Ruth's Chris Steak House - Seattle

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1. OT

   OpenTable Diner

   Seattle

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   Love the food and service at Ruth Cris.

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2. OT

   OpenTable Diner

   Seattle

   4 reviews

   4.0

   4 reviews

   Dined 4 days ago

   overall4food4service5ambience2

   Honestly, neither of us had been to this type of corporate steakhouse and didn’t have very high expectations. We were gifted a card here by a family member and decided to make a date out of it for a Saturday night. The atmosphere was nice, not too pretentious but an elevated version of a hotel restaurant. Everyone was very pleasant and we had a reservation already booked, so they sat us in a timely manner. The overall vibe was nice, lots of dates and birthday celebrations. Our waiter was very nice, attentive, and prompt. The best part was the meal! Wow we were really blown away, the Ruth’s classic menu was phenomenal! The steak was cooked to perfection, our sides were full sized and so good! By the time desert came we were so full we had to take it to go and it was a season fruit with cheesecake! We were so pleasantly surprised, and it was SO much better than El Gaucho or Aqua. Don’t waste your time at either of those places and enjoy Ruth’s Chris because they’ve mastered the art of customer service and the perfect steak. Will definitely be coming back!

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3. m

   marcyp

   Seattle

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   Excellent food and service from our server, Jason.

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4. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined 4 days ago

   overall3food3service4ambience3

   It was my first time and it had quite the build-up. I went with classic steak and shrimp. It was good, not great. For the price and the reputation, I expected more. The place was packed & pretty loud. Service was good and the wait staff were all great. The best part of the meal was the cheesecake, best I’ve ever had.

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5. OT

   OpenTable Diner

   Seattle

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   Great food and wonderful, attentive service.

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6. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on January 30, 2023

   overall5food5service5ambience5

   Loved everything. Our first time dining here and we’ll definitely be back.

   Report
7. M

   Michelle

   Seattle

   3 reviews

   5.0

   3 reviews

   Dined on January 29, 2023

   overall5food5service5ambience5

   Amazing service, the BEST sea bass, highly recommend.

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8. WK

   WilliamK

   Seattle

   1 review

   vip
   5.0

   1 review

   Dined on January 28, 2023

   overall5food5service5ambience5

   Always wonderful

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9. FW

   FredW

   Seattle

   2 reviews

   4.0

   2 reviews

   Dined on January 28, 2023

   overall4food5service5ambience4

   This is a good place to eat. However, if you are seated near the kitchen, you will hear a lot of dishes and glass ware clanking in the background. The layout is not the best, but the service and food make up for its flaws. Eat here and you will get a good meal and great service!

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10. JS

    JamesS

    Seattle

    1 review

    5.0

    1 review

    Dined on January 16, 2023

    overall5food4service5ambience4

    The staff is A+, and the menu has too many delicious things to decide between. Even the kids were excited and had a good time. The cocktails are expertly crafted as well. A bit pricey but to be expected at a quality establishment in downtown Seattle. Special note: my son accidentally burned himself (lightly) by touching his very hot plate. The waiter confirmed and immediately retrieved a burn kit with soothing gel and an ice pack. My son stopped crying, enjoyed his dinner, and later STILL said he had a good time, despite his injury!

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11. OT

    OpenTable Diner

    Sacramento

    1 review

    5.0

    1 review

    Dined on January 15, 2023

    overall5food4service5ambience4

    I ordered a baked potato and there wasn’t enough toppings for the whole potato.

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12. OT

    OpenTable Diner

    Hawaii

    1 review

    5.0

    1 review

    Dined on January 13, 2023

    overall5food5service5ambience5

    The staff were awesome and the food was outstanding! I love Ruth’s Chris!

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13. OT

    OpenTable Diner

    Dallas

    1 review

    5.0

    1 review

    Dined on January 8, 2023

    overall5food5service5ambience5

    Amazing, Evelyn was wonderful!

    Ruth's Chris Steak House - SeattleResponded on January 12, 2023Thanks for the great review! Hope to see you again soon.

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14. k

    kacheng50

    Seattle

    32 reviews

    vip
    5.0

    32 reviews

    Dined on January 7, 2023

    overall5food5service5ambience5

    This is our go to for a quick steak fix. It is pricey but it’s worth it to get a great steak cooked well.

    Ruth's Chris Steak House - SeattleResponded on January 12, 2023Thank you for taking the time to leave this positive review. We look forward to having you join us again in the future!

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15. K

    Kris

    Seattle

    28 reviews

    vip
    4.0

    28 reviews

    Dined on January 2, 2023

    overall4food5service5ambience5

    Great food & service! Their soda machine was down so that was disappointing. Steaks were cooked immaculately.

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16. OT

    OpenTable Diner

    Seattle

    48 reviews

    vip
    5.0

    48 reviews

    Dined on January 2, 2023

    overall5food5service5ambience5

    Great staff, great food.

    Report
17. MB

    MatthewB

    1 review

    2.0

    1 review

    Dined on January 1, 2023

    overall2food2service2ambience2

    Absolute waste of money. My first indication of problems occurred on the way there. Our ferry was running late and we were cutting it close to make our reservation time. On their website, it says to call if you're going to be more than 15 minutes late. I called and was told (by a very rude person) that if we weren't there within 15 minutes of our reservation, we would lose it. Managed to get my wife there in time while drove around the corner to park. We were seated at a table that was about one foot away from the next table. I was literally bumping elbows with a man at the other table. We waited about 15 minutes before we could even order drinks. Our waitress was very nice, but had the appearance and attitude that I would expect at a much lower end restaurant. My sons and I each ordered steaks (NY for me, fillets for the them) cooked medium. when they arrived it was very obvious that mine was slightly over cooked, but I could deal. Once my sons got past the first few bites of theirs, it was clear that they very rare, one of them almost blue. I tried a bite of the less raw one and was sadly disappointed. None of the steaks that we were served were anywhere near the quality I expected for their ridiculous prices. I've literally had far better steaks at Chili's for about a quarter the price. My wife prefers seafood, and so ordered the crab cakes entre. Those were absolutely awful as well. I doubt that there was more than 2% crab in them. The were incredibly bland and basically tasted like crackers. All in all, I very much regret my trip to Ruth's Chris and will absolutely NEVER go back. I understand that the beef industry is pretty much broken currently, but it should be illegal to market the crap we were served as "Prime". Save your money and go literally anywhere else.

    Ruth's Chris Steak House - SeattleResponded on January 3, 2023The last thing we want is for our guests to leave feeling disappointed. We believe that the quality of our service, atmosphere, and food make us one of the finest high-end steakhouses anywhere, and we wish you'd left with a better impression of the value of our offerings. If there is anything we can do to improve, please reply to us directly with your contact information including a phone number. We hope to welcome you back again soon!

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18. OT

    OpenTable Diner

    Las Vegas

    6 reviews

    5.0

    6 reviews

    Dined on January 1, 2023

    overall5food3service5ambience4

    This restaurant will always be near and dear to my heart this is the place where I Ask my wife to marry me at. But this last time the food tasted a little off the steak didn't have any flavor at all and it was overcooked The macaroni and cheese Was kind of burnt I would say the best part of the meal was the deserts. I would definitely try another restaurant next time

    Ruth's Chris Steak House - SeattleResponded on January 12, 2023We strive to provide the type of dining experience that each guest desires and we are disappointed to hear that this wasn't the case. We will pass your comments along to the local team. We hope to welcome you back in again soon!

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19. OT

    OpenTable Diner

    New York Area

    1 review

    1.0

    1 review

    Dined on December 31, 2022

    overall1food1service1ambience1

    We waited 40mins with no server when we had a reservation and were seated. Our first time there was great and this time we were completely forgotten about. We waited and then finally grabbed our coats.

    Ruth's Chris Steak House - SeattleResponded on January 3, 2023It is our goal to always provide an exceptional dining experience from start to finish. So that we can personally address your concerns, please private message us with your contact information, including a phone number. Thank you!

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20. MI

    MIHS

    Seattle

    37 reviews

    vip
    4.0

    37 reviews

    Dined on December 31, 2022

    overall4food4service5ambience4

    Convenient dinner before a show. Our waiter, Nate, was very attentive and efficient. Really appreciated the extra care in the service. Didn’t feel rushed throughout dinner. Food was good.

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21. A

    Anonymous

    1 review

    3.0

    1 review

    Dined on December 30, 2022

    overall3food4service2ambience3

    Server was super distracted, but it was also a busy evening. Menus were dirty. Lobster bisque was over-sweet and barely had any lobster in it. Disappointing. Steaks were perfect. Sides were great. Salads plentiful.

    Ruth's Chris Steak House - SeattleResponded on January 4, 2023Thank you for the review. We appreciate your feedback as it allows us to constantly grow and improve. We will pass your comments along to the local team. We hope to welcome you back in again soon!

    Report
22. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on December 29, 2022

    overall2food4service4ambience3

    Out of horse radish! Out of Bailey’s ! 15 minutes to get 1st drink! Cancelled desert was told it was going to take 10 minutes to get it.

    Ruth's Chris Steak House - SeattleResponded on December 30, 2022Thank you for your review. We are very sad to hear that you did not enjoy your most recent experience with us and we will work with our local team to improve. Thank you for your feedback!

    Report
23. FO

    FOXX

    Seattle

    9 reviews

    4.0

    9 reviews

    Dined on December 29, 2022

    overall4food4service4ambience4

    Great pre show dinner. Service was a little slow, so make sure to add for extra time on show days.

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24. DK

    DobumK

    1 review

    5.0

    1 review

    Dined on December 27, 2022

    overall5food5service5ambience5

    Everything in all aspect were so satisfactory. The food quality was as good as I expected and the waiters' service was professional and amicable as well. I am glad we still have such a nice restaurant in Seattle.

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25. OT

    OpenTable Diner

    Chicago

    1 review

    vip
    1.0

    1 review

    Dined on December 26, 2022

    overall1food3service1ambience1

    We were traveling with a layover on Christmas Day in Seattle. We scheduled a reservation knowing that few restaurants would be open. The restaurant was way over booked or they were accepting walk ins in addition to reservations. We were seated a half hour after our reservation and it took almost 2 1/2 hours to be served and eat our meal. On top of that we were seated in overflow seating in the basement and not the main dining room. While the food was decent and the servers friendly, clearly the seating was mismanaged with the number of people they sat for dinner on Christmas Eve. This really diminished our experience.

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26. TA

    TomA

    Palm Springs

    2 reviews

    1.0

    2 reviews

    Dined on December 26, 2022

    overall1food1service4ambience2

    Sat us 40 minutes later than reservation. They were out of bread and ceasar salad. Steak under cooked . Terrible experience

    Ruth's Chris Steak House - SeattleResponded on December 27, 2022TomA, please rest assured that in this Ruth's Chris, as well as all others, our intention is to provide the highest and finest quality with regard to both food and service, not to mention hospitality - much like Ruth would have done herself. We will address your concerns with our team and we hope you will give us another chance to serve you again in the future. Thank you!

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27. u

    unclepan

    Toronto

    10 reviews

    vip
    4.0

    10 reviews

    Dined on December 26, 2022

    overall4food4service5ambience3

    The service was so good. Our server, Joe was really professional and he was really attentive to the details. He made sure to be on time and asked us about our experience multiple times. The food was hot and even served on hot ceramic plates. The kitchen was really busy on Christmas night, so our food took time but Joe made sure to keep us informed and that we have drinks meanwhile to keep us busy. The cheesecake was really different with bread crust on the side and really recommend at least once. One suggestion to the restaurant, the plates for entrees were really hot at 500 degrees. Though the server warned us about it, it was really hard not to get burned especially when you are drinking back to back wine. I hope to hear from the restaurant about this.

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28. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on December 26, 2022

    overall5food4service5ambience5

    Our server Jade was outstanding! It was Christmas day and they were slammed. We were never rushed or felt like service was compromised. The crab cakes are my favorite! All of our steaks, sides and cocktails were excellent. The lobster however was very overcooked and hardly any meat.

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29. a

    abcd007

    Seattle

    15 reviews

    vip
    4.0

    15 reviews

    Dined on December 26, 2022

    overall4food5service4ambience4

    I went on Christmas night, which is becoming a tradition. The restaurant was full, including a lower floor. The steak was very good, cooked perfectly and well seasoned. Service was a bit slow - it took 2.5 hours from seating to paying and leaving. It wasn't a big deal because I expect they were short staffed over the holiday. We miss the Bellevue restaurant, which might have spread some of the crowd over there.

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30. ER

    ErinR

    1 review

    1.0

    1 review

    Dined on December 26, 2022

    overall1food1service1ambience1

    I never write reviews but they overbooked themselves. Two hours later we left without any food as we needed to eat. You could tell they were all in the weeds and our whole section didn’t have any food. Several others walked out too. We’ve had good experiences there, I don’t recommend for holidays.

    Ruth's Chris Steak House - SeattleResponded on December 29, 2022ErinR, we truly appreciate your feedback because it helps us improve. This is not at all the experience we aim to provide. We have passed your feedback along to the upper management team for this location to ensure this doesn't happen again. Thank you!

    Report
31. RD

    RyanD

    Seattle

    50 reviews

    vip
    3.0

    50 reviews

    Dined on December 26, 2022

    overall3food4service1ambience3

    There were some good things and some not so good things happening here. To start I tried to come in understanding it was a holiday dinner service and we should expect some hiccups. That said, it got to a point where I was getting frustrated. Our server seemed to be missing for huge lengths of time, putting burden onto A wonderful employee Jane who jumped into action to get the table set up and move things along. We were sat in the downstairs basement, which I would have preferred upstairs seating but once again on a busy holiday evening, there where going to be overflow seating. That said the staff seemed very confused and they seemed to have never worked in the basement before, the table numbering and exact duty's of individuals seemed to be up in the air. Food was being delivered to wrong tables and their was a hurried rush of frustration. To go into the good and the bad I think a bulleted list will be easiest to follow. Bad: Asked for bread 3 times Asked for plates 3 times Asked for butter knives 2 times Asked for steak knives when the food came with out them Sent the rare steak back due to over cooking to medium well Good: The cocktails where delicious The stuffed chicken was amazing The sweet potato casserole should be on the dessert menu it was absolutely divine. The steak and shrimp was a great pairing and perfect for my mother. When the rare steak was sent back, it was replaced in just a few short minutes. Over all, after the overcooked steak had been replaced, the food was absolutely great and the kitchen staff deserve all the credit and a huge thank you! Additional thank you to Jane and Niki for their attention and customer service. I'll leave on this, when paying a premium for dinner one expects a premium experience. P.S. The website needs to be updated with parking information as vallet is not $10 but in fact $23 and serviced by the attached hotel.

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32. DI

    DennisI

    Seattle

    2 reviews

    4.0

    2 reviews

    Dined on December 26, 2022

    overall4food4service3ambience3

    Very busy evening, many guests waited with existing reservation more than 30 minutes .

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33. OT

    OpenTable Diner

    Seattle

    3 reviews

    1.0

    3 reviews

    Dined on December 26, 2022

    overall1food2service4ambience1

    In addition to pre theater dining we have dined with friends at Ruth Chris Steakhouse for 4 holiday meals. 3rd & 4th holidays were Thanksgiving & Christmas 2022. Both times the same hostess with the same RUDE attitude greeted us. Both times we were seated in a high volume traffic area. Both times it was excessively noisy from the crowd but more so from dishes & glassware being dropped & dirty dishes being clanged & crashed into tubs & also while being moved back to kitchen area. Our dinner of steak & lobster was served on salad sized plates. There was no room to place the lobster shell or room for the shared sides. Fortunately my 3 dinner partners still had there bread plates on the table, I did not. The lobster was very good but the steak had an odd taste & texture. Waitstaff both times were excellent, professional & courteous. 2nd holiday dining experience was Thanksgiving 2021. The meal & waitstaff were excellent. Thank you! 1st holiday dining experience was Christmas Day 2018. Three out of four steaks were cooked incorrectly. When we complained our waiters response was the kitchen is really busy because it’s Christmas. We are done with holiday & pre theater dining at Ruth Christ Steakhouse, three strikes your out.

    Ruth's Chris Steak House - SeattleResponded on December 28, 2022We realize that celebrations are special moments, so we are very concerned to hear that your experience wasn't what you were expecting. Would you please contact via private message and share more about your experience? Please send your contact information, including a phone number. We would welcome the chance to make things better.

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34. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on December 25, 2022

    overall4food3service3ambience3

    Expensive but the quality of steak just ok. I requested medium rare , it came medium well.

    Report
35. g

    gavin

    1 review

    1.0

    1 review

    Dined on December 25, 2022

    overall1food1service1ambience5

    We left after 5min of being seated the three private function room. Was cooler down there, music was so quite and didn't look as nice as up stairs. Very very very disappointed as I even mentioned to the lady that sat us that upstairs was nicer. She didn't even offer us to sit upstairs. 1st time in America. And over for Christmas and my friends bday. I booked it over 6 weeks ago and booked the restaurant seating area not the private function room. There were plenty of tables of two in the main restaurant area. Extremely disappointed as was recommended to go there by a Friend back home.

    Ruth's Chris Steak House - SeattleResponded on December 27, 2022Gavin, we appreciate you writing about your recent visit with us. Guest satisfaction is of the utmost importance to us and your feedback has been shared with the local team so they can work to improve. Thank you for providing your feedback.

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36. OT

    OpenTable Diner

    San Francisco

    1 review

    4.0

    1 review

    Dined on December 25, 2022

    overall4food4service4ambience3

    I understand that everything is subjective and expectations and reality do not always jive . I had dinner in the wine room which was brightly lit. No ambience. Quite boring. Service is always good there. Everybody’s very nice and helpful I do have a comment on the shrimp cocktail. , It didn’t come with remoulade sauce as the menu stated, but some very boring cocktail sauce, mainly ketchup. The shrimp was OK but it was served on chopped up wet lettuce, very lackluster. thanks

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37. OT

    OpenTable Diner

    Seattle

    8 reviews

    vip
    1.0

    8 reviews

    Dined on December 25, 2022

    overall1food1service1ambience2

    Worst Ruth’s Chris experience ever. Wait staff could care less about me - had to beg to get food ordered and then the food was sub par. Horrible Christmas Eve experience

    Ruth's Chris Steak House - SeattleResponded on December 26, 2022OpenTable Diner thank you for your candid review. We hold ourselves to the highest brand standards for both food quality and service we wish we'd made a better impression. Your valuable feedback has been shared with the local team for review. We appreciate your feedback and hope to welcome you in again soon.

    Report
38. S

    Susanne

    Seattle

    6 reviews

    5.0

    6 reviews

    Dined on December 25, 2022

    overall5food5service5ambience5

    Food was excellent. Table next to us was VERY loud making it difficult for us to have a conversation.

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39. OT

    OpenTable Diner

    Seattle

    1 review

    5.0

    1 review

    Dined on December 25, 2022

    overall5food5service5ambience5

    Christmas Eve was booked solid and you could tell the staff were working hard to make everyone’s dining experience enjoyable. The food was great!

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40. CO

    CaptainOver

    New England

    1 review

    2.0

    1 review

    Dined on December 25, 2022

    overall2food1service2ambience2

    30 minutes to get a drink. Water glasses were never refilled. Food took forever, then came out way overcooked ("well" instead of medium rare).

    Ruth's Chris Steak House - SeattleResponded on December 30, 2022CaptainOver thank you for your review. We are very sad to hear that you did not enjoy your most recent experience with us and we will work with our local team to improve. Thank you for your feedback!

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