Service was excellent! Food- not so much. For the price it was certainly lacking. Drinks tasted watered down and the food was not as flavorful as the menu made the entrees sound. Overall, quite disappointed. Again, the service however was wonderful and very attentive.

Parents 35th anniversary

We like the Artisan.
We are not fancy eaters and can always find something to satisfy us. It was a little noisy last night as there was a large group next to us, but next time we will request outside.

Excellent meal, outdoor seating is ideal for the summer. Staff are friendly and attentive. Highly recommend this restaurant.

We thoroughly enjoyed our evening at The Artisan. The food was good, the staff were really terrific. Their homemade ice cream was fabulous! Nice place to spend the evening. Would definitely go back.

Food was delicious, but service was very slow - plenty of staff around but no one taking our order for quite a while. And the waitress assigned to our table was incredibly unapologetic when an order came wrong - she needed prompting from another waiter to fix it.

Awesome service! The waiter was perfectly attentive and the bartender was knowledgeable and took great interest in helping us select wine and later had a great conversation about whiskey, scotch and bourbons. Food was amazing and presentation was very nice.

Trout excellent but asparagus was over grilled and dry.

Servers and bartenders are excellent - very personable. Outdoor seating is enjoyable as well.

Mariano was our server.. he was amazing!! Our meal was fantastic as always! Thank you to the entire staff!!

Noisy Kids everywhere; unappetizing trout, shriveled beans, bland mashed potatoes...it’s mediocre hotel food

Poor service. lukewarm food. Would not recommend.

I noticed this was one of the only restaurants with available reservations for multiple nights and times and now I know why.

It took 10 minutes to be greeted by a server, too long to get a check and the food was blah.
My husband and I both had trout. It was a nice size piece with a strange presentation, skin side up. Had no flavor at all and neither did the supposed garlic mashed potatoes it was on top of. Both very bland and no flavor. My daughter had pasta and it looked jarred sauce. My other daughter had a salad with chicken and it was overly basic. She could have made it at home for a quarter of the price.

Fantastic dining experience on all levels! We sat right by the beautiful fireplace.

Chef Brian is the best, he accommodated our daughter’s special diet and came out to greet us at the table...total class act and awesome chef!

I highly recommend the Artisan!

Good food, good cocktails, good location.

Food was dry and it looks like the chef was changed because it was really disappointing.

Food lacked flavor, the artisan is no better than your run of the mill hotel food

It was wonderful!

A wonderful dinner at The Artisan which was highlighted by superb service. Nice atmosphere very well prepared Filet with great tasting sauce. Good cocktails. Unique desserts. Loved the cherry ice cream.

The Flat Bread was wonderful!

The staff was so friendly and nice!!! The food was delicious

Enjoyed the ambience. Food was amazing. Menu variety was just what we were looking for. Look forward to going back.

Decent meal

The Artisan is Back !!!!!!!!!!
Had a great meal , trout was awesome as was the burger. My kids loved it and new management and chef has made it a favorite once again !

My family and I had a wonderful experience at the Artisan! The food was incredible and all the servers were so friendly. I would definitely recommend this restaurant for anyone in the Snowmass area!

A warm and cozy place to eat!

Great service. Good food.

FOOD VERY GOOD. ATTENTIVENESS BY MANAGER AND STAFF EXCELLENT.

The food was delicious and the staff was charming. Loved it!

The food and service was very good at this restaurant. It was convenient for our stay in Snowmass and made it very easy for us to experience. During September, the restaurants in Snowmass are limited and thus the Artisan served a wonderful experience during the fall downtime and COVID issues.

The servers & the chef were excellent!!

We loved the outdoor patio. The ambiance was exactly what I was looking for for our trip to the mountains. For the prices, I was expecting more from the cocktails and entrees. The bruschetta was delicious though. Service was also great, everyone we encountered was so friendly and attentive.

Fantastic dinner. They’re doing a great job of socially distancing tables. Food was excellent. Highly recommended. Patio has a firepit which makes it lovely even when it’s a bit crisp outside.

Awesome food and service. I had the pasta special...delicious!

We ate breakfast and dinner there a couple of times and the food was outstanding. Their "COVID" protocol is outstanding and we felt very "safe" eating there. Half the time we were able to eat out on their patio, and the tables outside and inside are spread out. The wait staff was fun to visit with and very personable.

Awful dinner experience, waitress was horrible, food was horrible, ambiance was horrible.
I would not recommend this place at all. The food order was incorrect, the food was salty, I have a food allergy and they brought the meal out with the gluten it in. When in Snowmass, eat elsewhere.

The restaurant is located in our hotel Stonebridge inn. Very relaxed, a simple menu but good. New bartender Stephanie is great. The outdoor seating has nice fires to keep you warm if there is a chill on the air

The Artisan was formerly the best restaurant 15 years ago. It slipped to #5 in my opinion 10 years ago. It has hit a new low since Hyatt bought it and brought in an outside consultant who has now destroyed it. Despite COVID-19 issues, most other restaurants in Snowmass and Aspen were packed during the weeknights. Not the Artisan. There were 3 other occupied tables besides mine that night and 2 couples at the bar. I have visited this restaurant more than once annually for 15 years. I will not be going back until I have heard from the locals that it has returned to at least average in quality.

Later reservation - the rush was over.
Hostess kept us waiting for five mins. Once seated, it took 15 mins for cocktails to arrive (that’s quite a bit of time for scotch rocks, one beer and two glasses of wine)
The food , three burgers and a salad took another 30 mins.
This has always been a great place, but not on this night

A lovely evening with attentive service and well prepared food that came out out hot and nicely presented. Not overpriced for Snowmass.