be refunded anyway.....After all of this we decided not to stay for the chocolate fondue, but they refused to take that part off our bill. And all of this after waiting 45 minutes to be seated AFTER our reservation time because they were so overbooked. Terrible experience, will not be returning.

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11. OT

    OpenTable Diner

    Seattle

    1 review

    3.0

    1 review

    Dined on May 9, 2022

    overall3food4service3ambience3

    Mother’s Day

    Report
12. CC

    CatC

    Seattle

    16 reviews

    vip
    2.0

    16 reviews

    Dined on May 8, 2022

    overall2food2service2ambience2

    Celebrated Mothers Day with family at the restaurant. Upon making appropriate reservations, and additional cost was required for an 'experience' for the occasion? We didn't recognize anything different from previous visits, so it was a bit frustrating to have to spend the additional money. Service was slow and our visit (for 4 people) ended up lasting 3 1/2 hours for lunch. We made the best of it but will probably not be returning.

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13. OT

    OpenTable Diner

    Portland

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    Mother’s Day

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14. D

    D2hanson

    Seattle

    9 reviews

    5.0

    9 reviews

    Dined on May 8, 2022

    overall5food4service5ambience4

    What a special day and the service was extraordinary from hostess seating to wait staff and bus attendants. I mean, very well done for service, as a former server you notice everything. Food was very good, and way too much for 2 people to eat. We went on Mother's day which had a preset menu, and the chocolate fondue was not my favorite as it was White Chocolate French Toast. It was ok, but I prefer good chocolate. Lobster add on was fresh and delicious, salmon as well was fresh. Pepper Steak and pesto chicken seasons the broth, so I wasn't as fond of those. Cheese fondue to begin was super yummy and way too rich ;) Try the WHISKEY BUSINESS if you like boubon drinks - especially good!

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15. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    Mother’s Day brunch.

    Report
16. B

    Birthday

    Seattle

    1 review

    3.0

    1 review

    Dined on May 8, 2022

    overall3food5service2ambience4

    It's got to be tough having to restart after covid and finding great staff, ours was not what I'd expect in this establishment.

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17. DE

    DoratheExplorer

    Seattle

    5 reviews

    5.0

    5 reviews

    Dined on May 8, 2022

    overall5food5service5ambience5

    We went here for an early Mother’s Day dinner. The moms had a lot of fun and felt it was an experience to remember

    Report
18. TT

    TacTraveler

    Seattle

    21 reviews

    4.0

    21 reviews

    Dined on May 8, 2022

    overall4food4service5ambience5

    Our waiter was great and was very good at getting us our food. I had paid for chocolate covered strawberries but they were not delivered and management had not marked my reservation to receive

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19. A

    Alice

    Seattle

    1 review

    4.0

    1 review

    Dined on May 6, 2022

    overall4food5service5ambience5

    Service and food were great honestly, our server was lovely. We had to send back silverware and plates with each new course though cause their dishwasher was broken or something.

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20. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 30, 2022

    overall5food5service3ambience4

    Nice dinner with a friend, everything was tasty

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21. D

    Damien

    Seattle

    1 review

    5.0

    1 review

    Dined on April 29, 2022

    overall5food5service5ambience5

    Restaurant Week 2022 menu was fantastic and I wish our server was wearing a name tag because she was so wonderful.

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22. KH

    KathyH

    Seattle

    6 reviews

    4.0

    6 reviews

    Dined on April 28, 2022

    overall4food5service3ambience4

    All was great really. Service just a little slow.

    Report
23. J

    Jacob

    1 review

    5.0

    1 review

    Dined on April 24, 2022

    overall5food5service5ambience5

    Went for a birthday dinner with my wife. Every detail about dinner was perfect. Will definitely be going back again!!!

    Report
24. E

    Elle

    1 review

    5.0

    1 review

    Dined on April 23, 2022

    overall5food5service5ambience5

    Everything was great we had a good time. Didn’t expect the birthday plate or chocolate covered strawberry but it was very appreciated! Our server AJ was amazing, I would recommend him to anyone that goes. He treated us well. We will be returning in the future.

    The Melting Pot - TacomaResponded on April 26, 2022

    We look forward to seeing you again soon and glad we could add a fun surprise for the birthday. Thanks for celebrating with us

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25. CN

    CNB2020

    1 review

    1.0

    1 review

    Dined on April 23, 2022

    overall1food3service1ambience1

    Made a reservation for my husbands birthday and paid for the birthday/celebration package. We were seated at this awkward corner table that makes you sit not facing each other but instead one person is facing another table and the table was smaller than the rest. Was awful seating. Then the waitress made the wrong cheese at our table , was meant for the table of people that arrived after us. Then when the correct cheese was made it only got Luke warm because there wasn't enough water in the pot to warm the cheese. So the cheese wasn't that good. Then took nearly half an hour to get a soda refill. The table we were at had a big family with kids and they were loud. There was also a music speaker right above our heads and made it difficult to have a conversation. For a $200 dinner for two I expect better service, seating, and environment.

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26. VS

    VSdiner

    1 review

    4.0

    1 review

    Dined on April 18, 2022

    overall4food5service5ambience4

    Good food and experience, but expensive. Servers were very nice.

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27. DB

    DavidB

    Seattle

    8 reviews

    3.0

    8 reviews

    Dined on April 18, 2022

    overall3food3service5ambience2

    Started vacuuming the restaurant as we were still having dinner. Unbelievable

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28. NO

    NumberOneMBFan

    Seattle

    10 reviews

    5.0

    10 reviews

    Dined on April 17, 2022

    overall5food5service5ambience5

    Jeremiah was our server to help us celebrate Easter and (2) birthdays and he hit it out of the park! Just a delight on a busy holiday, thank you Jeremiah!!! The food was great, as always, as were the drinks! We always have a great time here and we are always so pleasantly surprised with the outstanding service that we receive!!! Until next time . . .

    Report
29. TF

    TessF

    1 review

    2.0

    1 review

    Dined on April 16, 2022

    overall2food3service1ambience2

    My daughter had her 14th B-day party at the Melting Pot last weekend with 10 friends. I reserved a private room from 2-5pm a month in advance. I didn't get my 1st choice, Cascade room, but okay'd the Rainier room. It was nice and food was good, but our service and experience was less than. Our server was abrupt and unwelcoming. Festive parties, not her strenghth. The room was large with 4 tables, yet they confined our party to one. I asked to spread out and use another table for gifts and party favors. They allowed this, but did not help. Right after that, the server told me we could only have the room until 4:45 not 5. She proceded to take drink orders and I ordered food for the group. She never offered anyone a refill, not even my coffee. When I told her the girls had some table games to play between the cheese and chocolate course, she seemed annoyed and continued to remind me of the 4:45 time limit. Sadly, They did not finish their games. Since these were 14 year olds and I had stated on the invitation the party ended at 5, I was unsure what to do with the 10 of them when they were kicked off their table until their parents arrived for pick-up. So there we were huddled in a corner waiting. My daughter asked to open her gifts to pass the time. As she did the server vacuumed around us clearly portraying we were in her way. We celebrated despite this unnecessary drama that we chose to ignore and overcome, but it was offensive. The room reservation was free, but we spent hundreds on food and drinks and feel the party should have been better. I asked our server about the party coming in after us, turns out she was opening up the the four regular dinner tables, not a big group. I feel if we were given a single party room like we requested and a friendly server we could have avoided being uncomfortable and rushed. The room and server we got clearly did not share our vision of a birthday celebration. For me, the Melting Pot is not a good place to host a bigger events.

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30. EJ

    EllaJ

    1 review

    5.0

    1 review

    Dined on April 16, 2022

    overall5food5service5ambience4

    The overall dining experience was very welcoming and tasty. none of the courses disappointed and left my whole party satisfied and excited for the next visit!

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31. t

    thepicky3

    Kansas City

    19 reviews

    vip
    1.0

    19 reviews

    Dined on April 10, 2022

    overall1food1service1ambience1

    This is probably one of the most disappointing dining experiences I’ve had having traveled around the world and in many cities across the country. Indeed, it was far over priced with much little value, the service was atrocious, there is a clear lack of adult supervision for the wait staff. I recommend that there be a clear review in how meals are prepared, as well as how staff are trained. Our waitress was missed the wine pairing when ordered and provided it after the 2nd of the 4th course. For example the waitress was serving

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32. T

    Tumajr408

    1 review

    4.0

    1 review

    Dined on April 4, 2022

    overall4food5service5ambience4

    Our server, Taylor, was awesome. We loved her. Just very disappointed with the super high prices now. We had a party of 4 and it was close to $400 without tip.

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33. OT

    OpenTable Diner

    Seattle

    2 reviews

    2.0

    2 reviews

    Dined on April 3, 2022

    overall2food2service4ambience4

    Quality and quantity of food have decreased significantly since the last time we visited about a year ago yet prices have increased substantially. They also will not accept cash for payment, major turn off.

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34. OT

    OpenTable Diner

    Charlotte

    4 reviews

    5.0

    4 reviews

    Dined on April 2, 2022

    overall5food5service5ambience5

    Everything was great from the moment we arrived. We were seated at our reservation time and created promptly by our server who took fantastic care of us and had great recommendations. The fondue’s were delicious!! The only thing I would change was the seating. We were a family of 4 seated in a very wide U. Conversation as a group was not possible without the people on the ends shouting

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35. OT

    OpenTable Diner

    Los Angeles

    1 review

    4.0

    1 review

    Dined on April 2, 2022

    overall4food5service2ambience3

    The place was nice the only thing is that the service was not what I payed for! They took 30min just to change out my pots. I was In the place for 3 1/2 hours for a 4 course meal!

    Report
36. MR

    MelanieR

    1 review

    5.0

    1 review

    Dined on April 2, 2022

    overall5food5service5ambience5

    We wanted to try something new and the melting pot was definitely worth it. The service was amazing. Staff was so nice and on top of things. Will definitely being going again

    Report
37. KC

    KatieC

    Dallas

    12 reviews

    4.0

    12 reviews

    Dined on March 28, 2022

    overall4food5service5ambience5

    We have been coming to the Melting Pot for the last few years to celebrate my son’s birthday. We celebrated last night with two of the “Bigger Night Out” specials. The cheese, salads, entrees, drinks, and dessert were excellent, and so was the service. The only thing I’ll say is that I had prepaid a $5 fee per person for “Let’s Celebrate!” And then another $39 for an add on package. There were balloons on the table when we arrived, but some confusion later on around the dessert. In years past, my son has gotten a full dessert and chocolate covered strawberries, but this year he got a plate with “Happy birthday” written in icing, a chocolate covered strawberry, and a bite of pound cake. We also received three strawberries to take home. The overall experience was great, but I do question the value of paying $65 for balloons and strawberries. While we will definitely be back, we will not be paying extra for add-ons in the future.

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38. CG

    CinfulGent

    1 review

    1.0

    1 review

    Dined on March 27, 2022

    overall1food1service1ambience1

    The steak was super chewy even when rare. The drinks were good. The tables were clean, but the whole space smelled like old carpet. We arrived before noon and three of us had to leave before dessert was served (we didn’t get dessert until 2:45!!!). The waitress was never around and didn’t explain to one couple that ordering alacart meant they wouldn’t get their food until the mains were served which was after 1:20 - almost an hour and a half after they ordered. And our total for a meh dinner for five with drinks was $525.

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39. TO

    TiffanyO

    1 review

    4.0

    1 review

    Dined on March 26, 2022

    overall4food4service5ambience4

    The server was really nice and did her best with the support she had due to lack of staffing. She made sure we had the best experience possible

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40. OT

    OpenTable Diner

    Portland

    3 reviews

    3.0

    3 reviews

    Dined on March 25, 2022

    overall3food4service1ambience3

    Not my first time abs definitely it my best. Thought ur waiter was first day on the job, not 6+ months as he couldn’t (wouldn’t) explain the menu. Very expensive and very slow inattentive service. Fish was rancid and zero compensation. I believe with a better server things would’ve gone different.

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