The Capital Grille - Jacksonville

Name: The Capital Grille - Jacksonville
Address: 5197 Big Island Dr, Jacksonville, FL, United States, 32246
Telephone: (904) 997-9233
Price range: $50 and over
Rating: 4.8

4.8

3226 Reviews

$50 and over

Steakhouse

Top Tags:

Make it a day to remember. From birthdays and anniversaries to professional milestones, we aim to make every gathering special at The Capital Grille. Open seven days a week, The Capital Grille is best known for our expertly prepared steaks, which are dry aged in house for 18 to 24 days and then hand-cut by our restaurant's on-premise butcher. The Capital Grille's wine list features more than 350 selections, and its floor-to-ceiling wine kiosk regularly houses 3,500 - 5,000 bottles. Reservations are recommended but not required. For more information, please visit our website. We look forward to delighting you.

Make a reservation

Party Size

2 people

DateTime

Nov 28, 2023

8:30 PM

Booked 68 times today

Order delivery or takeout

Private dining

Book your next event with us

View details

Additional information

Dining style
Fine Dining
Price
$50 and over
Cuisines
Steakhouse, American, Wine Bar
Hours of operation
Mon–Thu 11:30 am–9:00 pm Fri 11:30 am–10:00 pm Sat 4:00 pm–10:00 pm Sun 4:00 pm–9:00 pm
Phone number
(904) 997-9233
Website
https://www.thecapitalgrille.com/locations/fl/jacksonville/jacksonville/8029
Payment options
AMEX, Discover, Mastercard, Visa
Dress code
Business Casual
Private party facilities
The Capital Grille offers private dining accommodations for up to 36 guests. From making formal business proposals to making toasts with a gathering of friends, we can help you flawlessly pull off any private event.
Private party contact
the Sales Manager: (904) 997-9233

Location
5197 Big Island Dr, Jacksonville, FL 32246
Neighborhood
Baymeadows
Cross street
J. Turner Butler Blvd.
Parking details
Self-parking available
Additional
Banquet, Bar/Lounge, Beer, Chef's Table, Delivery, Full Bar, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, Wine

Featured in

20 Jacksonville Restaurants to Connect In For Mother's Day

Gift card

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Popular dishes

What 3,226 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.8

4.8 based on recent ratings

4.8Food
4.8Service
4.6Ambience
4.4Value

Noise • Moderate

Loved For

Jacksonville / Northeast Florida
Good for business meals
Jacksonville / Northeast Florida
Great for fine wines
Jacksonville / Northeast Florida
Steakhouse
Jacksonville / Northeast Florida
Most Booked
Jacksonville
Best Overall
Jacksonville
Best Service
Jacksonville
Good for business meals
Jacksonville
Great for fine wines
Jacksonville
Most Booked

3,226 Reviews

LB
LeslieB
Jacksonville
6 reviews
5.0
6 reviews
Dined 6 days ago
overall5food5service5ambience5
Always a great evening when you are dining at The Capital Grill.
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F
Foodie4
Jacksonville
10 reviews
vip
5.0
10 reviews
Dined 6 days ago
overall5food5service5ambience5
Exceptional service every time! I’m always so impressed by the service and perfectly cooked steak.
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CM
CharlesM
Tampa
1 review
5.0
1 review
Dined 6 days ago
overall5food5service5ambience4
Our server Noah was very knowledgeable and presented the menu very well. Food came quickly and we loved our Thanksgiving Day meal which made tge day memorable. Thank you Capitol Grille, you never disappoint.
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JB
JenniferB
Orlando
3 reviews
5.0
3 reviews
Dined on November 19, 2023
overall5food5service4ambience5
Saturday nights are busy so food service was a little slower. Food was excellent...wagyu steak and lamb chops 👌 Great experience overall and definitely recommended.
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OT
OpenTable Diner
New York Area
22 reviews
vip
5.0
22 reviews
Dined on November 18, 2023
overall5food5service5ambience5
Not our first time here… we love the food it’s consistently good quality and always delicious!!! Waiter, Holdon, was awesome, service was spot on. Only one thing this time that I was a little disturbed by. I ordered a drink and requested something in the form of a martini (my fave) but with some spiciness added. I left it up to the bar to do their magic. The drink was delicious however, the glass was half full and they charged me a WHOPPING $29 for it!!! I have never in my life paid that much for a martini style drink and if they were going to charge me that much I would’ve appreciated to inform me first. The other tables around mine were ordering martinis consistently and were getting shakers to pour their drink while mine wasn’t full and I paid two times the price with no shaker at all. I took three sips of the drink and it was gone. Honestly was the first time I was disheartened at this establishment. Will definitely not be ordering anything other then what I see on the menu from now on. I was not happy. Also, just wanted to note my husband and I both ordered the boneless NY strip… steak was excellent however neither one looked the same. They were two totally different cuts of meat, my husbands clearly was much larger then mine. My husband asked the waiter why his was so much bigger and the waiter responded by telling him it was just a different cut. I don’t think that’s appropriate when serving two of the same dish to a table. It leaves one to feel like they were not receiving what was ordered. All in all we love Capital Grill. Just wasn’t as impressed as prior visits.
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OT
OpenTable Diner
Jacksonville
1 review
5.0
1 review
Dined on November 17, 2023
overall5food5service5ambience5
Amazing experience!!! Thank you for delicious food and amazing service 🙌
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DG
DrGari
Jacksonville
5 reviews
vip
5.0
5 reviews
Dined on November 17, 2023
overall5food5service5ambience5
Wine prices too high. Caymus $140 L at Seasons 52, same company???
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OT
OpenTable Diner
1 review
5.0
1 review
Dined on November 12, 2023
overall5food5service5ambience5
Capital Grille has never disappointed us. The service is always outstanding.
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R
Robert
Jacksonville
39 reviews
vip
5.0
39 reviews
Dined on November 12, 2023
overall5food5service5ambience5
Excellent meal with awesome service. Our server was very friendly and professional!
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SS
SoniaS
Orlando
3 reviews
5.0
3 reviews
Dined on November 10, 2023
overall5food5service5ambience5
Fantastic meal and celebration of my husband's birthday!!
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DK
DrKimB
Jacksonville
5 reviews
5.0
5 reviews
Dined on November 10, 2023
overall5food5service5ambience5
Capital Grille is THE place if you are looking for an incredible dining experience. My pre-dinner drink at the bar was great, and the atmosphere created by the bar staff was so fun! Service is ALWAYS impeccable, from beginning to end. We had lobster tail and steak, both prepared exactly as we ordered, and the plates looked as good as the food tasted. We were celebrating a momentous occasion, and the staff prepared the table with confetti for a fun, festive atmosphere. Highly recommend Capital Grille for an amazing experience with zero pretentiousness. My "go-to" place to take business clients, friends and family.
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E
Elliz
New York Area
25 reviews
vip
5.0
25 reviews
Dined on November 9, 2023
overall5food5service5ambience5
Simple food prepared expertly! Kori, our professional server, added to Positive experience! Our GoTo as never disappoints!
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S
Sharker
Miami
52 reviews
vip
1.0
52 reviews
Dined on November 9, 2023
overall1food3service5ambience1
I brought my wife to Capital Grille for her birthday which we generally eat at we were seeded in a nice table. We ordered our food and had our food overcooked and had to be remade. They also never put in our bacon that we ordered upon eating and leaving, there was a table of drunk people, leaving where we were sitting and caused the scene to cause my wife to be crying on her birthday. I was very unhappy. I had asked, the manager to have them removed from the location and the staff did nothing to help in the situation. I am not happy whatsoever with the service and the way it was handled by Capital Grille. I would love to have somebody call me so we can discuss as there were a table of four all but cursing in the private dining room on the left.
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RM
RichardM
Jacksonville
5 reviews
5.0
5 reviews
Dined on November 8, 2023
overall5food5service5ambience5
Had a fabulous birthday lunch. Champagne a filet with shrimp and a crème brûlée! Mini tenderloin sandwiches and outstanding lobster bisque! And the best was our waiter Chad and his group.
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OT
OpenTable Diner
1 review
5.0
1 review
Dined on November 7, 2023
overall5food5service5ambience5
We had Alex as our server, he was amazing. Really made us feel welcomed and had genuine interest in our conversation. Greetings from Sarasota Capital grille. I will be back to Jax soon!
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I
Inspired
Jacksonville
54 reviews
vip
4.0
54 reviews
Dined on November 6, 2023
overall4food3service5ambience4
Not a fan of certain menu changes, namely the lobster/crab cakes which is both different prep and smaller portion imo. Same with sea bass entree portion but I've already contacted the GM about both those points directly. Always great service which makes the evening at this CG location one of my favorites regardless.
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OT
OpenTable Diner
1 review
4.0
1 review
Dined on November 5, 2023
overall4food4service4ambience5
We enjoyed dinner for my daughter’s birthday. It was a good relaxing environment. My only constructive feedback is that they need to make sure they don’t put the menu on top of the utensils and there was a delayed due to one steak being overcooked but they made that right. We will go back for sure.
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KG
KevinG
San Francisco
3 reviews
5.0
3 reviews
Dined on November 4, 2023
overall5food5service5ambience3
Great eating experience! I would definitely go back again. Pricey but worth it.
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W
Wayne
Jacksonville
55 reviews
vip
5.0
55 reviews
Dined on November 4, 2023
overall5food5service5ambience3
The food was excellent. Great menu with something for everyone. The service was outstanding and the staff was very friendly and helpful.
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CW
CarrieW
Jacksonville
16 reviews
vip
5.0
16 reviews
Dined on November 3, 2023
overall5food5service5ambience5
As always a wonderful experience! We went for our anniversary and everything was great!
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TB
TomB
Jacksonville
22 reviews
5.0
22 reviews
Dined on November 2, 2023
overall5food5service5ambience5
Great food, great ambiance, perfect date night location!!
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OT
OpenTable Diner
1 review
5.0
1 review
Dined on October 31, 2023
overall5food5service5ambience5
Phenomenal services and the waitress was friendly.
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RO
ROBERTM
Raleigh
1 review
5.0
1 review
Dined on October 30, 2023
overall5food5service5ambience5
Capital Grille had our table preset with a very surprising and special birthday celebration for my wife. Ryan was our service provider and we were so impressed with his experience, enthusiasm and knowledge performing his craft! Outstanding experience. Thank you Capital Grille!!!
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OT
OpenTable Diner
Atlanta Metro
1 review
3.0
1 review
Dined on October 29, 2023
overall3food5service3ambience3
We were first greeted by Marie who was great. She stated that she would be taking care of us. A drink was ordered and while she stepped away Victor came to the table to state he would be talking care of us. I explained the first person to him and he was puzzled, asking for a name. I could not recall the name and he left. Throughout the meal Victor and Marie assisted us, yet there was clearly NO connection or coordination between them. Marie was very pleasant, Victor was oddly sullen throughout the night - absolutely no personality shown, no connection with the guests. We had two 10oz Waygu specials that were delicious and while the serving experience was puzzling and while it led to a sub-par atmosphere, the food somewhat balanced out Victor.
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r
rjac
Jacksonville
51 reviews
vip
4.0
51 reviews
Dined on October 28, 2023
overall4food5service3ambience4
Service was adequate but a step down from normal excellence. Food was excellent
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OT
OpenTable Diner
Jacksonville
7 reviews
vip
5.0
7 reviews
Dined on October 25, 2023
overall5food5service5ambience5
Wonderful service and excellent food. Amazing with accommodating food allergies.
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e
eatdrink
Denver
20 reviews
vip
5.0
20 reviews
Dined on October 25, 2023
overall5food5service5ambience4
Amanda was excellent….food and service was perfect….
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p
pattyp
London
5 reviews
5.0
5 reviews
Dined on October 22, 2023
overall5food5service5ambience5
superb. consistent service and quality. staff was perfect.
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m
mjcj
Jacksonville
22 reviews
vip
4.0
22 reviews
Dined on October 20, 2023
overall4food5service5ambience5
The Food & service @ Jacksonville Town Center Capital Grill was awesome as usual .
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OT
OpenTable Diner
Indiana
2 reviews
vip
4.0
2 reviews
Dined on October 18, 2023
overall4food5service5ambience4
Great food great service but our tables is a little tucked away.
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SL
SusanL
Jacksonville
11 reviews
vip
5.0
11 reviews
Dined on October 18, 2023
overall5food5service5ambience5
Today was a great experience-Lana was terrific waitress and my steak was cooked med-well correctly!! The new steak slices are great!
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OT
OpenTable Diner
Toronto
1 review
vip
5.0
1 review
Dined on October 17, 2023
overall5food5service5ambience5
The attention to detail of the staff is impeccable. Can’t go wrong with this restaurant.
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SR
SoniaR
Jacksonville
4 reviews
5.0
4 reviews
Dined on October 15, 2023
overall5food5service5ambience3
As always, the food was excellent. We were celebrating a birthday this visit and decided to try several sides. All of them were excellent. We have never had an entree, appetizer or side that wasn’t delicious. This time we even had dessert. The flourless chocolate cake was a delicious chocolatey treat that must be experienced!
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E
Emmie
Tallahassee
44 reviews
vip
5.0
44 reviews
Dined on October 14, 2023
overall5food4service5ambience5
Capital Grill is a favorite. The food is excellent and the service is superior. Never disappoints.
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m
mhill
Western NC
69 reviews
vip
5.0
69 reviews
Dined on October 14, 2023
overall5food5service5ambience5
Wonderful dining experience with a beautiful evening out on the patio and enjoying our fabulous meals. Our server, Anthony, did an excellent job in accommodating us. 😁 We will definitely be back!!
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HT
HollyT
Minneapolis
2 reviews
5.0
2 reviews
Dined on October 14, 2023
overall5food5service5ambience5
Excellent service and amazing food! Ambiance on the patio was wonderful. Clean and beautiful setting.
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P
Pasta
Naples
44 reviews
vip
5.0
44 reviews
Dined on October 11, 2023
overall5food5service5ambience5
Excellent food & service! They asked if we were celebrating a special occasion which we were and it just added to a very special night
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M
Mary
Jacksonville
49 reviews
vip
5.0
49 reviews
Dined on October 9, 2023
overall5food5service5ambience5
My husband and I grab lunch here so often we are basically regulars so many of the staff know us. This doesn’t lessen the staffs awareness to notify us when someone at our table orders something that conflicts with a known food allergy. We appreciate the 5 star service, excellent tasting menu items and situational awareness for our safety!! We look forward to our next visit.
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MP
MPPhilly
Western NC
11 reviews
5.0
11 reviews
Dined on October 7, 2023
overall5food4service5ambience5
We Love the Stoki Doli martinis and steaks!!! Definitely a place to try!
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Y
Yodasan
Hawaii
16 reviews
vip
2.0
16 reviews
Dined on October 2, 2023
overall2food2service4ambience4
We've always loved the CG, but this visit was not up to their past standards and very disappointing. On the up side, the staff were wonderful as always. The issue lies in the food. To start, the first bottle of wine we ordered was corked. Not uncommon but it adds to the poor experience to follow. The French Onion soup was lukewarm and the cheese had congealed into brownish chewy globs. This implies it was not fresh by any means Tried to send it back and I was told it was some sort of crouton or biscuit and no return was offered. The beet salad was over dressed to the point of swimming and the lettuce was soggy. Our filets were great and cooked perfectly to our liking but unfortunately all of the sides were past their useful life. By that I mean that the potatoes au gratin were lukewarm, soggy and over cooked. The brussel sprouts with bacon were over cooked and covered in too much of a reduced sugary substance and there was very little bacon. Overall, it seemed that most of the food was prepped long before we arrived and headed downhill the longer it sat. I cannot verify that. Just my opinion as a foodie and travel buff. We will not be returning anytime soon.
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FAQs

The Capital Grille - Jacksonville offers takeout which you can order by calling the restaurant at (904) 997-9233.

The Capital Grille - Jacksonville is rated 4.8 stars by 3226 OpenTable diners.

The Capital Grille - Jacksonville does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

Party Size

2 people

DateTime

Nov 28, 2023

8:30 PM

Booked 68 times today

Order delivery or takeout

Google Map for The Capital Grille - Jacksonville

5197 Big Island Dr, Jacksonville, FL 32246

Additional information

Cross street
J. Turner Butler Blvd.
Neighborhood
Baymeadows
Hours of operation
Mon–Thu 11:30 am–9:00 pm Fri 11:30 am–10:00 pm Sat 4:00 pm–10:00 pm Sun 4:00 pm–9:00 pm
Price
$50 and over
Cuisines
Steakhouse, American, Wine Bar
Dining style
Fine Dining
Dress code
Business Casual
Parking details
Self-parking available
Payment options
AMEX, Discover, Mastercard, Visa
Additional
Banquet, Bar/Lounge, Beer, Chef's Table, Delivery, Full Bar, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, Wine

Website
https://www.thecapitalgrille.com/locations/fl/jacksonville/jacksonville/8029
Phone number
(904) 997-9233
Private party facilities
The Capital Grille offers private dining accommodations for up to 36 guests. From making formal business proposals to making toasts with a gathering of friends, we can help you flawlessly pull off any private event.
Private party contact
the Sales Manager: (904) 997-9233

Featured in

20 Jacksonville Restaurants to Connect In For Mother's Day

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card

The Capital Grille - Jacksonville

Make a reservation

Order delivery or takeout

Private dining

Additional information

Featured in

20 Jacksonville Restaurants to Connect In For Mother's Day

Gift card

Popular dishes

Steak Tartare

Flourless Chocolate Espresso Cake

Warm Double Chocolate Cake

Menu

House-Made Desserts

The Capital Grille Cheesecake

Classic Crème Brûlée

Coconut Cream Pie

Warm Double Chocolate Cake

Flourless Chocolate Espresso Cake

Seasonal Berries

What 3,226 people are saying

Overall ratings and reviews

Loved For

FAQs

Does The Capital Grille - Jacksonville offer delivery through OpenTable or takeout?

How is The Capital Grille - Jacksonville restaurant rated?

Does The Capital Grille - Jacksonville offer gift cards?

Is The Capital Grille - Jacksonville currently accepting reservations?

Make a reservation

Order delivery or takeout

Additional information

Featured in

20 Jacksonville Restaurants to Connect In For Mother's Day

Gift card