Ruth's Chris Steak House - Palm Desert

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1. KG

   KevinG

   Baltimore

   6 reviews

   3.0

   6 reviews

   Dined 1 day ago

   overall3food4service3ambience4

   Generally, good food per all RC's. Seemingly service was not 100%. Had to wait for our server to come over and check the food. Actually one medium steak was undercooked and had to go back. Fries seemed slightly undercooked but still good. As I note, still a good experience but when you pay close to $150 per person, I need a bit better. I am from the East Coast and the RC's there seemed more on point.

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2. OT

   OpenTable Diner

   Palm Springs

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   Birthday Dinner. Loved the confetti on the table. But the dessert said “happy anniversary” instead of “happy birthday”

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3. TY

   TYRONES

   Los Angeles

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience4

   First time at Ruth's Chris and it was great. First class from the moment we arrived to when we left. Our server James was over the top with Elijah as his assistant. The food as expected was fantastic. Worth every penny.

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4. SC

   SirCharles

   London

   9 reviews

   vip
   3.0

   9 reviews

   Dined 3 days ago

   overall3food5service2ambience3

   Service was so slow. We went with children and had to wait 45 minutes between our starter and getting our entree. Our server tried to say something ridiculous about the fact that one of the children ordered a steak ‘medium-well’ so it takes a long time to cook (kids petit filets here are 4oz)! When the food did come it was very good.

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5. OT

   OpenTable Diner

   Palm Springs

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   Wonderful experience definitely returning

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6. J

   John

   Las Vegas

   113 reviews

   vip
   4.0

   113 reviews

   Dined 4 days ago

   overall4food5service5ambience3

   Service by Melanie was exemplary! Food was not as good as previous RC visits. My prime NY strip was more of a choice tenderness. While my wife’s filet was very tender. We will be back.

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7. M

   Mary

   Palm Springs

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food4service5ambience5

   Service and ambiance were perfect! Food was good, except for the lobster bisque, dessert was amazing as well!

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8. RW

   RashonW

   Dallas

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service5ambience5

   Our server was amazing ! Great time! I would come back for sure.

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9. OT

   OpenTable Diner

   Los Angeles

   10 reviews

   5.0

   10 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   When we really want to be spoiled and have the best beef in the world, we choose this very place. You won’t find a better dining experience. We always get really nice waiters and waitresses in this location in particular. We got a free appetizer! Yazmin was a fantastic waitress and really made us feel special! It’s a well greased machine!

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10. NS

    NewportSup

    Orange County

    9 reviews

    5.0

    9 reviews

    Dined on August 9, 2022

    overall5food5service5ambience5

    I can’t say enough about our waiter. The food was incredible and the service was 5 stars. We came at the last moment and we were treated so well. The steak is beyond perfect.

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11. CN

    CharleneN

    Palm Springs

    1 review

    2.0

    1 review

    Dined on August 7, 2022

    overall2food3service2ambience4

    The service was not good. The manager went above and beyond to insure that we will be back. And we will go back.

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12. OT

    OpenTable Diner

    Los Angeles

    3 reviews

    5.0

    3 reviews

    Dined on August 4, 2022

    overall5food5service5ambience5

    Overall great experience, Colleen and the other staff were amazing! Def can’t wait to come back and would def recommend!

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13. OT

    OpenTable Diner

    Las Vegas

    1 review

    4.0

    1 review

    Dined on August 2, 2022

    overall4food4service3ambience4

    It was our last night in Palm Dessert, we wanted to have a nice dinner before heading back home. Overall everything was great but the service could have been better. Mark could have been a little more attentive, at one point we had a hard time getting his attention to the point we had ask someone else for help.

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14. SR

    SteveR

    San Diego

    22 reviews

    vip
    5.0

    22 reviews

    Dined on August 1, 2022

    overall5food5service5ambience5

    Came to this location for a date with the wife since she’s never had Ruth’s Chris, everything was amazing. Service, food, experience. She had bone in filet which neither of us have ever seen, it was best filet she has ever had. Defined recommend

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15. OT

    OpenTable Diner

    Los Angeles

    5 reviews

    1.0

    5 reviews

    Dined on July 31, 2022

    overall1food3service1ambience1

    We had dinner reservations at 7:30 and waited 30 more mins once we arrived at the restaurant. Server didn’t greet us for 15 mins. Once she took our drink order and out of fear she wouldn’t return timely we ordered all of our food - we didn’t get our drinks for 15 more minutes. Our appetizer came but was luke warm at best. Manager came by and comped the app since he knew we had been waiting. Our waitress was pleasant but she was struggling. We waited quite a while for our steaks to come. By this time it was 9:15. We arrived at 7:30 with reservations!! The kicker was- our steaks came with none of the sides we ordered. The sides showed up at 9:27 more than 10 mins. Needless to say we had steaks for dinner. Nothing else. We couldn’t believe it. Our server must have forgotten she had already asked us for refills and asked us again and we politely asked her to please cancel the last round she never brought. It was a terrible first experience. We’ll never go back.

    Ruth's Chris Steak House - Palm DesertResponded on August 1, 2022Please rest assured that in this Ruth's Chris, as well as all others, our intention is to provide the highest and finest quality with regard to both food and service, not to mention hospitality - much like Ruth would have done herself. We will address your concerns with our team and we hope you will give us another chance to serve you again in the future. Thank you!

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16. W

    1Worldtrvlr

    Orange County

    16 reviews

    vip
    5.0

    16 reviews

    Dined on July 30, 2022

    overall5food5service5ambience5

    We had our wedding anniversary dinner and it was perfect! From the moment we arrived we felt very special, the food was excellent and the service outstanding.

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17. J

    J436

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on July 30, 2022

    overall5food5service5ambience5

    I celebrated my anniversary here and so glad I did. The filet was phenomenal…literally mouth watering to think about. Service took a little long but our waiter comped dessert for it. Really was amazing and would come back for the customer service and delish food

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18. OT

    OpenTable Diner

    Central Coast

    1 review

    5.0

    1 review

    Dined on July 29, 2022

    overall5food5service5ambience5

    Excellent service!

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19. F

    Freeway

    Orange County

    4 reviews

    5.0

    4 reviews

    Dined on July 28, 2022

    overall5food5service5ambience5

    Excellent service and food fantastic

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20. RS

    RonS

    Palm Springs

    3 reviews

    5.0

    3 reviews

    Dined on July 28, 2022

    overall5food5service5ambience5

    Celebrated our 59th Wedding Anniversary. The staff made special bulletin for each of our seats to note the occasion, along with stars and other sprinkles at our table. All wait staff did an excellent job, and the Manager, Darryl, stopped by to make sure we were having a great time....

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21. AL

    AngieL

    Los Angeles

    3 reviews

    5.0

    3 reviews

    Dined on July 28, 2022

    overall5food5service5ambience5

    Lee Ann gave superb service, as always!!!

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22. RW

    RichardW

    Los Angeles

    11 reviews

    5.0

    11 reviews

    Dined on July 27, 2022

    overall5food5service5ambience3

    Enjoy Eric our Waiter and The Food Very Much, Better than Eddie V's. RW

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23. P

    Pingpong

    Orange County

    1 review

    3.0

    1 review

    Dined on July 26, 2022

    overall3food5service1ambience2

    It started off bad. We had reservations and we were ignored walking in. Our waitress was busy with other tables and got our order wrong ( perhaps she is hearing impaired?) by the time we got our order corrected half of our part was already finished. Ugh. No kids cups. Our waitress gave us a paper cup that did not have a lid that fit, she apologized. Maybe we expected too much from this restaurant. We have been to other locations and had lovely experiences, but this is the desert, so who knows. Next year it’s Morton’s. The best part of the night was the cheesecake.

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24. OT

    OpenTable Diner

    Los Angeles

    1 review

    vip
    1.0

    1 review

    Dined on July 25, 2022

    overall1food5service1ambience5

    wrote on my reservation that it was for a birthday and told my waiter but they didn’t write happy birthday on the dessert, acknowledge her birthday or sing. but sang at another table by us. poor service

    Ruth's Chris Steak House - Palm DesertResponded on July 27, 2022Please rest assured that in this Ruth's Chris, as well as all others, our intention is to provide the highest and finest quality with regard to both food and service, not to mention hospitality - much like Ruth would have done herself. We will address your concerns with our team and we hope you will give us another chance to serve you again in the future. Thank you!

    Report
25. OT

    OpenTable Diner

    San Diego

    1 review

    5.0

    1 review

    Dined on July 24, 2022

    overall5food5service5ambience4

    Very good experience

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26. 1

    1stlady

    Los Angeles

    2 reviews

    2.0

    2 reviews

    Dined on July 20, 2022

    overall2food5service5ambience1

    The food was amazing however it was nearly impossible to enjoy. We had a party of seven and it took much much longer to receive our food than we have ever experienced before. On top of that the restaurant was so cold that we literally could not enjoy the experience. By the time the food got there within minutes the food was cold. We physically or so uncomfortable by the temperature, that we did not stay long enough to enjoy the birthday cake that we brought as part of our celebration that night. Although we spoke to the server and the maître d’ several times, this situation was never rectified and had a profound effect upon our ability to enjoy the evening as we had planned.

    Ruth's Chris Steak House - Palm DesertResponded on July 22, 2022Hi 1stlady, we’re very sorry that that was your experience with us. Your remarks will be shared with the team.

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27. OT

    OpenTable Diner

    Los Angeles

    1 review

    2.0

    1 review

    Dined on July 19, 2022

    overall2food1service3ambience3

    Anniversary

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28. OT

    OpenTable Diner

    Palm Springs

    3 reviews

    5.0

    3 reviews

    Dined on July 18, 2022

    overall5food5service5ambience5

    Food is always great and service.

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29. OT

    OpenTable Diner

    Palm Springs

    2 reviews

    5.0

    2 reviews

    Dined on July 18, 2022

    overall5food5service5ambience5

    Romantic date night❤️ It was a wonderful evening. Fantastic dinner, unbeatable service & we were happy to have a Quiet booth

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30. F

    Francene

    Palm Springs

    9 reviews

    5.0

    9 reviews

    Dined on July 17, 2022

    overall5food5service5ambience5

    HUGE portions- We each had a steak, shared the wedge salad, and ordered 2 sides. We could not finish our meal. You MUST have the creme' brulee'!

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31. FS

    FrankS

    Palm Springs

    4 reviews

    vip
    4.0

    4 reviews

    Dined on July 16, 2022

    overall4food4service5ambience4

    A thank you dinner

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32. SM

    SandraM

    Los Angeles

    3 reviews

    vip
    4.0

    3 reviews

    Dined on July 13, 2022

    overall4food5service5ambience4

    I would have given it a 5 but the fact that they charged $5 for my Mom’s 91st birthday desert was tacky.

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33. B

    Bjdlovopentable

    Palm Springs

    25 reviews

    vip
    5.0

    25 reviews

    Dined on July 10, 2022

    overall5food5service5ambience5

    Anniversary

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34. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on July 9, 2022

    overall5food5service5ambience4

    Great food, great service!

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35. OT

    OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on July 7, 2022

    overall5food5service5ambience5

    Everything was enjoyable.

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36. JL

    JayL

    Palm Springs

    72 reviews

    vip
    3.0

    72 reviews

    Dined on July 5, 2022

    overall3food5service2ambience2

    The problem on July 4th was not enough staff. It took forever for someone to come to the table. The man who poured the water dropped an ice cube while pouring and didn’t remove it from the table. The biggest headache was the temperature of the restaurant which was well below uncomfortable. People were so cold it was unpleasant. By the time they raised the temperature we were ready to leave. The food was excellent- no problem there but we are not going back. The entire restaurant is run poorly from the front desk throughout the entire dinner.

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37. OT

    OpenTable Diner

    Los Angeles

    1 review

    1.0

    1 review

    Dined on July 5, 2022

    overall1food1service1ambience3

    Let me say that this review should not be a reflection of all of the Ruth Chris chains. Walked in to the restaurant and was greeted by 2 rude and inexperienced hosts. They ruined the beginning of our dinner And it was completely unacceptable. Not only did they speak to us in a rude tone, but they also refused to take a suggestion of a table for us and rolled their eyes…. We really couldn’t believe it honestly. Then we were greeted thankfully by a busboy named Brian. Wow, what a nice person and he took pride in his works as well. He should really run the place honestly, he is way over qualified. A compete well rounded and respectful worker. We waited for a long long time for the server and our food. The food was not good, salad was old, sides were cold and the portions were just out of this world small. Oh, and let’s not forget the embarrassing shrimp that accompanied my filet.. SMH. The shrimp was the icing on this horrible night. My husband was shocked, so he asked the waiter to see what the explanation was for this shrimp that I would possibly eat at a mall or something. Then, we had this inappropriate gentleman, possibly a host as well, ask me loudly if I would like a plate of shrimp….. what????? Really????? How dare he embarrass me like that. No respect, no class and a complete horrific experience. DO NOT GO TO THIS PLACE.

    Ruth's Chris Steak House - Palm DesertResponded on July 6, 2022Thank you for your candid review. We hold ourselves to the highest brand standards for both food quality and service we wish we'd made a better impression. Your valuable feedback has been shared with the local team for review. We appreciate your feedback and hope to welcome you in again soon.

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38. LS

    LaShaundaJ

    Atlanta

    6 reviews

    vip
    4.0

    6 reviews

    Dined on July 5, 2022

    overall4food3service5ambience5

    Great restaurant but one of the steaks was not cooked Bj properly. The waiter corrected the problem and we were satisfied.

    Report
39. JR

    JaimeR

    Hawaii

    3 reviews

    5.0

    3 reviews

    Dined on July 5, 2022

    overall5food5service5ambience5

    Simply delicious

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40. OT

    OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on July 4, 2022

    overall5food5service5ambience5

    The experience was amazing. The service was extraordinary. Our birthday was treated well and everything went great. The server was very smart and gave us a great night!

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