Ruth's Chris Steak House - Virginia Beach
A great choice to celebrate special occasions... Been going to Ruth Chris for over 10 years. This past visit was a little disappointing, which I will disclose privately to the restaurant, but it should not keep my family and I from selecting Ruth Chris in the future.
It was great to bring our foodie son for his very first dinner at Ruth Chris. He truly enjoyed his birthday meal!
Excellent meal, excellent service
EXCEPTIONAL SERVICE!!!!!! Surprisingly, my steak came out overdone, but the service and host took excellent care of me!!!
First time eating here, the food was great! Our server was amazing! The only thing that was unpleasant was that valet turned us away due to a lack of parking.
I was very pleased with the way we were greeted upon entering the restaurant. Once seated everyone was very pleasant and helpful with explaining the menu. Once my husband and I ordered and the food came to the table my order wasn’t right and my husband didn’t receive all of his food. We had to wait for them to cook the remainder of his food in which we had already been eating for quite some time before the rest of his food arrived. I had high expectations for this establishment and I feel they were not met!
Food was fantastic- service top notch. Certainly a little pricey but would gladly pay the price to go again sometime.
The experience was good until I looked at my bill when I got home. Lighting was too low to actually read it at the restaurant. I was charged for two things that I shared with my friend. The intent in sharing was to also share the cost, but I was charged the full amount. I was also charged for one drink that my friend had ordered. She, on the other hand, was not charged with any of these, including the drink she consumed.
Ruth’s Chris is the best of the best when we want to celebrate a special occasion. The food is excellent as well as the service.
We enjoy the ambiance of a more refined environment and always feel we’ve experienced actual “dining” vs “eating.”
Bryce is an excellent server. Very attentive and informative.
An outstanding experience.
We were celebrating our 27th anniversary, and we wanted to do something special. The more we go to Ruth’s Chris, we realize what a special place it is. It was snowing outside and we had called ahead to see if they were still open. Of course they were open, and they said that we could come before or after our reservation time if we needed. When we arrived, they gave us a warm welcome. The food is always wonderful. I had the 16 ounce bone-in filet and my wife had the tuna. We are trying to lose some weight and shared a delicious heirloom tomato and mozzarella salad with balsamic vinegar. Everything was perfect. Thanks for making our anniversary so special!
Decided to go out on Sunday for dinner to celebrate Valentine’s Day. I have been to this restaurant multiple times before with outstanding service, unfortunately this experience was not on par. It took a while for the server to take our order, then food came out in a reasonable amount of time. One of the steaks was undercooked (asked for medium) received medium rare if not less cooked than that. We asked for the steak to just be put back on the grill which took a long time for the server to relay that information to the kitchen. After the steak was fully cooked the server took a very long time to bring the check and to bring the check back once she took it. It was busy, but this visit was not on par with previous ones.
Dinner was absolutely great and the service was wonderful as well!
Broccoli was cold 1st time, and 2nd time didn’t taste good at all. Mashed potatoes had a “fishy” taste. I don’t eat ANY KIND of seafood, so anything tasting fishy, I can’t stand. Manager came over, but didn’t offer a dessert or anything for the broccoli. Just took it away, and off the bill. Steak was also not very good, considering how much we paid. They sat us at a 4 top table, in the middle of the restaurant, even though we had a reservation for 2. Very disappointing night, and we probably will not be going back anytime soon.
It was a pleasant enough experience given that it was Valentine’s Day. The business did slow service down a notch, but they were nevertheless professional. It was also very crowded and loud, again not the restaurant’s fault. I was not impressed with the crab cakes or the corn side dish this time though.
Overall a great experience
Great experience! Our waiter Glenn did a spectacular job.
Everything was excellent. Thanks
We had a wonderful meal and our waitress even showed us some of the Ruth Chris history and navy ship models! Thanks for allowing us to stay so late!!! Awesome steaks, wine, ports, appetizers, salads, and desserts!!
Thank you for taking the time to leave this positive feedback, Matt! It is wonderful everything hit the spot from the meal to the service and dessert! We look forward to having you join us again in the future.
Food was excellent, service was good but there was large party of 20 or more people who were loud, taking pictures with their flashes on and being disruptive to neighboring tables. Managment should know to put larger tables in a more secluded / private area. We paid good money and wanted a relaxing experience.
Thank you for your feedback, Chris. We hold ourselves to the highest brand standards for food quality, atmosphere, and service and based on your description, it seems you may have not caught us at our best. We do hope you'll consider giving us a second chance to make a great impression. Should you wish to discuss your concerns in greater detail, please reach out to us directly at bprcsh30@aol with your contact information.
Expected to be blown away - disappointed - table location was in path of all servers - table wasn’t prepared for two and was left with 4 settings which took up too much space - we moved it ourselves. Food was good, but not blow you away good and for the price I expected the best steak ever! Butcher Son has RC beat for steak cuts and flavor. Baked potato tasted like it was microwaved and old. Second visit, but won’t be another 😔
Thank you for your candid review. We strive for the highest brand standards in terms of quality, service, and atmosphere and we are sorry to hear that we didn't exceed expectations. We would welcome the opportunity to earn back your business. Please send your contact information, including a phone number, to us at bprcsh30@aol so we may speak to you directly. Thank you!
Amazing service. Amazing food. Amazing wine. Impeccable experience
It’s always a great experience at Ruth Chris. We ate in the bar and it was a perfect experience
Thank you for the great feedback! We strive to provide the highest and finest quality with regard to both food and service, not to mention hospitality, much like Ruth would have done herself. We hope to welcome you back soon!
Araz, our amazing waiter is the epitome of first class service. He was attentive, helpful and incredibly gracious. I only hope that everybody at RC is as wonderful as he is.
Dinner was perfect. Drinks fun and delicious. Excellent ambiance. Thank you for an incredible visit (we are from Los Angeles and were visiting our nephew who is stationed in Norfolk).
The food was great. Service was slow and we didn't see our waitress often.
Thank you for the review. We appreciate your feedback as it allows us to constantly grow and improve. We will pass your comments along to the local team. We hope to welcome you back in again soon!
This is ine of my favorite restaurants for so many reasons. The quality food, customer service, and the ambience is always consistently on point! I celebrated my birthday and the staff celebrated me well! Kudos!
Thanks for the great review, LaShand, and for choosing us to host your special day! We look forward to welcoming you back again soon!
Awesome experience. Meal was extraordinarily delicious.
Our waitress, Tiffany was excellent.
Thank you for the great feedback! We strive to provide the highest and finest quality with regard to both food and service, not to mention hospitality, much like Ruth would have done herself. We are happy to hear that Tiffany is exceeding these expectations. We hope to welcome you back soon!
We had a fabulous time. It was our daughter’s birthday. Jonathan was absolutely fabulous providing us with excellent service throughout our evening. We will highly recommend that anyone wanting a great meal with out-standing service should head over to Ruth Chris!
Great place to eat for special occasions. Service was exquisite and made my anniversary special.
Ruth Chris is always an excellent place to dine. It’s the only place I will order steak.
Everything went well. We could talk to each other and not have to yell. The steaks were excellent.
I’m a fan of steak. I have tried many fine-dining steak around US, however, the only high end steak around my house is the Ruth’s Chris Steak House. My first time was about a month ago, I took my family there and everyone enjoyed their meals, however, there were 2 orders of lamp chops that were VERY salty, but overall it was ok. Furthermore, first we ordered 2 bottle of red wine and we liked it, then we wanted to order the second one, then it was out of stock. It was a disappointment that this is a chain restaurant and you guys don’t have enough stock of wine. The total came out a little over $1,000 for 5 pp which is a great good price!
I would like to give it another try, so I took my girlfriend there last Sunday. We both ordered Blue rare Fillet Magnon , it was such a disappointment. Mine came out rare to med rare and my girlfriend’s came out med rare , almost med. I was surprised they don’t know how to cook Blue rare steak, since this is a fine-dinning restaurant.
I called the manager and he came immediately and fix a new order for my girlfriend. The 2nd one came and it was OK because it was freezing cold in side like it was just came out of the fridge. The inside should be room temperature to no more then 29C .
It was such a disappointment, but we are very appreciate that you guys still giving us a great customer service. And we maybe giving you guys another try next time.
Anniversary, typically the Ruth Chris’s we’ve gone to in the past have set up a table prior to arriving for either our birthday or anniversary. They would offer us a complimentary glass of champagne, and at the end of the evening they’d do a strawberry presentation. Lastly they gave us a 20% discount four our next visit and that always made our special night more special.
We didn’t receive any of this which was really unfortunate as our standards were already set.
Stacy is the best!
We had enjoyed Ruth’s Chris multiple times before, but this visit was a disappointment. My filet had some “grocery store” beef undertones. Server said all the corporate lines, and was proper, but distant. We will probably make a different choice the next time we look for a high-end steakhouse.
For the first time I was a bit disappointed by Ruth's Chris. I have never questioned the value of the meals I have eaten at your restaurants all over the country. I have no problem paying a large amount for an exceptional meal. Along with our steaks we ordered lobster tails for a premium price. The steaks and sides were amazing as usual. The lobster tails were no bigger than a large shrimp! I guess lesson learned and will not repeat that again.
Beautiful from beginning to end. Dress code not enforced, wished I hadn’t stressed so much. Mouthwatering steaks, amazing sides and drinks. Service was wonderful, very attentive, most likely not trained in fine dining but clearly been working fine dining (missed minor details most wouldn’t notice).
This was my first time to Ruth Chris, I prefer non chain steakhouses, it wasn’t enough to blow me away and leave me drooling but i enjoyed myself.
Always love a meal at Ruth Chris. Steven is an excellent server.
Very very expensive