The Melting Pot - Castleton

4.5
3216 Reviews
$31 to $50
Fondue
The Melting Pot provides a unique, upscale & intimate dining experience with its assortment of fondue cooked at the table by the guest. It is a perfect location for a romantic evening, corporate dinner party or friendly gathering. Guests can enjoy a variety of tasty entrees served with special dipping sauces. The menu also includes creamy cheese fondue, fresh salads, fine wines & mouth watering chocolate fondue desserts.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Diner temperature check required
What 3216 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
food
4.3
service
4.5
ambience
4.1
value
Noise · Quiet
72% of people would recommend it to a friend
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CK
CandieK
Indiana
1 review
Dined 2 days ago
Overall3food4service3ambience3

We felt very rushed by the waitress at the beginning when we were trying to figure out what we wanted to get. My fiancé had never been there and we needed time to look over the menu. The bartender seemed upset with some of the staff and said it loud enough for us to hear. The food was delicious and the servers were very kind to us.

OT
vipOpenTable Diner
Indiana
1 review
Dined 2 days ago
Overall4food4service5ambience4

Four people in one pot was a little tight. Good thing we were not all just meeting for the first time.

JH
JeanH
Indiana
1 review
Dined 6 days ago
Overall5food5service5ambience5

We had a wonderful time. Kyle was a great server and was attentive. We had a few issues with a burner, but they did the best to make it work. Love it.

OT
OpenTable Diner
Indiana
1 review
Dined on February 20, 2021
Overall1food5service1ambience3

Probably the worst dining experience we have ever had. Been to this location many times. This was probably our last. Didn't see a server for 45 minutes. Only saw our server 3 or 4 times. If anyone ever asked if we needed anything they never brought it. We were simply forgotten by everyone we came into contact that worked there that night.

D
Disappointed
1 review
Dined on February 20, 2021
Overall1food5service1ambience4

Very slow. No service. Had to ask for water to be filled

OT
OpenTable Diner
Indiana
1 review
Dined on February 19, 2021
Overall3food5service3ambience1

Melting Pot is our favorite date night. We hadn’t been out since October, and now that my wife is vaccinated, we decided to venture out. I requested a private booth as we got a babysitter, excited for our first night out in a long time just the two of us. We dressed up, ready for a romantic date night. We were super disappointed to be seated in the middle section with the largest amount of people (big groups, children, etc.). We had requested a private booth not just for the romance, but for the safety concern too. I know there are just a couple very private booths, but there are several booths made for date nights, semi private (the ones you cuddle up together). After our disappointment of our table and noise level, I became disappointed in the quality of food. My favorite salad no longer had crutons, all of our pieces of filet were chewy and fatty (every other time they are melt in your mouth delicious). It just seemed like some of the magic was no longer there. Also, I have noticed that when we are seated in this middle section the servers rush you more. We have been at a more private booth and stretched dinner to a wonderful 3 hours. Seated in the middle, we were rushed to a 1.5 hour dinner. We come to Melting Pot for that long, relaxed dinner. Walking out, we saw some of the other couples sitting in the more private booths. Some just wearing sweats or jeans. It was disappointing (maybe we weren’t recognized as a couple bc we are same sex...) We will probably try something else for our next romantic night out.

C
Chuck
1 review
Dined on February 19, 2021
Overall4food3service5ambience4

Our waitress excellent !!! I wrote a $20 tip on the receipt but it never showed up on my bank statement. How do I rectify this ? her name is Ciera T. Please have the manager call me. 3177530661. Charles Jackson

OT
OpenTable Diner
Indiana
1 review
Dined on February 16, 2021
Overall5food5service5ambience5

It was for my wife’s birthday. She enjoyed it and was super happy so that makes me happy.

M
Matt34
Indiana
4 reviews
Dined on February 16, 2021
Overall4food4service5ambience5

Wonderful service!! The amount of food per price is low, but you are paying for the experience. We will probably only go there for the dessert menu after this.

j
jeffj
1 review
Dined on February 14, 2021
Overall5food5service5ambience5

great experience and great meal. Kyle, out server was excellent. thank you!

JW
JenniferW
1 review
Dined on February 14, 2021
Overall2food3service1ambience1

The service was awful, especially considering the cost of our meal, & we were there for a special occasion. Our waitress “disappeared” multiple times, for 30 minute periods, when we were waiting for drinks, to place our order, or to bring the next course. She was not apologetic, & didn’t seem to care.
There was a lot of drama between the wait staff in the bar area, which is where our booth was - I don’t want to listen to complaining & bickering while I’m trying to enjoy a romantic dinner with my husband.
My husband went to use the men’s room, apparently, it had flooded multiple times that week.
The cheese the other courses were just “ok.”

RM
RM158
1 review
Dined on February 13, 2021
Overall5food5service5ambience5

Good service! Food was good and priced well. Dinner for two expect to spend at least $150 if your drinking.

OT
OpenTable Diner
Indiana
1 review
Dined on February 13, 2021
Overall5food5service5ambience5

Valentines Day

OT
OpenTable Diner
Indiana
1 review
Dined on February 13, 2021
Overall5food5service3ambience5

Great spot for an anniversary dinner!

BP
vipBryanP
Indiana
5 reviews
Dined on February 13, 2021
Overall5food5service5ambience5

Great place for a quiet meal with your favorite person!

LS
LeonnaS
Indiana
1 review
Dined on February 13, 2021
Overall4food5service3ambience3

Service wasn't the best but she was nice & friendly.

OT
OpenTable Diner
Indiana
1 review
Dined on February 13, 2021
Overall5food5service5ambience5

Valentine’s Day ♥️

M
Madison52
Indiana
12 reviews
Dined on February 13, 2021
Overall3food4service3ambience3

It was a very rushed experience. They were very booked because of Valentine's Day weekend, but we wanted to take our time. My drink order was never taken and everything was explained so fast it was a guessing game at times. We've been to this location twice and this is the second time we haven't had that 4 or 5 star experience, so it will be our last. Our daughter enjoyed it (she's four), but that was about it.

TK
TaraK
1 review
Dined on February 11, 2021
Overall4food5service4ambience4

Valentines day

OT
OpenTable Diner
Indiana
1 review
Dined on February 10, 2021
Overall1food1service1ambience1

Birthday/Valentine day the service w discouraging the menu wasn’t friendly and yet confusing the hostess was nice afterwards but not upon arrival. I ordered lobster tail that never showed and until I mentioned it the server was like “oh, I seen you was almost done and took it off bill” should you have asks me first. The cooking times wasn’t accurate I even asks for my burner to be turned up higher she indicated only 3 settings. I don’t recomm entree as it’s to long and discouraging to boil your meats no taste and u get of plates that make no sense the server NVR returned appropriately until time to pay than again bill was hard to read. She didn’t want to make time to discuss options. Will not return

OT
OpenTable Diner
Indiana
1 review
Dined on February 9, 2021
Overall2food5service2ambience3

I have had hit and miss service experiences here. I love the melting pot, the overall cooking experience, and the food, but the service last night was just okay. Our waiter was training someone very new and left them by themselves a lot with us. They had no idea wha they were doing which impacted our meal and experience. I can appreciate training someone but for a 150 dollar meal for two the service needed to be better. On top of that the trainer seemed over it and frustrated which added to the situation. It felt like we needed to get out of their hair. Again for a 150 dollar meal I shouldn’t feel like this.

OT
OpenTable Diner
Nashville
1 review
Dined on February 8, 2021
Overall5food5service5ambience5

Terrific food and service

OT
OpenTable Diner
Indiana
1 review
Dined on February 7, 2021
Overall5food5service5ambience5

Bre was our waitress and she was awesome. Wonderful personality and top level professionalism.

OT
OpenTable Diner
Indiana
1 review
Dined on February 6, 2021
Overall3food4service3ambience4

Attentiveness was not there. There was not a hostess to greet or check people in when we entered into the restaurant. More and more people proceeded to enter and crowd the small entrance. Once we were finally seated it would take longer than normal for our waitress to come by our table. Not the best experience this time around and I go at the same time every year

W
Winston
Indiana
19 reviews
Dined on February 6, 2021
Overall5food5service5ambience5

As always a great time

OT
OpenTable Diner
Indiana
1 review
Dined on February 3, 2021
Overall5food5service5ambience5

A-one was AMAZING and we enjoyed our experience even more with such a great server!

OT
OpenTable Diner
Indiana
1 review
Dined on February 2, 2021
Overall5food5service4ambience5

Nice date evening.

Report
R
Razzo
Indiana
8 reviews
Dined on January 29, 2021
Overall5food5service5ambience5

Was there in first open9 and got a back booth. Quiet.

OT
OpenTable Diner
1 review
Dined on January 28, 2021
Overall5food4service5ambience4

Our waiter A1 was AWESOME! It was a very busy night with Devour but he made us feel cared for and allowed us to take our time with the dining experience. Great job!

GP
vipGoPurdue
Indiana
11 reviews
Dined on January 28, 2021
Overall5food5service5ambience5

Went as a mother-daughter dinner to support Devour Indy. We had a new server who was still finding her rhythm but she was friendly and we weren’t in a hurry.

MM
MeganM
Indiana
9 reviews
Dined on January 26, 2021
Overall5food5service5ambience5

It was delicious! My 2 girls first tim having fondue, and they loved it!

OT
OpenTable Diner
1 review
Dined on January 23, 2021
Overall1food1service1ambience1

I think it was overrated and very costly and the fact that they would not give me a refill on the berry lemonade was not customer service they told me I had to get register lemonade I couldn’t get a refill after the first drinks only regular lemonade. I will never ever go back here

MW
MichaelW
Indiana
16 reviews
Dined on January 23, 2021
Overall5food5service5ambience5

Have a fantastic night there. Took friends who had never been before. Lots of fun, food was great and the staff was wonderful!!

AS
ASKS
1 review
Dined on January 23, 2021
Overall3food3service3ambience3

Service is slow and food was average. I didn’t expected to be there for almost 3 hours

MW
MeganW
1 review
Dined on January 23, 2021
Overall5food5service5ambience5

This was our first time at The Melting Pot. We had a wonderful dinner and it was a great experience. We will definitely be back!

OT
OpenTable Diner
Indiana
1 review
Dined on January 22, 2021
Overall5food5service5ambience4

Great waiter , great experience

RV
vipRyanVanScoyoc
Indiana
20 reviews
Dined on January 18, 2021
Overall5food5service5ambience5

Our server was new & she was excellent! Keep up the great service!

JJ
JamesJ
Indiana
2 reviews
Dined on January 18, 2021
Overall4food4service2ambience5

Food was very good. Loved the privacy in our booth. Service was much slower than usual. We have dined here before but it seemed too slow.

OT
OpenTable Diner
Naples
1 review
Dined on January 16, 2021
Overall2food4service3ambience2

Understaffed
One pot for 4 people (requested 2)
We felt almost rushed
Maybe because we sat at the busiest intersection of the restaurant. Interrupting wait staff with near miss crashes.
Way over priced (280)
Better luck next time if there is a next time.
To many better options out there for that kind of cash.

Our waitress was good, but spread to thin to show her real hospitality that we only caught quick glances of because she was constantly off to another table. She still got 20%.

Only because my wife waited tables and said it’s not her fault (totally).

Oh well
Fool me once...you know the rest

OT
OpenTable Diner
Las Vegas
6 reviews
Dined on January 15, 2021
Overall3food4service1ambience3

We had the worst service we’ve ever experienced at a Melting Pot... our server was less than helpful when we ordered and had zero personality. The bar was out of liquor for three different drinks we ordered. The only saving grace was that the food was good and our buzzer, Hunter, was outstanding and super helpful.

FAQs

The Melting Pot - Castleton is rated 4.5 stars by 3216 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by The Melting Pot - Castleton