The Melting Pot - Jacksonville
I already left a google review that stated how I felt and why. Refer back to that.
We had a great Father’s day meal. Everyone enjoyed their food and the service was great.
We love this place but this time it was so hot due to the new burner they change to it wasent enjoyable at all.
Very good, great service. Knowledgeable staff with good suggestions. Very accommodating for food allergies
We went for our 4 year anniversary. They found our reservation and got us seated. Our server was great and knowledgeable of the menu. They have a rather impressive wine room and the ambience was like being in an upscale wine cellar.
Our cheese course was the bourbon bacon cheese (no mustard because of mustard allergy).
For the entree we have the Classic and Steak Lovers, we could have just got one entree and shared it.
For desert we had the Chocolate Tiramisu which was out of this world.
We ordered a pitcher of Sangria which had an excellent flavor.
Just know fondue isn't fast, we were there for almost 3 hours and we only waited like 5 minutes for our seats.
We had a great time and will definitely be back.
As always, the Melting Pot was great! Excellent food and a cool ambience. A great place for an occasion or just to hang out!
"Cook your own food and pay premium price". Service was lacking. Food wasn't great. Not impressed.
We were really quite disappointed to be treated like we were on a conveyer belt! We felt rushed to order drinks, to decide what we wanted to eat, to eat our different courses and finally to pay (the bill was brought out with the desert and before our final glass of wine!). For the price the meal and experience costs we feel cheated and will not return. And please, STOP calling the meat selection menu “The proteins”. We weren’t wanting a dietary clinician to serve us, far too clinical!!! Our special dinner wasn’t very special.
Grace was a fabulous waitress!
They sat us by ourselves which was nice but very hot.
Very enjoyable experience food tasted good , wish it was a little cheaper
Sure it’s pricey, but you get what you pay for. Took the wife for her birthday and she loved it. Our server was amazing, even brought extra fruit and tomatoes (not even on the menu) to our table for my picky 2 year old. Great service and a good meal for a special occasion. Can’t beat it.
We have Great Family time every time we visit! The "interactive-skewers" always create some laughs.
Birthday celebration/ date night
Food and service was exceptional. Will definitely be back.
Beautiful place & people, food was very awesome & easy.
The Melting Pot is an experience everyone should do at least once. We used to go at least twice a year until the Gainesville location closed. The prices have almost doubled in that amount of time making it way too expensive for us to go back.
This was our first time at this restaurant. Server's first night with no assistance. He was very nervous and failed to explain anything about the experience. Had to ask for children's menu. Very disappointed in the experience. Perhaps you it would have been better with a more experienced server.
I took my mother to the melting pot for her birthday, the food and drinks were incredible and the staff was even better. Such a good experience!!
Fondue experience good for a relaxed meal with friends. Food was good and with four courses very filling. I haven’t had fondue for several decades. Cheese course is my favorite but all good.
Moderately expensive but the ambience makes it all worthwhile. Fantastic, attentive service
Our server, Logan, was the absolute BEST! Wish we had known about the outdoor seating though - We will definitely do that next time!
The staff was very knowledgeable on menu items. Great atmosphere. Great service. Cool manager.
Little pricey but very good . Service was great. Will go back again
Our server was absolutely fantastic with genuine concern and suggestions. My only complaint would be the heat at our table.
We were greeted warmly by the receptionist (it was her first day) and discovered she knew some sign language! Our server was curious about signing so we taught her how to sign THANK YOU and YOU’RE WELCOME.
The cheese fondue was incredibly delicious and we enjoyed watching the ingredients bring mixed. The California salad was beyond incredible as well as our main dish. The dark chocolate fondue capped an incredible 2 hour of delight!
Oh yes — we showed our acceptance, appreciation and approval by leaving a 40% tip and personally spoke to the manager complimenting the staff.
Ordered Four course meal for two told them we didn't want salad or desert the menu said $45.00 each for the whole four course meal . My wife ordered a coke I had water the bill was $121.00. Must be Gov math, we were celebrating my wife's birthday so I didn't make a big deal.
The Melting Pot is mine and my husbands favorite date night spot. We are military so we’ve been to restaurants in Virginia, Maryland, and Florida. This has been our favorite restaurant so far! Our server, Samantha was so great. She checked on us periodically, noticed when we needed things without us even having to ask, and every portion of the meal was brought out in a timely manner. The general manager stopped by our table and he was hilarious and very outgoing!
Food and service were excellent! The restaurant needs attention. It seems management is lacking. We weren't approached by a manager during our visit. The restroom has mismatched faucets (both color and style), and the entire restroom has a layer of dust in it. The dessert menu we were given, was disgusting. We actually used hand sanitizer after handling it. From a restaurant where you pay over $200 for a family dinner, this experience is unacceptable. Please do better. We were at the Destin location just a few months ago and had a perfect experience!!
Dining was excellent as always. Was a little upset though because the lettuce in all the salads had a brownish tint to it. Spending $45+ for a four course meal, you would expect the freshest ingredients. Just wish it doesn’t happen again if I go back.
Amazing time with friends.
Great experience, lots of fun, good food, a wonderful place to go for a celebration or a nice dinner out. I think even kids would enjoy eating here.
It gives you entertainment while you dine! Ask for Logan; he is hilarious.
Well, our favorite server, Ethan, has moved on. While we will definitely miss him and wish him well, we are super stoked about our new found favorite, Sebastian. He made the experience wonderful and was a joy to have a conversation with! Everything throughout the night was perfect and well timed. We look forward to having Sebastian as our server as long as he will have us! Thanks again for a wonderful night!
Great! Waitress Julie amazing service
We enjoyed our dinner at the Melting Pot. The food was good and there was a large menu to pick from. We would go back!
They charge me for flowers and chocolates i had an email for that. When i told him that i didnt ask for any of that and that i acutually had a coupon for the chocolate, he refunded de chocolates but still charged me for a 6 dollars flowers which i never saw! Ridiculous that in a bill of more than 200 they charged me 6 dollars on flowers! Which again i never asked or received!
Great service. Love that we couldn't see any other customers where we were sitting. Shrimp tasted a little fishy but the rest of the food was great!
With the catch that service was horrible! I would have to say the food was good as usual but our waiter was less then attentive and I would never refer someone to be treated in such a way that they feel as though they are less deserving then others. We had to ask for my water and still never got it. We would sit done with our portion of the meal for well over 15/20 minutes and no waiter in sight to see how we were doing. It appeared as though he went out of his way to not walk by our table. I would’ve tipped really well but he didn’t deserve it.
One of our favorite places to go! Atmosphere, service and food are always spot on. The GM Brian is very attentive to every need and has an incredible sense of humor. All around A plus!