We had the most amazing experience. We were celebrating my husbands birthday and our anniversary and they made it very special. Food was amazing!

Service was very slow. Food was excellent. They did give three desserts on the house due to meal being delayed for extended period of time. Good come back.

Our daughter and her best friends 13th birthday trip.

Disappointing. My husband and I have eaten at this restaurant in another location. I was so looking forward to an excellent meal. Ordered an in and out Ciroc martini. This should be the driest martini you can get. All we tasted was the vermouth. Yuk.

Ordered the rib eye. Expected a good crunch on the outside. Unfortunately it was soft. Quality was unimpressive as well.

Room was dark and depressing. Will visit the Palm next.

Had a great time and the food was delicious.

Checking in took longer than usual for some reason.
They acted like we didn’t have reservations.
Not a friendly process. We almost left because it took so long to be seated.

Halfway through dinner we figured out that they mixed up the steaks. Gave the medium steak to the person who ordered well done and the well done steak to the person who ordered medium.

Kids everywhere. Service very slow and dirty left in of us for 25 minutes. Won’t be back.

Way to many other places to go to put up with this crap for this much money:

Set a reservation for 8:45 PM arrived at 8:20 PM front desk host told me that we will be seated closer to the reservation time which was not a problem. So we sat outside on the bench, I looked up and it was 8:50 PM, try to go inside the door was locked someone was coming out that’s how I was able to get back in the restaurant. I asked host how much longer would the wait be for us to be able to get seated and they seated us right away. Service was definitely mediocre not what I have experienced in the past. Was dining with my 3yr old daughter, and I felt like I had to keep trying to get the servers attention. I honestly think he was overwhelmed by the amount of tables he had in the amount of people that were at the other tables. I am not from Orlando I am visiting from out of town and I have experienced better service from the other nearby steakhouses and restaurants. If I decide to return it will definitely be early in the evening as soon as they open up.

Great service , food excellent

Covid hasn't changed the quality of the food, wait staff or ambiance.

This used to be our go-to restaurant for special occasions or to just have a quiet dinner. However, Saturday night was an anniversary celebration and I thought Ruth Chris steak house would be the place for it. Service was exceptional, but then it went downhill. For cocktails, I don’t think the bar had a clue what a Beefeater martini was, and what I got , I think, was something akin to swill. If the bar didn’t have the brand, I should have been notified. Also, one steak ordered was over cooked, the shrimp was mediocre, and the creme broulee was not up to par. For our next special occasion we’ll try Flemings.

In my view, the expense of this dinner was not worth it n

Our experience was excellent from start to finish! Derrick was amazing.

Phenomenal dining experience, the tomahawk steak was superb.

We had reservations at 6pm. Our table was not ready when we arrived. The restaurant was not busy at the time. We waited 10 minutes before a member of the wait staff came to our table to get our drink order. The overall service was extremely lackadaisical.

Nice and romantic

Everything went great. Waiter did great job. My party really enjoy our good. Thanks

Ruth’s Almost never misses with their quality of food 😋 it’s like a bougie Soulfood place especially with the lobster Mac & Sweet potatoes. However all I wanna do is take Ruth’s food & carry it to Eddy Vs Environment 😩 Does that make sense!?!

Great experience

Excellent service
Enjoyed the meal and ambiance

Never been disappointed at this R C The cheap plastic menus were disappointing, but that’s probably a Covid thing and hopefully a more eloquent and more refined bound menu will make its appearance soon, but the food was fantastic as always.

Lobster Mac and cheese did not disappoint! 11 oz filet was more than enough to share

Birthday dinner was wo derful.
Staff was great and food was delicious as usual.

Have dined here in other occasions but this time wasn't a fan of my overall experience. Decided to bring my wife for mother's day for her first time as she has heard so many good things about Ruth Chris. Let's just say we were both underwhelmed. No kids menu was provided, the server decided to "verbalize" their kids menu. We ordered him the kids salmon with French fries and the salmon was as dry and plain as can be . My wife's steak and shrimp were edible ,but my steak was rare when I had asked for it medium. After my wife and son were done I was left with a steak I hadn't finished ( 11 Oz filet ). The server asked after about 15 min if everything was OK and I asked if I could order another steak ( and pay for it ) so that maybe they could get a proper temp for me. He then asked me something I thought was inappropriate yet weird at such a "high scale steak house" during a "pandemic" which was if I wanted him to bring the steak that had been sitting there for about 15 min back to the kitchen to get re cooked to my proper liking..... wasn't aware once a plate touched a table that people can return an error due to the kitchen back after me eating a portion of it. Not sure if that's sanitary and or food safe . Never asked if I wanted a second cocktail and or dessert menu , was never asked if the kitchen could prepare something different for my son who didn't eat the salmon ( common courtesy ) . Table maintenence was completely disregarded as sharing plates from bread service was still stacked up nicely ( by us ) so that someone could remove to give room for entrees . Check was dropped and we left with literally everything that was placed on our table still there at departure . Sad to say I most likely won't be coming back to this location .

Mothers Day

Very disappointed... every time I go to dinner at Ruth’s I get more and more mad at my self for going back....
Took the moms the wife and kids Sunday and the food was just bad over cooked for the kids raw for me and the plates where not hot.. forgot the stuffed mushrooms and the shrimp .. had to have him take it off because we never got them delivered .I think I’m done with them and will stick to Fleming’s or other steak joints ....... don’t waste your money outback is better then this place lol

Bad service!! Bad food! Returned the steak twice! Not getting the meat temperature correct twice! Not tipical of ruths chris! Not likely to return!

We had a darling server who worked hard to please us. The food was spot-on - everything we had was just delicious!!! Steaks were outstanding, sides were so yummy, drinks were sublime, and dessert were over-the-top! Thank you for a most enjoyable evening!

PS - The only tiny problem was the loud music when we were seated. It sounded like a sports bar. But it was quickly changed and lowered when we asked them to. TY.

Good service and food was great!

We had a reservation but some friends were already in the lounge so we decided to join them. The drinks took a really long time and my friend’s lobster tail came out significantly later than the rest of our food. My steak was perfect and the blue cheese crust was outstanding. The service could have been better and the gentleman who sits in the front could be more hospitable and friendly.

This was our first time at Ruth’s Chris and it was a memorable experience! We will definitely be returning!!!

The food and service was amazing! Unfortunetly, the acceptable dress code at this location is too relaxed for a high-end steakhouse.

The beef was rancid.

Good service, but I was disappointed from the food and obviously it’s value . Not what I was expected by far.

Everything was great

Amazing steak, great ambiance.

Disappointed in the quality of the steak. Have dined in this location many times but this time the steak was not the best quality. It almost tasted like it was frozen previously. Maybe next time will be better?

Although the service was great In some aspects. We were extremely disappointed in the quality of the steak. Let me begin by saying we ate at Ruth’s Chris in Las Vegas just a few weeks ago and the ribeye steak was amazing, probably the best steak I’ve ever had. We again ordered the ribeye this trip. And not only was it nowhere well as seasoned? The texture and quality were so far beneath our last experience? My husband was almost convinced we’d received sirloin in its place. In addition to that ? We ordered the combos with the shrimp? They kitchen never prepared them yet we were billed for them. Very disappointed for the price we paid

This was our 53rd wedding anniversary. We enjoyed our dinner. The food was perfectly prepared and the service was excellent.

Food was very good and prepared as requested. My only suggestion to diners, it is rather cool in the restaurant so dress accordingly. Salads and drinks were perfect.

It was very pleasant and great ambiance with amazing service and food

Ruth Chris' was very attentive. They confirmed the reservation by phone. Remember the Birthday notation on the booking. The food was excellent as well as the service.