The Grill Room at The Kirby House

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1. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   Great food, excellent service and wonderful ambiance! Glad to have it open again!!

   Report
2. p

   patrickr

   Grand Rapids

   10 reviews

   vip
   3.0

   10 reviews

   Dined on May 8, 2022

   overall3food3service3ambience3

   Mother’s Day

   Report
3. KH

   KimberlyH

   Chicago

   2 reviews

   3.0

   2 reviews

   Dined on May 7, 2022

   overall3food2service5ambience3

   We were hoping the Grill Room reopening would take us back to how it used to be but the food was not good. Chaotic check-in process. Service was good but that doesn’t make up for low quality food.

   Report
4. KL

   KimmLB11

   1 review

   1.0

   1 review

   Dined on April 30, 2022

   overall1food1service2ambience3

   This is NOT the Grill room I remember. Asked for bread service? They came out with some greasy cheese garlic bread on a pizza tin and charged me $10 for it. Really disgusting mushrooms that used to be a favorite on the menu, came out looking like lumpy milk with chopped raw onion on top, we asked to have it removed, couldn't eat it, charged $15 for that. Ordered mashed potatoes but was told they are out of the ingredients to make mashed potatoes. Ordered the filet medium well, was served bloody. Figured I might as well drink if I can't eat, glass of wine was served in a wine glass with a big lipstick mark on the rim and fingerprints all over. I cannot believe I paid $120.00 plus a 20% tip for this. NEVER again. We had been grill room customers for almost 20 years before this. I have no idea what happened here, but it isn't good.

   Report
5. OT

   OpenTable Diner

   Chicago

   2 reviews

   vip
   5.0

   2 reviews

   Dined on April 29, 2022

   overall5food5service5ambience5

   Great service! We had the mushroom appetizer- incredible!! We both had steaks. Delicious!! We are sooooo happy its back open!!

   Report
6. SK

   ScottK

   Grand Rapids

   1 review

   4.0

   1 review

   Dined on February 27, 2021

   overall4food4service5ambience4

   Nice to dine in. Thank you for the good service.

   Report
7. OT

   OpenTable Diner

   Grand Rapids

   1 review

   1.0

   1 review

   Dined on February 20, 2021

   overall1food1service1ambience1

   We were there Saturday evening and the service was terrible. We sat at our table for 30 minutes before taking our drink order and everything went down hill from there. I don’t know if he was having a bad day or just rude or over worked but it was a horrible experience and it was very embarrassing since we were hosting out friends from out of town and had been talking up the restaurant. Unfortunately we will not be back and will not recommend Kirby. I would highly recommend Benjamin look for another line of work.

   Report
8. JM

   JonM

   Grand Rapids

   1 review

   3.0

   1 review

   Dined on February 13, 2021

   overall3food3service3ambience3

   Valentines Eve dinner was just average. The expectation was for fine dining for this event and just didn't feel that way. No table cloths, wait staff were wearing casual t-shirts and looked rather unprofessional. The surf and turf portion was small and the filet was over cooked. Food was warm not hot and the blue cheese-stuffed olives in my gin martini were very small. We were looking forward to visiting a restaurant we once really enjoyed in the past but it is not the same...We will not be returning.

   Report
9. SO

   SteveO

   Grand Rapids

   2 reviews

   2.0

   2 reviews

   Dined on February 5, 2021

   overall2food1service2ambience3

   The menu was awful, the original menu had been replaced with their pub menu. UGH we were looking for a special evening, total bust.

   Report
10. S

    Sarah

    1 review

    5.0

    1 review

    Dined on September 26, 2020

    overall5food4service5ambience5

    I had such a great waiter! Super friendly and so kind!!

    Report
11. TL

    TiminLV

    Toledo

    36 reviews

    vip
    4.0

    36 reviews

    Dined on August 28, 2020

    overall4food4service4ambience4

    Would have been nice to have a wider selection of items from the Grill Room menu

    Report
12. LW

    LesterW

    Chicago

    1 review

    5.0

    1 review

    Dined on August 15, 2020

    overall5food5service5ambience5

    It was our 40th anniversary. Albeit the menu was limited, the food was delicious and presentation was lovely. Katy was an excellent server and had a good personality.

    Report
13. JL

    JaneL

    Grand Rapids

    6 reviews

    5.0

    6 reviews

    Dined on March 14, 2020

    overall5food5service5ambience5

    Top notch in all respects. Nice, upscale but not stuffy restaurant with delicious steaks (which we always get when we come here). Cocktails are strong and good. Our server was friendly, efficient, and helped me with the rewards app — so I got $25 off my bill because it was my birthday.

    Report
14. DD

    DDGG

    Grand Rapids

    18 reviews

    5.0

    18 reviews

    Dined on February 15, 2020

    overall5food5service5ambience5

    Good food, wine and excellent service.

    Report
15. OT

    OpenTable Diner

    Grand Rapids

    1 review

    3.0

    1 review

    Dined on February 15, 2020

    overall3food2service4ambience4

    When you goto an upper scale Steak House, you expect all of your food to be prepared to higher level. When our food came to the table there was not one thing on the plate that was hot. All the food came out luke warm at best. The flavor of the food was good, just not served hot. When you are paying that kind of money for a dinner, you expect a better presentation of food. I probably will not return to that restaurant again.

    Report
16. JT

    JeffreyT

    Detroit

    1 review

    5.0

    1 review

    Dined on February 13, 2020

    overall5food5service5ambience5

    First-time visit. Had been to the Kirby House before; didn't realize until recently that The Grill Room existed. An amazing place for a wonderful meal and romance. Very quiet and intimate--completely different from the Kirby House.

    Report
17. DL

    DawnL

    Chicago

    1 review

    5.0

    1 review

    Dined on January 17, 2020

    overall5food5service5ambience5

    We had a Great dining experience!

    Report
18. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on December 26, 2019

    overall5food5service5ambience5

    The food was very well prepared and our waiter was very attentive.

    Report
19. WC

    WhitneyC

    Cancun

    2 reviews

    3.0

    2 reviews

    Dined on December 22, 2019

    overall3food3service3ambience4

    Food is always pretty good, but the service takes a long time. Every time I’ve eaten here it’s been a 2-3 hour event and not on purpose.

    Report
20. B

    Betty

    Chicago

    9 reviews

    5.0

    9 reviews

    Dined on December 15, 2019

    overall5food5service5ambience4

    The meal was excellent. Ben was exceptional, as always, in guiding food and wine selection and providing outstanding service.

    Report
21. g

    gallen

    Grand Rapids

    1 review

    3.0

    1 review

    Dined on December 13, 2019

    overall3food5service1ambience4

    Food was absolutely fantastic! Unfortunately our service was very poor. We waited a long time for our drink orde. Then an even longer longer time for our appetizer and dinner to be taken. We had reservations so we were expecting better service attentiveness.

    Report
22. JG

    JenniferG

    Grand Rapids

    11 reviews

    5.0

    11 reviews

    Dined on December 7, 2019

    overall5food5service5ambience5

    We had a reservation, but came early. They were able to fit us in. Excellent wine list. Large side Caesar salads. Roasted garlic butter for your bread. Everything was perfect.

    Report
23. B

    Betty

    Chicago

    9 reviews

    3.0

    9 reviews

    Dined on November 17, 2019

    overall3food3service3ambience5

    Pricey for the caliber of the food. Preparations are a little over zealous for what used to be a true “grill room” menu. Ambiance was great. Our waiter was fair, unlike Ben who is always outstanding.

    Report
24. J

    Julie

    Las Vegas

    2 reviews

    4.0

    2 reviews

    Dined on October 29, 2019

    overall4food3service5ambience5

    Will, our server, did an amazing job being attentive to our needs. The food was good, however, over priced. I would recommend this establishment to friends and family for a quiet, professional place to have dinner.

    Report
25. F

    Foodiemama

    Detroit

    27 reviews

    vip
    5.0

    27 reviews

    Dined on October 27, 2019

    overall5food5service5ambience5

    Great food and service! You can’t go wrong.

    Report
26. JY

    JoelY

    1 review

    5.0

    1 review

    Dined on October 25, 2019

    overall5food5service5ambience5

    As always, a great experience. Service and food was amazing. Very romantic atmosphere. Easily the best restaurant in West Michigan.

    Report
27. BG

    BurnellG

    1 review

    4.0

    1 review

    Dined on October 22, 2019

    overall4food4service5ambience5

    Second time there. Birthday dinner for myself. Used Gilmore Birthday meal discount. Had NY strip, cooked correctly but not a prime cut. Hard to find a great steak without going to GR. Great Happy Hour deals in the bar, before the meal. Waiter was very accommodating, offering wine tastes before ordering. Great job!

    Report
28. BB

    BillyB

    Minneapolis

    1 review

    5.0

    1 review

    Dined on October 18, 2019

    overall5food4service5ambience5

    Dinners were excellent. Wallye was slightly over cooked but I like it very moist. The new crab appitizer was outstanding. Worth the trip.

    Report
29. JG

    JenniferG

    Grand Rapids

    11 reviews

    5.0

    11 reviews

    Dined on October 11, 2019

    overall5food5service5ambience5

    Wonderful staff! Excellent steaks. Nice wine list.

    Report
30. FB

    FoodBoy

    Indiana

    47 reviews

    vip
    5.0

    47 reviews

    Dined on October 4, 2019

    overall5food5service5ambience5

    The Grill Room at the Kirby House is always a wonderful escape. I always make it a point to visit there whenever I make a trip to Grand Haven. It is pleasant, classy, and has excellent creative cuisine choices. A wonderful experience!

    Report
31. JS

    JeffreyS

    1 review

    5.0

    1 review

    Dined on September 27, 2019

    overall5food5service5ambience5

    Royal treatment. Excellent food and service. Ben, our server was spot on.

    Report
32. RD

    RyanD

    Grand Rapids

    1 review

    5.0

    1 review

    Dined on September 27, 2019

    overall5food5service5ambience5

    The entire experience was excellent. The steaks are amazing and the atmosphere is quiet, classy, and romantic. Our waiter was great. He was attentive but not annoying. I have already recommended it to my friends and family. I will definitely be back.

    Report
33. TV

    TrishaV

    Grand Rapids

    5 reviews

    5.0

    5 reviews

    Dined on September 20, 2019

    overall5food5service5ambience5

    Awesome waitress! Kate is great!!

    Report
34. TB

    TomB

    Phoenix

    1 review

    2.0

    1 review

    Dined on September 19, 2019

    overall2food2service4ambience4

    Overall, the meal was not a good value. The Walleye was extremely dry and over cooked The Delmonico was nothing special and not a good value. We won’t return. Tom

    Report
35. AM

    AMS2

    Chicago

    28 reviews

    vip
    5.0

    28 reviews

    Dined on September 13, 2019

    overall5food5service5ambience5

    The food was fantastic. It was slightly expensive, but the quality was definitely worth the price. We went early, so it was quiet, and not busy. We have been later previously, and I would definitely recommend having a reservation.

    Report
36. LG

    LarryG

    1 review

    5.0

    1 review

    Dined on August 24, 2019

    overall5food5service5ambience5

    Our server was spectacular! Bartender went above and beyond by making a drink specifically as requested! We will be back

    Report
37. PB

    PamB

    Detroit

    20 reviews

    2.0

    20 reviews

    Dined on August 24, 2019

    overall2food2service4ambience2

    Been there before and had a great experience. This time we sat at a high top by the window which would have been awesome. However a speaker was above our head and music was loud and not what you would expect at a higher end restaurant. We had to send two meals back as one was lukewarm and other did not have any flavor (they added some spice). When they came back they were satisfactory. Waitress did a great job - she saved the night.

    Report
38. PF

    PhilF

    1 review

    5.0

    1 review

    Dined on August 22, 2019

    overall5food5service5ambience5

    Food was excellent, and service by our waiter, Ben, was superb. He was helpful, and had a very kind and gracious spirit that made us feel welcomed.

    Report
39. LB

    LouB

    Grand Rapids

    3 reviews

    4.0

    3 reviews

    Dined on August 13, 2019

    overall4food5service3ambience4

    Food was excellent. I would have expected our server to be a little more attentive

    Report
40. EJ

    ErinJ

    1 review

    5.0

    1 review

    Dined on August 3, 2019

    overall5food5service5ambience5

    This place is amazing. We have eaten here 3 times so far and each time the service and food are amazing!

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