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The Hard Shell - Downtown
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
She Crab Soup
topped with crab meat
with roasted peppers, fresh dill and fried flour tortillas
house tartar sauce
We share crab legs and a filet, we had the truffle fries as an app and each had 2 drinks and shared a dessert all for less than $100! Don't let the small price tag fool you, everything was to die for! Great Service and great ambiance for the perfect date night!
Very quiet, ambient atmosphere. Perfect for a romantic date night. Food was delicious and our waiter was very attentive. Will be going back when we are in town again!
Great food and nice outdoor seating! The service was excellent also!
Wonderful evening! Our server was outstanding - very friendly and attentive without hovering.
We enjoyed a fantastic meal with exceptional service. Can’t wait to go back!
Calamari was awesome, steaks were great. Pasta dish was good.
Nice job of good clean service during COVID
Friendly staff. Inside and outside seating, plenty of parking across the street. Great selection and well prepared dishes. Kudos to the management and staff for such a great meal.
Prompt, attentive wait service. Excellent menu and great meal. Always a good experience.
Greeted promptly, great atmosphere, prompt, informative and attentive waiter service. Very good food and drink.
Great food! Great location! Great friendly service!
My service was superb! Thank you Dennis and Kristin for your stellar service! I had the Rockfish which was cooked to perfection! Can’t wait to go back again!
Large salad starter along with amazing brussel sprout app. Great seafood dinner for two and served quickly. Manager was very pleasant and wiped down the seats and tables thoroughly prior to being seated and waiter named Jesse was very nice and efficient. Would def. return!
My husband and I were driving South from NJ & stopped in Richmond for dinner. This restaurant had great seafood in a lovely setting.
the small things were forgotten like cocktail napkins but love the heavy silverware and cloth napkins. Overall a good experience.
This was not a bad experience, but it was not great. It was clean and inviting. Service was acceptable. One dish, shrimp and scallops needed seasoning. The 2nd dish, crab pasta, was off, perhaps too much lemon, too much liquid. It could also be the taste preference of my party just didn't match the chefs vision.
We were visiting Richmond for the Wine Expo and had dinner at Hard Shell Friday night. Liked the menu so well we returned for lunch the next day. Great seafood, creatively prepared and friendly informative servers. We will be back when in Richmond.
Fully enjoyed our meal. Have always been totally satisfied with this restaurant and continue to go back because of that. Taylor, our waitress was fantastic and they provided us with a free dessert to help us celebrate our anniversary!
It was great!!
Our food was absolutely a disappointment! The raw oysters appetizer was good. However, the rockfish, mahi mahi , and salmon were way over cooked and so old and gross. The scallop dish was swimming in grease. The entrees as a whole were over salted as if it was an afterthought so they dumped salt all over the plate to finish. Will NEVER go there again especially with all the other wonderful choices downtown.
She crab soup was a little watery but everything else was great!!
Great find! Busy but not too noisy. Food was excellent. Service was impeccable. Definitely will be back.
Service in particular was very impressive as we came in rather late. We loved the menu - lots of choices for a later light dinner. And the raw oyster platter was great!
Great spot for a good time with one or an entire party
Hands down one of the best meals my husband and I have had in a long time! Service was kind and quick, and the food was phenomenal. Highly recommend this place if you’re in the mood for dinner in the city, and want exceptional service.
I told the waitress that we would need to leave by 600pm. There was 10 of us. We all arrived at 445. Place our order at 505. Did not get our order until 615 and some of the order was not right.
I have not been in over 15 years. It was a great return. The small plates were perfect for a Valentines dinner. Great service and vibe. Parking across the street was key.
We booked a table for 2 for Valentines Day 1 month prior. I was offered a tiny table crammed in some corner with 4 other couples. No room what so ever!! So, I asked the greeter for another table and she was extremely RUDE about accommodating us. Gave us nothing but attitude!! I explained to her that the location was unacceptable and shouldn’t be offered to anyone. Needless to say, we waited an extra 1/2 hour at the bar for a better table or she said for someone to get up and leave!! Then there was the waiter, nice personality but missed the mark and several things and wasn’t very attentive. In addition, there was an extra long wait for our dinner to be served. For the reasons mentioned we won’t return nor recommend - food wasn’t bad but the service was poor!!
Seems like every time we go the food just keeps getting better and better. Also had our wedding rehearsal dinner here last May and everyrhing was perfect!
Apps, entrees, and drinks were incredible. It is on the pricey side (~$50/person with drinks) but the food is very high quality. Service was excellent. Highly recommend for a nice date night, out of town guest who wants great seafood, etc.
We enjoyed having lunch at the Hard Shell restaurant. The atmosphere was upscale yet casual and relaxing. The she crab soup was excellent and reasonably priced. The service was prompt and friendly, not rushed. This is a great place to catch up with friends.
It was busy even on a Monday night. When I made the reservation I stated that we were celebrating a birthday. The host and waitress had no clue and had to be told at the end of the meal. It was lobster night and I ordered the surf and turf. The steak was delicious, the lobster was plain and should have been cooked a little more because it was too soft mushy. The creme brulee for dessert was tasteless. I would go again but I would order steak and not lobster...unusual for a seafood restaurant. And I would also ask for a larger table. It was a little cramped and crowded.
Great space for dinner. Enjoyed the food and drinks. Perfect for taking clients out.
Food was fantastic. Service was flawless. Pricing was well worth the portion sizes and the quality of food. We will be back!
Food was bland, and seafood was cooked earlier and kept warm but dried out.
Absolutely amazing food and service. The manager was so hospitable and accommodating. The lobster dip is out of this world. They have the most friendly yet sophisticated atmosphere in RVA.
Great food, great service.
We normally love the Hardshell and have been there many times, the food however last night was subpar to what we are used to from them. One bad meal however will not keep us from returning.
Good, fresh seafood. A little too salty. Waitress was friendly.
The hostess, our server, the food, everything was wonderful! I absolutely loved the scallop and bacon appetizer.
Good food, great service and nice location.
The Hard Shell - Downtown does offer delivery in partnership with Toast. The Hard Shell - Downtown also offers takeout which you can order by calling the restaurant at (804) 643-2333.
The Hard Shell - Downtown is rated 4.5 stars by 1281 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.