Ruth's Chris Steak House - Lahaina

4.6
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1112 Reviews
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$50 and over
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Steakhouse
Welcome to Ruth's Chris Steak House. When you visit Ruth's Chris, you soon understand that this is no ordinary restaurant. From the USDA prime steaks, broiled to perfection in a trademark 1800 degree oven and served on a plate heated to 500 degrees, to the expertly executed seafood, island fresh fish, New Orleans inspired appetizers, unforgettable desserts and an award winning wine list, this is a steakhouse to which others aspire.
What 1112 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.7
food
4.6
service
4.5
ambience
4.1
value
Noise · Quiet
90% of people would recommend it to a friend
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BN
St. Louis
3 reviews
Dined 2 days ago
Overall5food5service5ambience5

Incredible service from Justin. Great food. Table as requested was available on time with no wait. Bartender was great. Will definitely return and request Justin, although tall the staff is professional and very courteous.

d
Seattle
14 reviews
Dined 4 days ago
Overall3food3service2ambience2

Meal was okay. Very tough lettuce and stingy dressing on Caesar dressing.
From the time we asked for the check until we received it it took 20 minutes. Ridiculous!

Ruth's Chris Steak House - Lahaina
Responded 12 hours ago

We truly appreciate your feedback because it helps us improve. This is not at all the experience we aim to provide. So we can learn more, please consider sending us your contact information, including a phone number. Thank you!

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E
Chicago
8 reviews
Dined on February 12, 2020
Overall5food5service5ambience5

Great service and food. Used to be a terrible place to be ate, but this time was wonderful.

K
Hawaii
5 reviews
Dined on February 12, 2020
Overall5food5service5ambience5

Good was delicious, and our server, Rebecca, was great. She was our server last time, and I was happy to get her again!

OT
Hawaii
2 reviews
Dined on February 11, 2020
Overall5food4service5ambience5

I stopped by a restaurant on a trip to Honeymoon. The food is rather salty. I ate steak using happy hour menu and it was delicious. The restaurant was quiet and the scenery was nice, so I could enjoy the atmosphere and eat it deliciously. Next time I come to Maui, I want to visit again.

OT
Hawaii
1 review
Dined on February 10, 2020
Overall3food5service1ambience4

The dishes were great we ordered prime sizzling menus for our dinner. The steaks cooked well and side dishes were good also. But the service were really poor. Even though we had paid alot we needed to wait our server came in time. Every dishes came late so we had to wait without any food for the next dish. Also, they forgot to serve our dessert so we called other manager to ask the server to bring our dessert. In addition to this we had made a reservation to the window seat but the manager at the front moved our seat without a single explanation so we had to sit right in front of the entrance which made us get cold. Also, they forgot to set the table setting like plates so we had to eat cold bread when the plates finally came. For the last, they forgot to set the flower decoration for the booker so we realized it when we finished our courses. In short, Ruth chris serves great dishes poorly.

Ruth's Chris Steak House - Lahaina
Responded on February 12, 2020

We are always open to guest feedback and appreciate you sharing about your experience. We aim to make every visit to Ruth's Chris an excellent one for all of our guests. Should you wish to discuss your concerns in greater detail, please reach out to us directly with your contact information including a phone number.

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OT
Denver
1 review
Dined on February 9, 2020
Overall3food2service4ambience4

Went to Ruth’s Chris because it’s usually consistently good. We ordered two filet mignons and both were uneven cuts and not cooked well. We ordered crab cakes which were ok, they kind of came apart when you picked it up and hAd so much butter you couldn’t taste much else. Our waiter Ryan was attentive and helpful, no complaints with him!

Ruth's Chris Steak House - Lahaina
Responded on February 13, 2020

Thank you for your feedback. We hold ourselves to the highest brand standards for food quality, atmosphere and service. We do hope you'll consider giving us a second chance to make a great impression. Should you wish to discuss your concerns in greater detail, please with your contact information including a phone number.

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OT
Hawaii
1 review
Dined on February 8, 2020
Overall4food3service5ambience3

steaks were little salty, but other side dishes were good matched with that. We went there for the first dinner our honey moon, so we got fired strawberry desset that were awesome, and sever was excellent. i would like to recommend this restaurant:)

RR
San Francisco
3 reviews
Dined on February 6, 2020
Overall5food5service5ambience5

I have been to several Ruth's Chris over the years. This was one of the best. Kazu was a great waiter.

JS
Minneapolis
15 reviews
Dined on February 6, 2020
Overall5food5service5ambience5

Our visit to Ruth’s Chris is always one of the highlights of our Maui stay and so it was again. We love R’sC because it’s consistently excellent and every location feels familiar. The R’sC in Lahaina is as good as our home R’sC in Minneapolis which is as good as the R’sC in Atlanta which is as good as....you get the idea. On our visit on Thursday we were cared for in spectacular fashion by Amir and Justin. Attentive but never intrusive, the servers at R’sC magically know when to check in with you. The food is the star of the show and, again, consistent excellence is the hero here. And for those who are hesitant because R’sC is more expensive than other places you can go I’d say that there are things that are expensive and things that are expensive and totally worth it.

s
Seattle
4 reviews
Dined on February 1, 2020
Overall5food5service5ambience5

Food and service were great! Would definitely go again!

OT
San Francisco
1 review
Dined on January 30, 2020
Overall5food5service5ambience5

Our meal was absolutely delicious and our experience was enhanced by our wonderful server Kazu. Thank you so much for a lovely evening!

ML
Hawaii
149 reviews
Dined on January 25, 2020
Overall5food5service5ambience5

When we want good steak on Maui ( where we live) we always think of Ruth’s Chris first. We enjoyed our Early Bird special with a great (quantity and taste) Caesar salad, the 8oz fillet doused in lovely melted butter, and tasty sides of the mashed potatoes, creamed spinach and superb crimini mushrooms, topped off with ice cream for dessert. Jesse, our server, was delightful, pleasant and very efficient in our service.
We had a great night and thank you, Ruth’s Chris!

SS
Indiana
2 reviews
Dined on January 25, 2020
Overall5food5service5ambience5

We had a wonderful dinner next to the window and were able to watch the sun set. Our waiter, Frank, made the dining experience very personal. Overall, excellent dinner and the food was fabulous, as usual.

OT
Hawaii
6 reviews
Dined on January 21, 2020
Overall5food5service5ambience5

Always our special occasion place!! Wonderful birthday for my husband last night! Mahalo to our server Rebecca!!

OT
San Diego
3 reviews
Dined on January 19, 2020
Overall5food5service5ambience5

Great experience. Not too busy on a Sunday night.

L
Vancouver
6 reviews
Dined on January 16, 2020
Overall2food2service4ambience3

Salad was good everything else disappointing
Not what it used to be

Ruth's Chris Steak House - Lahaina
Responded on January 24, 2020

Thank you for taking the time to share your comments. We always want your meal to be perfect so you can focus on enjoying your experience. So that we can learn more, please reply to us with your contact information and a phone number, so that we can speak with you directly. Thank you!

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RD
Phoenix
4 reviews
Dined on January 15, 2020
Overall4food4service5ambience4

Everything was great only thoughts is steak is drenched in butter and grease maybe a Little less butter would be better

j
Hawaii
17 reviews
Dined on January 14, 2020
Overall5food5service5ambience5

Food was excellent and our waiter Justin was friendly and made sure everything was to our liking. Hard to find good service like this 👍👍👍👍👍

AC
Kansas City
1 review
Dined on January 11, 2020
Overall5food5service5ambience5

Best filet anywhere. We’ve eaten in five different Ruth’s and have always been pleased with both the food and the service.

OT
1 review
Dined on January 10, 2020
Overall5food5service5ambience5

Wonderful experience! Table overlooking Lahaina Bay. Great and timely service. The room had comfortable lighting for a dinner setting and it was easy to carry on a conversation without any background noise. Our party all had steaks from the menu that were cooked to perfection. We also had sides that were very good as well. One of my favorite places to dine when I come to Maui.

OT
Edmonton
1 review
Dined on January 7, 2020
Overall2food2service1ambience2

The host, bus boy and server were ill trained and not on their game. Salad was good, seafood tower was watery and rubbery. Server did not bring lemon until asked and then it was wedges with no netting which is standard. Lemon seeds in the food. French fries did not arrive with the meal had to ask and wait for them. Server didn’t ask if the lady wanted more wine or how the meal was. The mud pie dessert is not listed on the menu and was not offered. We used to be regulars of Ruth’s Chris. Not sure we’ll go back.

Ruth's Chris Steak House - Lahaina
Responded on January 10, 2020

Thank you for taking the time to share your comments. This is certainly not how we wanted your visit to go. We'd like to learn more -- please consider sending us your contact information, including a phone number so that we can reach out to you directly. Thank you!

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OT
San Diego
1 review
Dined on January 1, 2020
Overall4food5service5ambience4

We had a very good time. Our waiter was great. The kitchen was very slow and our waited had to go back there to assist in getting our food out.

AB
San Francisco
3 reviews
Dined on December 30, 2019
Overall5food5service5ambience5

Lovely spot! Helpful service upon seating. Attentive waitstaff.

G
Hawaii
1 review
Dined on December 30, 2019
Overall4food4service5ambience3

マウイ島での最後の夕食に利用させて頂きました。

サービスは本当に手厚く、細やかな気遣いも抜群です。
こちらのミスにも寛容に対応してもらい、気持ちよく夕食を頂けました。
日本語が話せる店の方がテーブルについてもらい助かりました。

食事については、これぞハワイに来た!感満載のボリュームステーキです。
個人的には大満足なのですが、高齢の両親には少々量が多かったようです。
ただし、テイクアウトもできるので、安心して1人1品ずつ注文できます。

ラハイナは夕陽が本当に綺麗な港町。
窓際で沈む夕陽と宵闇に暮れていく街の灯りを眺めながら、夕食を頂けたことは本当に思い出になりました。ありがとうございます。

駐車場もアウトレット店の大きな駐車場を利用できるので安心。
ワイキキにくらべ、本当に時間の流れがゆったりとしているので、同じお店でもこんなに違うのか、と違う意味で驚いています。是非、またマウイに行った時には利用したいです。

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AM
Hawaii
3 reviews
Dined on December 29, 2019
Overall5food5service5ambience5

Awesome views, great service from our server Justin (he was amazing and had a remedy for the hiccups even), and excellent food. A special night.

OT
Hawaii
1 review
Dined on December 29, 2019
Overall5food5service5ambience5

When reserving, I asked to sit our group at a window to enjoy the sunset. While the restaurant wasn’t able to do that, they put us their best seat in the house to make up for it. When our food took to long, a round of drinks was given to us for free. Lastly, they gave us two Peking validations, and a gift card for a free appetizer if and when we go back. Above and beyond service! With excellent food as well.

M
Denver
3 reviews
Dined on December 27, 2019
Overall3food5service1ambience3

Worse Ruth Chris service I have ever had. Took 70 mins to get steak after getting our salads. Water glasses were empty more than 20 mins at one point before someone refilled.

Ruth's Chris Steak House - Lahaina
Responded on December 31, 2019

We truly appreciate your feedback because it helps us improve. This is not at all the experience we aim to provide. So we can learn more, please consider sending us your contact information, including a phone number. Thank you!

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T
London
4 reviews
Dined on December 26, 2019
Overall4food5service3ambience3

The food was fantastic and the recommended wines went with it very well. We also liked the bar to catch a drink while waiting - the barman was super friendly and the drinks great. The rest of the experience was ok but nothing more.

OT
1 review
Dined on December 26, 2019
Overall1food3service2ambience3

I made reservations for this place and added a note to be seated by window but they sat us at a booth away from window so what’s the point of making a reservation with a special request at this place??? Also Took 10 minutes to get a waiter to our table and it wasn’t even our waiter of the night and this was before the restaurant even got busy. Then my boyfriends steak was cooked more than ordered and then our waitress took a while to get to us after we finished our meal so I was sitting there with an empty glass of wine but that was also when the restaurant was completely full so I kind of understand as a server myself but yeah first time here but we go y all Ruth Chris’s over the U.S. do not like we will stop coming here but it the experience could have been way better given the location of this place and their reputation.

Ruth's Chris Steak House - Lahaina
Responded on January 1, 2020

We truly appreciate your feedback because it helps us improve. This is not at all the experience we aim to provide. So we can learn more, please consider sending us your contact information, including a phone number. Thank you!

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SE
San Francisco
5 reviews
Dined on December 25, 2019
Overall5food5service5ambience5

Fabulous steaks. Great service. Excellent experience.

GS
1 review
Dined on December 24, 2019
Overall4food5service4ambience3

The one and only downside to our experience was our server offering a “heavy pour” of Opus and then ringing it up as two glasses. Were it offered that way, we would have probably agreed but to make it appear as a gesture of generosity and the surreptitiously charging us was slightly less than acceptable.

OT
1 review
Dined on December 21, 2019
Overall4food5service5ambience4

good service, great food!

OT
Hawaii
2 reviews
Dined on December 19, 2019
Overall2food2service2ambience3

price performance is wrong, service was not good, although the restaurant was empty. it used to be much better! filet was not „medium“, but "well done" as ordered ... we had to refill wine ourselves.

Ruth's Chris Steak House - Lahaina
Responded on December 25, 2019

We truly appreciate your feedback because it helps us improve. This is not at all the experience we aim to provide. So we can learn more, please consider sending us your contact information, including a phone number. Thank you!

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OT
Hawaii
1 review
Dined on December 17, 2019
Overall3food3service2ambience4

Nice suggestion!

Ruth's Chris Steak House - Lahaina
Responded on December 19, 2019

We are always open to guest feedback and appreciate you sharing about your experience. We aim to make every visit to Ruth's Chris an excellent one for all of our guests. Should you wish to discuss your concerns in greater detail, please reach out to us directly with your contact information including a phone number.

Report
KZ
Hawaii
2 reviews
Dined on December 17, 2019
Overall5food5service5ambience5

IT WAS GREAT AS ALWAYS, AND OUR WAITER KYLE WAS GREAT AS WELL!

f
Vancouver
100 reviews
Dined on December 14, 2019
Overall5food5service5ambience5

Excellent food and service

SB
Hawaii
8 reviews
Dined on December 14, 2019
Overall5food5service5ambience5

The holiday 3 course special was a amazing deal, and everything else was awesome as always!

OT
Hawaii
24 reviews
Dined on December 13, 2019
Overall5food5service5ambience5

Kazu made our meal experience fantastic once again! Mahalo for the kind service.

LB
Orange County
2 reviews
Dined on December 6, 2019
Overall3food5service4ambience5

My husband took me here for my 60th birthday while we were on Maui. The reservation had noted this special occasion, and I was greeted by the hostess with a lovely “Happy Birthday”. But that was the extent of the celebration, as the waitress never acknowledged it, and no “special dessert” was offered. OK, the steak I had and the lamb my husband had were outstanding, the ambiance was pleasant, and the service was acceptable, which is to be expected from this chain, but I was disappointed in the lack of any special treatment for this big milestone birthday.