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New Lobby Dining  - Shula's Steak House - Hyatt Regency Houston, Houston, TX

Shula's Steak House - Hyatt Regency Houston

4.2
4.2
673 Reviews
$50 and over
Steak
*** WE HAVE MOVED RESERVATION PLATFORMS *** Book your reservation at https://www.exploretock.com/shulas-steak-house

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Additional information

  • Dining style
    Casual Elegant
  • Price
    $50 and over
  • Cuisines
    Steak, Seafood, American
  • Hours of operation
    Breakfast Mon–Fri 6:00 am–10:00 am Sat, Sun 7:00 am–11:00 am Lunch Mon–Thu 11:00 am–2:00 pm Dinner Tue–Sat 5:30 pm–9:30 pm
  • Phone number
    (713) 375-4777
  • Payment options
    AMEX, Contactless Payment, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Executive chef
    Mark Deplasco
  • Private party facilities
    Shula's Steak House offers numerous private dining rooms to accommodate your next private event. With numerous menu package options for lunch and dinner, we can tailor menus to your needs. For business meetings and private dining events, email us at HOURH-Shula's.Steak.House@hyatt.com.
  • Private party contact
    Vanessa Garcia : (713) 375-4777
  • Neighborhood
    Downtown
  • Cross street
    Polk & Louisiana
  • Parking details
    Shula's Steak House offers complimentary valet parking for Shula's patrons. The valet entrance is on the corner of Louisiana and Polk street in Downtown Houston. Please bring your valet ticket with you to the restaurant for parking validation.
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Non-Smoking, Private Room, Weekend Brunch, Wheelchair Access, Wine

What 673 people are saying

Overall ratings and reviews

4.2
4.2 based on all time ratings
  • 4.2Food
  • 4.2Service
  • 3.8Ambience
  • 3.7Value

NoiseModerate

673 Reviews
  1. MargaretM

    Houston

    7 reviews

    vip
    2.0

    7 reviews

    Dined on July 21, 2023

    overall2food1service5ambience1
    This is not a $$$$ restaurant. Most of the sides and apps were good but the steak was no better than a steak at Denny’s with steak and eggs. Outraged that we paid 70.00 for a steak like that. It is in the lobby of Hyatt like a morning breakfast restaurant. Absolutely not upscale in any way shape or form. The only thing that made it acceptable was the staff. They were very attentive!!

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  2. OpenTable Diner

    New York Area

    2 reviews

    4.0

    2 reviews

    Dined on June 24, 2023

    overall4food4service5ambience4
    Service was great, ate the bar and Raul was very attentive. Sides were very filling, price is questionable but makes sense for a hotel restaurant.

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  3. ThomasM

    Chicago

    5 reviews

    3.0

    5 reviews

    Dined on June 18, 2023

    overall3food3service4ambience2
    Thought it would be more upscale, was like a coffee shop not a high end restaurant.

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  4. Griselda

    San Antonio

    2 reviews

    4.0

    2 reviews

    Dined on June 13, 2023

    overall4food5service5ambience4
    Delicious burgers and sandwiches. They’re pricey though. Conveniently located in hotel.

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  5. Foodie

    Calgary

    97 reviews

    vip
    5.0

    97 reviews

    Dined on June 6, 2023

    overall5food5service5ambience4
    Great place to grab a salad and be treated to steak protein on top. Delicious.

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  6. CraigY

    1 review

    5.0

    1 review

    Dined on May 23, 2023

    overall5food5service5ambience5
    Really good experience. Shula's met all my expectations.

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  7. MattG

    Central Texas

    12 reviews

    vip
    2.0

    12 reviews

    Dined on May 3, 2023

    overall2food4service2ambience2
    The food here is good albeit expensive. We enjoyed all Items we ordered: small filet, shrimp cocktail, crab cake and Caesar salad. What is lacking is the service (waitress did not know the specials) and was not trained properly to provide the type of service you would expect in a “high-end” steakhouse. The ambiance is also terrible. I’ve seen better decor and ambiance at a Chili’s. The environment is sterile and not befitting a steakhouse.

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  8. MitchS

    Greater Boston

    4 reviews

    4.0

    4 reviews

    Dined on May 2, 2023

    overall4food4service5ambience3
    Great service but not what I thought I'd see in a Shula's - there was no sports decor as I've seen in other Shula's restaurants

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  9. ShawnC

    1 review

    3.0

    1 review

    Dined on April 15, 2023

    overall3food4service3ambience1
    Good flavor, way too expensive, no ambiance whatsoever. More of an after work hang out. It’s no longer a romantic place to enjoy a nice evening. Steak was dry and warm, not hot. Baked potatoes were several hours old and didn’t even melt the butter or the cheese. Unfortunately, we do not recommend this place to anyone.

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  10. EmilyV

    Houston

    1 review

    5.0

    1 review

    Dined on April 9, 2023

    overall5food5service5ambience5
    Reservation was set up perfectly down to the silly request we had. Waitstaff was amazing. I wish I could remember our waiters name!

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  11. RyanM

    Exclusive

    1 review

    4.0

    1 review

    Dined on April 8, 2023

    overall4food5service5ambience4
    Limited menu but that’s ok because the steak is what you’re looking for. Appetizers were good desert was ok

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  12. Benjaminh

    Austin

    1 review

    3.0

    1 review

    Dined on April 8, 2023

    overall3food4service2ambience3
    food was good. Service friendly but average as we came 30 min before closing and we felt rushed

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  13. KimberlyL

    Chicago

    1 review

    2.0

    1 review

    Dined on March 30, 2023

    overall2food2service5ambience3
    The food was not that great. We ordered the shrimp appetizer, and it was so salty that it made it an inedible. The steak was just so OK. The sided that I had were spinach and mushrooms. Mushrooms were excellent. The spinach was unseasoned. The staff was great and accommodating, but I can’t go back because the food just wasn’t that great.

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  14. ChrisB

    County Durham

    1 review

    vip
    2.0

    1 review

    Dined on March 26, 2023

    overall2food2service2ambience3
    Very disappointed. You make a reservation for Shula’s lunch menu and yet you can only have the buffet breakfast. Most of this was barely warm or had been sitting there for some time. The breads were stale and even the coffee was cold. The free breakfast in our hotel was as good, yet this was $50.

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  15. sparky401

    New York Area

    29 reviews

    3.0

    29 reviews

    Dined on March 18, 2023

    overall3food4service2ambience1
    There were painfully few food options at this Hyatt hotel ( I’m here in business) so I dined at Shula’s. Ordered the wedge salad, which came drenched in an overly cloying, spicy bacon jam slathered all over it. The waitress came by to see how our salads were and I expressed discontent. She said “ I”m sorry” and walked away. Seriously??!!! She came bs k a few minutes later - I suppose she needed to ask a higher up what to do - and then she offered to change the salad for one without all the garbage on it. It was better, but no chunks of bacon, just a few shavings. The rib eye was delicious and perfectly cooked. The asparagus was inedible- again, just covered in a greasy sauté and Parmesan cheese. Steak houses should emphasize simple, perfectly prepared dishes, not look to over glaze the lily. I wouldn’t come back here.

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  16. CRod

    San Antonio

    8 reviews

    2.0

    8 reviews

    Dined on March 9, 2023

    overall2food2service4ambience3
    No full menu available. For a “steakhouse” just having a “Prime Rib buffet” and a 7 oz filet as options is not acceptable. Customers should be told about this when making reservations.

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  17. GreggD

    Alabama

    37 reviews

    vip
    3.0

    37 reviews

    Dined on March 9, 2023

    overall3food3service4ambience3
    Very limited menu and we were encouraged to use the buffet

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  18. OpenTable Diner

    Chicago

    1 review

    1.0

    1 review

    Dined on March 8, 2023

    overall1food1service3ambience1
    We have been to Shulas Steakhouse in other locations and food quality for price fell way short. The experience was marred by several mistakes in order. We ordered alcohol drinks before we ordered food, food came out first?? Bad experience overall

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  19. CypressDan

    Houston

    25 reviews

    vip
    4.0

    25 reviews

    Dined on March 1, 2023

    overall4food4service4ambience4
    Food was fine.A slight bit overpriced.

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  20. MiaS

    Denver

    1 review

    5.0

    1 review

    Dined on February 25, 2023

    overall5food5service5ambience5
    Great service! Bartender was awesome! I highly recommend Shula’s!

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  21. chris

    Dallas

    1 review

    1.0

    1 review

    Dined on February 22, 2023

    overall1food1service1ambience1
    Steaks were improperly cooked, Brussel sprouts were so over fried there weren’t even colored centers, were it not for the faint smell of burnt cabbage I would have thought they mistakenly served the briquets from the grill. Of minor note-we did have to solicit a different waiter to get water-seems silly to even mention a matter so trivial…. the best thing of the night were the drinks, here we go. My son ordered and received a specific brand of whiskey-which tasted off. As he was musing over the strangeness of the flavor coincidentally the table next to us attempted the same beverage request and was informed, by a different server, the restaurant didn’t carry the brand, interesting we thought….I ordered Sailor Jerry and diet coke..twice. It tasted horrible-so sweet my cheeks literally touched each other across the top of my molars. Not a gentle “bump” mind you, but rather a slam a screen door on a rabid raccoon type of encounter. i thought maybe they were spiking it with cherry juice perhaps, strange for a diet drink order but I figured whatever, its Texas. Upon receiving the bill I realized they had been serving me “Elderflower and Diet Coke” -yes, its a thing, which while interesting and complex in its sophistication, not a cocktail I would recommend for the average drinker. I noted this on the bill-more as an education tool than anything-they chose to do nothing. All in all one of the poorest meals I have ever experienced but definitely one of the best laughs i have ever had. I don’t really even know how to quantify the level of horrible Shula’s of Houston embodied on this night. Not sure what the going rate is for an hour of comedy in Houston but it’s unquestionably the most humorous meal i have ever experienced-thanks for the experience Shulas!

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  22. JeanS

    New York Area

    1 review

    4.0

    1 review

    Dined on February 22, 2023

    overall4food4service5ambience4
    Food was very good but wished there was more of a selection

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  23. DavidW

    Houston

    1 review

    5.0

    1 review

    Dined on February 19, 2023

    overall5food5service5ambience5
    Excellent service! I ate there everyday when I stayed at the Hyatt Regency Hotel.

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  24. OpenTable Diner

    Houston

    1 review

    3.0

    1 review

    Dined on February 15, 2023

    overall3food3service3ambience3
    Wasn’t too happy with the fact that food was limited to two items instead of the full menu.

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  25. VictorR

    Houston

    2 reviews

    2.0

    2 reviews

    Dined on February 15, 2023

    overall2food2service5ambience2
    I took my wife for valentines dinner. Service was great but the menu was very limited. Food was very poor quality. And the price for the food didnt go together. To pricie for the poor quality food. Defenetly go to Saltgrass and you can get a better stake.

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  26. OpenTable Diner

    New Orleans

    5 reviews

    3.0

    5 reviews

    Dined on February 1, 2023

    overall3food3service4ambience3
    Not very impressive burgers and fries for the price.

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  27. Txsfaniam

    Houston

    8 reviews

    2.0

    8 reviews

    Dined on January 19, 2023

    overall2food4service2ambience2
    We felt very rushed. Although we arrived at 6:30 pm, plenty of time, and was not crowded. When the waitress came to take our order, she wanted us to order everything at once. So, I say to her can we give you our drink order first. She takes out drink order, then came back to take our food order. We order a soup, to share, then a 7 oz steak, with fries, I order the crab cakes entree. The fries came out with the soup instead of the entree'. She did bring a fresh order fries with his steak. We also received our soup and fries before we got our drinks. We were in and out in less than an hour. We were there celebrating our 26th wedding anniversary, so. We have been here many times. Not one of our better experiences. IT is the food that keeps us coming back.

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  28. OpenTable Diner

    Central Texas

    1 review

    1.0

    1 review

    Dined on January 14, 2023

    overall1food2service2ambience2
    We ordered 6 dishes. 2 were burnt, 1 had raw chicken, and my mom’s steak $70 steak wasn’t even cooked to her preferred temp. $70 for a 16 Oz ribeye is crazy, and it wasn’t all that. The one bright side their calamari is awesome!

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  29. OpenTable Diner

    Denver

    56 reviews

    vip
    1.0

    56 reviews

    Dined on January 13, 2023

    overall1food1service1ambience1
    Sat for 15 minutes and didn’t even get water, so departed.

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  30. nchest

    Chicago

    2 reviews

    1.0

    2 reviews

    Dined on January 1, 2023

    overall1food1service3ambience3
    Shula Restaurant was modern, clean and the atmosphere was good. However the quality of the food was terrible, especially for the price. The food was bland, hardly any seasoning, not tasty at all. The Cajun Shrimp appetizer was delicious, I wish it was a main dish. The house salad was delicious. The steak was just okay, not a good quality of meat and it wasn’t tasty. I sent the Salmon back, it was dried out, cold and mushy, it tasted like packaged Salmon, not fresh. The roasted chicken was horrible too, it was served warm, half cooked, stale and very bland. I wanted all of my money back, it was a bad choice for New Years Eve. The service wasn’t good, but they tried. The waitress seemed disconnected and very lazy like and just a whatever attitude. Also, my coffee was served Luke warm, almost cold. I am not certain how Shula remain open with high prices that doesn’t match the bad tasting food and poor service.

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  31. APRILM

    Houston

    1 review

    3.0

    1 review

    Dined on December 24, 2022

    overall3food3service5ambience1
    Steak was good but well done instead of medium well. Knats flying around and ended up in my wine.

    1 person found this helpful

  32. OpenTable Diner

    Charleston

    25 reviews

    vip
    4.0

    25 reviews

    Dined on December 23, 2022

    overall4food5service5ambience3
    Very solid meal! Steak was fabulous and the bar is well stocked from a bourbon perspective. Wine by the glass is well done on the red side. I’ll go back.

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  33. TheJeffGrubb

    Dallas

    19 reviews

    vip
    2.0

    19 reviews

    Dined on December 18, 2022

    overall2food4service3ambience2
    Was in town for a cheer competition and heard great things about Shula’s in general, and we were staying at the hotel, so we decided to give it a whirl. First off, the decor and ambiance was NOTHING like we expected. No white table clothes, no oak or mahogany walls (guess we should have looked at the pictures), no wood floors. Rather it felt like a cafeteria; metal chairs, white empty walls, poor lighting, just not a good aesthetic impression at all. Our server was the bartender, which wasn’t terribly bad because when he did finally get to us, he was very pleasant and accommodating, except for the fact that he was unwilling to do separate checks for our two families. He just was not as attentive as your typical high end steakhouse server because he was having to manage bar customers as well. The food was mostly great; steaks done perfectly and wonderfully seasoned. The house salad was huge and couldn’t finish it, but the flavor of the dressing was awesome - definitely splittable. I and my fiend both had the surf and turf - not worth the extra $30 for a small lobster tail that was overdone and dried out. The truffle Mac and cheese was excellent, as were the Brussel sprouts. All in all, it wasn’t bad, but it certainly wasn’t what we expected for a high end steakhouse where the bill was over $800 for a party of 7, with 7 glasses of wine.

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  34. Bryan

    Houston

    1 review

    4.0

    1 review

    Dined on December 14, 2022

    overall4food4service5ambience4
    I have to say, I enjoyed every single bite of the meal in Downtown Houston. I had a great meal, with a couple of beers. Considering the quality, the price is reasonable.

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  35. RexR

    Houston

    10 reviews

    4.0

    10 reviews

    Dined on December 13, 2022

    overall4food5service4ambience3
    This space used to have a lot warmer feeling than it does now.

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  36. Kevin

    Houston

    40 reviews

    vip
    4.0

    40 reviews

    Dined on December 10, 2022

    overall4food4service5ambience2
    Typical hotel restaurant. Food was good but very ‘heavy’ and ‘saucy’. The tomato and bacon jam on the wedge salad made it very sweet and not pleasant like the normal wedge. Portions are huge and should have split a salad and enter.

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  37. CortneyD

    Columbus

    2 reviews

    3.0

    2 reviews

    Dined on December 4, 2022

    overall3food5service4ambience1
    For a pretty pricey steak place with great food, the atmosphere was really lacking. It felt more like being in a work cafeteria than a nice restaurant. There were several dressed up couples there for dates and they seemed to feel totally out of place and looked clearly disappointed. We were there for a casual family dinner but the atmosphere was even disappointing for that purpose.

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  38. BearCreekMan

    Philadelphia

    12 reviews

    4.0

    12 reviews

    Dined on November 4, 2022

    overall4food4service5ambience4
    Steak was fantastic. Service was great. The Shula martini was nothing special (and didn’t come as advertised). The wedge salad, which I would always come for was disappointing. For the price (and the Shula brand) I was disappointed overall.

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  39. OpenTable Diner

    Unspecified

    1 review

    1.0

    1 review

    Dined on November 4, 2022

    overall1food2service2ambience2
    Chicken had no flavor. Baked potato was served cold. Hot grouper was set down on a bed of cold carrot purée on a cold plate. It took at least one half our between completion of salad to service of meal. Never asked if we wanted another beverage. Server refused to do separate checks on instruction from manager. Prices high where you would expect top notch service and food.

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  40. OpenTable Diner

    Dallas

    8 reviews

    vip
    3.0

    8 reviews

    Dined on November 1, 2022

    overall3food4service3ambience2
    Too loud to have a conversation

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Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
    • Contactless payment available
  • Protective equipment

    • Waitstaff wear masks
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Shula's Steak House - Hyatt Regency Houston is rated 4.2 stars by 673 OpenTable diners.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable reservation network.

If you like, we'll notify you by email if this restaurant joins.


Is this your restaurant?
Claim this listing
Google Map for Shula's Steak House - Hyatt Regency Houston

1200 Louisiana Street, Houston, TX 77002

Additional information

  • Cross street
    Polk & Louisiana
  • Neighborhood
    Downtown
  • Hours of operation
    Breakfast Mon–Fri 6:00 am–10:00 am Sat, Sun 7:00 am–11:00 am Lunch Mon–Thu 11:00 am–2:00 pm Dinner Tue–Sat 5:30 pm–9:30 pm
  • Price
    $50 and over
  • Cuisines
    Steak, Seafood, American
  • Dining style
    Casual Elegant
  • Dress code
    Casual Dress
  • Parking details
    Shula's Steak House offers complimentary valet parking for Shula's patrons. The valet entrance is on the corner of Louisiana and Polk street in Downtown Houston. Please bring your valet ticket with you to the restaurant for parking validation.
  • Payment options
    AMEX, Contactless Payment, Discover, Mastercard, Visa
  • Executive chef
    Mark Deplasco
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Non-Smoking, Private Room, Weekend Brunch, Wheelchair Access, Wine
  • Phone number
    (713) 375-4777
  • Private party facilities
    Shula's Steak House offers numerous private dining rooms to accommodate your next private event. With numerous menu package options for lunch and dinner, we can tailor menus to your needs. For business meetings and private dining events, email us at HOURH-Shula's.Steak.House@hyatt.com.
  • Private party contact
    Vanessa Garcia : (713) 375-4777
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