Upon arrival the hostess upstairs confirmed we were there for The Deck then told us to “head downstairs, they have tables open.” We did and saw six tables open with no one waiting & no hostess so we seated ourselves at a 2-top. Ten minutes later a very nice woman came to our table and said there’s a waiting list so we’d need to put our names in and indicated it was a 45-60 minute wait. We did as she asked and our wait began.
Twenty minutes went by and the entire time there were 6-8 tables open. I assumed that wait list guests had been paged but not claimed their table yet. Then a random party of 3 came down and asked if there’s open seating. We said they had to check-in and it would be a 45-60 min wait. They put their names in and were immediately seated!
I asked why they just showed up and were seated but we’re still waiting with 6 tables open. The hostess said only groups of 3 or 4 could be seated at a 4-top so we had to keep waiting. She then said she just talked to the mgr who ok'd us at a larger tables “because we aren’t busy right now;" 10 minutes later we were seated at a 2-top right next to the original table we were asked to vacate a half hour earlier.
After being seated a man came to our table and said he's the manager and was told we had a bad experience. I briefly recapped the above and he explained that they were waiting for waitlist guests who hadn’t claimed tables yet. I pointed out the walk-in trio that was seated without delay and he seemed to be unaware of them and had no answer for it.
I’m sure The Deck does plenty of business and one unhappy customer won’t make a difference to their bottom line but I certainly can’t see myself coming back again for table service.
On a final note, 3 employees were aware that we had a rough experience so I was surprised that they didn't comp at least some of our tab. It’s not that $73 is large sum of money but if they were my employees I’d want them to do something to make an unhappy situation better.
We were able to enjoy a great meal overlooking the ocean and watch the sunset. Fun crowd, nice weather and good cocktail list.
The Deck is a fun and lively outdoor restaurant that's just a few feet above the sand, with amazing views of the Pacific Ocean and sunsets. Good drinks menu, decent (but not amazing) food - but you'll be more intrigued with the views of the ocean, and the ecelctic mix of guests at tables and the bar.
I have been to The Deck many times and this is one of my favorite places to bring friends from out of town and to celebrate birthdays because it is right on the water in Laguna Beach!! Heaven!! But this past time I was very disappointed with the service. We were there celebrating a birthday and there were six of us and we barely saw our server and once we finished our food our plates sat there for at least 20 to 30 minutes until we finally asked to have them picked up. I was hoping to have a dessert for our birthday girl but we did not have time. We also would have ordered more wine and cocktails but no one asked. But over-all The Deck is an amazing place to eat and because of the view and location "they" can get away with pretty much anything!!
Lif brings you amazing things when you try new adventures. I booked a reservation, site unseen and loved every second. Look for Tony at the bar - not the bar tender, just a wonderful man from NY at the bar entertaining people with stories. Service, ambiance and food are amazing and worth another trip.
It was pleasant. I may just have too high of a standard for restaurants in Laguna Beach that are rated as highly as this one, but the food was a little overpriced for the quality. It was good, but it wasn't very good and it certainly wasn't great. Like I said, I was expecting an incredible experience and it was just okay.
This is a great beach restaurant. We were staying in the hotel and reserved ahead of time to be there in time for sunset. Amazing view, on the beach. Good food and adequate wine selection. Very energetic place. Highly recommend.
We went there for the first time for our birthdays. The deck is 80% outdoor seating with no supplemented heating. The temperature outside was very cool and it did affect the overall ambience. Corkage fee is high at $25, but we did not get charged that fee, since the waitress broke the cork and had to decant the wine.
I will go back but under more favorable outdoor dining conditions
Pre-Christmas dinner with family. I wanted to share the sunset and boy was it spectacular ! A perfect spot for a glass of wine, relaxing to the crashing of the waves underneath you while the day comes to an end. Our server was very attentive and the food good. Not too pricey but we stayed with the basics...grilled cheese with bacon and tomato soup along with the burger. Good choices! Also had the Poke as an appetizer...very nice!
I expected a better appearance from the staff. I took my team there for a holiday celebration and expected a bit more.
Overall, the food was good, however the portions were just a bit too small for the price.
If you're looking for an outside spot, this place deserves a visit. I had the Oysters, seared ahi tuna, and pan roasted halibut which were all fantastic. Service was friendly and on top of things.
Took a friend here for her birthday. It was both of our first times. All of the staff was super friendly and helpful. Our server was a little standoffish and could have been more helpful (we ordered apps and didn't get any plates or set ups until we asked) but overall we had a great time. The view was amazing and the vibe was laid back and beachy. Valet parking was convenient and reasonably priced.
The view was amazing! I was a little concerned when I turned on a back alley to get there, but it was great. The food was good though the service was slow.
Took first timers to Laguna here. Very casual, friendly and lively. Not the place for a quiet chat but you can't beat the view. Tables are small so works best for two people.
I specifically requested a table at the ocean side of the deck for three when I made my reservation. Unfortunately the people ahead of us, who had not made a reservation, were seated at the only four top that exists by the railing. When we arrived at the hostess stand, she was on the phone for a significant period of time with no acknowledgement to our presence---quite rude. Our waiter was very pleasant. The food was okay. I would try this place again when company is in town--maybe!
Great place for lunch with friends and out-of-town guests!
We are locals (CdM and Laguna) and it was very nice. When it got more crowded, we had a bit of trouble getting our server's attention but we were celebrating a bday and it didn't bother us too much. I was intrigued by the open table reference (or was it the restaurant's?) that we only had 2 hours for the table since we had it longer and no one said anything to us... The food was good (the oysters were very fresh) and our server suggested we get the charcuterie and cheese platter combined and it was perfect. She even gave us extra bread! The patio was well-covered as it turned out to be another beautiful, sunny day in paradise. I will go back and recommend it to my friends.
The restaurant was great, food was wonderful. Waitress was very good
Noisy, crowded, expensive for average food. They do not serve decaf coffee....no coffee pot in the kitchen! Really? Except for watching the sun set on the ocean, it's no big deal. After its dark who really cares? The valet parking was nine dollars. Really?
Maybe we hit it on a bad night. From the host to the waitress, bad service and it wasn't too busy.
Bad table next to kitchen. Food just ok. Waitress never asked if we wanted another drink, water, coffee, dessert.
Validated vallet parking $9. ?