Ruth's Chris Steak House - Metairie

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1. T

   Tkjacobson

   New Orleans

   115 reviews

   vip
   5.0

   115 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   Wonderful Server! Food always great! Everything was fresh and top quality!

   Report
2. BM

   BarryM

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   Great T-Bone steak medium rare cooked to perfection Matthew was excellent server very cordial and prompt

   Report
3. JC

   JoanC

   New Orleans

   1 review

   4.0

   1 review

   Dined 3 days ago

   overall4food3service5ambience5

   The two filet steaks had some spots that were a little chewy. The crab cakes were very good.

   Report
4. DT

   DarriT

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   Lester was the host. He was attentive, fast, respectful and very knowledgeable about the food and everything we need our needs we meet

   Report
5. n

   nolagumbocook

   New Orleans

   3 reviews

   2.0

   3 reviews

   Dined 3 days ago

   overall2food4service4ambience1

   Ruth’s was a historic place of distinction. A special place. A place to celebrate. Now it has bee prostituted to a lack luster of negligent dress code, no standard and place of mediocrity! As one of my favorite restaurants it is now a place I don’t even want to return. When hats, t shirts and shorts are over looked in the main dining room, you mine as well be serving po-boys. This is a prime example of too much money in the system and a reason we are having hyper inflation. Ruths shame on you for allowing such crappy standards. Wake up and take pride in your main dining room. Tonight’s dining was a shame!!!

   Report
6. OT

   OpenTable Diner

   New Orleans

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   The atmosphere and service was absolutely wonderful!

   Report
7. FM

   FredM

   New Orleans

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   Ruth’s is always consistent. Food and service is perfection.

   Report
8. SA

   SamA

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience4

   Been a Ruth’s Chris customer for years. Great food outstanding service.

   Report
9. m

   mauricem

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service5ambience4

   We love the consistency of quality. Only drawbacks are lack of a pork chop, french onion soup & Guiness Beer. The menu is a bit limited.

   Report
10. LL

    LuLu

    New Orleans

    11 reviews

    5.0

    11 reviews

    Dined 6 days ago

    overall5food5service5ambience5

    Celebrated my hubby's Bday and he had not been out for his birthday in a few years because of Covid and his cancer. I had fallen the day before and fractured my left wrist but said we'd still go. Everything was wonderful, Matt our server was very attentive and r joe helped me out by cutting up my lamp chops. Couldn't have asked for anything better.

    Report
11. OT

    OpenTable Diner

    New Orleans

    2 reviews

    5.0

    2 reviews

    Dined 6 days ago

    overall5food5service5ambience5

    The food is consistently delicious! The service is outstanding!

    Report
12. DN

    DrNick

    Tallahassee

    29 reviews

    vip
    5.0

    29 reviews

    Dined 7 days ago

    overall5food5service5ambience4

    Steaks were delicious! Waitress and staff were attentive and excellent! A little bit cool! Sides and deserts were delicious! Pricey but a real treat!!!

    Report
13. KB

    KathrynB

    New Orleans

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5

    Excellent service and very enjoyable experience overall

    Report
14. R

    Rosie

    Las Vegas

    32 reviews

    3.0

    32 reviews

    Dined on March 21, 2023

    overall3food2service5ambience5

    Food was very disappointing! Stuffed mushrooms were under cooked, steak was tough and difficult to chew. At $56 for a petit filet, I would have expected it to be perfect. Service was good. Would hesitate to return!

    Report
15. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on March 20, 2023

    overall4food5service3ambience4

    Just a little slower service than usual. Understand all Restaurants are short staffed these days.

    Report
16. LA

    LARRYJ

    1 review

    5.0

    1 review

    Dined on March 20, 2023

    overall5food5service5ambience5

    Our server was fantastic, lots of fun with great service and excellent food. We will ask for her by name next time. A wonderful time with great food.

    Ruth's Chris Steak House - MetairieResponded 7 days agoThanks for joining us for dinner. It was our pleasure to serve you!

    Report
17. K

    Krys

    1 review

    4.0

    1 review

    Dined on March 19, 2023

    overall4food5service5ambience3

    The food was great as always. We were seated upstairs next to a very noisy table. I did not like that.

    Report
18. OT

    OpenTable Diner

    New Orleans

    9 reviews

    5.0

    9 reviews

    Dined on March 19, 2023

    overall5food5service5ambience5

    Great time to celebrate a birthday! Food & service were great!

    Report
19. CA

    CAlfaro

    Mississippi

    1 review

    5.0

    1 review

    Dined on March 18, 2023

    overall5food5service5ambience5

    Our food and service was excellent. Definitely our favorite restaurant. They never disappoint

    Ruth's Chris Steak House - MetairieResponded 7 days agoWe're pleased to know that we never disappoint. Thanks for the positive review! We look forward to welcoming you back in again soon.

    Report
20. OT

    OpenTable Diner

    New Orleans

    1 review

    2.0

    1 review

    Dined on March 18, 2023

    overall2food2service5ambience1

    Food wasn’t so great. Steak was rubbery, potato au-gratin was diced, had a weird texture/ flavor. The only location I know that uses diced potato’s. They didn’t have blueberry cheese cake, substitute was strawberry. It was good but not the same. Service was excellent!!

    Ruth's Chris Steak House - MetairieResponded on March 20, 2023Thank you for your candid review. We hold ourselves to the highest brand standards for food quality and what you describe is not consistent with our standards. Please reply to us directly with your contact information, including your name and a phone number so we may speak with you further regarding this experience.

    Report
21. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on March 17, 2023

    overall5food5service5ambience5

    Really great service and food was delicious hot seasoned well and cooked week

    Ruth's Chris Steak House - MetairieResponded 7 days agoThank you for choosing us for your dinner! We look forward to seeing you again soon!

    Report
22. MM

    MattM

    1 review

    4.0

    1 review

    Dined on March 17, 2023

    overall4food4service4ambience4

    We had a great meal with fine service. It was a nice dining experience.

    Report
23. D

    Danny

    New Orleans

    62 reviews

    vip
    5.0

    62 reviews

    Dined on March 16, 2023

    overall5food5service5ambience5

    ALL GREAT AS USUAL. THE FOOD, SERVICE, ATMOSPHERE. KEEP IT UP.

    Ruth's Chris Steak House - MetairieResponded 7 days agoThanks for taking the time to leave us a great review. We hope you will join us again soon!

    Report
24. OT

    OpenTable Diner

    New Orleans

    2 reviews

    5.0

    2 reviews

    Dined on March 16, 2023

    overall5food5service5ambience5

    Always a fantastic experience. Mr. Joseph, the manager, is wonderful, as is Mr. Peter, our server. Would recommend Ruth’s to anyone for a wonderful evening.

    Ruth's Chris Steak House - MetairieResponded 7 days agoWorld-class hospitality is at the cornerstone of everything we do at Ruth's, and for that reason we are so know you enjoyed your experience. We hope to have the chance to serve you again soon.

    Report
25. OT

    OpenTable Diner

    Baton Rouge

    1 review

    5.0

    1 review

    Dined on March 15, 2023

    overall5food5service3ambience5

    Food was excellent as usual. Service wasn’t quite what you’d typically expect from Ruth’s Chris.

    Ruth's Chris Steak House - MetairieResponded 7 days agoWhile we're glad to hear your food was excellent, we're sorry that the service didn't live up to expectations. Thank you for your feedback. We hope to have the chance to serve you again!

    Report
26. AM

    ArabellaM

    1 review

    3.0

    1 review

    Dined on March 14, 2023

    overall3food5service1ambience5

    The experience was ruined by our server. She was rude and didn't seem to care at all about how her actions came across to us. She only kept refilling my boyfriend's water glass but not mine or my family's even when they were almost empty. When picking up our plates, she threw all the silverware on the tray and made it extremely hard to talk over the noise. The food and experience aside from that were amazing, but the server made our experience a lot less enjoyable.

    Ruth's Chris Steak House - MetairieResponded on March 17, 2023Thank you for sharing your comments. We want all our guests to experience warm hospitality and that begins right when you walk in our door. Would you please reply directly with your contact information, including your name and a phone number? We would like to learn more.

    Report
27. A

    Amanda

    1 review

    2.0

    1 review

    Dined on March 12, 2023

    overall2food1service5ambience3

    The lobsters weren’t cooked. I made a reservation to get the 25$ credit but because I didn’t show the email I wasn’t comp.

    Ruth's Chris Steak House - MetairieResponded on March 13, 2023We sincerely apologize not everyone's meal arrived perfectly prepared. Would you please consider sending us a private message about this? Please reply to us directly with your contact information, including your name and a phone number. Thank you!

    Report
28. C

    Cess

    New Orleans

    57 reviews

    vip
    4.0

    57 reviews

    Dined on March 12, 2023

    overall4food4service4ambience4

    nice atmosphere and the food was good, the hot bread was delicious

    Report
29. l

    lrrevoos

    Orlando

    8 reviews

    vip
    1.0

    8 reviews

    Dined on March 11, 2023

    overall1food2service5ambience2

    We went here for my husbands birthday. When we arrived, they also asked what the occasion was and we told them. The lobster bisque was lukewarm. My daughter ordered her steak medium rare and it came out seared- cold middle. My husbands cowboy steak was also ordered medium rare. His came out medium well. We sent it back and it came back very rare. The mangers solution was to bring a 500 degree plate to the table and try to cook it some more. After our meal, we were not asked about desserts and no one brought anything but a check for my husband’s birthday. Such a disappointment for $500.

    Ruth's Chris Steak House - MetairieResponded on March 13, 2023Our goal is to always provide the very best food and service, so we are concerned to hear your comments about your dinner order during your husband's birthday celebration. Should you wish to discuss your experience in further detail, please reply directly with your contact information, including your name and a phone number. Thank you!

    Report
30. BC

    BCDN

    New Orleans

    25 reviews

    vip
    5.0

    25 reviews

    Dined on March 11, 2023

    overall5food5service5ambience5

    We ate here before catching an early morning flight at the airport. Marcia was amazing! Great food and great service! The steaks were cooked perfectly and the portions were huge! We had our children with us and they made them feel super special. We can’t wait to return.

    Ruth's Chris Steak House - MetairieResponded 7 days agoWe are glad to know you enjoyed your dinner and we appreciate you taking the time to leave us a great review. We hope to see you again soon!

    Report
31. HE

    HappyEaters

    New Orleans

    2 reviews

    4.0

    2 reviews

    Dined on March 11, 2023

    overall4food4service5ambience5

    This was the first time that I had to send a steak back at Ruth's. I was served a filet that had a line of grizzle that my knife could not cut. I was served another steak, but, it did not seem the same quality of meat as I had in the past. I wonder if Ruth's is cutting corners and buying a lesser grade of meat. At $57 for an 11oz filet, I would hope to get the top quality of meat. I enjoyed the sides more than the steak for this outing.

    Report
32. ZB

    ZinaB

    1 review

    5.0

    1 review

    Dined on March 10, 2023

    overall5food5service5ambience5

    Lynell is the best service is always on point. Food was excellent, drinks awesome

    Ruth's Chris Steak House - MetairieResponded 7 days agoIt's our pleasure to serve you and we hope that you'll be joining us again soon.

    Report
33. OT

    OpenTable Diner

    New Orleans

    1 review

    4.0

    1 review

    Dined on March 10, 2023

    overall4food3service5ambience5

    The Ruth’s Chris on Veterans Blvd in Metairie is not what it used to be. Being a long time Ruth’s Chris customer of Ruth herself and at the original Ruth’s Chris on Broad St in New Orleans I can remember the close attention paid to all of the original dishes served at Ruth’s Chris. That being said service and atmosphere was great but eating at Ruth’s since it’s opening on Veterans the past few times I can say the quality of food and preparation is not what it used to be. Ruth management and corporate needs to take some time to speak with this Ruth’s kitchen staff and hopefully get them back to serving the really great and consistent dishes that Ruth’s Chris is truly known for.

    Report
34. DS

    DebbieS

    Houston

    2 reviews

    5.0

    2 reviews

    Dined on March 6, 2023

    overall5food5service5ambience5

    Great service and meal as always. Long time coming.

    Ruth's Chris Steak House - MetairieResponded 7 days agoWe appreciate you taking time to leave us a great review, and we hope to have the chance to serve you again soon.

    Report
35. OT

    OpenTable Diner

    New Orleans

    3 reviews

    4.0

    3 reviews

    Dined on March 6, 2023

    overall4food5service4ambience5

    Great experience for our 12th year anniversary! Love this restaurant

    Report
36. OT

    OpenTable Diner

    Atlanta Metro

    1 review

    2.0

    1 review

    Dined on March 5, 2023

    overall2food1service4ambience3

    I'm all about spending money on good food. This meal was not worth $200+. Steak was overcooked. Au gratin potatoes were cubed versus scalloped, and the potatoes were not quite cooked enough for me. Should have sent both items back. Not the best meal I had in New Orleans but by far the most overpriced and unsatisfactory.

    Ruth's Chris Steak House - MetairieResponded on March 7, 2023Thank you for your candid review. We hold ourselves to the highest brand standards for food quality and what you describe is not consistent with our standards. Please reply to us directly with your contact information, including your name and a phone number so we may speak with you further regarding this experience.

    Report
37. l

    langegang5

    New Orleans

    5 reviews

    4.0

    5 reviews

    Dined on March 4, 2023

    overall4food5service4ambience4

    As always delicious food and mellow atmosphere!

    Report
38. P

    Perdomo

    New Orleans

    4 reviews

    1.0

    4 reviews

    Dined on March 4, 2023

    overall1food2service2ambience1

    What happened to this place?? Ruth’s Chris used to be the best steakhouse in Metairie. Now it’s worse than Outback. The service from the moment you walk in the door is terrible. No one cares and the food is slightly better than fast food. What a shame because I used to love coming to this restaurant. It used to feel so special when I would come here. I feel like Covid changed everything that was really good and made it less than mediocre. $350 dinner for 3 wasn’t even close to being worth it. I won’t be coming back.

    Ruth's Chris Steak House - MetairieResponded on March 5, 2023Thank you for your candid feedback. We are disappointed to know that your meal fell short of your expectations as we never want our guests to leave disappointed. Should you wish to discuss your concerns in greater detail, please reply to us directly your name and phone number. Thank you.

    Report
39. OT

    OpenTable Diner

    New Orleans

    3 reviews

    vip
    1.0

    3 reviews

    Dined on February 26, 2023

    overall1food1service2ambience4

    Our steaks were terrible. The cut of the meat was ridiculous. Grisslle. Fat. We sent our dishes back. All in all an awful experience

    Ruth's Chris Steak House - MetairieResponded on February 27, 2023We sincerely apologize not everyone's steak arrived perfectly prepared. Would you please consider sending us an private message about this? Please reply to us directly with your contact information, including your name and a phone number. Thank you!

    Report
40. DF

    DanF

    New Orleans

    5 reviews

    vip
    3.0

    5 reviews

    Dined on February 25, 2023

    overall3food2service5ambience4

    Ruth’s Chris has changed and not for the better.

    Ruth's Chris Steak House - MetairieResponded on February 27, 2023DanF Thank you for your honest comments. We are sorry to hear that you had a less than favorable experience. Your comments have been passed along for review and we hope to have the chance to serve you again. Thank you.

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