This restaurant now offers Takeout

Bring the restaurant to you. Order and pay for food directly on OpenTable.

View Takeout menu

The Lobby

4.8
1426 Reviews
$31 to $50
Contemporary American

Top Tags:

Afternoon Tea
Experience a memorable breakfast and lunch featuring incredible dishes in a contemporary yet approachable American style. Children’s menus are available with a variety of offerings.

Kindly note that Afternoon Tea reservations are currently open for the month of October. Offering two seating's 2:30pm and 4:30pm.

Support The Lobby during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
Screening
  • Sick staff prohibited in the workplace
What 1426 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.8based on recent ratings
4.7
food
4.7
service
4.9
ambience
4.2
value
Noise · Moderate
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
Sort by
Filters
BW
vipBradW
Minneapolis
171 reviews
Dined 3 days ago
Overall5food5service5ambience5

When in Chicago, at least for breakfast, brunch, lunch...why would you eat any place else??? Everything was perfect. Had the bloody mary, Peninsula Club sandwich, with housemade chips and the Freemark Abbey chardonnay. Table by the window. Francisco my waiter was very detailed oriented. Outstanding.

The Lobby
Responded a day ago

Dear BradW, Thank you very much for your kind words about The Lobby! We are delighted that you enjoyed the Bloody Mary, Peninsula Club sandwich, and Freemark Abbey chardonnay. Thank you for your comments about Francisco's service as well. We will be sure to pass the praise along to him. Thank you again, and we hope to see you in the future. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

Report
M
Mommyof2
1 review
Dined 5 days ago
Overall5food5service4ambience5

The Lobby was amazing! We went to the afternoon tea. The staff was kind, attentive, and very courteous. This was our first time at The Lobby and we will definitely be back again. Our tea was just right and the pastries were just the right amount of decadent. I wish everyone could experience this at least once.

The Lobby
Responded 2 days ago

Dear Mommyof2, Thank you very much for your kind review of The Lobby. We are delighted to read that you enjoyed Afternoon Tea, including the pastries, tea and service provided by our staff. We hope to welcome you back again soon! Warm regards, Max Schroeder Hotel Manager

Report
JG
JoannaG
Chicago
1 review
Dined 6 days ago
Overall5food5service5ambience5

One of the best breakfasts I’ve ever had in Chicago. Staff was amazing. Highly recommend.

The Lobby
Responded 2 days ago

Dear JoannaG, We are so pleased to read that you had "one of the best breakfasts" at The Lobby. Thank you very much for sharing your recommendation. We hope to serve you again soon! Warm regards, Max Schroeder Hotel Manager

Report
PS
PamelaS
Chicago
1 review
Dined 6 days ago
Overall5food5service5ambience5

Our party of 4 enjoyed a delicious, relaxed, casually elegant breakfast. The menu is varied, with plenty of choices for a range of appetites and tastes. Service is gracious, and ambience is lovely.

The Lobby
Responded 2 days ago

Dear PamelaS, Thank you for sharing your review of The Lobby! We are glad to read that your party of 4 enjoyed breakfast with us. Thank you for your kind comments regarding the service and ambiance. We hope to see you again soon! Warm regards, Max Schroeder Hotel Manager

Report
SB
vipSusanBK
Chicago
48 reviews
Dined on October 13, 2021
Overall5food5service5ambience5

I always love going to The Lobby for breakfast and this week was the first time I've been back during the pandemic. The Lobby is so great about masking and distancing and there is plenty of touchless sanitizer throughout the hotel. My daughter and I went for breakfast one day this week and my son and I another day earlier in the week, and both times we had excellent service and food. The waitstaff is the best and paid great attention to some small requests like strong tea and some meat substitutions. We will be back again soon for sure!

The Lobby
Responded 5 days ago

Dear SusanBK, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

Report
CA
vipCynthiaA
Chicago
4 reviews
Dined on October 12, 2021
Overall5food5service5ambience5

Luxury dining

The Lobby
Responded 6 days ago

Dear CynthiaA, Thank you for sharing your review of The Lobby! We are pleased that you enjoyed your dining experience with us. We hope to welcome you back soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

Report
J
James
1 review
Dined on October 9, 2021
Overall2food2service1ambience4

For the price you don’t get the expected quality of service. Slow to the table, tea pots plonked down, just was expecting a lot more for the price.

The Lobby
Responded on October 11, 2021

Dear James, I am very disappointed to read about your experience during Afternoon Tea at The Lobby. This is certainly not up to our standards and I want to extend my sincere apologies. I would love to connect with you regarding your experience, should you wish to share more. I am sending you a private message with my contact information, and look forward to speaking directly. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

Report
VK
VanessaK
Chicago
1 review
Dined on October 9, 2021
Overall5food5service5ambience5

Great service! I was great to be back at The Peninsula.

The Lobby
Responded on October 11, 2021

Dear VanessaK, We are honored that you joined us again in The Lobby! Thank you for your kind review. We hope to see you again soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

Report
OT
OpenTable Diner
Edinburgh
2 reviews
Dined on October 5, 2021
Overall5food5service5ambience5

Excellent food and service

The Lobby
Responded on October 7, 2021

Dear OpenTable Diner, We are so pleased to read that you enjoyed the food and service at The Lobby. Thank you for sharing your review. We hope to see you again soon! Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

Report
OT
OpenTable Diner
Chicago
3 reviews
Dined on October 5, 2021
Overall2food2service2ambience4

The ambiance was really nice & had high expectations for the food. Sadly, it was too bland. Also, we realized late as we were on a rush that they charged us twice for our 2 desserts that we ordered that costed $15 each.

The Lobby
Responded on October 11, 2021

Dear OpenTable Diner, Please accept my sincere apologies for the experience that you had at The Lobby. I would love to connect with you to rectify the situation. I am sending you my contact information in a private message, and look forward to speaking directly. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

Report
OT
vipOpenTable Diner
Cincinnati
176 reviews
Dined on October 4, 2021
Overall5food4service5ambience5

We love the ambiance of The Lobby. The service is impeccable! We just had burgers; they were delicious. Fries were a little undercooked but tasted fine. Intend to go back again and again!

The Lobby
Responded on October 7, 2021

Dear OpenTable Diner, Thank you for sharing your wonderful review of The Lobby. We are delighted to read that you enjoyed the burgers, service and ambiance. We are looking forward to your future visit! Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

Report
OT
OpenTable Diner
London
2 reviews
Dined on October 1, 2021
Overall5food5service5ambience5

It was awesome !! And very happy that high tea is back at the Lobby !!

The Lobby
Responded on October 4, 2021

Dear OpenTable Diner, We are delighted that you are happy about the return of Afternoon Tea in The Lobby! Thank you for sharing your wonderful review about your experience. We hope to welcome you back again soon. Warm regards, Max Schroeder Hotel Manager

Report
d
vipddswill
Chicago
42 reviews
Dined on October 1, 2021
Overall5food5service5ambience5

Lovely room with tables spaced far apart and a very high ceiling (good air circulation). Attentive service with delicious sandwiches and pastries always make this dining experience top notch.

The Lobby
Responded on October 5, 2021

Dear ddswill, We are very pleased to hear that you had an enjoyable experience at The Lobby. Thank you for sharing your comments about the room, cuisine, and service provided by our staff. We hope to welcome you back again soon! Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

Report
OT
OpenTable Diner
Chicago
1 review
Dined on September 27, 2021
Overall5food5service5ambience5

It was good

The Lobby
Responded on September 30, 2021

Dear OpenTable Diner, Thank you for your kind review. We are pleased that you thought The Lobby was good. We hope to serve you again soon! Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

Report
SB
SemaB
1 review
Dined on September 19, 2021
Overall5food4service5ambience5

The ambiance and staff is really good, must go place.

The Lobby
Responded on September 21, 2021

Dear SemaB, Thank you for your kind review of The Lobby! We are glad to know that you enjoyed the ambiance and service provided by our staff. We hope to serve you again soon! Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

Report
AL
AnneL
Chicago
1 review
Dined on September 14, 2021
Overall5food5service5ambience5

Beautiful room with lovely ambiance, attentive service, and delicious libations.

The Lobby
Responded on September 16, 2021

Dear AnneL, Thank you for your kind review of The Lobby. We are delighted to read that you enjoyed the ambiance, libations, and service provided by our staff. We hope to welcome you back again soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

Report
K
Katie
1 review
Dined on September 11, 2021
Overall5food5service5ambience5

If the dish is served small portion, please let customers know.

The Lobby
Responded on September 15, 2021

Dear Katie, Thank you for your feedback regarding the portion sizes at The Lobby restaurant. I will discuss this with the team. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

Report
OT
vipOpenTable Diner
Atlanta
1 review
Dined on September 11, 2021
Overall5food5service5ambience5

This is such a great breakfast spot! The pen-adict is a favorite for a reason! Definitely try it. Also, the pancakes were heavenly. Hands down the best pancakes I’ve ever had. Definitely come here for breakfast if you’re ever in Chicago!

The Lobby
Responded on September 13, 2021

Dear OpenTable Diner, Thank you for your positive comments about The Lobby’s breakfast items. I’m so happy to hear that our pancakes are the best you’ve ever had! We look forward to welcoming you back to The Lobby soon. Warm Regards, Maria Zec Vice President & General Manager

Report
OT
OpenTable Diner
Chicago
8 reviews
Dined on September 1, 2021
Overall5food5service5ambience5

Excellent service. Staff are very professional and personable. Very impressed by the cleanliness, food & service. Great for special occasions, dates, dining alone or business meal. Highly recommend visiting The Lobby.

The Lobby
Responded on September 2, 2021

Dear OpenTable Diner, Thank you for your kind review! We are pleased to read that you enjoyed the service provided by our staff, as well as the cleanliness and food. We are honored to receive your recommendation and hope to welcome you back soon! Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

Report
OT
vipOpenTable Diner
Chicago
46 reviews
Dined on August 24, 2021
Overall5food5service5ambience5

One of the best places in the world 🌎

The Lobby
Responded on August 26, 2021

Dear OpenTable Diner, Thank you for your kind review! We are honored to read your words about The Lobby. We appreciate your business and hope to welcome you back again soon! Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

Report
LE
vipLEP2520
Chicago
99 reviews
Dined on August 23, 2021
Overall5food5service5ambience5

A lovely place to have breakfast, lunch or dinner. The menu has great choices, the staff have great attitudes and the ambiance....perfect!

The Lobby
Responded on August 25, 2021

Dear LEP2520, Thank you for your kind review! We are pleased to hear that you enjoy the choices on the menu, the ambiance and the service provided by our staff. We look forward to serving you again soon! Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

Report
OT
vipOpenTable Diner
Chicago
7 reviews
Dined on August 16, 2021
Overall5food5service5ambience5

Best restaurant and staff in Chicago!!!!

The Lobby
Responded on August 18, 2021

Dear OpenTable Diner, Thank you for your wonderful review! We are humbled by your kind words about The Lobby and our staff. We hope to serve you again soon! Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

Report
K
vipKir1
Chicago
23 reviews
Dined on August 15, 2021
Overall5food5service5ambience5

Everything was fabulous!

The Lobby
Responded on August 17, 2021

Dear Kir1, Thank you for leaving your review of The Lobby! We are delighted to hear that you thought everything was "fabulous". We hope to serve you again soon! Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

Report
SH
StephanieH
Savannah
3 reviews
Dined on August 15, 2021
Overall5food5service4ambience5

The lobby is a great place with wonderful atmosphere. We visited the lobby for cocktails on Friday and breakfast on Sunday. The servers were attentive, the food and drinks were amazing.

The Lobby
Responded on August 17, 2021

Dear StephanieH, Thank you for your wonderful review! We are pleased to read that you enjoyed the cocktails and breakfast, as well as the service provided by our staff. We hope to see you again soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

Report
F
vipFoodiest
Atlanta
11 reviews
Dined on August 9, 2021
Overall5food5service5ambience5

They have the absolute best pancakes I’ve had. I need the recipe!

The Lobby
Responded on August 11, 2021

Dear Foodiest, Thank you for sharing your review of The Lobby! We are pleased to hear that you enjoyed the pancakes. We hope to see you again soon! Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

Report
OT
OpenTable Diner
Chicago
2 reviews
Dined on August 1, 2021
Overall3food3service5ambience5

No afternoon tea. Disappointing.

The Lobby
Responded on August 9, 2021

Dear OpenTable Diner, Thank you for sharing your review of The Lobby. We apologize for the inconvenience of currently not serving our Afternoon Tea. We look forward to bringing this back to The Lobby in the future. Please feel free to check our website and social media channels for future updates about the return of Afternoon Tea. Warm regards, Max Schroeder Hotel Manager

Report
JF
JohnFK
New York Area
6 reviews
Dined on July 24, 2021
Overall3food4service2ambience4

Service was unusually slow but food and ambiance made it nice

TP
TerriP
1 review
Dined on July 11, 2021
Overall3food4service5ambience4

Had lunch there. I called when I booked the reservation and asked about parking and was told the valet park ok would be validated. The validated price was 28 for 2 hours. I would have picked a different restaurant had I know this. Not happy.

MR
MRDa
Chicago
4 reviews
Dined on June 26, 2021
Overall5food5service5ambience5

Food is outstanding . We had the prawns for appetizer, salad and steak for lunch . All were tasty. The service was amazing. I was a very relaxing and wonderful experience .

The Lobby
Responded on June 28, 2021

Dear MRDa, We are delighted to read that you had a very relaxing and wonderful experience in The Lobby! Thank you for sharing your positive review. We hope that we have the pleasure of serving you again soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

Report
M
Meeatnow
Chicago
1 review
Dined on June 21, 2021
Overall5food5service5ambience5

The staff at the Lobby were very attentive and breakfast was delicious!

The Lobby
Responded on June 25, 2021

Dear ewsemmes, Thank you for your wonderful review of The Lobby. We are delighted to hear that you had a delicious breakfast and that you enjoyed the service. We look forward to serving you again soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

Report
IR
IvyR
Grand Rapids
1 review
Dined on June 9, 2021
Overall5food5service5ambience5

We were at the Lobby for lunch and it’s refreshing to see the staff members friendly faces. The host is very accommodating and finds time to ensure our needs are met. Our waiter is knowledgeable and very nice as well. The food is very good. My husband loves his poke bowl while my spicy shrimp is very good as well. The ambiance is as expected to hotels of this caliber.

The Lobby
Responded on June 11, 2021

Dear IvyR, Thank you for this amazing review. We are pleased that you enjoyed the ambience, the hospitality of our staff and our cuisine. We look forward to seeing you again. Regards, Max Schroeder, Hotel Manager

Report
OT
OpenTable Diner
Chicago
7 reviews
Dined on June 6, 2021
Overall4food3service3ambience4

It was okey. I’m expecting a good variety of food but I would plan to visit again …

The Lobby
Responded on June 15, 2021

Dear OpenTable Diner, Thank you for sharing your review with us. We hope that we have the pleasure of welcoming you back to The Lobby soon. Warm regards, Max Schroeder, Hotel Manager

Report
L
vipLainch
Chicago
70 reviews
Dined on May 14, 2021
Overall5food5service5ambience5

It is SO elegantly comfortable at The Lobby; when we have time for a relaxing meal, we frequently choose The Lobby . Ray, our server, was attentive and responsive. The tuna poke at lunch was phenomenal - can't wait to go back and enjoy that dish again.

The Lobby
Responded on May 18, 2021

Dear Lainch, We are happy to hear that you had a pleasant time with us. We try to go above and beyond to ensure our guests have a memorable experience. It is not surprising that Ray took such wonderful care of you. He is an important member of our team! We look forward to serving you again soon for another fantastic experience. Warm regards, Martin Rahn Executive Assistant Manager, Food and Beverage

Report
Z
Zack
Chicago
1 review
Dined on April 17, 2021
Overall4food4service3ambience4

The food was good and not outrageously priced, and the staff were accommodating of allergies. Free refills on coffee were a plus. There's something pleasantly sleepy about that hotel-lobby atmosphere in the mornings; however, if you're looking for something that feels ostentatious at this price level, your money might be better spent somewhere else.

The Lobby
Responded on May 4, 2021

Dear Zack, Thank you for dining at The Lobby and for posting your kind review. We are delighted to hear you enjoyed our cuisine and that you were pleased with the accommodations to your dietary restrictions. We are also delighted to hear that you enjoyed the blend of subtle classic elegant décor of The Lobby restaurant. Again thank you and we look forward to having the pleasure of welcoming you back again soon. Kind regards, Martin Rahn Executive Assistant Manager, Food and Beverage

Report
PC
vipPhilipC
Cleveland
2 reviews
Dined on April 11, 2021
Overall3food2service4ambience5

I went last year for tea and it was amazing. As was dinner a few weeks ago. Lunch was bleh - would not recommend

The Lobby
Responded on April 13, 2021

Dear PhilipC, Thank you for choosing The Lobby for lunch and for your continued loyalty. We are truly sorry to learn of your disappointing experience with our offering. Your feedback is truly valued and we will be sure to review with the team. I would appreciate the opportunity to hear more about your visit. I can be contacted at (1-312) 573-6690. I look forward to speaking with you. Regards, Martin Rahn Executive Assistant Manager, Food and Beverage

Report
OT
OpenTable Diner
Los Angeles
2 reviews
Dined on March 28, 2021
Overall5food5service5ambience5

Great food and service. Tea was amazing.

The Lobby
Responded on March 29, 2021

Dear Anonymous, We are so glad you enjoyed your afternoon experience at The Lobby recently. We look forward to welcoming you back soon. Regards, Martin Rahn Executive Assistant Manager, Food & Beverage

Report
OT
vipOpenTable Diner
San Diego
5 reviews
Dined on March 21, 2021
Overall5food5service5ambience5

The service and food are always top notch

OG
vipOhioGirl
Cleveland
34 reviews
Dined on February 15, 2021
Overall5food5service5ambience5

The Peninsula is the best hotel in the city and The Lobby has the best brunch. Just an overall excellent experience each time we dine here. Staff is amazing as well.

TM
vipThomasMurrayJr
San Francisco
76 reviews
Dined on February 14, 2021
Overall2food2service1ambience2

Skip It. If you are looking for a luxury dining experience, this is not the place. The service was EXTREMELY poor, and not a single time did our server come to our table to check on us and our meal, not until we had completely finished the meal. Came in for Valentine's Day lunch, and was very disappointed. The portions are small, the burger was over-cooked, bun was burnt, and no one around to get it corrected. I am a local, and came to the Peninsula Hotel thinking it was a cannot miss place - was I wrong. I am surprised that a hotel of this caliber failed so badly.

The Lobby
Responded on February 18, 2021

Dear ThomasMurrayJr, We are so sorry to learn of your poor experience in The Lobby recently. I would welcome the opportunity to discuss your experience directly with you. If you would be receptive to this, please contact me at maxschroeder@peninsula. Thank you. Regards, Max Schroeder Hotel Manager

Report
OT
vipOpenTable Diner
Chicago
3 reviews
Dined on October 23, 2020
Overall5food5service5ambience5

Perfect ! Delicious meal, excellent wines, high ceiling with good air. Comfortable table & chairs.

The Lobby
Responded on October 27, 2020

Dear OpenTable Diner, Thank you for choosing The Lobby and for sharing your kind comments with us. We are thrilled to hear that you were pleased with the food, wine, and design. We hope for the opportunity to welcome you back again in the future! Warm regards, Martin Rahn Executive Assistant Manager, Food and Beverage

Report

FAQs

The Lobby offers takeout which you can order by calling the restaurant at (312) 573-6760.

The Lobby is rated 4.8 stars by 1426 OpenTable diners.

The Lobby does offer gift cards which you can purchase here https://gifts.peninsula.com/chicago/dining/all.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by The Lobby