The Melting Pot - Lyndhurst

Waitress was over the top nice and helpful. Food was wonderful.

There were 4 staff members at the front desk all staring at the computer when we arrived. Three other parties came in after us and were seated before us. We had reservations. Very disorganized front desk with no sense of urgency.

It was my first experience. Very nice atmosphere. Great food

This is a good place to have a dinner that is tasty, relaxing and fun. Our server was excellent. There is a lot variety in the fondues and flexibility in what you can order.

Noticeable quality changes in products carried and served. Beef and Pork were absolutely poor quality. I spent over $100.00 for a Fair dining experience. The server was excellent. The food left a bad taste in our mouths. Literally and figuratively.

Our waitress was great, but at the end of our meal we wanted coffee, and they told us they had been out of coffee since that morning....disappointed someone in management hadn’t thought to buy more coffee at some point.

Overall a great night and my mother in law loved it for her birthday dinner

Birthday dinner..... a few kids in our party and we paid full price for them. Very expensive meal.... there should be a kids menu.

Was seated for 20 minutes before server even came to table. Explained menu to us and we started telling him our drink order. He said just look at the menu more and I will back, never took drink order. He came back about 10 minutes later. So yes we waited 30 minutes at our seats BEFORE OUR DRINK ORDER WAS EVEN TAKEN!!! We love the melting pot but the service that night was the worst I have ever experienced at any restaurant!

We had reservations out table was ready the moment we walked in. Our waitress was Tea (sp?) and she did a very nice job. We were celebrating my wife’s birthday and the brought out a dish with a sparkler and happy birthday written on it which was a nice touch. This is our go to special occasion spot.

We took our son for his 10th birthday and even he said “$150 and we had to cook it ourselves!?!”. Poor value and quality of food. Bread was stale with the cheese course and the rest of it was not good and very overpriced. The server we had was awesome though. We own my son a redo for his birthday dinner and it will not be at the melting pot. In fact we will never return there at all.

My wife and I had an amazing 1st Anniversary experience. We were well taken care of by the hostess and our waitresses. This, being my wife's first time here, was memorable and unforgettable! Melting Pot, thank you for such an awesome time!

Excellent ambiance and food as usual. We also had the same waiter as in the past few times. He is awesome. Five star!!

The waitress was friendly but the service was so slow. We waited so long between courses and then for the check. Also a magician there going around to the tables- that’s not really a dining experience we are looking for. You’re already spending a ton of $ on food then to have to tip a random magician you didn’t ask for is kind of annoying.
In general, needs to be more efficiently run.

We had issues with the burners and our food cooked too quickly. Disappointed with the salad dressing - it has changed since last year.

service and food was excellent. We have been there several times and have never been disappointed

Great place for celebrations! We love their food.

Took my girlfriend here for her birthday. Their customizable reservations made it so simple to decorate our table and make her feel special. On top of the requests I had, the restaurant got her a card and an extra dessert with a sparkler on top! The food was amazing and a truly fun experience. We will be coming back (:

We had a great time and we have never been to this restaurant before!! We look forward to celebrating another occasion at The Melting Pot.

Loved it. The staff was so kind to us and we loved the extra touches for our anniversary celebration.

I’ve been here before and had wonderful service, but the this past time I didn’t get great service. We sat through the entire time we had our entrées and didn’t get a refill until dessert. I’ve been to the melting pot multiple time at different locations and was offered more things to dip in the remaining cheese/ chocolate to finish up what was left and was not offered anything additional. The food was great but I was very disappointed with the service this time.

Great place for your not-so-typical night out for dinner/dessert.

It was a perfect impromptu date night! I made a reservation 10 minutes before we arrived. I made a request of rose petals on the table and champagne toast. He was totally surprised! The food selection and cooking style was fun and everything taste good! The small table set for 2 and ambience made it a great date !

The melting pot had a very pleasant atmosphere. The server was polite and quick to realize when we needed something.(like a refill). The food was delicious! We were celebrating birthdays and the server gave us a special treat for that. Overall experience was an enjoyable evening.

Our server I think her name was Tatiana was awesome very patient!

Make SURE to read to the end of this review if you plan to go to Melting Pot for some SUPER important health concerns. First, we love this place! It's my grandson's favorite place to go and even though it's pricey for us, we took him there again for his birthday and promised to do it again next year. It's not just a meal; it's an experience. He ordered the kids fondue and I "super-sized" it as a treat and added the cheese/chocolate kids' fondue. I told the waiter my daughter and I would share his cheese fondue as he didn't like it, but the waiter must've misunderstood because he brought out a HUGE cheese fondue which, I later realized, was because he'd charged both my daughter and I for adult portions of it! Again, I think it was because I wasn't clear--and the fact is, we ate almost the whole thing (including my grandson, who now apparently likes cheese fondue!). However, near the end of our meal, the oil in the kettle splattered a wee bit and landed on my grandson's shirt--which startled but didn't hurt him. Out of instinct, I GRABBED THE HANDLE OF THE POT and pulled it away from him, and was terribly burned, of course! I didn't want to spoil the evening so I just stuck it in my ice water and pretended it was fine. A waitress asked if I was okay and I said "fine, I just need more ice water." She brought that, as well as a kiddie to-go cup for my ride home! But again, this was a SERIOUS burn. I literally kept my hand in that water the rest of the meal, the whole way home, and at home until about 2:30 in the morning when I was finally able to take some ibuprofen, apply burn spray, and go to sleep. 7 straight hours in icy water did the trick--I woke to only a little pain and some blisters! However, the point is that Melting Pot should DEFINITELY put some heatproof handles on those things! The waiter did warn us at least twice that the pot was hot--but when instinct kicks in, you don't think of that, you know? It's really, really dangerous. But we sure love it there!

This place is one of Northeast Ohio's little secret that everyone should visit. My wife and I celebrated our 25th wedding anniversary with a romantic dinner at The Melting Pot. Food was fabulous, staff was friendly and polite. I recommend this place to anyone who is looking for a quaint, different dinning experience.

The wonderful service and great food brings us back for special occasions!! We had a great server we have had before and we enjoy his service!!!!!!!!!!!!!!!!!! He recognized us which was a very nice gesture!

The service and food was great. The server was very helpful in explaining menu and choices.

Food was excellent and so was service. Had a lovely time. Thank you so much for the card and strawberries!

Wonderful. Waitress was super friendly and attentive!

I love the Melting Pot! It's a great place for catching up with a great friend with great food!

Mike is an amazing server. The food was great as usual. One of our favorite spots.

Was upset not one at Westgate anymore
Need more locations
No water in pots
Took longer
Very very busy

Went there for my birthday and could not have had a better time. The wife and I love this place!

Our waitress was great but the food was disappointing
Not a true Fondue experience

Wonderful service,a little overpriced but reasonable for a special occasion.

The Melting Pot is a fun place to get together with any group; in this case, two girlfriends and I were meeting up, and this was a nice option! I've been to TMP many times before, so I knew what to expect. Our waitress was very nice and explained our options to us, and she was very patient since we spent much of our time chatting and didn't make menu decisions very quickly!
The only reason I'm going with four stars out of five is that on two occasions, our fondue pot started smoking--the first was right at the beginning of our dinner. The waitress turned on the fondue pot after we placed our order, to our surprise, it started smoking about five minutes later. A host ended up noticing that the pot was smoking as he walked by and quickly took it off the burner; as it turned out, there was no water in the pot! So, either someone did not fill it before we sat down, or the waitress forgot to check. A similar situation happened when we were enjoying our cheese, and I had to ask a nearby waiter if he could turn down the temperature, otherwise our cheese would have burned and the restaurant area would have become smoky and smelly.
My salad (the House Salad) was slightly disappointing with the number of large, not-great pieces of iceberg that were on my plate--which I ended up leaving because they did not look appetizing. So I was a little disappointed that the quality wasn't better, even though I do like what's on the salad.
Above all, this was not the BEST Melting Pot dinner I've ever had, but it was not bad enough for me to choose not to return. Just a few small things that I think should have been taken care of better.

Went for the “all you can eat” Father’s Day experience but when we asked for certain items they were all out. Not really an “all you can eat” when you run out of items. Our server was awesome even though he brought us bad news on items being out.

Can't give it 5's across the board because it simply isn't what it used to be.