Spaghetti House St Martin's Lane - Permanently Closed

Reseñas de Spaghetti House St Martin's Lane - Permanently Closed de comensales del restaurante. Basadas en valoraciones recientes.

1. f

   flyforfun

   Londres32 reseñas

   2.0

   Comieron en 9 de abril de 2016

   1. Global 2
   2. Comida 2
   3. Servicio 1
   4. Ambiente 2

   Despite arriving at 5.30pm it was 7pm that we ended up leaving after 2 courses and physically chasing the bill. When we arrived on a Saturday afternoon at 5.30 it wasn't particularly busy. We placed our orders and noticed the place soon filling up. But then we noticed that people that came after us and ordered after us were getting their dishes. I did hear the head waiter point out to one of his staff that someone sitting near us was a "good, regular customer". Not us obviously!! Finally after 40 minutes from arriving our 1st course arrives. Except there is only one of them, the special asparagus soup. It's missing the mascarpone cheese which is in my partners when it arrives 8 minutes later. Our mains take another 15 minutes to appear after having our plates cleared. The polpette meatballs were luke warm while my standard spag bog was nuclear hot. We asked for the bill and mentioned the 20% off deal for booking via here. The waiter doesn't know anything about it and brings the manager who acknowledges it. A further 10 to 15 mins pass and no bill and no sign of our waiter so we flag another down and ask for the bill. Another 10 mins pass and I get fed up and go to the till and unknowingly bypass the waiter with my bill. He brings it back to me and the 20% discount has not been taken off. A profuse apology from the manager saying he'd been suddenly swamped with people wanting to leave (funny that, given that it was Saturday night in the Theatre district, you'd think he may have noticed it happens all the time). The 20% off is only on the food portion, not the total bill as per this site. I would have saved a further pound, but the will to leave at this point was too great and I just gave up. Thankfully the evening was saved by the show we saw, but it was an extremely disappointing trip to what normally is faithful stalwart of cheapish West End dining. If only the Stock Pot was still around in Soho.
   

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2. LJ

   LJTH

   Birmingham14 reseñas

   1.0

   Comieron en 9 de abril de 2016

   1. Global 1
   2. Comida 2
   3. Servicio 1
   4. Ambiente 2

   I visited this restaurant on a Saturday lunchtime and it was very busy. Given that the restaurant is opposite Trafalgar Square it can't have been a suprise that it would will be busy on a weekend lunchtime yet there were no where near enough staff to cope. I ordered one drink - they got it wrong. No apology. I ordered one plate of food - they got it wrong. No apology and no explanation of how long it would take the deliver the correct food. I asked for the bill and when it eventually arrived - it was wrong. Finally, an apology. I had one drink and one plate of very average pasta and was stuck in this restaurant for close to two hours. Never again.
   

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3. H

   Hillie

   Londres72 reseñas

   4.0

   Comieron en 5 de abril de 2016

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   We had a great pre-theatre meal for a reasonable price and good service. It is really convenient, next door, for the London Coliseum!
   

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4. B

   Boccuzzi

   Londres81 reseñas

   3.0

   Comieron en 22 de marzo de 2016

   1. Global 3
   2. Comida 3
   3. Servicio 2
   4. Ambiente 3

   The food was good - some very good - and they obligingly did gnocchi with a different sauce for one of the guests. The waitress was very jolly and helpful. The evening was marred somewhat by resistance to honour the special offer discount, even when we showed them our booking confirmation email. They did give us the discount eventually but it was a shame for the evening to end that way.
   

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5. CD

   ChiswellDiner

   Londres36 reseñas

   2.0

   Comieron en 17 de marzo de 2016

   1. Global 2
   2. Comida 3
   3. Servicio 1
   4. Ambiente 2

   Spaghetti House was always reliable for simple fast pre theatre meals. Don't know if it was due to a recent re-fit (though the management hasn't changed) but service was shocking. Had to chase 3 times for carafe of wine and 4 times for the olives I ordered with them. To pay the bill I had to tell them I was leaving in 2 minutes to get a response. Spoilt the first part of the evening. Will try Prezzo opposite next time I'm at ENO.
   

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6. P

   Peter

   West Sussex17 reseñas

   3.0

   Comieron en 14 de julio de 2015

   1. Global 3
   2. Comida 4
   3. Servicio 4
   4. Ambiente 2

   This must be the last vestige of the 1970s still surviving in central London. The place was almost empty when all the restaurants around were heaving, and so we were able to have a quiet business lunch undisturbed by anyone. The decor was unchanged from the "old days", and I was only surprised when the wine carafe wasn't a raffia covered chianti bottle. It was delightful, the food was fine, but somehow I can't imagine it has much of a future until the decor and the ideas are updated.
   

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7. AM

   AlexM

   Londres2 reseñas

   4.0

   Comieron en 11 de julio de 2015

   1. Global 4
   2. Comida 5
   3. Servicio 4
   4. Ambiente 4

   This place is lovely, and the food is beautiful. The service was a little chaotic though. We waited 40mins to pay our bill, so nearly missed our theatre show! Would go back though, as everyone was very friendly.
   

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8. f

   foodydoc

   Londres22 reseñas

   4.0

   Comieron en 8 de abril de 2015

   1. Global 4
   2. Comida 4
   3. Servicio 3
   4. Ambiente 3

   Very good menu, all of our party had plenty to choose from. Definitely recommend for pre theatre dining, very efficient service. Staff very friendly. Would definitely return.
   

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9. B

   Buzz

   Londres137 reseñas

   4.0

   Comieron en 8 de marzo de 2015

   1. Global 4
   2. Comida 3
   3. Servicio 4
   4. Ambiente 4

   The four of us wanted a simple early supper ahead of the theater (Coliseum) next door. This place delivered in spades by delivering just what we wanted . . and with big sized house wine by the glass we hit a bulls eye. Thank you Spaghetti House.
   

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10. RB

    RBEat VIP

    Londres197 reseñas

    3.0

    Comieron en 24 de febrero de 2015

    1. Global 3
    2. Comida 3
    3. Servicio 3
    4. Ambiente 2

    A good spot for a quick eat before hitting up Theatre Land
    

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