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The Lobby

4.8
1446 Reviews
$31 to $50
Contemporary American
Experience a memorable breakfast and lunch featuring incredible dishes in a contemporary yet approachable American style. Children’s menus are available with a variety of offerings.

Kindly note that Afternoon Tea reservations are currently open for the month of October. Offering two seating's 2:30pm and 4:30pm.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
Screening
  • Sick staff prohibited in the workplace
What 1446 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.8based on recent ratings
4.6
food
4.7
service
4.9
ambience
4.2
value
Noise · Moderate
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TL
TizzyLoLo
Chicago
20 reviews
Dined 3 days ago
Overall5food5service5ambience5

Beautifully decorated for the holidays with spacious seating so you aren’t crowded. The food and service was very good.

The Lobby
Responded 2 days ago

Dear TizzyLoLo, Thank you for sharing your review of The Lobby! We are pleased that you enjoyed the holiday décor, as well as the food and the service provided by our staff. We appreciate your business and hope to welcome you back again soon. Warm regards, Vince Reyes Hotel Manager

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R
vipRorva58
New York Area
8 reviews
Dined 5 days ago
Overall1food1service3ambience1

The food is very bad, they serve cold or extremely hot. Bad and extremely expensive wines. We went thinking about having a beautiful evening and we ran away. Nothing to recommend

The Lobby
Responded 2 days ago

Dear Rorva58, Thank you for sharing your honest feedback with us. I am disappointed to read about the experience you had at The Lobby. Please accept my sincere apologies that the food and beverage did not meet your expectations. I invite you to reach out to me directly, should you wish to share more about your experience. I will share my contact information with you in a private message. I look forward to connecting. Warm regards, Vince Reyes Hotel Manager

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I
Ioana
Chicago
5 reviews
Dined 6 days ago
Overall4food3service4ambience5

We wanted to give all the credit and not say anything. Our server was amazing to the attention Tibi regarding allergies… however, it took 52 minutes for our food to arrive .. 2 salads and 3 kids orders.

The Lobby
Responded 13 hours ago

Dear Ioana, Thank you for sharing your feedback about your experience at The Lobby. We are disappointed to read about the wait time for your food, and will be reviewing this with our team in order to ensure that it is improved for the future. We appreciate you bringing this up and hope that we have the chance to welcome you back again to The Lobby. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

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G
vipGrandee
Chicago
44 reviews
Dined 6 days ago
Overall4food5service4ambience5

The Lobby is such a lovely place to celebrate. We had a lovely time.

The Lobby
Responded 2 days ago

Dear Grandee, Thank you for sharing your review! We are pleased that you had a lovely time celebrating in The Lobby. We hope to welcome you back again soon. Warm regards, Vince Reyes Hotel Manager

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SB
vipSusanBK
Chicago
49 reviews
Dined on November 29, 2021
Overall5food5service5ambience5

I always love coming here, and it's been especially delightful during the pandemic. I find it to be one of the few restaurants in Chicago where it's safe and comfortable when it comes to distancing and masking. I brought a friend here this last time for her 50th birthday and will take another friend next week. Cannot wait!

The Lobby
Responded 7 days ago

Dear SusanBK, Thank you for being a loyal guest of The Lobby! We are so pleased to read that you have had a delightful time at our restaurant, especially during the pandemic. Also, happy belated birthday to your friend! Thank you for choosing to celebrate her birthday with us, and for joining us again next week. We look forward to seeing you soon! Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

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JF
JF23
1 review
Dined on November 21, 2021
Overall5food3service5ambience5

Great atmosphere: elegant, huge room with very high ceilings. Awesome spot for late breakfast or lunch.

The Lobby
Responded on November 23, 2021

Dear JF23, We are pleased to read that you enjoyed the food and ambiance at The Lobby restaurant. Thank you for the recommendation and we look forward to welcoming you again in the future. Kind regards, Andrea Azara, Executive Assistant Manager, F&B

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OT
OpenTable Diner
1 review
Dined on November 20, 2021
Overall5food4service4ambience5

American Girl experience with our granddaughters.

The Lobby
Responded on November 23, 2021

Dear OpenTable Diner, What delights us the most is too see children enjoying their dining experience with their family and special friend. Thank you for your review and we look forward to having you with us again. Kind regards, Andrea Azara, Executive Assistant Manager, F&B

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MT
MichaelT
Washington DC
7 reviews
Dined on November 17, 2021
Overall5food5service5ambience5

Best lunch with family!

The Lobby
Responded on November 19, 2021

Dear MichaelT, Thank you for this amazing rating. We are pleased to hear that you enjoyed lunch with your family. We look forward to welcoming you and your family again soon. Regards, Andrea Azara, Executive Assistant Manager, F&B

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FD
FrankoD
New York Area
2 reviews
Dined on November 10, 2021
Overall5food5service5ambience5

Breakfast was delicious and fresh , very recommended

The Lobby
Responded on November 19, 2021

Dear FrankoD, The Lobby team is happy to hear you had such a wonderful experience! We’re so glad you enjoyed having breakfast with us. Thank you so much for your recommendation, we really appreciate it and we hope to serve you again soon! Regards, Andrea Azara, Executive Assistant Manager, F&B

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OT
OpenTable Diner
London
1 review
Dined on November 9, 2021
Overall5food5service5ambience5

The Lobby is the perfect place for a refined but relaxed catch up amongst friends or business acquaintances

t
viptinac
San Francisco
26 reviews
Dined on November 7, 2021
Overall5food5service5ambience5

The Lobby is an amazing place. The service is impeccable and the food is delicious. Love this place!!

EK
EmilyKla
London
7 reviews
Dined on November 5, 2021
Overall4food4service3ambience5

We had a lovely experience at The Lobby with a only a couple small irksome issues. Firstly, the food was really nice - delicious starting salad, and the salmon main was well-presented and cooked to perfection. Our main issue was with the service. With an upscale dining experience, when the tea comes to the table, the milk and sugar should be brought with it - I had to wait awhile for my milk to arrive and ask twice for it. The tea leaf strainer’s holes were too large for the leaves, so they went through. Yes, being from London tea is almost a religion, but this could be improved. There were a couple other times where the servers seemed distracted and thus not able to provide us with excellent service. Overall the servers were pleasant, but at a place such as this, I have high expectations! Again, the food was really lovely and the atmosphere cannot be beat. It’s a gorgeous room.

The Lobby
Responded on November 29, 2021

Dear EmilyKla, Thank you very much for sharing your review of The Lobby. We appreciate your feedback and apologize for the lapse in service that you experienced. Rest assured that this will be reviewed with the team, so that we can improve for the future. Also, we are pleased to know that you enjoyed the cuisine and the atmosphere in The Lobby. We hope that we have the chance to welcome you back again in the future. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

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t
viptraveller
Toronto
91 reviews
Dined on November 4, 2021
Overall5food5service5ambience5

4 mornings in a row. Great food and service in a lively room. Hostesses on each of our visits were excellent.

OT
OpenTable Diner
Chicago
9 reviews
Dined on November 2, 2021
Overall5food5service5ambience5

Great to have a fantastic lunch and see Aida, Fransico, Jocelyn and all the other friends that make the Lobby special. The food is always on par and the staff is the best in the restaurant industry.

The Lobby
Responded on November 4, 2021

Dear OpenTable Diner, Thank you very much for your kind words about The Lobby and our staff! We will pass along your praise to Aida, Francisco, Jocelyn and the team. We are so pleased to read that you had a great lunch experience and that you enjoyed the cuisine. We hope to serve you again soon! Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

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BO
BrettO
Indiana
2 reviews
Dined on November 1, 2021
Overall5food5service5ambience5

A perfect lunch. Fabulous food and great service

The Lobby
Responded on November 2, 2021

Dear BrettO, Thank you for your kind review of The Lobby. We are pleased that you enjoyed lunch, including the food and service provided by our staff. We hope to serve you again soon! Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

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f
frans
Chicago
13 reviews
Dined on October 31, 2021
Overall5food5service5ambience5

The Lobby is the perfect place for brunch. Gorgeous space, delicious food, wonderful service and great coffee. We will definitely be back.

The Lobby
Responded on November 1, 2021

Dear frans, We are delighted to read that you had an enjoyable time in The Lobby for brunch! Thank you for sharing your feedback and positive comments. We look forward to seeing you again for your future visit. Warm regards, Vince Reyes Executive Assistant Manager, Rooms Division

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OG
vipOhioGirl
Cleveland
39 reviews
Dined on October 30, 2021
Overall5food5service5ambience5

The Chicago Peninsula is one of my favorite hotels in the US and their staff and culinary team always exceed expectations. The presentation for our afternoon tea was beautiful and the food and tea was delicious. The Lobby is an elegant and relaxing atmosphere and the food is always amazing.

The Lobby
Responded on November 1, 2021

Dear OhioGirl, Thank you for your kind review of The Lobby. We are humbled by your words and are so pleased that you enjoyed Afternoon Tea. We hope to see you here again soon! Warm regards, Vince Reyes Executive Assistant Manager, Rooms Division

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A
vipApril
Las Vegas
6 reviews
Dined on October 29, 2021
Overall3food3service1ambience5

Disappointed in the lack of service for afternoon tea compared to other tables. Provided less attention and was given containers while other tables food was packed and bagged for them. Upon request for a bag told they had no more however I explained it was raining and he got one for me. Not sure if this was because I was alone or African American. It put a damper on my afternoon tea.

The Lobby
Responded on November 1, 2021

Dear April, I am concerned to read about your experience during The Lobby's Afternoon Tea service. I can assure you that this is certainly not up to our standards and want to extend my apologies to you. I invite you to reach out to me directly, should you wish to connect about your experience. I will send you my contact information via private message. Warm regards, Vince Reyes Executive Assistant Manager, Rooms Division

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AP
ArthurP
Charlotte
7 reviews
Dined on October 29, 2021
Overall5food5service5ambience5

What an amazing experience! I admit I wasn't quite sure what to expect but it was more than I would have imagined if I had known. Service was impeccable. Tea was amazing and the food was completely outstanding. Recommend it to anyone who wants to splurge on an afternoon date with your spouse.

The Lobby
Responded on November 2, 2021

"Dear ArthurP, Thank you very much for sharing your recommendation of The Lobby! We are delighted to read that your experience exceeded your expectations. Thank you for your kind words about the service provided by our staff as well as the cuisine. We hope to welcome you back again soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

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MK
MKeater2468
Orlando
17 reviews
Dined on October 29, 2021
Overall3food5service2ambience5

We recently had High Tea at The Lobby. We used the hotel’s valet. That was awful. Had us out of our vehicle on the street with my 83 year old mother in the rain. Other folks had umbrella service, we were offered none. We could have pulled under the awning but the valet attendant insisted we got out there. For the high tea at The Lobby: There was a gentleman seated behind us and our waiter was enchanted with him. We were served table water. Then waited for 20 minutes while we listened to our waiter talk to the gentleman behind us. Showing him photos on his phone and all (the waiters phone). Finally came and took our tea order. Once we received our order about five minutes after another waiter came and took something off of the top tier of our tray said it was for someone else and brought it to someone else. The tea and the food was as wonderful as always. The live orchestra was lovely. It was unfortunate that the other surrounding the tea had happened.

The Lobby
Responded on November 1, 2021

Dear MKeater2468, I am very disappointed to read about your experience surrounding Afternoon Tea and the valet service, and would like to extend my sincere apologies. I would love to connect with you, should you wish to share more, as we are always striving to improve for our guests. I will provide my contact information to you in a private message. Warm regards, Vince Reyes Executive Assistant Manager, Rooms Division

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FE
FELICIAL
Chicago
1 review
Dined on October 29, 2021
Overall1food4service1ambience3

Server helped himself to an extra tip on my mother’s card.

OT
OpenTable Diner
Chicago
10 reviews
Dined on October 28, 2021
Overall5food5service5ambience5

Dined here many times and it’s always amazing. During this current year, providing the same excellent service and food is always tough for restaurants. However, the Lobby and the staff - Jocelyn, Ray, Kim, and everyone else Never disappoint in providing a fantastic experience. I took my 85 year old mom for an early Halloween lunch and couldn’t have been Happier!!! She Loved it!!!

The Lobby
Responded on November 1, 2021

Dear OpenTable Diner, We are so delighted to hear that you and your mom enjoyed an early Halloween lunch in The Lobby! Thank you very much for your kind praise of our staff, including Jocelyn, Ray and Kim. We know they will be happy to read your comments. Thank you again, and we hope to welcome you back soon! Warm regards, Vince Reyes Executive Assistant Manager, Rooms Division

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DA
vipDahliaA
Sacramento
1 review
Dined on October 25, 2021
Overall5food5service5ambience5

Birthday dinner

The Lobby
Responded on November 2, 2021

Dear DahliaA, Thank you for choosing to spend your birthday with us at The Lobby! We hope you had an enjoyable experience. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

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OT
OpenTable Diner
San Francisco
4 reviews
Dined on October 23, 2021
Overall5food5service5ambience5

The peninsula is our preferred hotel to stay whenever we’re in chitown and every once in a while we indulge on an relaxing afternoon tea at the lobby. Never disappoints.

The Lobby
Responded on October 25, 2021

Dear OpenTable Diner, We are humbled that The Peninsula Chicago is your preferred hotel in Chicago, and are pleased to read that you enjoyed Afternoon Tea at The Lobby. Thank you for sharing your review! We look forward to seeing you again soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

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BW
vipBradW
Minneapolis
179 reviews
Dined on October 17, 2021
Overall5food5service5ambience5

When in Chicago, at least for breakfast, brunch, lunch...why would you eat any place else??? Everything was perfect. Had the bloody mary, Peninsula Club sandwich, with housemade chips and the Freemark Abbey chardonnay. Table by the window. Francisco my waiter was very detailed oriented. Outstanding.

The Lobby
Responded on October 19, 2021

Dear BradW, Thank you very much for your kind words about The Lobby! We are delighted that you enjoyed the Bloody Mary, Peninsula Club sandwich, and Freemark Abbey chardonnay. Thank you for your comments about Francisco's service as well. We will be sure to pass the praise along to him. Thank you again, and we hope to see you in the future. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

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M
Mommyof2
1 review
Dined on October 15, 2021
Overall5food5service4ambience5

The Lobby was amazing! We went to the afternoon tea. The staff was kind, attentive, and very courteous. This was our first time at The Lobby and we will definitely be back again. Our tea was just right and the pastries were just the right amount of decadent. I wish everyone could experience this at least once.

The Lobby
Responded on October 18, 2021

Dear Mommyof2, Thank you very much for your kind review of The Lobby. We are delighted to read that you enjoyed Afternoon Tea, including the pastries, tea and service provided by our staff. We hope to welcome you back again soon! Warm regards, Max Schroeder Hotel Manager

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JG
JoannaG
Chicago
1 review
Dined on October 14, 2021
Overall5food5service5ambience5

One of the best breakfasts I’ve ever had in Chicago. Staff was amazing. Highly recommend.

The Lobby
Responded on October 18, 2021

Dear JoannaG, We are so pleased to read that you had "one of the best breakfasts" at The Lobby. Thank you very much for sharing your recommendation. We hope to serve you again soon! Warm regards, Max Schroeder Hotel Manager

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PS
PamelaS
Chicago
1 review
Dined on October 14, 2021
Overall5food5service5ambience5

Our party of 4 enjoyed a delicious, relaxed, casually elegant breakfast. The menu is varied, with plenty of choices for a range of appetites and tastes. Service is gracious, and ambience is lovely.

The Lobby
Responded on October 18, 2021

Dear PamelaS, Thank you for sharing your review of The Lobby! We are glad to read that your party of 4 enjoyed breakfast with us. Thank you for your kind comments regarding the service and ambiance. We hope to see you again soon! Warm regards, Max Schroeder Hotel Manager

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SB
vipSusanBK
Chicago
50 reviews
Dined on October 13, 2021
Overall5food5service5ambience5

I always love going to The Lobby for breakfast and this week was the first time I've been back during the pandemic. The Lobby is so great about masking and distancing and there is plenty of touchless sanitizer throughout the hotel. My daughter and I went for breakfast one day this week and my son and I another day earlier in the week, and both times we had excellent service and food. The waitstaff is the best and paid great attention to some small requests like strong tea and some meat substitutions. We will be back again soon for sure!

The Lobby
Responded on October 15, 2021

Dear SusanBK, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

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CA
vipCynthiaA
Chicago
5 reviews
Dined on October 12, 2021
Overall5food5service5ambience5

Luxury dining

The Lobby
Responded on October 14, 2021

Dear CynthiaA, Thank you for sharing your review of The Lobby! We are pleased that you enjoyed your dining experience with us. We hope to welcome you back soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

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J
James
1 review
Dined on October 9, 2021
Overall2food2service1ambience4

For the price you don’t get the expected quality of service. Slow to the table, tea pots plonked down, just was expecting a lot more for the price.

The Lobby
Responded on October 11, 2021

Dear James, I am very disappointed to read about your experience during Afternoon Tea at The Lobby. This is certainly not up to our standards and I want to extend my sincere apologies. I would love to connect with you regarding your experience, should you wish to share more. I am sending you a private message with my contact information, and look forward to speaking directly. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

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VK
VanessaK
Chicago
1 review
Dined on October 9, 2021
Overall5food5service5ambience5

Great service! I was great to be back at The Peninsula.

The Lobby
Responded on October 11, 2021

Dear VanessaK, We are honored that you joined us again in The Lobby! Thank you for your kind review. We hope to see you again soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

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OT
OpenTable Diner
Edinburgh
2 reviews
Dined on October 5, 2021
Overall5food5service5ambience5

Excellent food and service

The Lobby
Responded on October 7, 2021

Dear OpenTable Diner, We are so pleased to read that you enjoyed the food and service at The Lobby. Thank you for sharing your review. We hope to see you again soon! Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

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OT
OpenTable Diner
Chicago
3 reviews
Dined on October 5, 2021
Overall2food2service2ambience4

The ambiance was really nice & had high expectations for the food. Sadly, it was too bland. Also, we realized late as we were on a rush that they charged us twice for our 2 desserts that we ordered that costed $15 each.

The Lobby
Responded on October 11, 2021

Dear OpenTable Diner, Please accept my sincere apologies for the experience that you had at The Lobby. I would love to connect with you to rectify the situation. I am sending you my contact information in a private message, and look forward to speaking directly. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

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OT
vipOpenTable Diner
Cincinnati
181 reviews
Dined on October 4, 2021
Overall5food4service5ambience5

We love the ambiance of The Lobby. The service is impeccable! We just had burgers; they were delicious. Fries were a little undercooked but tasted fine. Intend to go back again and again!

The Lobby
Responded on October 7, 2021

Dear OpenTable Diner, Thank you for sharing your wonderful review of The Lobby. We are delighted to read that you enjoyed the burgers, service and ambiance. We are looking forward to your future visit! Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

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OT
OpenTable Diner
London
2 reviews
Dined on October 1, 2021
Overall5food5service5ambience5

It was awesome !! And very happy that high tea is back at the Lobby !!

The Lobby
Responded on October 4, 2021

Dear OpenTable Diner, We are delighted that you are happy about the return of Afternoon Tea in The Lobby! Thank you for sharing your wonderful review about your experience. We hope to welcome you back again soon. Warm regards, Max Schroeder Hotel Manager

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d
vipddswill
Chicago
44 reviews
Dined on October 1, 2021
Overall5food5service5ambience5

Lovely room with tables spaced far apart and a very high ceiling (good air circulation). Attentive service with delicious sandwiches and pastries always make this dining experience top notch.

The Lobby
Responded on October 5, 2021

Dear ddswill, We are very pleased to hear that you had an enjoyable experience at The Lobby. Thank you for sharing your comments about the room, cuisine, and service provided by our staff. We hope to welcome you back again soon! Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

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OT
OpenTable Diner
Chicago
1 review
Dined on September 27, 2021
Overall5food5service5ambience5

It was good

The Lobby
Responded on September 30, 2021

Dear OpenTable Diner, Thank you for your kind review. We are pleased that you thought The Lobby was good. We hope to serve you again soon! Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

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SB
SemaB
1 review
Dined on September 19, 2021
Overall5food4service5ambience5

The ambiance and staff is really good, must go place.

The Lobby
Responded on September 21, 2021

Dear SemaB, Thank you for your kind review of The Lobby! We are glad to know that you enjoyed the ambiance and service provided by our staff. We hope to serve you again soon! Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

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AL
AnneL
Chicago
1 review
Dined on September 14, 2021
Overall5food5service5ambience5

Beautiful room with lovely ambiance, attentive service, and delicious libations.

The Lobby
Responded on September 16, 2021

Dear AnneL, Thank you for your kind review of The Lobby. We are delighted to read that you enjoyed the ambiance, libations, and service provided by our staff. We hope to welcome you back again soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

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FAQs

The Lobby offers takeout which you can order by calling the restaurant at (312) 573-6760.

The Lobby is rated 4.8 stars by 1446 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by The Lobby