Ruth's Chris Steak House - Walnut Creek

Sort by

Filters

1. DS

   DianeS

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   Always a pleasure to dine at Ruth Chris. Will visit again.

   Report
2. MM

   MyaM

   San Francisco

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   Everything went very well. Our waiter Jesse was amazing. He tended to all of our needs. The food was delicious. Making a reservation was quick and easy. I would definitely recommend Walnut Creek Ruth Chris.

   Report
3. B

   Britneym

   San Francisco

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service5ambience5

   It was nice,I myself never have been there but my boyfriend has and Alyssa was the server she was great.

   Report
4. F

   Food

   Birmingham

   5 reviews

   3.0

   5 reviews

   Dined 6 days ago

   overall3food5service3ambience4

   Made a reservation and it took 15 mins to get seated and if anyone has been to Walnut Creek location there isn’t that much area to hang out to wait for your table. Once sat down waiter got us water but didn’t take the wine glasses away since we got a cocktail vs. wine. Ordered appetizers and ordered. Then the kitchen brought out our mashed potatoes and that was it! I mentioned to the waiter that he might have brought this out to early. He agreed and took the mash potatoes away. But overall great food.

   Ruth's Chris Steak House - Walnut CreekResponded 4 days agoFood we appreciate you writing about your recent visit with us. Guest satisfaction is of the utmost importance to us and your feedback has been shared with the local team so they can work to improve. Thank you for providing your feedback.

   Report
5. M

   Mom3

   San Francisco

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service5ambience5

   Ruth Chris is my husband’s favorite restaurant. We went there for an early dinner on a Saturday. Our reservation was at 4:30 but we arrived 15 minutes early. The bar is open so we waited there for about 10 minutes and enjoyed some Pinot Noir and Moscato. They sat us 5 minutes before our reservation. We ordered the crab cakes which were sizzling hot, moist and so flavorful! They are truly the best crab cakes! We also had the stuffed mushrooms which were also very good but the crab cakes are number 1! For our main course my husband and I ordered the Ruth Chris special. One came with an 11 oz filet, lobster tail and a choice side. My husband’s side was a creamy spinach. I chose a 6 oz filet with shrimp and mash potato. The sides of spinach and mash potato are shareable sides. I ordered my filet medium well but I probably should have gotten it medium because it was too cooked for my liking. My husband always gets his medium and he said it was perfect! The ambiance was quiet and the restaurant was not full since we had an early dinner. The food, service and ambiance is always wonderful at this restaurant. We will continue to come here!

   Report
6. OT

   OpenTable Diner

   San Francisco

   5 reviews

   vip
   1.0

   5 reviews

   Dined 7 days ago

   overall1food1service3ambience2

   Our tomahawk came out medium rare; we asked for medium well. The lobster bisque was served Luke warm. My wedge salad was an old piece of lettuce - you can tell by the yellowing of the core. Staff apologized; however, for a nice restaurant, their chefs and cook line should be on point. We have been coming here for years, but the last two experiences have been horrible. Not worth the money.

   Ruth's Chris Steak House - Walnut CreekResponded 5 days agoOur goal is to always provide the very best food and service, so we are concerned to hear your comments about your dinner order. We will work directly with our team to improve and appreciate you bringing this to our attention.

   Report
7. OT

   OpenTable Diner

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on January 26, 2023

   overall5food5service5ambience5

   Celebrated our daughters birthday. The filets, rib eyes and lobster were outstanding! Luis waited on us and was very attentive and friendly! Highly recommended, a little pricey but worth it.

   Ruth's Chris Steak House - Walnut CreekResponded 7 days agoIt's our pleasure to have had the chance to serve you. We hope to see you again soon!

   Report
8. OT

   OpenTable Diner

   San Francisco

   2 reviews

   4.0

   2 reviews

   Dined on January 26, 2023

   overall4food5service3ambience4

   Our waiter was great. Service was a little disjointed. The food was good. Overall it was a pleasant experience.

   Report
9. OT

   OpenTable Diner

   San Francisco

   5 reviews

   1.0

   5 reviews

   Dined on January 25, 2023

   overall1food1service2ambience1

   8/10 of our meals came incorrect, the table next to us was very loud & inappropriate. Guest would constantly stand up and rough play. I was with very important clients & fiancé dinner. We couldn’t hold a conversation with all the noise the people next to us was creating.

   Ruth's Chris Steak House - Walnut CreekResponded on January 26, 2023We appreciate you writing about your recent visit with us. Guest satisfaction is of the utmost importance to us and your feedback has been shared with the local team so they can work to improve. Thank you for providing your feedback.

   Report
10. A

    Annie

    San Francisco

    1 review

    5.0

    1 review

    Dined on January 22, 2023

    overall5food5service5ambience4

    This venue is great for special occasions. A little pricey, but well worth it. The service is outstanding, the meals/menu delicious and the ambience is vibrant.

    Ruth's Chris Steak House - Walnut CreekResponded 7 days agoWe are glad to know you enjoyed your dinner and we appreciate you taking the time to leave us a great review. We hope to see you again soon!

    Report
11. OT

    OpenTable Diner

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on January 21, 2023

    overall5food5service5ambience3

    Should have done this sooner so that I could remember specific names . Everyone was great! We enjoyed our bestie meet up …..everything Ribeye, Lobster Mac, Sweet potato casserole starters BBQ Shrimp and crab stuffed mushrooms was 10/10 as expected and it was served in a timely manner!!Cocktails on point as always, espresso martini a must try!!!

    Report
12. OT

    OpenTable Diner

    San Francisco

    9 reviews

    vip
    3.0

    9 reviews

    Dined on January 20, 2023

    overall3food2service5ambience4

    Overcooked steaks, not much flavor, very expensive. Great service and a cool space.

    Ruth's Chris Steak House - Walnut CreekResponded on January 21, 2023We sincerely apologize not everyone's steak arrived perfectly prepared and will work with our team to improve. Thank you for bringing this to our attention and we hope to welcome you back in again soon.

    Report
13. D

    Dchan

    San Francisco

    5 reviews

    5.0

    5 reviews

    Dined on January 19, 2023

    overall5food5service5ambience5

    Started on a bad note, being offered a horrific table that was literally halfway in the lobby (a long ago rez, for our anniversary no less). That corrected, great table with Amazing staff, Luis and Todd. Food, atmosphere and service, 10+.

    Report
14. DT

    DavidT

    San Francisco

    1 review

    5.0

    1 review

    Dined on January 19, 2023

    overall5food5service5ambience5

    Great atmosphere. Incredible food. Excellent service. Great wine selection. Incredible experience.

    Report
15. MF

    MikeyFood1

    San Francisco

    14 reviews

    vip
    1.0

    14 reviews

    Dined on January 17, 2023

    overall1food3service1ambience4

    Took forever to receive the drink orders. Salad came without the second soup order. Had to remind. Soup arrived cold. Then halfway through the soup and salad. The entrées arrived with no place to put them on the table so we sent them back. The petite cut fillet was 1 inches thick. Looking like a hamburger. We have been decades, lover of this restaurant, all over the country, but no more. Management didn’t even apologize.

    Ruth's Chris Steak House - Walnut CreekResponded on January 18, 2023MikeyFood1, hospitality is a source of great pride for our company and when a guest feels that he or she has not received the service that is the hallmark of the Ruth’s Chris name, we take those assertions seriously. We appreciate you bringing your concerns to our attention and will work to ensure this doesn't happen again.

    Report
16. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on January 15, 2023

    overall5food5service5ambience5

    Wife and I had an amazing time there. Joe was a excellent server.

    Report
17. JO

    JoyceO

    San Francisco

    7 reviews

    vip
    4.0

    7 reviews

    Dined on January 14, 2023

    overall4food5service5ambience5

    Our first experience at Ruth Chris’ for a friend’s birthday. Our table was decorated and we had a nice window view. We had the tomahawk and cowboy steak. Both selections were delicious and would get them again. The sides were enough for four people. Brussel sprouts and garlic mashed were plenty. I was delighted we chose a new spot to try and will be back.

    Report
18. DO

    DawnO

    San Diego

    17 reviews

    vip
    3.0

    17 reviews

    Dined on January 12, 2023

    overall3food3service4ambience3

    Ok but not sure why this place is so popular

    Ruth's Chris Steak House - Walnut CreekResponded on January 14, 2023DawnO thank you for your review. We are very sad to hear that you did not enjoy your most recent experience with us and we will work with our local team to improve. Thank you for your feedback!

    Report
19. JT

    JoeT

    San Francisco

    1 review

    vip
    3.0

    1 review

    Dined on January 11, 2023

    overall3food2service3ambience3

    Steaks at best okay; brussel sprouts way over cooked; potatoes came out still frozen in a slightly hot bowl. Server tried, but he couldn’t win against the kitchen.

    Ruth's Chris Steak House - Walnut CreekResponded on January 12, 2023JoeT, thank you for your candid review. We hold ourselves to the highest brand standards for food quality and what you describe is not consistent with our standards. We will work hard to improve and appreciate you bringing this to our attention.

    Report
20. I

    Itervet

    San Francisco

    19 reviews

    vip
    3.0

    19 reviews

    Dined on January 8, 2023

    overall3food3service2ambience2

    Standards were just not up to previous visits to this location and one in Woodland Hills in SoCal. Initially seated next to a loud party behind a divider. Relocated to a table next to the front desk- very loud and high traffic area-not ideal for an anniversary celebration. Was will to push through this. Ordered a seafood tower and a pinot from Flowers for $115, only to have to poured into an airating decanter meant for cabs and Bordeaux. Maybe five min into the tower they tried to served the steaks and sides…on our tiny table crammed next to front desk(did I mention?)..bad timing..then when we were finished w tower had to wait 20 min for rest of meal to come. Again timing was way off. No water refresh until just before desert. Waiter did apologize continuously. Still not to par for a Ruth’s. Steaks tasted great but service was chaotic and much confusion was observed when sitting so close to fro t desk where SS dozen guest were milling around until seated. Topped the $50 but thought it should have been less or have a gift cert given for a future visit for poor service- not the fault of the waiter mostly.

    Ruth's Chris Steak House - Walnut CreekResponded on January 10, 2023Itervet, hospitality is a source of great pride for our company and when a guest feels that he or she has not received the service that is the hallmark of the Ruth’s Chris name, we take those assertions seriously. We appreciate you bringing your concerns to our attention and will work to ensure this doesn't happen again.

    Report
21. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on January 4, 2023

    overall5food5service5ambience5

    Super nice

    Report
22. OT

    OpenTable Diner

    Houston

    1 review

    vip
    3.0

    1 review

    Dined on January 4, 2023

    overall3food3service4ambience4

    Things have gone downhill. Steak was mediocre…not the buttery melt in your mouth goodness I am accustomed to from RC.

    Ruth's Chris Steak House - Walnut CreekResponded on January 10, 2023We sincerely apologize not everyone's steak arrived perfectly prepared and will work with our team to improve. Thank you for bringing this to our attention and we hope to welcome you back in again soon.

    Report
23. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on January 3, 2023

    overall1food1service1ambience1

    Overall, not a great experience. Food took over one hour, never got asked for another drink, food was cold, bland and the service was bad. Firefighters showed up, in lobby. Just bad. Manager was aware of how long everything took and didn’t do anything about it.

    Ruth's Chris Steak House - Walnut CreekResponded on January 9, 2023Thank you for your review. We are very sad to hear that you did not enjoy your most recent experience with us and we will work with our local team to improve. Thank you for your feedback!

    Report
24. LB

    LindaB

    San Francisco

    9 reviews

    vip
    5.0

    9 reviews

    Dined on January 1, 2023

    overall5food5service5ambience5

    My husband and l were extremely happy with our experience at Ruth Chris’s. Our waiter was fabulous and the food sumptuous! We will definitely return

    Report
25. DJ

    DJSTALLION

    San Francisco

    14 reviews

    5.0

    14 reviews

    Dined on January 1, 2023

    overall5food5service5ambience5

    Awesome Service & Delicious Food as always

    Report
26. OT

    OpenTable Diner

    Hawaii

    2 reviews

    5.0

    2 reviews

    Dined on January 1, 2023

    overall5food5service5ambience5

    Everything was excellent!

    Report
27. WC

    WCGEM

    San Francisco

    28 reviews

    vip
    4.0

    28 reviews

    Dined on December 31, 2022

    overall4food4service5ambience4

    New Years and birthday

    Report
28. A

    Andrea

    Central Coast

    3 reviews

    4.0

    3 reviews

    Dined on December 31, 2022

    overall4food3service5ambience5

    The ambiance and noise level was typical for Ruth Chris we don’t mind it our server was great, the drinks we’re great but our appetizers were literally cold cold as if they had been sitting and the crab cakes were hard on top and dry not sure why they weren’t moist at all but our server did take them back and remove them off our bill. The main course was very good we’d definitely be back just hold off on the appetizers.

    Report
29. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on December 31, 2022

    overall3food3service2ambience3

    Service was just OK. Two people fall on wet floor.

    Report
30. D

    Devika10

    San Francisco

    17 reviews

    5.0

    17 reviews

    Dined on December 31, 2022

    overall5food5service5ambience5

    It was great!

    Report
31. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on December 30, 2022

    overall5food5service5ambience5

    36th anniversary❤️

    Report
32. SD

    SpecialDelivery

    San Francisco

    9 reviews

    vip
    3.0

    9 reviews

    Dined on December 29, 2022

    overall3food2service4ambience4

    Very mediocre food. Sides are better than the steaks, but you pay high end steakhouse prices for both. Service was friendly and accommodating. I’ve eaten at other Ruth’s Chris locations and had a better overall experience. I won’t likely return to this one.

    Report
33. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on December 26, 2022

    overall1food1service3ambience1

    Waste Management‼️

    Report
34. s

    steveg

    San Francisco

    2 reviews

    3.0

    2 reviews

    Dined on December 26, 2022

    overall3food2service3ambience2

    Normally very good..we went to the Christmas seating around six...too crowded. Staff was overwhelmed. The steaks and mushrooms arrived cold. One of the managers didnt charge us for mushrooms..but full price on the cold steaks.

    Report
35. GD

    GloriaD

    San Francisco

    64 reviews

    vip
    5.0

    64 reviews

    Dined on December 26, 2022

    overall5food5service5ambience5

    Great food. Great service. As always, such a nice time had by all of us!!

    Report
36. JM

    JayM

    Las Vegas

    1 review

    5.0

    1 review

    Dined on December 26, 2022

    overall5food5service5ambience4

    Good place for holiday meals - good food and service

    Report
37. LG

    LauryG

    San Francisco

    4 reviews

    1.0

    4 reviews

    Dined on December 26, 2022

    overall1food3service2ambience4

    We usually love going to Ruth Chris until yesterday. The food was fine although they started running out of different items. We waited an hour past our reservation for a table and the women seating us kept telling people it would be 25minutes and not being honest. The server was good but the experience was disappointing because of the long wait.

    Ruth's Chris Steak House - Walnut CreekResponded on December 28, 2022LauryG We truly appreciate your feedback because it helps us improve. This is not at all the experience we aim to provide. We have passed your feedback along to the upper management team for this location to ensure this doesn't happen again. Thank you!

    Report
38. WV

    WayneV

    1 review

    4.0

    1 review

    Dined on December 26, 2022

    overall4food4service5ambience4

    Our server Alissa was very polite, great service, engaging disposition, friendly smile.

    Report
39. OT

    OpenTable Diner

    San Francisco

    1 review

    vip
    3.0

    1 review

    Dined on December 25, 2022

    overall3food3service3ambience4

    They sat us an hour past our reservation time

    Report
40. D

    Dine4fun

    San Francisco

    53 reviews

    vip
    5.0

    53 reviews

    Dined on December 25, 2022

    overall5food5service5ambience5

    We cannot thank you enough for making our Christmas lunch/dinner so wonderful!!!! Thank you for being open on this very special day….we appreciate you so much!!! Our food was absolutely over the top!!! We know you were a little short handed….but everyone was working hard and keeping a professional happy energy….,we didn’t mind waiting a little as we could relax and really enjoy our food and the whole experience!!!! We both work, so coming to Ruth Chris for Christmas was a super super treat!!! God Bless each and everyone of you and thank you for a fantastic experience!!! ♥️♥️♥️♥️♥️♥️🎄

    Report