The Terrace Club will open two hours prior to game time for every game (Exception: Sunday's & Weekday Day Games). Reservations are for Pre- Game seating only and may be placed online or during game days by calling 216.420.4081. Please allow 30 minutes in between your reservation and our second seating that occurs at game time. The Terrace Club will not be accepting game time reservations at this time. Seating at game time will be conducted on a first come first served basis. Seating will depend on party size. Please be aware 80% of your party must be present in order to be seated. Please note that although the dining room overlooks the field, some seating has obstructed views.
*Please note all patrons must have a valid ticket to the game
Brought a guest from out of town and was so terribly disappointed and embarrassed. Started with difficulty locating, waited in line to enter the park at 5 only to learn we had to exit the park and re-enter at a different location (would’ve been nice to have this info included with the reservation confirmation). Hostess was not so kind in reminding us we need to be done by 6:30, then it took our waitress at least 5 minutes before coming to our table and another 5 to deliver our drinks. Ordered appetizers that were just so so. Waitress kept hounding us to order, when we did it took over 20 minutes for a salad. We were very disappointed with the menu offerings as well as the entire experience. Will not recommend this to anyone, in fact have all ready told people not to bother.
The food was good, took a long time for our meals to arrive. The wait time to get our table was also extremely long, waiting in over 20 minutes w an open table reservation. It seems their system could use some tweaking.
The buffet was good for the price it's all reasonable priced
The Terrace Club was a great place to grab a pre-game meal. The atmosphere was just what we were hoping for. We opted for the buffet - good selection and $23.95. They were under staffed for the large crowd that entered all at once when the gates opened and there would have been no way to order off the menu and still be done by the time we had to vacate our seats without rushing to eat. Pre-game seating is only given an allotted time before they have to leave making space for the next round of guests to be seated. We were seated about 5:30 (5:00 reservation) and had to be done by 6:30. The menu was very limited (pub style food), but the food we saw served looked like good size portions and appetizing. It certainly served it's purpose and we enjoyed ourselves.
Great experience and service with Guy.
Great view of the ballpark, restraint was sparsely populated for the 5pm seating. Great service, food was well prepared and a reasonable value for the venue.... were not rushed to leave..
We took a family group to the game and ate at the Terrace Club before the game. It was the perfect choice for our group. We had 3 people in our group that needed walking assistance and it was so great that we could sit at the tables and see the first innings. The food choices were adequate on the menu but I wish we would have just gotten the buffet. There were great choices on the buffet and we spent about the same amount buying smaller amounts of food off the menu, Our server was really friendly and helpful. We are planning to go again to the Terrace Club when we go to a game.
nice seating. we had a nice meal before we went to our seats. nice start to an exciting evening of baseball.
The menu is terrible. Just terrible. No other way to describe it. Took forever to decide what to order. When it arrived it was uninspired. The service was extremely slow. Everyone around us was unhappy and angry about the service. This used to be a good restaurant with a fairly decent menu. It was fun to bring guests there before the game. Not anymore. Better off with a hot dog at your seat. Way better off.
Not bad at all. A little pricey but nothing ridiculous
Fantastic from start to finish. We had the Reuben and it was delicious and a great value! Service was wonderful! We will be back:)
Our server was very attentive and friendly. Food was ok, my fries came out cold. Also, there was not an option for grilled chicken vs fried chicken. My husband wanted a foot long dog and had to order the “mini” dog from the kids menu, there was no option for a hot dog on main menu. The drink I ordered was VERY weak, the 2nd time I ordered my Titos on the rocks and mixed my own drink😊.
The view of the field was great. Server was great. Some of our group did the buffet and enjoyed it. The menu is very limited otherwise. Food ordered off the menu was average.
Food leaves a lot to be desired Buffet has hot dogs 3 inches long..... and people dig thru the food and don't take any In fact I've seen a person put a hot dog back How does the health dept approve this.
Great views of the field, server was very nice. Food ok. Didn't care for the buns that the sandwiches were served on, but that wasn't a big deal. Took quite a long time for the food to come out. The chicken breast for my sandwich was very tasty. Fish sandwich just so-so. Nachos we're good but not quite enough toppings when you get below the top layer.
Nice place, like the quietness , only thing is chicken was dry
Very pleasant experience. The food was good. Service was terrific. No complaints at all.
I made reservation for our Anniversary and put that in the reservation
We are season ticket holders and thought it would be nice to have dinner before the game
Since this was a giveaway day there were 1000s of people waiting to get I to the stadium
I called to say we wold be late and I was disconnected x2
We did get in and waited again
We were told that since we were pregame dinner we would need to be out before the game ( that was the first comment when hostess waited on us
It was very busy which I understand so expected slow but again made to feel like we needed to hurry and eat as others were waiting
No mention of anniversary
I will not go back
Makes me wonder of benefits to being a season ticket holder for the tribe
Dr Cheryl Cairns
I would not go back
Always a pleasure to watch the pregame practice and enjoy great food and drinks with family and friends. A++
Two members of our party had chicken sandwiches that they couldn’t bite into and could’ve broken a tooth. No one came to check on us until they brought the check and wanted us out so they could use the table, so getting another meal wasn’t feasible. They said they’d remove both sandwiches from the bill but only removed one. They have big quality issues
Wendy was an attentive server and made us feel welcome. We enjoyed our pregame meal and wished we could have stayed longer!
Very nice time. The waitress was not too knowledgeable about the menu or what was available and wasn't too eager to get the answers but all in all it was very very nice time!! Thanks!
David, our waiter was friendly, pleasant, efficient and VERY GOOD. Food was good, fresh, and the
perogies were great. Room was clean and comfortable. I'll give you an A+ - with pleasure.
I might suggest 2 or 3 people at the front desk for the 5:00 reservation group who arrive before the doors open and it took 20 minutes to get seated, 6small and 1 larger group ahead of us. It might be good to move that initial "crowd" through more efficiently.
Wonderful view of the field! It was our first time at Progressive Field and we are so glad we experienced the Terrace Club! Awesome and friendly staff. Great food and drink options. Can’t wait to go again!
It used to be a special treat to go into the terrace club.. Now they no longer have a side entrance to the terrace club, and they make you wait in the long lines going into the ball park. Once in with the rest of the fans, you have to head into the area where the terrace club entrance used to be, then ride up the elevator. During this special event - The Home Run Derby, the terrace club only offered a buffet for $65 per person. The meal selection was rather limited for a buffet. I believe that more vegetable and fruit offerings could have been made available.
Service was poor, put in an order and waitress forgot to submitted, had to ask a second time. Then when we were ready to leave, asked for our check and after waiting 20 minutes finally asked another server who informed a supervisor, after anther 5 minutes finally got the check. There seems to be no priority in serving customers
We both ordered the perch. It was very poorly prepared. The batter was this but it was fried to a crisp making it hard. However, the waffle fry sticks we had for dessert were EXCELLENT.
When we got to the terrace club everything was good our waitress was nice. It was the lady who brings out water. Who had a attitude. It seemed like she didn’t want to be there. We are paying fans, we don’t deserve or need the attitude. I asked a simple question and came back answered with attitude. Didn’t appreciate it.
The Terrace Club is a great place to get a bite to eat before the Tribe game.
Great environment and service. Uninspired menu. The food along the concourse is more creative. I’ve since told several people that the Terrace Club is a place of spectacularly underutilized potential.
It's a good option on a rough weather day at the ballpark. However, the food is not really better than regular ballpark stands and doesn't compete with the chef/restaurant operated stands that populate much of the lower concourse at Progressive Field. The exception can be the buffet. We've enjoyed that when it's been creative, and it's generally well prepared. However, at our most recent visit, we ordered from the menu since the buffet, the offerings of which change regularly, was uninspired this time. The menu offerings turned out to be adequate but uninspired as well and definitely not as good as the chef operated stands on the lower concourse.
We got super lucky to spend the rain delay and the subsequent game up in the Terrace Club. The buffet was excellent. The food preparation staff is on point and made a great meal for us to drown our rain delay / loss in. The place was packed and busy but Nashelle our server was extremely nice. The girls at the desk for seating were very nice too. Everything turned out great except the team lost. I would also like to compliment the pastry chef for that wonderful cheesecake with the chocolate crust. Perfect. Thanks to the staff and look forward to visiting again! #GoTribe!
One person ordered the buffet, and two people ordered from the menu. The menu order "ticket got lost" and it was 30-35 minutes before we received those two meals. Please note that the Terrace Club was not filled up and busy till after this seating. Wait staff was friendly, but our waitress did not return to refill beverage glasses until we sought her out.
2nd time having lunch there this season.
Since the Tribe played Baltimore, the special was crab cakes.
My wife and I both thought they where outstanding.
My husband and I went there for our 10th anniversary and we really enjoyed ourselves! We will definitely go back!
It was an unexpected surprise!
The food was great!
It’s where we’ll eat before each game now.
Good experience. Nice Buffet. Staff very friendly with good service.
Better food inside the ballpark. Great view perfect spot to kill a rain delay, but the view is the only real positive.
We had a great time. We love the friendly staff.
Yes the convenience of it to bring my elderly mother for a game and have lunch before was awesome...the food though was not what we expected...no originality...waffle fries out of a freezer bag was below what this place should be serving. The perch sandwich that we ordered did not seem fresh and was not hot. Our waitress seemed like we were bothering her by being there.