Nearby points of interest
Nearby points of interest
About The Melting Pot - Castleton
The Melting Pot provides a unique, upscale & intimate dining experience with its assortment of fondue cooked at the table by the guest. It is a perfect location for a romantic evening, corporate dinner party or friendly gathering. Guests can enjoy a variety of tasty entrees served with special dipping sauces. The menu also includes creamy cheese fondue, fresh salads, fine wines & mouth watering chocolate fondue desserts.
Indianapolis, IN 46250
Fondue, French, Swiss
Hours of Operation:
Dinner: Monday - Thursday: 12pm - 10:00pm, Friday: 12pm - 11:00pm, Saturday: 12:00pm - 11:00pm, Sunday: 12:00pm - 9:00pm, Closed December 25th
$31 to $50
AMEX, Diners Club, Discover, MasterCard, Visa
Chocolate fondue only - dessert
Public lot parking is limited.
Banquet, Bar Dining, Bar/Lounge, Beer, Full Bar, Gluten-free Menu, Non-Smoking, Private Room, Wheelchair Access, Wine
The Melting Pot - Castleton Ratings and Reviews
First time to the Melting Pot after all these years. Unfortunately, it will be quite some time before we go back again. It isn't that the dining experience is bad, it is just blah. Fondue is interesting and you go for the fondue "fun-ness" not the food. The food / meat is OK. The bread is OK. The veggies are OK. All seem very ordinary. The sauces are interesting but not great. The one area that the Melting Pot gets good marks is for the Alpine Cheese fondue. That is worth the visit but all else fails to compete. And the price of fondue fun is quite steep too. Expect $50 per person.
The night that we visited was quite empty. One other table of people in our seating area and we heard just a few others. The gal that greeted us and seated us seemed like a rookie. Friendly but uncomfortable in her role. The waitress/server admitted it was her 2nd day "on the floor" and was friendly, but not overly descriptive and provideed very quick explanations on the fondue process, the meats, what to do and not to do, and the cooking times. We know she couldn't have been pressed for time since no one else was there. On our way out, they forgot to add a $15 discount to the bill for a bday pak certificate that we provided them with and the greeting gal was stretched out in a booth and thanked us for coming without even attempting to get up. It was quite comical. Perhaps she consumed to much chocolate fondue during our time there -- sugar coma?
So much for a reservation, we were seated 30 minutes late after watching the entire waiting room (including people who arrived after us) first. We were told our waiter was overwhelmed and needed a little time to catch up. We would have been more comfortable sitting in our booth than to wait in the entry by the door where it was cold.
To start with, we were put in a very small corner table in a room all by itself. One bench seat that you had to slide yourself into and then get trapped by your partner. It was very warm in this area, and got even warmer when the melting pan was started up. When we finally were able to order, the cheese portion of our meal was finally brought out. It was ok, not great. After waiting for over 30 minutes for our waitress to reappear, we asked to be taken to a larger table. The current table was too uncomfortable if the service was going to be slow. We were taken to a table in the bar area, which was freezing. Finally, after waiting another 20 minutes, we received our tiny salads. We asked the new waiter to hurry it along for the entrees, which he did. The entrees were surprisingly small, especially compared to the $45 and $47 prices for each. Wow. Three little bites of beef, three little bites of chicken, three shrimp... and the smallest lobster tail you have ever seen. The flavor of the Mojo broth was good, but the meal was so small, we were quite unsatisfied. Thankfully, the chocolate fondue was good, but together we spent $104 on dinner for what seemed like appetizers and some dessert. I can't think of any where that you spend over $100 on the food alone and leave hungry. So disappointing. We had never been to The Melting Pot before now, and we will never return.
The Melting Pot has traditionally been one of our go-to places for special occasions. We had planned to go there for a Birthday celebration. This time, however, the service was significantly lacking. The server was friendly, but would start talking then disappear all of a sudden and come back seconds or minutes later. There was no mention of the Birthday even though several questions were asked at the time of the reservation confirmation. The food was great as always. I tried to purchase Mule Mugs as a gift at the end, but they had no new ones. They would sell me used ones at full price though! No thank you. They did give me a complimentary cutting board, though. So that was nice.
I was very upset with our first time at the melting pot. I went for my birthday this year and it was nothing special. I made a reservation for 7 they lost our reservation, so we waited in the bar where the bartender was no where to be found. Finally sat down at 7:30. They were out of multiple items on the menu. The waiter knocked over my wine glass and broke it under me. I had to ask multiple times for refills. We didn’t leave until 9:15. I just feel for the amount of money we paid my experience was awful.
We waited over an hour despite having a reservation. We were seated next to the kitchen where we had to listen to chatter, laughter, and clanging the whole meal. Our food was double the price it was the last time we visited, and, to be honest, not as tasty. We felt rushed theoughout our meal because it was near closing time (because we were seated over an hour late). We never saw a manager or heard an apology. We were rewarded with a $150 bill and pushed out the door as quickly as possible.
We have been to the Melting Pot several times. We will not be going back. The reservation was on NYE at 9:00. We were seated 1 hour late in the bar. Service was terrible, food was just ok, very loud and messed up the remainder of the night. Never again. If a restaurant can’t manage any better than that, they should closed the doors. They’re 50-60 people crammed into the check in area. The latest reservation was at 10 and they were seated at 11:15pm. Terrible, terrible.
Reservation for 9pm, seated after 10pm. (Several years ago, I lost a table I had reserved because I was 15 min late, but there was no consequence on their end for missing my reservation) The fact it was a prefixe menu only wasn’t advertised. Spent $100 more than intended. Seated closest to door when it was-1° outside - Coldest seat in house!! Waiter hustled for our kids and did a great job considering the circumstances. Food was good, but we had to wait for water refills and several things took some time to get to our table. Kids fell asleep before dessert came at midnight. So disappointed in this melting pot location. I won’t be back.
The melting pot is a phenomenal place to dine. The staff was very understanding of the day but I believe the management had way to high of turn around rate in their heads cause the wait times for some of the couples were 1-2 hours. The meal itself took us about 3 hours not including the wait for our table which our reservation was at 2100 and we didn’t get sat till 2230. If you take away the failure on management behalf of expecting a 1.5 hour turn around for a table on a holiday night (New Years) which was heard by myself and wife by the staff discussing how crazy of a night it was, then the experience would be on par with one of the best in the Indianapolis area. Just sucked we drove an 1:45 min to be early for our reservation to wait almost 2 hours to be sat.
We got seated a half an hour after our reservation time. It took 3.5 hours from being seated till we left. We were sitting there at midnight on New Years Eve and we were not given our champagne toast! Took way too long between courses. Food was good but overall not to happy with our experience.
We went here for New Years Eve and the service was HORRIBLE, we had reservations and were seated about an hour late. We had to wait for drinks and when we did receive them they were warm, food took FOREVER. Sat us at a one burner table, when we needed a two burner. Bathrooms were completely flooded, it was a TERRIBLE experience.
Having only been to the Melting Pot once before and having had a wonderful experience, I was excited to go for NYE with my spouse and our friends. I had made a reservation a few weeks prior and expected the good service and a great time as I had the last time I came here. I understand NYE is an incredibly busy night in a big city. We were told they were "a little behind" on reservations. We continued to wait for almost an hour for our 7:15pm reservation. Many guests were complaining about the wait and service. Even our waitress told us that they had a lot of people not show up and that their booking service "allowed them to overbook." Our waitress did the best she could with a full load of customers. You go to places like this for the experience. I felt rushed the whole time. The only sweet thing that happened throughout the night was our sweet waitress, who was already looking for a new job after working there for 2 months, offered to buy us a bottle of wine WITH HER OWN MONEY because of our wait. Not management coming over to talk or comp anything. Our waitress, out of her own earnings. We didn't get our champagne that was supposed to be included in the pricier menu for the evening. I was excited to bring people who had never been here before, but it is going to be a long time, if ever, to return to the Melting Pot. Very disappointed.
Every year our family (7 diners) does a special NYE dinner like many do, this place has been on our list for awhile so were excited to finally get the opportunity to try it! It was a unique dining experience but it was VVERY VERY SLOW and poor service, we were understanding that it was NYE and very busy so we appreciate/expect a slightly longer than typical service time.BUT WITH A PRESET special 5 course menu and no cooking being done by the kitchen a 3 hour 22 minute meal was OUTRAGEOUS! We decided to just “taste”dessert quickly because we were all ready to go! the food was average at best, I think the “fondue”cooking method henced the taste;) we waited 36 minutes between one of the courses. Great for a unique dessert spot, but I would skip the main meal . At $80 per person (which we were told about ahead of time and were fine with) we expected better than Denny’s level of service. Our server was nice and tried to be kind but we only saw her one time when she wasn’t dropping off a course (we were seated in a room that apparently wasn’t her main section-we felt like “out of sight out of mind”! The family always rates/logs our NYE dining experience 1-10(with 10 being the best) and consensus was a “5.5”. We have checked it off our list of places to get to but will stick to the Eddie Merlots, Ruth Chris, st Elmo’s, Mitchell’s or Fleming’s if we are going to pay $80 per person and get service that makes for a pleasant family NYE experience that equals our dining service level or at least is better than your typical “fast food”sit down restaurant! Sadly very disappointed after much anticipation:( even sadder is based on comments of those in the waiting area at least our early reservation had us seated on time, one family we talked to on the way out was still waiting 45minutes after their reservation time!
The building almost looked closed when we drove by. The outside lighting is so poor you could hardly tell they were open. They also had a cheap and worn out vinyl sign on the building which looked tacky for a "nice" place. Once inside it looked a little worn out. Tables were too close and not the the restaurants fault, but there was an obnoxious foursome next to us. The food was good, our server was great, but I don't think I would ever go back. We were from out of town and heard great things, sadly it did not impress. When I spend over $100 I want to be slightly impressed.
Our first time going to the melting pot and was so excited for a new experience. We arrived and got seated.. our server brought us waters, explained the menu and we ordered our first course , the cheese fondu. We sat, and waited for him to come back as we were going to order drinks. Time kept going , and after 45 minutes of waiting , with just water , i finally went up and asked what the deal was. Come to find out or waiter FORGOT about us. How in the heck does that even happen?! The manager came over, apologized, and says they were in the middle of shift change. LOL. Oh so that makes it ok? She then comps us our drinks , and seemed as though it wasn’t any big deal. Unreal, the food is expensive , you comp us 12$ worth of drinks . WOW. first time going , and will never go again. It wasn’t anything special... the food was just “ok”. Our hour and a half dinner (they told us it took about that long for the four course meal) ended up being 2 hours and 45 minutes long . Will not return.
The Melting Pot had some outstanding food! Definitely worth the drive and the price from a downtown apartment. The service had a bit of a rough start, but they had an awesome recovery and they were quick to fix it. It was a unique experience. 9/10, would recommend.
We went on a very snowy pre-New Years evening. We arrived notably early for our reservation and were quickly accommodated. We're been here on a number of occasions and appreciate the subdued quiet environment of the dining room (vs the more lively bar area). This time we only went because we had a long-held gift card.
We had pre-planned and ordered the Craver Menu, which consists of the Cheese, Salad, and Chocolate courses only. We did the Fiesta Cheese (no jalapenos) with the add-on chartreuse plate (10 single meat bites). Both got House Salads with dressing on the side; I particularly liked the sweet & tangy dressing.
We customized the Chocolate course by ordering the Original, but with dark chocolate instead. We also got the add-on pastry plate consisting of peanut butter cheesecake slice, 2 cream puffs, 2 pirouette sticks, and small cups of raspberries & blackberries. I was very glad for the cheesecake slice to fill me up, as I have an unlimited appetite for dessert! However, I almost wish you could just order more of the chocolate dippers, which used to be an option.
A great lighter option. Personally, I don't care for the entree courses as I don't care for cooking & timing each bite of my meal. I want effortless dining. Yet most of all, is how incredibly overpriced it all is. As an example the Cheese course - some cheese & a cup of beer, a small apple, a couple of chopped up bread rolls, a handful of chips, and another small cup of carrots/broccoli/cauliflower for $19. Yeh they prepped it all, but to get that at the store would have been a fraction of the price. This is why we go so infrequently.
I’ve dined here before, so I know this isn’t the norm, but the wait for our reservation was ridiculous. We arrived at 7:45 for an 8pm reservation. We were told it would be closer to our reservation , which seemed acceptable. We were not seated until 8:30 due to the restaurant being under staffed.
Once we were seated we had wonderful service. The only bad thing was that our conversation was interrupted because we were seated next to a family out with their young children.
We were seated 45min past our scheduled reservation time. Although we had a great waiter the service seemed understaffed and really delayed. Our check was discounted but we spent nearly 4 hours at the restaurant. I enjoyed our food but it wasn't worth the time we spent there.
I have been dining at the Melting Pot for over 10 years and have always reccomended it. As of late they have changed portions and things on their menus that left our whole party feeling that the prices had risen above an acceptable level for the quality of food. Most likely will not be back for anything except the dessert course.
Our servers were fantastic once they had time for us. From the time of sitting down until we got our first drink, including water was 45 minutes. Completely unacceptable. And the bartender flat out ignores anyone that sits at the bar, so don't go there either expecting to get a drink. After sitting there for over 10 minutes I finally said "excuse me, can I please get a drink?" He snapped at me and said just a minute.
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