The Melting Pot - Palm Beach Gardens

4.6
1335 Reviews
$31 to $50
Fondue
WE ARE OPEN FOR SAFE IN STORE DINING AND LOOK FORWARD TO SERVING YOU. OUR LOCATION IS PERFECT TO CELEBRATE THE SPECIAL OCCASIONS YOU MAY HAVE MISSED!

For the safety of our guests and staff, we are adhering to the mask mandate of Palm Beach County. Masks are required while entering, leaving or moving around the restaurant. Feel free to remove them at your table as you enjoy your Melting Pot experience. Thank you advance for working with us and please call us with any questions or concerns.

Reservations are highly recommended and we will do everything possible to fulfill your requests. Feel free to contact us at the restaurant daily after 12pm, when a reservationist can assist with special requests, plan a special event or answer any questions.

Thank you for being our Loyal Guests

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 1335 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.6
service
4.6
ambience
4.3
value
Noise · Moderate
88% of people would recommend it to a friend
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VC
VictoriaC
1 review
Dined 2 days ago
Overall5food5service5ambience5

The Melting Pot is definitely an experience to remember. The four course meal will for sure have you leaving full and satisfied. From the cheese course, to the dessert course, you have variety of options and combos. My experience was a 10/10.

SC
SusanC
Miami
1 review
Dined 6 days ago
Overall5food5service5ambience5

I will definitely be coming back! Everything was up to par, the service was phenomenal. It was definitely a five-star experience from the food to the service! I’m also super appreciative of the waiter, and how professional and comforting he was immediately off the bat made us feel welcomed!! He was supper attentive and made sure the experience all around was one to remember! My boyfriend and I will most definitely be coming back and having a few parties in the near future! Also, the manager was supper informative and helped explain the party Packages all in a liking to where we most definitely will be throwing one soon! Thanks so much for the experience!

The Melting Pot - Palm Beach Gardens
Responded 4 days ago

Wow! Thank you so much for your five star review. We appreciate you taking the time to share your feedback on OpenTable & we will be sure to share your compliments with the team. We look forward to the opportunity to serve you again very soon.

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OT
OpenTable Diner
Miami
2 reviews
Dined on May 9, 2021
Overall3food3service2ambience3

Mother’s Day

The Melting Pot - Palm Beach Gardens
Responded 6 days ago

Thank you for reviewing your recent dinner with us. We appreciate you celebrating Mother's Day with us.

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SP
SPage
Miami
2 reviews
Dined on May 9, 2021
Overall5food5service5ambience5

Great service, ambiance, and food ! The waiters teamed up which meant we were taken care of very well. Enjoyed it!

The Melting Pot - Palm Beach Gardens
Responded 6 days ago

Thank you for taking a moment to review your Mother's Day dinner with us. We are pleased to hear that you enjoyed your meal as well as the service we provided. We look forward to the opportunity to serve you again soon.

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OT
OpenTable Diner
New York Area
1 review
Dined on May 6, 2021
Overall5food5service5ambience5

Birthday dinner. Was fantastic

The Melting Pot - Palm Beach Gardens
Responded 6 days ago

Thank you for celebrating your birthday with us. We are delighted to hear that you had a fantastic fondue experience and we can't wait to host you again soon.

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B
vipBret
Miami
9 reviews
Dined on May 1, 2021
Overall2food4service1ambience4

We go to The Melting Pot often but things have changed over the years. One, the service is hit or miss. We had to stop other waitresses to ask for drinks, it took a long time between courses, he didn’t come back and the oil was too hot and burned my food, he didn’t remember what we asked for, and just to get the bill took 20 min. In addition, we used to be able to get a meal for one instead of two and we loved that because the meal for two has way too much meat and we waste a lot, but now they require you to get it for two people so they make more money. Sad they’re choosing money over customer experience.

The Melting Pot - Palm Beach Gardens
Responded on May 6, 2021

Thank you for taking a moment to review your recent dinner with us. We're sorry to hear that you did not enjoy the service we provided and that there were some delays in between courses. In regards to our menu, it has always been priced and portioned per person and there are certain promotions that do not allow sharing. We apologize for any inconvenience. We will use your valuable feedback as a coaching opportunity for our staff so that we may better serve you in the future.

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RL
RhondaL
Atlantic City
1 review
Dined on April 30, 2021
Overall3food1service5ambience4

We ordered 3 meats -fillet; salmon and shrimp. Shrimp was spoiled and we sent it back. It smelled bad. Substituted more salmon and fillet.

The Melting Pot - Palm Beach Gardens
Responded on May 6, 2021

Thank you for reviewing your recent dinner. We are pleased to see that you rated the service we provided 5 stars, however please accept our sincerest apologies for your less than excellent experience. We're sorry to hear that you did not enjoy your meal. We thank you for bringing your concerns to our attention and we plan to use your feedback as an opportunity to better serve you in the future.

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S
Scott
Miami
9 reviews
Dined on April 24, 2021
Overall5food5service5ambience5

Good time and very good service.

The Melting Pot - Palm Beach Gardens
Responded on April 27, 2021

Thank you for reviewing your recent dinner. We're pleased to hear that you had a good time and enjoyed the service we provided. We hope you'll join us again soon for more delicious fondue and hospitality.

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OT
vipOpenTable Diner
Miami
9 reviews
Dined on April 23, 2021
Overall5food5service5ambience5

They went above and beyond to be attentive and professional

The Melting Pot - Palm Beach Gardens
Responded on April 27, 2021

Thank you for reviewing your recent visit. We're happy to hear that you had a five star fondue experience.

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B
vipBilly
Miami
9 reviews
Dined on April 23, 2021
Overall3food3service2ambience3

Slow service.

The Melting Pot - Palm Beach Gardens
Responded on April 27, 2021

Thank you for reviewing your recent dinner. We're sorry to hear that you found the service we provided to be less than excellent. We never like to rush the fondue experience so we encourage guests to let us know how fast or slow they'd like the pace of the meal. We hope you'll join us again soon.

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JS
vipJenniferSN
Jacksonville
2 reviews
Dined on April 23, 2021
Overall5food5service5ambience5

My family and a friend had a wonderful experience at the Melting Pot in Palm Beach Gardens! The food and service was wonderful! Despite COVID, the precautions and cleanliness was good and the experience was great. Job well done to the wait staff, hostesses and manager!!

The Melting Pot - Palm Beach Gardens
Responded on April 27, 2021

Thank you for taking a moment to review and recommend our restaurant. We are pleased to hear that you enjoyed your meal as well as the service we provided. We will share your compliments with the team and we hope you'll join us again soon.

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L
Lenid
Miami
1 review
Dined on April 21, 2021
Overall5food5service5ambience5

We were with a group of 6 adults and 3 12 yr old. Everything was taken care of and everybody got what they wanted. Food is excellent, lots of choices. We had a great time, were sometimes a little loud, but nobody complained. Great Birthday dinner.

The Melting Pot - Palm Beach Gardens
Responded on April 24, 2021

Thank you for reviewing your recent visit. We are thrilled that you decided to celebrate your special occasion with us and that our staff took excellent care of your party. We look forward to the opportunity to serve you again soon.

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OT
OpenTable Diner
Miami
2 reviews
Dined on April 10, 2021
Overall5food4service5ambience2

A/c wasn’t working when we got there

The Melting Pot - Palm Beach Gardens
Responded on April 11, 2021

Thank you for taking a moment to review your recent dinner. We're pleased to see that you enjoyed your overall visit as well as the service we provided; however we apologize that you did not enjoy the ambiance. We will share your feedback with our management team so we can better serve you in the future.

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JW
vipJennaW
New York Area
6 reviews
Dined on April 7, 2021
Overall3food3service3ambience2

Too expensive for the quality of food

The Melting Pot - Palm Beach Gardens
Responded on April 8, 2021

Thank you for taking a moment to review your recent dinner. We appreciate you giving our restaurant a try and sharing your feedback on OpenTable.

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C
Chefchick45
Miami
1 review
Dined on April 4, 2021
Overall3food4service4ambience3

If you love cheese fondue and chocolate fondue this is the place and would skip the “ meat fondue “ I’m always disappointed with the veggies side it never cooks like it should and meat is average. I highly suggest cheese fondu and salad and chocolate fondue so worth it

The Melting Pot - Palm Beach Gardens
Responded on April 7, 2021

Thank you for reviewing your recent dinner. We are thrilled to hear that you enjoyed your cheese and dessert fondues. We're sorry to hear that you're not a fan of the entree fondue. The awesome thing about our restaurant is that you can customize your meal to your liking and skip any courses you prefer not to enjoy. We hope you'll join us again soon.

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OT
OpenTable Diner
Miami
3 reviews
Dined on March 31, 2021
Overall5food5service5ambience5

Was my first time at a fondue place and it did not disappoint! We got a lot of food and everything was delicious so it was worth the price. We also got great service from our waitress and everyone was very nice.

The Melting Pot - Palm Beach Gardens
Responded on April 7, 2021

Thank you for taking a moment to review your recent dinner. We appreciate you giving The Melting Pot a try and sharing your thoughts on OpenTable. We are pleased to hear that you had a five star fondue experience. We will share your compliments with our team and we look forward to serving you again soon.

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OT
OpenTable Diner
Miami
2 reviews
Dined on March 29, 2021
Overall5food5service5ambience5

Great Food! Great Service! Great Atmosphere!!

The Melting Pot - Palm Beach Gardens
Responded on April 1, 2021

Thank you for your five star review!

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a
vipasclavijo
Miami
20 reviews
Dined on March 28, 2021
Overall5food5service5ambience5

Great meal but one reserved for extreme special occasions.

The Melting Pot - Palm Beach Gardens
Responded on April 1, 2021

Thank you for your five star review! We are happy to hear that you enjoyed your meal and found the fondue experience to be great for a special occasion. We look forward to celebrating with you again soon.

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OT
OpenTable Diner
Indiana
1 review
Dined on March 28, 2021
Overall5food5service5ambience5

We came to celebrate a birthday with our two tweens and we all had a great time. Food was tasty, kids got a kick out of the whole experience. We had a super waiter, Wendell, who was knowledgeable attentive funny, all the things that make a server GREAT. Thanks for a memorable evening!

The Melting Pot - Palm Beach Gardens
Responded on April 1, 2021

Thank you for reviewing your recent dinner with us. We are thrilled to hear that you enjoyed your birthday fondue dinner and found the service we provided to be worthy of five stars. We will share your kind words with Wendell and the team and we look forward to hosting you again soon.

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L
Letseatout
Miami
3 reviews
Dined on March 26, 2021
Overall5food5service5ambience5

It was our 27th anniversary.

The Melting Pot - Palm Beach Gardens
Responded on March 28, 2021

Thank you for taking a moment to review your recent dinner with us. We are delighted to hear that your anniversary fondue experience was worthy of five stars. We look forward to hosting you again soon.

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MT
MT71
Washington DC
5 reviews
Dined on March 23, 2021
Overall5food5service5ambience5

A great experience overall. The meal was tasty and filling without being too much, the ambience was ideal, quiet/private and welcoming.
Definitely recommend!

The Melting Pot - Palm Beach Gardens
Responded on March 27, 2021

Thank you for taking the time to review your recent dinner. We are delighted to hear that you enjoyed your meal as well as the ambience of the restaurant. We look forward to the opportunity to serve you again soon.

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KK
vipKristinKozuh
Naples
7 reviews
Dined on March 20, 2021
Overall5food5service5ambience5

Love the Melting Pot. The managers, bartenders, and wait staff are all fantastic. Very accommodating and customer service is 100% here.

The Melting Pot - Palm Beach Gardens
Responded on March 25, 2021

Thank you for taking a moment to review your recent dinner. We are pleased to hear that you enjoyed your fondue experience as well as the service we provided. We will share your compliments with the team and we look forward to hosting you again soon.

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D
Delta
Miami
3 reviews
Dined on March 15, 2021
Overall5food5service5ambience5

On Mar. 15th, four of us celebrated my husband’s birthday. We introduced our friends to the Melting Pot last year and they, like us, think of it as one of our favorite restaurants.
The food was perfect. I LOVE the cheese fondue, unfortunately I had to share it with my husband. We tried the Turtle chocolate fondue this time & loved it. We will be back!

The Melting Pot - Palm Beach Gardens
Responded on March 17, 2021

Thank you so much for reviewing your recent dinner. We are so happy that you decided to celebrate your husband's birthday with us and that you enjoyed your overall fondue experience. We appreciate your compliments for Wendell and our management team and we will be sure to pass them along. We look forward to hosting you again soon. We will have plenty of delicious fondue and hospitality waiting.

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OT
OpenTable Diner
Miami
1 review
Dined on March 14, 2021
Overall5food5service5ambience5

A phenomenal experience whether it's a special occasion or just a date night.

The Melting Pot - Palm Beach Gardens
Responded on March 16, 2021

Thank you so much for reviewing us on OpenTable! We are thrilled to hear that you enjoyed your recent dinner and found the service to be excellent. We look forward to serving you again soon.

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AA
vipAnthonyA
Caribbean
15 reviews
Dined on March 6, 2021
Overall4food5service1ambience5

Food good as usual
But service definitely on way low end

The Melting Pot - Palm Beach Gardens
Responded on March 7, 2021

Thank you Anthony, for taking a moment to review your recent dinner. We are happy to hear that you enjoyed your meal as usual. We are however, disappointed to hear that the service we provided did not live up to past visits. This is certainly not The Melting Pot way. Your feedback is extremely valuable to us, and we promise to address your concerns and use them as an opportunity to coach our staff.

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OT
OpenTable Diner
Miami
1 review
Dined on March 3, 2021
Overall5food4service5ambience5

Loved the environment

The Melting Pot - Palm Beach Gardens
Responded on March 4, 2021

Thank you for taking a moment to review your recent dinner. We are pleased to hear that you enjoyed your fondue experience and you loved the ambiance of the restaurant. We hope you'll join us again soon.

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JJ
JnJdatenite
Miami
1 review
Dined on February 27, 2021
Overall5food5service5ambience5

Our waiter, Wendell was fantastic!

The Melting Pot - Palm Beach Gardens
Responded on February 28, 2021

Thank you for taking the time to review your recent dinner. We are thrilled to hear that your fondue experience was worthy of five stars and you enjoyed the service we provided. We look forward to the opportunity to serve you again soon.

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c
chrisn
Miami
5 reviews
Dined on February 27, 2021
Overall5food5service5ambience5

Awesome experience waitress was excellent as was the food

The Melting Pot - Palm Beach Gardens
Responded on February 28, 2021

Thank you for taking a moment to review your recent dinner. We are happy to hear that you enjoyed your meal and found the service to be excellent. We invite you to join us again soon for more delicious fondue and hospitality.

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F
Florida2
Miami
17 reviews
Dined on February 20, 2021
Overall5food5service5ambience5

Birthday meal for two wives and their two guys. Table was decorated for their birthday. Service was very good and fondue(the 4 course meal for two x2) was great. Can pace your meal so not to feel rushed. Smores fondue at the end was delicious!

The Melting Pot - Palm Beach Gardens
Responded on February 21, 2021

Thank you so much for reviewing us on OpenTable. We are pleased to hear that you enjoyed your birthday fondue experience with us and found the service worthy of five stars. We look forward to serving you again soon, we'll have plenty of delicious S'mores fondue waiting for you.

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OT
OpenTable Diner
Miami
1 review
Dined on February 19, 2021
Overall5food5service5ambience4

As Always, great food, great service, great evening!!! Thxs again!! If you haven’t been here yet, book it now!!! You won’t regret it!!

The Melting Pot - Palm Beach Gardens
Responded on February 21, 2021

Thank you for taking a moment to review your recent dinner. We are delighted to hear that you enjoyed your fondue experience and found the service we provided to be worthy of five stars. We look forward to serving you again soon.

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OT
OpenTable Diner
Naples
2 reviews
Dined on February 19, 2021
Overall3food3service5ambience5

My boyfriend and I put aside $180 to spend on dinner at this place and during the “salad” part of the meal my boyfriend took a bite and pulled out a giant piece of hair which wasn’t ours or our waiters. With COVID-19 being so huge right now we felt a bit uncomfortable and so we left mid meal.

I’d definitely come back because the atmosphere was unique and it seems like a fun experience, the outside of the restaurant was dirty and a bit grimy which I was a bit weirded out about but the cheese part of the meal was tasty.

I get that things happen but if we are spending that much money on a meal we kinda expect the overall experience to be “the best”

Maybe next time, we shall see

The Melting Pot - Palm Beach Gardens
Responded on February 21, 2021

Thank you for taking the time to review your recent dinner. We appreciate the compliments on the ambiance and uniqueness of our restaurant, however we can't apologize enough for your uncomfortable experience. Safety and Sanitation is our top priority at The Melting Pot and your concerns will be addressed accordingly. We apologize again and hope that you will give us the opportunity to give you the Melting Pot experience you truly deserve.

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OT
OpenTable Diner
Baltimore
1 review
Dined on February 17, 2021
Overall4food4service5ambience4

Nikki was great! Very attentive and helped make the night out even better with her personalized service. Would definitely go back!

The Melting Pot - Palm Beach Gardens
Responded on February 21, 2021

Thank you so much for reviewing us on OpenTable. We are pleased to hear that you enjoyed your recent dinner as well as the service we provided. We look forward to the opportunity to serve you again soon.

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AH
vipAlisonH
Memphis/West TN
5 reviews
Dined on February 16, 2021
Overall1food1service1ambience2

Disappointed all around. Took family for experiential dinner. Inattentive and slow service. Below average salad and main course, starter satisfactory, dessert good. Aesthetic could use refresh. Would not recommend.

The Melting Pot - Palm Beach Gardens
Responded on February 19, 2021

Alison, thank you for taking a moment to review us on OpenTable. Please accept our sincerest apologies for your less than excellent experience with us. Our goal is always to Deliver The Perfect Night Out and it seems that we fell short. We will discuss your feedback with our management team and use your experience to address areas that need improvement. We thank you again for your feedback and hope you'll give us another try.

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OT
OpenTable Diner
1 review
Dined on February 15, 2021
Overall2food3service5ambience3

Not what I thought...

The Melting Pot - Palm Beach Gardens
Responded on February 18, 2021

Thank you for taking a moment to review us on OpenTable. We appreciate you giving The Melting Pot a try as well as the 5 stars for the service we provided. We're sorry to hear that the fondue experience itself did not live up to your expectations. We hope that you will give us another try.

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OT
OpenTable Diner
1 review
Dined on February 15, 2021
Overall5food5service5ambience4

Monday after Valentine’s. They were busy. We had 800 pm reservation we were seated by 815. Food and service was great, but our “neighbors “ on both sides of our table we really loud. Not the restaurants fault. My wife and I just laughed about it and had wonderful
Tim

The Melting Pot - Palm Beach Gardens
Responded on February 26, 2021

Thank you for taking a moment to review us on OpenTable. We are pleased to hear that your Valentine's dinner was worthy of five stars and you had a wonderful time.

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AR
ArmidaR
Orlando
3 reviews
Dined on February 15, 2021
Overall5food5service5ambience5

Very friendly host stand at entry, opened the door for us upon arrival. Nikki was an awesome server. The bus boys were super attentive and filled waters and drinks without us having to ask. 2 different managers came by our table to check in our experience and chat with us. Highly recommend.

The Melting Pot - Palm Beach Gardens
Responded on February 18, 2021

Thank you for taking a moment to share feedback on your recent dinner with us. We are pleased to hear that you enjoyed your fondue experience and found the service we provided to be worthy of five stars. We look forward to the opportunity to serve you again soon.

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RL
RomuloL
Miami
1 review
Dined on February 14, 2021
Overall4food4service5ambience5

AFTER ALL, THE NEW OWNER CALLED HIMSELF AND MADE SURE EVERYTHING WAS ADDRESSED AND FIXED FOR US. hE LET US KNOW THEY ARE THE NEW OWNERS AND THAT IS NOT THE CUSTOMER EXPERIENCE THEY WANT CUSTOMERS TO HAVE. hE TOOK CARE OF THE STAFF SITUATION AND ALSO TOOK CARE OF US IN A WAY NO OTHER RESTAURANT WOULD HAVE. hE DID MORE THAN WHAT WAS EXPECTED, AND FOR THAT I THANK HIM AND WILL VISIT THE RESTAURANT AGAIN. hE SHOWED ME PERSONALLY THE KIND OF CUSTOMER SERVICE EVERYONE SHOULD EXPERIENCE AND IT IS EXCELLENT.

THANK YOU AGAIN FOR UNDERSTANDING AND GO ABOVE AND BEYOND FOR THE CUSTOMERS.

I reserved the couples dinner, a $245, a 3-4 course romantic Valentine's dinner, and two kids' 3-4 course dinners for $24.99 each kid. As they all sound similar to me, the server decided to give my two kids, another adult dinner for $245. When I explained my reservation was not that, she just said well the kids got also the romantic dinner. For real, this server was looking out for her own money. A $640 dinner for me and my wife and two kids under 10 years old, that's insane. I said something to her to see it should be going to fix the bill, but she did not want to do anything. I was not going to say much more because I didn't need to ruin everyone else dinner at the restaurant, and decided to call the next day, but no answers. I am still waiting for their call back from the 2-3 voicemails left.

The server was also constantly coughing, and at one point she couldn't even talk to us. I had to tell her twice to go get some water and compose herself but she didn't do it.

The Melting Pot - Palm Beach Gardens
Responded on February 18, 2021

Thank you for taking a moment to review your Valentine's day fondue dinner. Please accept our sincerest apologies for your less than excellent experience. We're sorry for any miscommunication regarding your reservation and the romance package that you requested. This is not the experience we want for our guests. Someone from our management team has reached out to you in efforts to make things right. We apologize again, and hope you'll give us another try.

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CW
CamW
New York Area
4 reviews
Dined on February 11, 2021
Overall5food5service5ambience5

Very professional staff. Great atmosphere. Excellent food.

The Melting Pot - Palm Beach Gardens
Responded on February 14, 2021

Thank you for reviewing your recent dinner with us. We are pleased to hear that you enjoyed your fondue experience and found the service we provided to be worthy of five stars. We look forward to the opportunity to serve you again soon.

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CL
CLiz
Miami
1 review
Dined on February 6, 2021
Overall3food5service1ambience3

Our server did not give the usual friendly, competent service I expect when I eat at the Melting Pot. Our server did not wear her mask properly and kept coughing. This also made the dining experience uncomfortable.

The Melting Pot - Palm Beach Gardens
Responded on February 14, 2021

Thank you for your review. We are sorry to hear that you did not enjoy your recent visit and you found your experience to be uncomfortable. We will discuss your feedback and use it as an opportunity to coach our team. We certainly hope that you will forgive us and join us again in the future.

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OT
OpenTable Diner
Miami
1 review
Dined on February 5, 2021
Overall5food5service5ambience5

daughters 12th birthday

The Melting Pot - Palm Beach Gardens
Responded on February 14, 2021

Thank you for your five star review! We appreciate you celebrating your special occasion with us.

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FAQs

The Melting Pot - Palm Beach Gardens offers takeout which you can order by calling the restaurant at (561) 624-0020.

The Melting Pot - Palm Beach Gardens is rated 4.6 stars by 1335 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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