Shanghai Terrace

Shanghai Terrace 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. W

   Wendy VIP

   Charleston32則評論

   5.0

   在2天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   One of the very best restaurants in Chicago, with a fabulous outdoor terrace, if the weather is nice. If not, seating on the main level of the lobby is quiet and spacious, although the restaurant itself is a typical dining room experience (although it has a very nice Asian feel). Service is the best in the city; probably one of the best dining experiences in the country. This is a fantastic restaurant which we book every time we are in Chicago — why go anywhere else when this is the best! P.S. the Shredded Duck with Vegetables (one of the house specialties) is just SO good!!!
   

   Shanghai Terrace已在今天回覆

   Dear Wendy, We are honored to read your kind review of Shanghai Terrace! Thank you for sharing your compliments and for being a loyal guest of ours. We are delighted that you have enjoyed your dining experiences, and we hope to welcome you back the next time you are in Chicago. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

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2. J

   Jean VIP

   Chicago3則評論

   5.0

   在3天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Superb! Very comfortable &food was really delicious!
   

   Shanghai Terrace已在今天回覆

   Dear Jean, Thank you for sharing your review of Shanghai Terrace. We are pleased you enjoyed the food and felt comfortable. We hope to welcome you back for another meal soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

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3. G

   Gautam VIP

   Miami21則評論

   5.0

   在4天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   We went for our 23rd Wedding Anniversary celebration and were treated like royalty! The food and drinks are amazing but what makes the additional difference is the exceptional level of service! Absolutely wonderful experience!!
   

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4. C

   Christian

   Chicago2則評論

   5.0

   在2025年5月1日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   A great evening. Food and service were amazing
   

   Shanghai Terrace已於2025年5月2日​回覆

   Dear Christian -11-207490761, Thank you for sharing your positive comments about your experience in Shanghai Terrace. I was so pleased to learn you enjoyed the food and the service. We look forward to welcoming you back soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

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5. H

   Hirdesh

   San Francisco2則評論

   5.0

   在2025年4月28日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   Amazing food, outstanding service and attention to detail. Customized preparation to accommodate peeferences
   

   Shanghai Terrace已於2025年4月29日​回覆

   Dear Hirdesh, Thank you for sharing your review of Shanghai Terrace. We are delighted that you enjoyed the food, service, and attention to detail. We hope to serve you again soon! Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

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6. P

   Paul VIP

   Chicago17則評論

   5.0

   在2025年4月23日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   The best Chinese fine dining in Chicago! Outstanding food, service, and atmosphere.
   

   Shanghai Terrace已於2025年4月29日​回覆

   Dear Paul, We are honored to read your kind review of Shanghai Terrace! Thank you very much for sharing. We hope to welcome you back for another dining experience soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

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7. J

   Julie VIP

   Chicago7則評論

   3.0

   在2025年4月20日用過餐

   1. 整體 3
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   I made reservations five weeks ago for Saturday night of Easter weekend at Shanghai Terrace. Confirmed them as well. We arrived on time for our table at 7:30pm and were told that we were going to be seated in the Lobby dining room and not in the restaurant. When I said no, we had a reservation for the restaurant, we were told the next available table in the restaurant was 8:45 and were told to go to the Z Bar for a drink. Also were told by the hostess we had signed up for the Lobby dining. Absolutely was untrue. Would never have done that. Had an email to prove it as well. Lobby dining nothing special and a different restaurant. Had dinner after 9:00pm in the Shanghai restaurant finally. Am sure our 7:30 table was given to a guest staying in the hotel at the last minute. We live nearby so we’re not guests. Very unprofessional and extremely inconsiderate in the way everything was handled. Will not be dining there again.
   

   Shanghai Terrace已於2025年4月22日​回覆

   Dear Julie, I am disappointed to read about your recent experience at Shanghai Terrace, and I apologize for any miscommunication about the seating. I would love to speak with you directly, should you be open to it. I will send you my contact information in a direct message. I look forward to connecting with you. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

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8. A

   Agnes VIP

   Chicago3則評論

   5.0

   在2025年4月19日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 3

   Great food and amazing service. We sat right by the host stand so the ambiance may be better elsewhere in the restaurant (this was disappointing). Our special occasion was celebrated with a small dessert.
   

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9. B

   Brian VIP

   Chicago3則評論

   5.0

   在2025年4月19日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Place and food are always awesome. Max might be the best waiter in Chicago.
   

   Shanghai Terrace已於2025年4月22日​回覆

   Dear Brian, We appreciate your kind review of Shanghai Terrace, as well as your compliments of Max. We will certainly share this with him and the team. We hope to welcome you back for another dining experience soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

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10. T

    Tom

    Chicago2則評論

    4.0

    在2025年4月18日用過餐

    1. 整體 4
    2. 食物 5
    3. 服務 5
    4. 氛圍 1

    The service was great but they stuck us in the main lobby of the hotel which is vast and was empty so the experience was not what I had expected. I brought a guest from out of town and they were disappointed that we had to sit in a huge empty room.
    

    Shanghai Terrace已於2025年4月22日​回覆

    Dear Tom, Thank you for taking the time to share your review. Please accept my apologies for any disappointment that the seating caused. I would love to speak with you directly, should you be open to it, as we are always striving to improve for our guests. I will send you my contact information in a direct message. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
    

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