Terzo Piano

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1. J

   John

   Chicago

   2 reviews

   vip
   5.0

   2 reviews

   Dined on March 11, 2020

   overall5food3service5ambience5

   Perfect setting for a lunch with conversation that does not fight with background noise and commotion. Charcuterie tray with a crisp wine was one of the best.

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2. f

   foodlover

   Chicago

   33 reviews

   5.0

   33 reviews

   Dined on March 11, 2020

   overall5food5service5ambience5

   Good food and service. Five of us shared 3 dishes which worked very well.

   Report
3. A

   Alaskan27

   Anchorage

   20 reviews

   5.0

   20 reviews

   Dined on March 7, 2020

   overall5food5service5ambience5

   It was a very good meal! I will definitely be back. It’s one of my favorite Chicago lunch spots!

   Report
4. M

   Mark

   1 review

   5.0

   1 review

   Dined on March 6, 2020

   overall5food5service4ambience5

   Delicious fate Nice ambience Waiters friendly and helpful Nice way to enjoy ur visit to the museum

   Report
5. LB

   LoisB

   Chicago

   9 reviews

   5.0

   9 reviews

   Dined on March 5, 2020

   overall5food5service5ambience5

   Very pleasant and great for conversation. Wonderful respite during the day.

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6. SE

   SEOz

   Milwaukee

   3 reviews

   2.0

   3 reviews

   Dined on March 1, 2020

   overall2food2service5ambience3

   Ridiculously expensive for very little food especially once the huge, extra tax gets added just for dining downtown. Lunch for 2 with non alcoholic drinks: $56 + sales tax + $8 for random downtown dining tax + server tip is WAY too much for a small, thin piece of fish with a spray of greens on top, a small mushroom and tofu dish, iced tea and coffee. Do not waste your time and money here.

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7. JD

   JoanD

   Chicago

   21 reviews

   5.0

   21 reviews

   Dined on March 1, 2020

   overall5food5service5ambience4

   We shared the kale Cesar salad and the mushroom flat bread. Both were excellent

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8. L

   Lynn

   Chicago

   9 reviews

   5.0

   9 reviews

   Dined on March 1, 2020

   overall5food5service5ambience5

   The food and service was excellent. We had the mushroom flatbread which was delicious as was the wild boar sugo which has a wonderful fresh made pasta with it. We also enjoyed the root beer!

   Report
9. BL

   BonnieL

   Chicago

   1 review

   5.0

   1 review

   Dined on February 29, 2020

   overall5food5service5ambience5

   Enjoying time with my wife

   Report
10. OT

    OpenTable Diner

    Chicago

    9 reviews

    vip
    5.0

    9 reviews

    Dined on February 28, 2020

    overall5food5service5ambience5

    Excellent! Not the usual museum fare.

    Report
11. EB

    EdwardB

    1 review

    5.0

    1 review

    Dined on February 26, 2020

    overall5food5service5ambience5

    If you want to enjoy a view of downtown Chicago and a simple, but delicious meal in an unhurried atmosphere...and with great art afterwards...you'd want to go to Terzo Piano on the 3rd floor at the Art Institute of Chicago. Fine art and fine dining at one fine place!

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12. DA

    DianeA

    New England

    7 reviews

    5.0

    7 reviews

    Dined on February 23, 2020

    overall5food5service5ambience5

    Sunday morning apparently is very quiet and the bright sun and the atmosphere was just lovely. Our lentil soup and potato soup were excellent!

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13. OT

    OpenTable Diner

    Chicago

    1 review

    3.0

    1 review

    Dined on February 22, 2020

    overall3food3service3ambience4

    Great birthday treat. Beautiful setting, but midwinter menu a little sparse.

    Report
14. M

    Marco

    New York Area

    12 reviews

    vip
    5.0

    12 reviews

    Dined on February 21, 2020

    overall5food5service5ambience4

    A delightful lunch this afternoon after relaxing amidst the great artwork of the museum. The service was attentive and food terrific. A bit pricey and a rather sterile environment. The menu featured great variety.

    Report
15. GS

    GinaS

    Tampa

    22 reviews

    vip
    5.0

    22 reviews

    Dined on February 20, 2020

    overall5food5service5ambience5

    My first time here celebration lunch with my bosses! Very delish a small the Museum ambience was amazing!

    Report
16. JL

    JenniferL

    New York Area

    2 reviews

    vip
    2.0

    2 reviews

    Dined on February 16, 2020

    overall2food4service1ambience5

    The ambience & food are good, but the service was poor for the price point & caliber of cuisine. Train the staff.

    Terzo PianoResponded on February 18, 2020Hello JenniferL, Thank you for the feedback on your experience at Terzo Piano. We are truly sorry if your service wasn't up to standards. We take our guest reviews very seriously and will make sure our serving team uses your review as a tool to improve every day. We hope you give us another chance on your next Art Institute visit. Our spring seasonal menu is sure to be amazing!

    Report
17. m

    mochi

    Chicago

    3 reviews

    2.0

    3 reviews

    Dined on February 16, 2020

    overall2food3service1ambience4

    I always go to Terzo Piano when I visit Art Institute of Chicago museum. I like the ambiance the most, the foods have been always ok, the service? We had the worst service from this waiter! He was very RUDE. I think I would still go there for other reasons, but not for the service! Thank you

    Terzo PianoResponded on February 18, 2020Hi Mochi, Thank you for taking the time to review your Terzo Piano lunch experience. We are truly sorry if the service you received on Sunday was underwhelming. Our team always discusses guest reviews as we take them very seriously. Please be assured we will learn from your review to avoid offering our guests negative experiences. Thank you for being so loyal to Terzo Piano and please do say hello to myself when you visit again! Jose Barragan

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18. AH

    AnthonyH

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on February 15, 2020

    overall5food5service5ambience5

    If you're going to the museum, this is a must stop

    Report
19. J

    Julie

    Chicago

    13 reviews

    vip
    5.0

    13 reviews

    Dined on February 15, 2020

    overall5food5service4ambience5

    I enjoyed one of the most inventive dishes I had eaten in a long time: an Octopus/calamari, chickpea, baby roasted potatoes, frisée greens, entree. What pulled it all together was a delicious mole sauce. Complex, so tasty and satisfying. Friends had the grilled chicken with cheesy grits, and gourmet burger and fries. Safer choices, but the unique dish I had will be remembered.

    Terzo PianoResponded on February 18, 2020Hi Julie, Thank you for your wonderful review. Our team is very appreciative of positive feedback. We will be sure to share your review on our daily meetings. We hope to have you for our next seasonal art exhibit inspired menu.

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20. NS

    NickS

    Chicago

    3 reviews

    3.0

    3 reviews

    Dined on February 15, 2020

    overall3food3service2ambience3

    My wife and I visited for the Valentines Day $185.00/couple and $30.00/person wine pairing prix-fixe menu. The menu sounded great and we were looking forward to it. Overall we had a nice night and still enjoyed each others company, however it the food was below what we were expecting for the price, service was chaotic and unorganized, and the overall experience was not worth spending $300.00+, I wish we had gone elsewhere for the price. Some highs and lows: Highs: -The oysters and cavier appetizers were good. Salmon salad was good. -The red-wine risotto was well done and flavorful. -The Branzino was cooked perfectly and tasted great. -The raspberry tiramisu dessert was a large shared portion and tasty. -The wine pairings were nice and seemed to compliment the food fairly well, and at 30.00/person seemed like a value. -Overall food was good. Lows: -Service was absolute chaos - clearly frustrated food runners brought the wrong food/course order to our table on more than one occasion - this was a common occurrence watching the rest of the restaurant. -It took ~45 minutes between receiving the oyster and caviar appetizers and our second course of a salmon salad - thank god we had wine. -Tables sat ~30 minutes after us were 2+ courses in front of us. -Lighting was too bright for a romantic setting. -Steak was ok, needed more seasoning and they never asked how I wanted it cooked, mashed potatoes felt like they had been left out under a heat lamp. -Food quality overall was good, but was not worth the price. -Staff offered no apologies and didn't acknowledge the service mishaps at all. Overall, we'd come back again on a normal day when the kitchen is ready, and be happy to pay normal prices. The front of house staff and kitchen were clearly NOT ready for this type of menu and service and this was the largest disappointment. The food and service was not on par with a $300+ bill.

    Terzo PianoResponded on February 28, 2020Hello NickS, Thank you for your feedback on your Valentine’s Day experience. We sincerely apologize if your experience wasn’t a positive one. We take our guest feedback very seriously and will be discussing yours with our team so we can improve our future events. We hope you will join us to experience our seasonal Monet inspired menu.

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21. PK

    PaulieK

    Chicago

    6 reviews

    2.0

    6 reviews

    Dined on February 15, 2020

    overall2food1service3ambience1

    Very very disappointed in the Valentines Day Couples dinner experience. Not worth the $200 price tag. Night at the museum, elegant dinner, live music, sounds romantic right? Instead we had to wait for our table without any drinks because the bar was out of order. The violinist was okay but played music off her iPad most of the time. Appetizers were very small(two oysters the size of plankton and tiny crackers with a dab of truffle)... we waited one hour for our ravioli and then it came out cold. seconds after we received the ravioli, they gave us our main course dishes. which we were supposed to get a sorbet in between but never did...waiter just forgot. the rib filet was cold, certainly sat in the kitchen for over 20 minutes until I had to ask the waiter where is our food. My fiancée ordered the roasted cauliflower which was a Main dish... this was basically a head of cauliflower sprinkled with siracha sauce and thrown in the oven. On top of that, this was cold too. The "tiramisu" was a strawberry ice cream cake. Although I thought it tasted fine. Views were awful, the room was lit up like an art gallery, my fiancée's gimlet cocktail tasted like soap. Hefty price for an experience like this one and a not so romantic dinner we will both never forget :(

    Terzo PianoResponded on February 17, 2020Hi PaulieK, Thank you for taking the time to review your dining experience at Terzo Piano. We are very sorry about your evening and that you were underwhelmed by the experience. It is our goal to offer delicious menus with exceptional service and this evening we missed our mark. Please contact me at (312) 443-8650, we would like to make this right.

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22. OT

    OpenTable Diner

    Chicago

    8 reviews

    5.0

    8 reviews

    Dined on February 15, 2020

    overall5food5service4ambience5

    Fabulous food. I wished they were opened for dinner more often.

    Terzo PianoResponded on February 17, 2020Thank you for an awesome review! Our team loves great reviews and looks forward to serving you soon!

    Report
23. H

    Haralambos

    Chicago

    1 review

    1.0

    1 review

    Dined on February 15, 2020

    overall1food1service1ambience1

    One of the worst values. We did a prefix menu. Everything brought out was bland and lacked any creativity. The ambiance is terrible. It feels like you're eating in a cafeteria. Our server forgot to bring us a check and didn't come back to our table for a solid 25 minutes. Not to mention they brought out the courses of the prefix menu out of order. I would never go back. It was a complete ripoff.

    Terzo PianoResponded on February 17, 2020Hi Haralambos, Thank you for taking the time to review your experience at Terzo Piano. We are sorry if your experience was underwhelming. our guest reviews are very important to us and our team takes them very seriously. Please reach out to our management team at (312) 443-8650 to discuss your experience further.

    Report
24. OT

    OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on February 15, 2020

    overall5food5service4ambience5

    Valentine’s Day dinner was wonderful. Each course was masterfully paired with a delicious wine. We were very satisfied. The music set an awesome vibe as well.

    Terzo PianoResponded on February 17, 2020Hello, Thank you for a fantastic review! We look forward to hosting you on our next Valentine's Day dinner.

    Report
25. OT

    OpenTable Diner

    Chicago

    1 review

    1.0

    1 review

    Dined on February 15, 2020

    overall1food3service1ambience3

    My boyfriend and I came here for Valentine’s Day. We paid for the $185/couple prix fixe meal and the $30/person wine pairing. The dinner was supposed to include a champagne toast and the opportunity to tour the museum. We were never given the toast but were told it was part of the wine pairing which we had to pay for. Service was poor and when I tried to check in with the waitress she was condescending in her responses. Finally, after we paid for a $300+ meal we tried to tour the museum. We were told the museum was closed by security guards and they pushed us towards the exit. I tried to explain that we were guests of the restaurant, but accepted that the museum was closing. My boyfriend called an Uber and while sitting down waiting for the Uber we were rushed to leave by the security guards again. I tried to explain we were waiting for an Uber and after a $300+ meal you would think they would have some hospitality. They simply did not care. They forced us to leave the building when my boyfriend was not even wearing a coat and it was below freezing outside. We were cordial but the security guards simply wanted to leave and go home. It was so rude and a terrible way to end an evening. I will not return and will advise friends and potential patrons to do same. I can’t believe that we were treated like this and shoved out the door after paying so much money for dinner. Do not come here if you want to be cast away without any care by employees who have their own best interests in mind instead of the customers. So rude I still can’t believe it.

    Terzo PianoResponded on February 17, 2020Hello, Thank you for taking the time to review your experience at Terzo Piano. We are very sorry if your experience wasn't a positive one and it concerns us that your safety was jeopardized on Valentine's Day. If you have a moment, we would like to speak to you. Please reach out by calling Jose Barragan at (312) 443-8650 at your convenience. We hope to hear from you soon.

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26. 1

    1funspot

    Chicago

    56 reviews

    4.0

    56 reviews

    Dined on February 11, 2020

    overall4food3service4ambience5

    Terzo Piano was my favorite restaurant to go to when attending the Art Institute when it first opened in the Modern Wing. My favorite was the mussels in white wine sauce. Over time the menu is not as interesting. My friend and I both had salads. She asked for more salt for hers. I could have asked for more dressing, but that was not the missing factor. What was missing was complexity. I realize that dietary constraints make menus challenging for restaurants. I follow a diary-free, pescatarian menu now. But I can go across the street and get very complex interesting plant-based salads.

    Terzo PianoResponded on February 17, 2020Hello 1Funspot, Thank you for taking the time to review your experience at Terzo Piano. Your feedback is very valuable to us and it is being shared with our culinary team to assist in the creation of our future menus. We hope to change your mind when our next art exhibit inspired seasonal menu rolls out.

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27. WC

    WinquoCG

    Chicago

    11 reviews

    vip
    3.0

    11 reviews

    Dined on February 9, 2020

    overall3food3service3ambience4

    The restaurant was nearly empty on a Sunday at 12:30. We hadn't been here in a few years and it did not live up to our memories. Wait staff was not attentive and we'd have to frequently request refills of our drinks. One of us dropped a fork and ended up borrowing from a someone at our table who didn't need it for their meal. We couldn't track down a server for help. The menu was quite limited with only one fish/seafood entree, (trout which no one in our party cared for) and boring salad selections. Our party of 5 needed 2 of the bread orders so everyone could have the equivalent of a roll. The charge is $11- for one "tray" of bread. It was very good, but not worth the price of $22 for the table. The only salad offering chicken had the sliced chicken served cold, which we found unappealing. One of us got a hamburger and it was served on a bun that had some mold on it and was a very generic McDonald's type bun. How about a nice Brioche or other style roll for the hamburger? The chicken with grits was delicious as was the special pasta dish. It's a lovely setting and we enjoyed eating at the museum. For those reasons, I would recommend it, but the restaurant is certainly not what it used to be.

    Terzo PianoResponded on February 12, 2020Hello WinquoCG, Thank you for taking the time to write a very detailed review. We sincerely appreciate the time you took to review your feedback as we take all our guest reviews very seriously. Your review has been shared with our culinary and serving team to ensure quality on all our menu items and service. We are very happy that you enjoyed the rest of your dishes and hope you will join us on your next Art Institute visit.

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28. LC

    LynetteC

    Chicago

    1 review

    5.0

    1 review

    Dined on February 2, 2020

    overall5food5service5ambience5

    Met an old friend for lunch who I haven’t talked to in years. The ambiance and noise level were perfect and the food delicious. We had the vegan options which were surprisingly very tasty. Also, I appreciated the great service. My friend and I sat for more than a couple hours and our server never rushed us. He was awesome.

    Terzo PianoResponded on February 5, 2020Hi LynetteC, Thank you so much for your positive review. Our team loves great feedback and we look forward to serving you on your next Art Institute visit.

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29. t

    time2dine

    Central Coast

    28 reviews

    vip
    5.0

    28 reviews

    Dined on January 30, 2020

    overall5food5service5ambience5

    As always a perfect lunch w Lartha and Luis leading the way.... Thanks for years of professional friendly service!!! John

    Terzo PianoResponded on February 5, 2020Hi time2dine, It was truly a pleasure having you for lunch! We look forward to impressing you with our next art exhibit collection inspired menu.

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30. OT

    OpenTable Diner

    Chicago

    8 reviews

    2.0

    8 reviews

    Dined on January 26, 2020

    overall2food2service3ambience5

    I'm usually a fan of this place but I just received a poorly executed meal. Crispy brussel sprouts completely burnt. $27 for maybe 2 cups worth of soup "seafood stew" that literally had 3 mussels, shrimp you would only find on a pizza and 2 slivers of fish, maybe 2 oz worth. Not to mention I had to whipe my own plate just to take a photo of the dish. I will say the Salmon with fingerling potatoes and carrots was the best dish we recieved. I should of played it safe and got the burger.

    Terzo PianoResponded on January 28, 2020Thank you for writing this detailed review. We apologize if your experience with our menu wasn't to your level of expectations and rest assured our culinary team will be made aware of this. We hope that you give us another chance so that you we can give you the food and value you would expect from Terzo Piano.

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31. l

    lp525

    Chicago

    32 reviews

    vip
    5.0

    32 reviews

    Dined on January 26, 2020

    overall5food5service5ambience5

    Very good food and cocktails. Great view, relaxing atmosphere. A must when going to the Art Institute.

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32. LA

    LisaA

    Chicago

    52 reviews

    vip
    5.0

    52 reviews

    Dined on January 26, 2020

    overall5food5service5ambience5

    A wonderful venue at the Art Institute! Friendly staff and excellent food.

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33. KB

    KenB

    Chicago

    11 reviews

    vip
    4.0

    11 reviews

    Dined on January 26, 2020

    overall4food4service3ambience3

    Great place for a delicious meal while at the AIC; Great view of the Michigan Avenue skyline. Patio seating in season.

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34. r

    reviewer

    Chicago

    134 reviews

    vip
    5.0

    134 reviews

    Dined on January 25, 2020

    overall5food5service4ambience5

    So, for us there is no better place to enjoy excellent food and stunning views, especially on a dreary winter day. We so appreciate the light and airy atmosphere at Terzo Piano. Food is always interesting and fun. Portions are good size and there is always an excellent soup (also good on a cold day). We're local, so tend to come here in winter and avoid the summer crowds. Highly recommend for a civilized and beautiful meal.

    Terzo PianoResponded on January 28, 2020Hello, Thank you for your positive feedback on reviewing your experience at Terzo Piano. Our team diligently creates innovative menus to impress our guests and looks forward to creating exciting new dishes. We are so glad you enjoyed the restaurant and our menu. We look forward to impressing you with our future art exhibit inspired menus.

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35. OT

    OpenTable Diner

    Chicago

    2 reviews

    vip
    2.0

    2 reviews

    Dined on January 25, 2020

    overall2food2service3ambience2

    Only for drinks, food was disappointing especially given the high prices.

    Terzo PianoResponded on January 28, 2020Thank you for taking the time to review the menu offered at Terzo Piano. we always give the feedback of our guests to our culinary team so that they are made aware, as we take your feedback very seriously. We hope you visit us on your next Art Institute visit and give our next exhibit inspired seasonal menu a chance. You may also try the museum cafe which offers wonderful options at a range of prices that suit just about everyone.

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36. OT

    OpenTable Diner

    Chicago

    5 reviews

    vip
    2.0

    5 reviews

    Dined on January 24, 2020

    overall2food3service2ambience3

    The hostess was a bit rude. The service slow. Food average.

    Terzo PianoResponded on January 26, 2020Hello there, Thank you for taking the time to review your Terzo Piano lunch experience. Your review is very important to us and we will make sure to share it with our team on our daily meetings. Please accept our apology if your experience wasn't a positive one and hope you will give us another chance on your next AIC visit.

    Report
37. OT

    OpenTable Diner

    Chicago

    9 reviews

    5.0

    9 reviews

    Dined on January 24, 2020

    overall5food5service5ambience5

    Always a great unusual menu beautifully presented and tasty!

    Terzo PianoResponded on January 25, 2020Hi! Thank you for your positive review! We will make sure our to share it with our team on our daily meetings.

    Report
38. BT

    BarbaraT

    Los Angeles

    3 reviews

    5.0

    3 reviews

    Dined on January 24, 2020

    overall5food5service5ambience5

    Best place for a delicious lunch in Chicago ... (not the best place for a burger, be more adventuresome!) and great deserts ...

    Terzo PianoResponded on January 26, 2020Hi BarbaraT, Thank you for taking the time to review your lunch experience at Terzo Piano! We are so glad you enjoyed your lunch and tried our Warhol inspired menu. We look forward to serving you on your next Art Institute visit.

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39. MF

    MargaretF

    Chicago

    11 reviews

    vip
    5.0

    11 reviews

    Dined on January 24, 2020

    overall5food4service5ambience5

    What great place for lunch and fabulous experience. Food presentation was remarkable and the quality was equally notable. The Andy Warhol themed menu was so enjoyable--even the Spam was fabulous!

    Terzo PianoResponded on January 25, 2020Hi Margaret! Thank you so much for your positive feedback! Our team works very hard to create our wonderful menus and equally serve and present our food. We look forward to amazing you with our next art exhibit collection menu.

    Report
40. GZ

    GertiZ

    Grand Rapids

    1 review

    4.0

    1 review

    Dined on January 24, 2020

    overall4food3service4ambience4

    We got a great table, even though the fog made our view out to the lake a modern art black and white photo of trees in fog. My friend thought the Restaurant week menu had too many bean dishes, so we ordered off the usual menu, which was fine, since it still had Warhol-inspired plates. I ordered the Brussels Spouts, shaved very thin, and while it was salty for me, I generally dine low sodium because of high BP. My friend who is low BP, and needs salt, thought it was fine. I ended up giving her my over-ambitious sprinkling of parmesan, which added to the Rorschah fish dish (cod with barley) that she ordered. To cap it off, I ordered a Debbie Harry, to match my salt with some sweet, and this time, Sabrina ate the fries that came with it with the Chipotle Mayo I didn't use on my sprouts, as they were tasty enough. The dessert was a chocolate malt with banana cotton candy hair on top, which was interesting enough to bring another diner over to see what I was eating. Bree took a picture, which we later showed to the guy who'd helped up at the membership desk. I found it under sweet (but I use 2 sweet and lows with everything) but tasty, and it certainly was artful. We also had a glass of champagne each, which was delicious, although I'm not sure which kind she ordered. It was her treat, but I must imagine the meal was around $50, with each of us eating about $20 worth of food, which was adequate to fill us up and give us strength to endure the crowds at the Warhol exhibit for a few hours. The restaurant was quiet until about 12:30 p.m., when we left and it started to fill up. Service was excellent. Would eat at again.

    Terzo PianoResponded on January 30, 2020Hi GertiZ, Thank you for your very detailed review. We really appreciate your time and hope you will join us for our next art exhibit inspired menu.

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