The Capital Grille - Chicago - Downtown
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My husband and I celebrated our anniversary, and this was by far the best experience.
Our server John David was outstanding. The food was just ok, not great cuisine for the price. Seems it is not as good as used to be for steaks. Ambiance was great as always.
We had the best waiter I’ve EVER HAD his name was David and he was awesome! I was disappointed that they did not have crab legs so I got a lobster and it was great! The only negative thing I have to say is...When my husband and I were walking in the restaurant I was on snap chat recording us walking in and the young hostess ask me was I recording and I said yes i WAS but I’m not now and asked her why she said I was going to ask you to delete it bc there is no recording in the restaurant and I’m thinking like wtf as we sat down I noticed a lot of customers had the phone out and was recording or taking pictures, even the waiters were taking pictures of couples I just didn’t understand why the teenage waitress singled me out.! I bill was $200 and I just didn’t appreciate spending all that money to be mistreated
It was lovely.
Great food. steaks were perfect !
I've been to Capital Grill at least a fifteen times. It never once has left me wondering about the quality of service or food. On a slow night, a busy night or for lunch, the food is always outstanding and the service is top shelf. Each year I go for my anniversary because it's old faithful; the server takes a picture (with the capital grill camera) and gives us a picture that we frame every year, there is confetti or rose petals on the table, they give us a glass of campaign, an outstanding dessert, and a handwritten note welcoming us back and wishing us a happy anniversary. When you add the outstanding food and fantastic service, there's no place we'd trust celebrating our special day to than Capital Grill. We do have a secret on how we save. We generally bring our own wine priced around $100 or so dollars. They charge us a corking fee, but they usually offer the wine we bring on the menu's too. They sell them for 300+. Since we already have wine, no need to get it from them and WE SAVE by bringing our own! Our last time there was Valentines Day. Busy for sure, but kudo's to them the food and service were stellar as usual.
Valentines Day and All Star weekend had the restaurant very busy, but we still had a good Valentines Day dinner.
Poor, slow service and food was very bland.
The food was amazing and front desk personal were perfect! Our waiter was out of this world!! He made our experience absolutely perfect. We will be coming back I promise you that. Thank you Grille for everything!!!
Amazing service. Good was good but definitely not worth the price. Calamari however was amazing!
Food was great and reasonably priced. Enjoyed ourselves.
Service and food were outstanding
Went for restaurant week!! One of the best deals! Food was fantastic!
Our server, Ralph, was excellent and all the food was just as great! We came for restaurant week and had the lobster bisque to start which was full of delicious lobster meat. Then we both ordered the 14oz NY strip and mashed potatoes which were great as well. We had a Pinot Noir with dinner too. Overall, great experience!
Ralph was a very attentive server. Everything was great except my steak was way overcooked; very well done when I ordered medium. I was too hungry and too happy with Ralph to bother him. I ate a little and wrapped it for my friend to take.
Enjoyed a very nice meal from the Restaurant Week menu.
We were at Capital Grille for my friends birthday and the food and service were excellent.
We had rude service from a waitress. We mentioned to a supervisor who came to her defense. We've been there around a dozed times but will probable never come back.
They rolled out the red carpet for a birthday celebration that I havent seen to that level before. From the table having confetti, a happy birthday note, a special desert, a photo printed out, and a champagne toast, they well exceeded my expectations for a celebration. The service was outstanding. The food was incredible. I highly recommend this location and will definitely be back soon!
We went for a restaurant week dinner. We are frequent Capital Grille diners and know what to expect of the food. They charged $36 per person for the meal, which seemed like a crazy deal. Once we received our food, the price made sense. They cut serious corners on the quality. The strip steaks were unusually wide and looked like ribeyes. They weren't as thick as they normally are. It was a really weird cut of meat. My wife ordered sliced filet, and she received what looked like parts of miscellaneous cuts of steak. Hers was really under cooked. She ordered hers medium rare, and it was still breathing. I'm really disappointed that the restaurant sacrified food quality for restaurant week. My wife was stunned that the kitchen sent out the plate of food that they did. When it came time for desert, we both received creme brulee in a ramekin that was about an inch in diameter. The table next to us received what looked like a normal serving size of creme brulee in a 3-4 inch wide shallow dish. Our server was great and very courteous. He ended up bringing out an additional desert when we joked about how small our portions were. I just don't know if we'll be back. The quality of the food was just really disappointing. I don't know what we were expecting for the price, but if you're going to cut that many corners, charge $48 and don't serve bad meat.
The food was very good. The restaurant was very clean and the staff was excellent
Perfect classic old school steakhouse vibes. Great experience and absolutely LOVED the restaurant week menu!
Food was extremely tasty from starter to dessert.
Always amazing John M is the best of the best! Food always a delight and atmosphere you will want to come back again and again!
The service was unmatched. The food was also wonderful. had a great time!
Wonderful, excellent, the best ever.
Excellent all the way around. I was celebrating my birthday but I didn’t inform the restaurant.
I have been a guest at this establishment twice before however I personally feel that because it was restaurant week the food was rushed. My salmon which is usually support and moist was very dry. My sweethearts steak was juicy however a bit overcooked all in all the side dishes were prepared well and the service was great
Made a reservation for 7:45 wasn’t seated for another 20 minutes.
Great Restaurant Week value. Classy white tablecloth steak restaurant. Attentive service, good cocktails, dinner even came with a bread basket and butter, something you don't get that often nowadays included in the price of dinner. We'll be back.
We went for Restaurant Week with our two best friends, got seated in the fabulous wine room and we all agreed that he meal was FANTASTIC!! Bone in 14 oz New York strip steak, mashed potatoes and crunchy green beans--$35!!! The girls had the 8 oz filet, same price-AWESOME!!!
Our food was great. Our server John David was exceptional.
Amazing! Went here during restaurant week. Our waiter was perfect, and the food was excellent.
Had a great experience for Restaurant week! Definitely coming back!
Great service and excellent food
Always delicious food with outstanding service
It’s always a good time coming here with friends or my husband. This time I came with my best friends. At first we were nervous of getting there late- called but the person on the phone made me feel like I was going to not get a table! We freaked, finally got a cab ( it was snowy) and then managed to get there ( late) but was able to get our table ( not cool of the person over the phone to be rude and make us nervous). Nonetheless, we had a great dinner and a wonderful server forgot her name, but she was lovely! We had to leave our table due to reservations ( but was offered a drink at the bar to leave the table).. Being besties, we were deep in a conversation but decided to take the drink and chat for a bit. What was the start of a frustrating commute/ phone convo, turned out to be a nice dinner.
All around great experience. The food,service,
Also great location.Highly recommend,
The soup portion size was quite small.
The salad with tenderloin was tasty.
The flourless chocolate cake was less than average & appeared to have been sitting out simply waiting for the next guest to order it.
The server was professional as well as personable.
I love this restaurant and particularly appreciate the manager, Melissa Tompkins, for going above and beyond in customer service. It is clear that Melissa is detail-oriented and ensures that each guest is satisfied while dining in the restaurant.
Great lunch experience with my coworker. Our serer was spectacular - very accamodating with our need for two of us to arrive a little later than our reservation and one member to have to leave early for a meeting. She was on top of it all! Thank you!