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Sugar Factory - Rosemont, Rosemont, IL

Sugar Factory - Rosemont

4.2 (5634)
$31 to $50
American
5445 Park Place, MB Financial Park, Rosemont, IL 60018

Make a reservation

2 people
7:00 PM
Booked 44 times today

About this restaurant

  • Great for creative cocktails
  • Good for special occasions
  • Kid-friendly
Sugar Factory American Brasserie is a 9,000-square-foot space offering both sweet and savory American culinary classics to the MB Financial Park Entertainment District in Rosemont.

Sugar Factory’s culture is a celebrated concept of food and drink menus that include perfectly executed classics, from eggs benedict and burgers to housemade flatbreads, savory steaks and pastas. Our more unique selections include Banana Split Crepes, Rocky Road Fondue and Red Velvet Pancakes. Sugar Factory also found a way to spike your favorite drinks by offering signature smoking candy goblets, and specialty martinis and cocktails, such as the Cotton Candy Cosmopolitan or Cherry Tootsie Pop. Creative candy inspired milkshakes and the famous King Kong Sundae round out Sugar Factory’s inspired menu.

Additional information

  • Dining style
    Casual Dining
  • Price
    $31 to $50
  • Cuisines
    American, Dessert, Bar / Lounge / Bottle Service
  • Hours of operation
    Mon–Fri 4:00 pm–10:00 pm Sat, Sun 11:00 am–10:00 pm
  • Phone number
    (847) 233-9010
  • Website
    https://sf4.sugarfactory.com/rosemont-il
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Private party facilities
    We welcome you to explore our Private Dining options, perfect for any occasion.
  • Private party contact
    Glenda: (847) 233-9010
  • Location
    5445 Park Place, MB Financial Park, Rosemont, IL 60018
  • Neighborhood
    Rosemont
  • Cross street
    Bryn Mawr
  • Parking details
    Parking is FREE with Sugar Factory validation (up to 24 hours).<br />Valet Parking is available for $10. <br /> <br />MB Financial Park is located at 5501 Park Place Rosemont, IL 60018 <br /> <br />Parking is available in the 8,500 space covered parking garage located between Bryn Mawr and Balmoral Ave.
  • Public transit
    Public Transportation to MB Financial Park MB Financial Park is located at 5501 Park Place Rosemont, IL 60018, a mile from the Rosemont CTA Blue Line stop and about half a mile from the Rosemont Metra station. CTA
  • Additional
    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Counter Seating, Dancing, Entertainment, Full Bar, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Weekend Brunch, Wheelchair Access, Wine

Private dining

Menu

View menu on restaurant's website

What 5,634 people are saying

Sugar Factory - Rosemont reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2
4.2 based on recent ratings
  • 4.1Food
  • 4.4Service
  • 4.3Ambience
  • 3.5Value

Noise • Moderate

Loved For

  • Northwest Suburbs

    Kid-friendly

  • Northwest Suburbs

    Great for scenic views

Review summary

AI-generated from verified diner reviews
Sugar Factory - Rosemont offers a lively atmosphere perfect for celebrations, with "amazing" service and creative drinks. While prices can be high, the unique presentation of drinks and desserts adds excitement to your visit. Families enjoy the "fun" experience, making it a memorable spot for special occasions.

5,634 Reviews

  1. Alyssa

    Chicago4 reviews

    2.0

    Dined 6 days ago

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 2
    Food took too long. Overpriced. The decor looks tired, old, used.

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  2. Kara

    Chicago4 reviews

    3.0

    Dined on May 7, 2025

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 4
    Fun atmosphere but overpriced for my liking. Food was good (not great), drinks were creative but a minimum if $20 and goblets are $45 each. Good for special occasions & they build in 20% service charge.

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  3. Rachel

    Milwaukee3 reviews

    3.0

    Dined on May 4, 2025

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 3
    The service was great. The name and concept get you in the door with good photo ops. The menu was to extensive for the restaurant to be good at any one thing. We stuck with the basics and it was fine. Lots of fun mocktail combinations. Prices for food and drink are expensive for the quality.

    Is this helpful?

  4. Daniel VIP

    San Francisco9 reviews

    4.0

    Dined on May 3, 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3
    This place is a Time Machine back to 2016. Food is pricey but decent, drink prices are insane, so we skipped cocktails. Reservation was easy to make and we were seated quickly upon arrival. Service was wonderful! May return again, although it isn’t at the top of our list.

    Is this helpful?

  5. Brianna

    Chicago1 review

    4.0

    Dined on May 3, 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Great selection of food, breakfast items and lunch items, great service, value for the food is higher than other places but the ambiance makes up for that. Additional camera person going around taking pictures is nice, but they want to charge you money for the picture.

    Is this helpful?

  6. Robert VIP

    Chicago9 reviews

    5.0

    Dined on April 19, 2025

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 5
    We had a very fun time at the Sugar Factory. The drinks and milkshakes are out of this world. We really enjoyed the sliders and quesadillas also. The portion sizes were huge, so we ended up taking quite a bit home.

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  7. Michelle

    Chicago1 review

    5.0

    Dined on April 19, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing experience. If I had one thing to suggest, it would be the menu should have a little bit bigger with their descriptions. The menu is very small and hard to read.

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  8. Juan

    Chicago1 review

    5.0

    Dined on April 13, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I really wish they didn’t take the crêpes off the dessert menu. That was the best dessert in Chicago. They had the best crêpes that I’ve ever had in a while and one day I was craving crêpes after eating crêpes straight from Japan and I went to the Sugar factory and they had really good crêpes, but then after a while of me, not going there, I go again for me craving crêpes, and they took it off their menu . They really need to add crêpes back to their dessert menu. 

    Is this helpful?

  9. Crystal

    Chicago1 review

    5.0

    Dined on April 12, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great atmosphere and the quality and quanity of your food was perfect! So glad I picked here to celebrate my daughter turning 15!

    Is this helpful?

  10. Mary

    Chicago1 review

    5.0

    Dined on April 6, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Super cute place great service, very accommodating. Great staff and experience!

    Is this helpful?

FAQs

Sugar Factory - Rosemont is rated 4.2 stars by 5634 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

  1. Home
  2. United States
  3. Chicago / Illinois
  4. Northwest Suburbs
  5. Rosemont

Make a reservation

2 people
7:00 PM
Booked 44 times today
Google Map for Sugar Factory - Rosemont

5445 Park Place, MB Financial Park, Rosemont, IL 60018

Additional information

  • Cross street
    Bryn Mawr
  • Neighborhood
    Rosemont
  • Hours of operation
    Mon–Fri 4:00 pm–10:00 pm Sat, Sun 11:00 am–10:00 pm
  • Price
    $31 to $50
  • Cuisines
    American, Dessert, Bar / Lounge / Bottle Service
  • Dining style
    Casual Dining
  • Dress code
    Smart Casual
  • Parking details
    Parking is FREE with Sugar Factory validation (up to 24 hours).<br />Valet Parking is available for $10. <br /> <br />MB Financial Park is located at 5501 Park Place Rosemont, IL 60018 <br /> <br />Parking is available in the 8,500 space covered parking garage located between Bryn Mawr and Balmoral Ave.
  • Public transit
    Public Transportation to MB Financial Park MB Financial Park is located at 5501 Park Place Rosemont, IL 60018, a mile from the Rosemont CTA Blue Line stop and about half a mile from the Rosemont Metra station. CTA
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Counter Seating, Dancing, Entertainment, Full Bar, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Weekend Brunch, Wheelchair Access, Wine
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