The Melting Pot - Annapolis

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1. OT

   OpenTable Diner

   Baltimore

   1 review

   4.0

   1 review

   Dined 1 day ago

   overall4food4service4ambience4

   5th grade promotion

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2. RV

   RuthV

   1 review

   4.0

   1 review

   Dined 6 days ago

   overall4food5service5ambience4

   We were seated right next to the kitchen and could hear loud kitchen conversation. Otherwise, it was very nice.

   Report
3. OT

   OpenTable Diner

   Baltimore

   3 reviews

   vip
   3.0

   3 reviews

   Dined on June 4, 2022

   overall3food5service2ambience2

   The waitress was very kind and apologetic. She may have been given too many tables or something but she forgot our mojo seasoning in our cooking style and then just dropped the orange and lime in the pot. The table was slightly dirty, and everything just seemed to be off. I wouldn’t expect this level of service from any melting pot and it was slightly disappointing.

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4. h

   harvey3

   Baltimore

   16 reviews

   4.0

   16 reviews

   Dined on May 29, 2022

   overall4food5service3ambience5

   Service was a bit slow today

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5. AG

   AliciaG

   Washington DC

   18 reviews

   5.0

   18 reviews

   Dined on May 28, 2022

   overall5food5service5ambience5

   From the greeters to Kyle our server…. Great service, food and drinks ( alcoholic and non alcoholic). Nothing bad to say.

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6. BH

   BrianH

   Baltimore

   7 reviews

   5.0

   7 reviews

   Dined on May 27, 2022

   overall5food5service5ambience5

   We have done both our daughters birthdays at this Melting Pot since 2008 and never disappointed. See you in December.

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7. CP

   ClaudiaP

   Washington DC

   55 reviews

   vip
   1.0

   55 reviews

   Dined on May 24, 2022

   overall1food4service1ambience3

   Wish I could give the service less than one star! Wrong food delivered, two cheeses made at different times so group could not eat at the same time. Waited 45 minutes.for a bottle of wine

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8. OT

   OpenTable Diner

   Washington DC

   6 reviews

   vip
   5.0

   6 reviews

   Dined on May 14, 2022

   overall5food5service5ambience5

   The food was good, server was kind, courteous and efficient. Had a good time.

   Report
9. K

   Kris

   Miami

   1 review

   1.0

   1 review

   Dined on May 8, 2022

   overall1food3service1ambience2

   We came to The Melting Pot for Mother’s Day last evening, and that will be our last time at the Annapolis location. We have been coming to Melting Pot since it shortly opened in the early 2000s, and if used to be my favorite place, but it has drastically changed. The service was terrible, our waiter disappeared for about 45 minutes and we had 3 to 4 fill in servers for him. Listen I get it everyone is shortstaffed because of the pandemic and things like that etc. we would’ve been totally understanding but don’t just disappear and not have anyone let us know us anything. Most of the time our drinks were not filled, and the people that did stop by seemed like they would rather be somewhere else than the place they were at. One of the weird things that we noticed this time is our server didn’t explain the process of how things worked like they usually do or at least ask, and we had a couple new people who had never been there before. Our server also talked us into the grill which was an absolute crap show. He never returned with the oil or the tongs to flip the meat, so we were just using a fork trying to not burn the meat. Only to bring back oil when the meal was almost over. In general the grill top was a bad idea for The Melting Pot franchise I think just stick with the pots. Another unprofessional thing that he did was at the end of the meal he just blurred the total out to my husband in front of our kids and everything else. He didn’t have a paper receipt and my husband like most people like should just go over the bill so he handed my husband the electronic machine. Then he said to us “oh if you want to do your tip in cash, that will be better because if you do it on this machine I have to split it with the busses, bar tender etc. and I would rather not do that.”I’ve been out to eat a lot of places and I’ve never had someone say that before. Also I normally don’t write reviews ever either. But I felt compelled to do so after last nights events. Bogus!

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10. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food4service5ambience4

    Mother’s Day

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11. AT

    AnnmarieT

    Baltimore

    1 review

    4.0

    1 review

    Dined on May 6, 2022

    overall4food3service4ambience3

    Took our 11year old grandson out for “adult” dinner. We were seated near the service station and heard servers calls out all evening about the fact they were coming around the corner. Veggies were great but meats were way too marinated. Cheese and chocolate pots were good.

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12. J

    Josie

    Baltimore

    5 reviews

    vip
    3.0

    5 reviews

    Dined on May 5, 2022

    overall3food5service2ambience4

    Normally we love melting pot and the food is always fantastic. This time around, the waiter was new and not very attentive. I had to clear some of our glasses off our table myself and go to the bar to get some water because we never got refills. The manager came over to help clear and also give us our food but never apologized or asked how our our waiter was doing.

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13. RB

    RBsquared

    Washington DC

    4 reviews

    1.0

    4 reviews

    Dined on May 2, 2022

    overall1food5service1ambience3

    Service speed was sub par, had to wait 20 min for a single beer, never got auto water refills (had to ask a few times), extra dipping sauces took 20 minutes to come out and by that time we had eaten 1/2 our food. Left ice cream cake with hostess and asked for it to be put in the freezer - when we asked for it to be brought out to eat, it was a melted mess of mush as if the hostess just set it on the counter for 2 hours. After trying to refreeze it for 10 minutes, it was brought again still dripping from the box with no extra forks or plates (waitress seemed oblivious). For $340 for 5 of us, I expect perfect service, constant water refills, and exceptional food and this time the first two were missing. Fortunately, this is our first bad experience at any Melting Pot so we're not blackballing them yet. On a positive note, food was fantastic as always even if they did skimp on the chocolate in the dessert fondues.

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14. OT

    OpenTable Diner

    Baltimore

    1 review

    5.0

    1 review

    Dined on April 23, 2022

    overall5food5service4ambience5

    The food was amazing as always. Service was a bit slow but not terrible. The price is definitely way too high. $350 for 6 people without any alcohol. The food portions are getting smaller as well.

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15. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 19, 2022

    overall5food5service5ambience5

    Birthday Kyle is one of the best servers that we have ever had. He explained everything to us, was very into having a regular conversation with us and even made me a special little birthday plate for dessert! Will keep coming back and want him as our server. The front staff was also very helpful and pleasant. Will always recommend the Annapolis location!

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16. n

    neveragain

    Washington DC

    4 reviews

    vip
    1.0

    4 reviews

    Dined on April 16, 2022

    overall1food1service1ambience1

    Service was awful, left starving. Food was terrible and I felt sick for a full day.

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17. JC

    JenC

    Washington DC

    2 reviews

    5.0

    2 reviews

    Dined on April 9, 2022

    overall5food5service5ambience5

    It was an amazing experience.

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18. FQ

    FoodieQueen

    Baltimore

    16 reviews

    vip
    2.0

    16 reviews

    Dined on April 3, 2022

    overall2food3service5ambience1

    The Melting Pot simply needs to close. It was filthy. The bartenders clothes looked dirty and the establishment was even worse. We watched a waitress use the napkin from the silverware to sweep the food from under the table towards the middle of the floor, while we were still dining. They used their barehands to add ingredients into the pot. There was some type of dust or debris floating at the top of my Eiffel Tower drink, which wasn’t surprising. Shockingly, although the cheese and salads were nasty, the hot pot broth and the meat was decent. Not decent enough to return.

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19. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 2, 2022

    overall5food5service5ambience5

    Great service!

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20. R

    Roberto

    Baltimore

    1 review

    5.0

    1 review

    Dined on April 2, 2022

    overall5food5service5ambience5

    Melting pot is a fantastic experience We were so full we couldn't eat the chocolate fondue which was part of our meal so we ask to take it with us. We were given a 1/4 cup of chocolate with assorted fruit and cakes. If we ate it there as part of the meal the pot would have been filled up. Also, ordered cheese fondue to go. Given 3/4 cup of cheese and lots of bread. No more carry out for us. Manager said they go by portions on take out.

    The Melting Pot - AnnapolisResponded on April 10, 2022

    I'm glad you had a fantastic experience! Four courses can be hard to conquer, so we're happy to offer to-go options for our cheese and chocolate courses. Our cheese and chocolate fondues are always prepared by weight, so we can guarantee the same experience on site or on the go, but we understand the difference in presentation and are looking into ways of improving the perception of our to-go fondues. Thank you for your insightful feedback and we look forward to serving you again!

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21. OT

    OpenTable Diner

    Baltimore

    11 reviews

    vip
    5.0

    11 reviews

    Dined on April 2, 2022

    overall5food5service5ambience5

    The server was awesome we tipped him well. This location of the melting pot never disappoints

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22. p

    pennyleer

    Baltimore

    1 review

    4.0

    1 review

    Dined on March 27, 2022

    overall4food5service4ambience4

    I loved the Mojo. The lobster and steak were amazing.

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23. OT

    OpenTable Diner

    Baltimore

    1 review

    3.0

    1 review

    Dined on March 27, 2022

    overall3food2service3ambience3

    Expensive for a louder then normal very busy/ cramped dining experience... unique experience but not intimate enough for me in regards to cost

    Report
24. JS

    JudiS

    1 review

    5.0

    1 review

    Dined on March 26, 2022

    overall5food5service5ambience5

    The Melting Pot is our favorite special occasion restaurant. It can get pricey but it’s so worth it. We always get the Fiesta cheese course, the Mojo cooking broth and any of the chocolate courses. Last night was the Caramel Turtle and Cookie Butter Crunch. There were 6 of us, so there’s a lot of reaching across each other but it’s a fun evening. It can get a little noisy sometimes, but generally just adds to the fun.

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25. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on March 25, 2022

    overall2food4service3ambience3

    Every time we go, the bill is more than it should be according to menu prices. The manager has to “make a special exception” to correct it. They don’t show you an itemized bill, just the total on their cc machine. I love the food but something seems a bit “off”.

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26. OT

    OpenTable Diner

    San Francisco

    2 reviews

    2.0

    2 reviews

    Dined on March 19, 2022

    overall2food4service2ambience1

    This location is not what it used to be. Our last 2 times here celebrating a birthday and stating it on your reservation the host asks if your there to celebrate an occasion you tell them and then your server never acknowledges your celebration. Service takes way too long to get anything to the the table. Just sad as now may just have to venture out to the Gaithersburg location where the service from the front to the back has been way better than the Annapolis location.

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27. OT

    OpenTable Diner

    Baltimore

    1 review

    5.0

    1 review

    Dined on March 18, 2022

    overall5food5service5ambience5

    My family and I went to dinner to celebrate my admission to nursing school and 5/7 of the group had never been but the waiter was super patient and helpful. He accommodated to our request for extra things or if we didn't like something, he was happy to replace it with something else. The food was great, my parents got "the bigger night out" on the dinner for two deal which brought seafood such as lobster and salmon and such and they enjoyed it a lot. You do have to cook your own food for the entree, similar to Korean bbq but its fun and it was for the experience. Overall loved it, but I will say going in a smaller group makes things a lot easier and quicker. Perfect for a dinner for 2. A bit on the pricier side but worth it considering you get what you pay for.

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28. J

    Jennifer

    Baltimore

    3 reviews

    vip
    1.0

    3 reviews

    Dined on March 13, 2022

    overall1food3service1ambience2

    This probably was one of the worst experiences I have had in a long time. Food took forever, always empty glasses and dishes on our plate. Had to find server to get final course. Never checked on the table and i literally could have just walked out and no one would have known. Instead, I still tipped 20 percent and gave the hostess the money for the tip and check.

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29. OT

    OpenTable Diner

    Washington DC

    1 review

    3.0

    1 review

    Dined on March 12, 2022

    overall3food4service2ambience4

    Our server was very green and was not knowledgeable about the drink menu. They also took a very long time getting us our drinks throughout the meal.

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30. S

    Shreveportdiner

    Dallas

    2 reviews

    5.0

    2 reviews

    Dined on March 10, 2022

    overall5food5service5ambience5

    Michael went above and beyond in his service to us.

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31. BR

    BarbaraR

    Washington DC

    10 reviews

    2.0

    10 reviews

    Dined on February 26, 2022

    overall2food3service1ambience1

    When the server was stirring the cheese she spilled it outside of the pot and never cleaned it up, she didn't come back often and we went awhile without getting refills, and it took awhile to get salt and pepper. The pot was turned off at the beginning, so we just sat there with food in the pot but it wasn't cooking. The manager had to have us all get up and go under the table to fix it. when she brought the desert we had someone in our party who had a strawberry allergy and at the beginning when we ordered all of the food we told the server to separate the strawberries because of the allergy and she did not do that. then by the time the desert came the pot was too hot and half way through eating desert the pot got really hot and started burning and smelling. Overall, she never came back to check on us and the manager came back to check on us a few times and even another server did as well who also helped us out.

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32. AR

    AriRae

    Baltimore

    1 review

    5.0

    1 review

    Dined on February 26, 2022

    overall5food5service5ambience5

    Amazing server with the red hair and red contacts! (Forgot her name) she was very polite and attentive and just an overall wonderful server. We haven’t had service this great in a very long time. Thank you!

    Report
33. WB

    WendyB

    Richmond

    3 reviews

    5.0

    3 reviews

    Dined on February 26, 2022

    overall5food5service5ambience5

    We had a wonderful dinner with a large party. The staff was attentive and very accommodating.

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34. DH

    DannyH

    1 review

    4.0

    1 review

    Dined on February 23, 2022

    overall4food3service5ambience5

    Service and aviance were good. Food was fair and value to me was poor.

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35. EF

    ErinF

    Philadelphia

    6 reviews

    4.0

    6 reviews

    Dined on February 20, 2022

    overall4food5service3ambience4

    We are frequent visitors to multiple location Melting Pot Locations. We've always had a great experience. This time was slightly less magical. The wait staff didn't feel as though you were getting premium service. Asked for items that we didn't receive, (not on the bill) so we believe the staff member forgot. Waiter was very green and awkward during service. Was very friendly just not the typical experience. Hope this review will help management to improve the level of service with additional training.

    The Melting Pot - AnnapolisResponded on February 21, 2022

    Thank you so much for your feedback. We do have several new people who will improve as time advances. We will certainly use this as a training tool.

    Report
36. J

    Jennifer

    Washington DC

    6 reviews

    3.0

    6 reviews

    Dined on February 18, 2022

    overall3food2service4ambience3

    Was disappointed with the food that night. Definitely would not reccoomend this place for a while until they get it back up

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37. OT

    OpenTable Diner

    Baltimore

    4 reviews

    5.0

    4 reviews

    Dined on February 17, 2022

    overall5food5service4ambience5

    Daughter’s birthday

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38. KW

    KimW

    Baltimore

    34 reviews

    vip
    5.0

    34 reviews

    Dined on February 15, 2022

    overall5food5service5ambience5

    We had a great meal and our waitress was personable and helpful. We always have a good time at the Melting Pot.

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39. OT

    OpenTable Diner

    Washington DC

    1 review

    2.0

    1 review

    Dined on February 15, 2022

    overall2food3service1ambience4

    $78 per person for Valentine’s Day and never got to the dessert. I was expecting something amazing but it was 3 hours with a LOT of waiting. Arrived on time for our reservation. Had to wait 40min before being seated. Our waitress was very polite and got us started with the appetizers. Then, she disappeared for ~1 hr. We eventually were approached by someone else who brought us salads and took our main course orders. Two hours in and we just started the main fondue which was equivalent to the regular meal. By the time we finished, it was already 11pm and we decided to just take the dessert fondue home. Would not recommend going for Valentine’s Day. Extremely overpriced for the same quality food as any other day.

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40. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on February 15, 2022

    overall5food5service5ambience5

    Valentine's Day dinner was great.

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