The Lobby

The Lobby reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. R

   Robert VIP

   Naples18 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a special place to bring special personal guests or clients.
   

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2. W

   Wayne VIP

   Chicago142 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Lobby has excellent service. There was a slight problem that was quickly addressed and corrected which was appreciated. The food was very good. It's such a lovely space. We look forward to returning.
   

   The LobbyResponded 3 days ago

   Dear Wayne, Thank you for sharing your review of The Lobby. We are pleased that you enjoyed the service and food, and we look forward to welcoming you back for another dining experience soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

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3. B

   Brigitte

   Chicago3 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The most luxurious spot for an afternoon lunch. Service, food, and ambience is 5-star - an experience to remember.
   

   The LobbyResponded 3 days ago

   Dear Brigitte, Thank you for sharing your wonderful review of The Lobby. We are pleased that you had an 'experience to remember'. We hope to serve you again soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

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4. J

   Julie

   Chicago3 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were very pleased that staff were able to accommodate us even though we were late for our reservation. Our server , Uberto, was excellent. When we ordered the club sandwich and were offered the choice of fries or a salad. We chose fries but Uberto brought us both!
   

   The LobbyResponded 3 days ago

   Dear Julie, Thank you for taking the time to share your review, and for your kind words about Uberto. We are pleased that you enjoyed your dining experience and we hope to welcome you back again soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

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5. D

   Dayle

   Minneapolis10 reviews

   5.0

   Dined on April 29, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was one of the best if not the best meal I have ever had in Chicago. The food was incredible and the service impeccable. It was worth every penny.
   

   The LobbyResponded on April 29, 2025

   Dear Dayle, Thank you for sharing your wonderful review. We are delighted and honored to read that your meal at The Lobby was 'one of the best' meals that you have had in Chicago. We appreciate you sharing your feedback and we hope to welcome you back for another dining experience soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

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6. J

   Jennifer VIP

   Chicago40 reviews

   5.0

   Dined on April 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and excellent Caesar salad. Very nice quiet experience.
   

   The LobbyResponded on April 18, 2025

   Dear Jennifer, Thank you for taking the time to share your review. We are pleased to read that you enjoyed your dining experience at The Lobby, including the service and Caesar salad. We hope to welcome you back again soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

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7. N

   Natalie

   Chicago3 reviews

   5.0

   Dined on April 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was fabulous, light and airy atmosphere, very attentive staff, and I loved the violinist and cellist that played during my lunch :)
   

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   The LobbyResponded on April 10, 2025

   Dear Natalie, We are pleased to read that you enjoyed your dining experience at The Lobby, including the food, atmosphere and service. Thank you for sharing your review. We hope to welcome you back again soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

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8. L

   LINA VIP

   Chicago70 reviews

   5.0

   Dined on April 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love the lobby when I want a posh, quiet place for a chill celebration or a nice conversation. Food is delicious and the service wonderful. A bit pricey but hey, it’s the Pen.
   

   The LobbyResponded on April 8, 2025

   Dear Lina, We appreciate your kind review of The Lobby! Thank you for sharing your compliments. We hope to welcome you back for another dining experience soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

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9. M

   Mely VIP

   Chicago30 reviews

   5.0

   Dined on April 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I started going again to The Lobby since I came back from a junket trip. Have tried other venues and I keep circling back to my fave: The Lobby, for wonderful service and ambience.
   

   The LobbyResponded on April 4, 2025

   Dear Mely, So glad to hear you keep coming back and that you have enjoyed the service and atmosphere. We look forward to welcoming you again soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

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10. M

    Michael VIP

    Chicago10 reviews

    3.0

    Dined on March 29, 2025

    1. Overall 3
    2. Food 1
    3. Service 2
    4. Ambience 5

    Food was cold. Tea was teabags not loose leaf. This has happened past 2 times. Things have changed here. Room is still gorgeous. Food quality has diminished.
    

    The LobbyResponded on April 1, 2025

    Dear Michael, I am concerned to read about your recent dining experiences at The Lobby. I would love to speak with you directly, should you be open to it, as we are always striving to improve for our guests. I will send you my contact information in a direct message. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
    

    1 person found this helpful